10
Common Problems and Solutions
■
Changed Values Not Loaded
—
If you changed any
values on the host adapter in a Setup program or on a
SCSI device, select the Saved option to ensure that
the new values are loaded.
■
Format/Verify Disk Device Utility Startup Fails
—
If
you tried to use the Format/Verify utility on a disk
device and got an Unexpected SCSI Command Fail-
ure pop-up box with error information, the utility
probably encountered a problem with the disk device
or the media and therefore cannot run.
You can probably determine from the Sense Key
information (e.g., 06h - Unit attention) both the cause
of the problem and its solution. Listed below are
some of the more common Sense Key values and
their meanings:
02h - Not ready—
The media is not ready to for-
mat. Be sure that media is inserted in the drive
and that the media is spun up.
03h - Medium error—
The disk media may be
defective. If it is a removable-media drive, try
using a different disk media. If it is a fixed disk
drive, the disk may be physically damaged. Verify
and format the media with SCSISelect.
04h - Hardware error—
The disk drive may be
defective. Consult the hardware documentation
and contact the manufacturer.
06h - Unit attention—
The removable media may
be write-protected. Disable write protection and
run the utility again.