Troubles
h
ooting
Troubleshooting
Map, Voice, Entering Destinations
Problem
Solution
The Startup Confirmation screen is displayed every
time I start the car.
This is normal. The Startup Confirmation screen reminds you and your guest drivers to
always operate the navigation system in a safe manner. If you do not select
OK
at
startup, voice commands will not work.
The navigation system reboots by itself (returns to the
opening screen).
A reboot can be caused by extreme temperatures or shock from bumpy roads, and
does not necessarily indicate a problem. If this happens frequently, please see a dealer.
How do I specify a destination when an entered city or
street could not be found?
• Try entering the street first. Some cities are lumped in with a major metro area. In
rural “unverified” areas or new subdivisions, streets may be missing or only partially
numbered.
• Try selecting the destination directly from the map.
Map Input
P. 85
Why do some letters become greyed out when I enter
an address?
As you enter each letter in an address or a place/landmark, the navigation system
looks in the database to see what letters are possible and greys out letters that do not
apply.
How do I delete Personal Addresses, Previous
Destinations, or the Home Address?
1.
Press the INFO button. Select
Set up
>
Personal Information
to display the types
of information.
2.
Select the type of address to delete.
3.
Select
Delete
.
I cannot hear the navigation system voice.
1.
Press the INFO button. Select
Set up
and check that
Volume
is not set to
OFF
.
2
Display and Volume Settings
P. 24
2.
Select
Other
>
Basic Settings
and set
Voice Recognition Tutor
to
ON
.
2
Basic Settings
P. 26
The voice control system is having difficulty
recognizing my voice commands.
• Check that the vents are not blowing air onto the microphone on the ceiling, the
vehicle is as quiet as possible, and you are using the correct command when
speaking.
Voice Recognition
P. 23
• Say
d
“Help”
on any screen to see a list of the applicable voice commands.
I cannot give voice commands.
Make sure you selected
OK
at the Startup Confirmation screen.
Start-up
P. 20
Index
Table of contents
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