Question:
Should I use RTP/UDP protocol for connecting IP cameras to the
SVR
?
Answer:
In LAN environments please use RTP/TCP or RTP/HTTP protocol (default setting) for
connecting IP cameras to the
SVR
Touch series. It is not recommend that you connect
IP cameras via the Internet due to bandwidth issues. If connecting IP cameras via the
Internet is essential, please use RTP/HTTP protocol.
Question:
Does the
SVR
provide UTF-8(multi-nation) support for camera names?
Answer:
Yes, the
SVR
provides UTF-8 for camera names. To do so, login to
SVR
Touch series
settings via a browser and open Camera Name section. Here you can edit your UTF-8 camera
name.
Question:
What are the error codes and how do I solve the connection problem?
Error code:
IP LOSS
Explanation:
The IP camera is not on the network.
Solution:
Check the RJ-45 connection and IP address for the camera.
Error code:
AUTH ERR
Explanation:
The username and password are incorrect for the IP camera and the
SVR
Touch.
Solution:
The default username for the IP Camera is ‘admin’. The default password is ‘pass’. If
you have changed your username or password, you will need to use this.
