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If your AcuRite product does not operate properly after trying the troubleshooting steps,
visit www.AcuRite.com/support or email [email protected] for assistance.
Problem
Possible Solution
Inaccurate temperature
or humidity
• Make sure both the display and 5-in-1 sensor are
placed away from any heat sources or vents
(see page 8).
• Make sure both units are positioned away from
moisture sources (see page 8).
• Make sure 5-in-1 sensor is mounted at least 1.5 m
(5 ft) off of the ground.
• Calibrate indoor and outdoor temperature and
humidity (see “Calibrate” on page 10).
Display screen
not working
• Check that the power adapter is plugged into the
display and an electrical outlet.
Display not connecting
to Wi-Fi
• Your internet router and display must be within range
of each other. Relocate your display closer to your router.
• Ensure the network name (SSID) and password
you’ve entered are correct. NOTE: Both network
name and password are case sensitive.
• Make sure DCHP is enabled on your router. Most
routers have DHCP enabled by default.
• Ensure your router is broadcasting a 2.4 GHz
network. The weather station display is equipped with
a Wi-Fi module that only supports 2.4 GHz wireless
networks.
Data not uploading to
Weather Underground
TM
• Navigate to “192.168.4.1” in your web browser.
Confirm that your Station ID and Station Key are
entered correctly.
Can’t load Wi-Fi setup
page
• Verify your computer or mobile device is still
connected to the display’s Wi-Fi. Reconnect if
necessary.
