65-00359-VA-00108
*P65-00359*
WARRANTY INFORMATION
LIMITED 3 YEAR WARRANTY
Customer should not repackage and ship the FoodGUARD unit due to possibility of irreparable damage. For warranty
service, please contact your activTek Distributor for the address of the nearest service center or call Customer
Service at 866.736.0503.
WHAT IS COVERED BY THIS WARRANTY
We warrant the FoodGUARD (excluding filters) to the
Customer, subject to the conditions below, against
defects in workmanship or material, provided that the
products are returned to a service location within the
following time periods:
• FoodGUARD within three (3) years of date of
purchase.
• ActivePure® Cell and Lamp within one (1) year from
the date of purchase.
INSTALLATION AND MAINTENANCE REQUIREMENTS
This warranty is expressly conditioned upon proper
installation, operation, cleaning and maintence, all in
accordance with the Owner’s Manual. Failure to meet
any of these requirements will void this warranty.
Servicing of your FoodGUARD by parties other than our
authorized representatives and/or using parts other
than genuine parts will also void this warranty.
HOW TO OBTAIN WARRANTY SERVICE
Customer must contact their activTek Distributor and
provide proof of purchase within the above time periods.
We will repair or replace and return the product, without
charge and within a reasonable period of time, subject
to the conditions herein, if its examination shall disclose
any part to be defective in workmanship or material. If
we, in our discretion, are unable to repair the product
after a reasonable number of attempts, we will provide
either a refund of the purchase price or a replacement
unit, at the company’s option.
WHAT IS NOT COVERED BY THIS WARRANTY
Ordinary wear and tear shall not be considered a
defect in workmanship or material. These warranties
do not apply to filters nor for loss or damage caused
by accident, fire, abuse, misuse, improper installation,
leaking, modification, misapplication, or by any repairs
other than those provided by our authorized Service
Center. This warranty is non-transferable.
MISSING SERIAL NUMBERS AND UNAUTHORIZED
CHANNELS
If a valid serial number is missing from the product,
the warranty will be voided. ActivTek products are
authorized for sale through activTek Distributors only.
Warranties are voided if a product is purchased through
unauthorized channels; this includes websites that are
not authorized to use activTek’s trademarked names,
images and logos as well as Internet auction sites
(e.g. eBay and craigslist). The only approved Internet
presence for activTek products is www.activTek.net.
To confirm warranty coverage prior to purchasing a
product, contact activTek at 866-736-0503 with the
serial number located on the back of the unit.
EXCLUSION OF OTHER WARRANTIES AND
CONDITIONS
EXCEPT AS PROVIDED HEREIN, WE MAKE NO
REPRESENTATION OR WARRANTY OF ANY KIND.
ALL OTHER WARRANTIES OF ANY KIND, EXPRESS
OR IMPLIED, ARE HEREBY EXPRESSLY DISCLAIMED,
INCLUDING ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE.
LIMITATION OF LIABILITY FOR SPECIAL,
INCIDENTAL, OR CONSEQUENTIAL DAMAGES
WE SHALL NOT IN ANY CASE BE LIABLE FOR SPECIAL,
INCIDENTAL OR CONSEQUENTIAL DAMAGES
ARISING FROM BREACH OF EXPRESSED OR
IMPLIED WARRANTIES, CONDITIONS, GUARANTEES
OR REPRESENTATIONS, BREACH OF CONTRACT,
NEGLIGENCE OR ANY OTHER LEGAL THEORY. Such
excluded damages include, but are not limited to, loss of
profits or revenue, and loss of the use of the products,
and any loss caused by leaks or other water damage.
FOR U.S. APPLICATION ONLY
This warranty gives you specific legal rights, and you
may also have other rights which vary from state
to state. Some states do not allow limitations on
warranties, or on remedies for breach. In such states,
the above limitations may not apply to you.
FOR CANADIAN APPLICATION ONLY
Exclusion of Subsequent Owners: Except as otherwise
required by applicable legislation, this warranty is not
transferable. This warranty gives you specific legal rights
and you may also have other rights which vary from
province to province. Some provinces and territories
do not allow limitations on warranties, or on remedies
for breach. In such provinces or territories, the above
limitations may not apply to you. If any provision of this
warranty or part thereof is held by a court of competent
jurisdiction to be invalid, illegal, or unenforceable, the
validity, legality and enforceability of the remaining
provisions or parts thereof will not in any way be
affected or impaired within the jurisdiction of that
court. This entire warranty shall continue to be valid,
legal and enforceable in any jurisdiction where a similar
determination has not been made.
This warranty is provided by
DBG Group Investments, LLC
5420 LBJ Freeway, Suite 1010
Dallas, TX 75240.
SERVICE
Every effort is made to ensure customers receive
an up-to-date instructions manual on the use of our
products; however, from time to time, modifications to
our products may without notice make the information
contained herein subject to alteration. For the latest
information, please visit our web site.
