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User guide Activio Fitness System
2012-09-20
Troubleshooting
Symptom
What to do
The project shows
a black image
Is the projector on? Are the green lamps on the underside
illuminated?
Is the system unit on? (A green diode should be illuminated on the
computer.)
Try turning off the projector, waiting one minute and turning it on
again.
The projector
shows a test image
with the
manufacturer's
logo
Is the system unit on (see above)?
Is the VGA cable between the receiver computer and the projector
properly connected?
Try turning off the projector, waiting one minute and turning it on
again.
No heart rate
values are shown
The system seems to function otherwise and it is possible to log in
new users but no heart rate is shown for the meters in use. Check
that the black radio receiver is connected to the system unit. The
black cable's USB contact should be connected to the computer
and a blue diode should illuminate on contact. A green diode should
be flashing on the black radio receiver. Check also that the light-
gray antenna is connected to the black radio receiver and aimed
toward the middle of the studio.
The heart rate
values from a user
are updated
differently
depending on
where the user is
in the studio.
Is the antenna securely placed in the black radio receiver and is it
aimed with the flat forward side toward the middle of the studio?
Tighten securely and check that it is pointing outward.
Is anything getting in the way of the antenna, e.g. a metal screen,
whiteboard, etc.? Move any obstacles which interfere with the radio
transmission. Does this apply to all users or only one?
The touch screen
does not recognize
that it is being
pressed.
Is the terminal locked? In that case, a small warning text appears
on the screen. Choose "Unlock Terminal" and enter the code. Has
the USB cable between the touch screen and the system unit been
pulled out by mistake? Check that it is properly inserted on both
sides.
In Case of a Power Outage
The system unit, projector and touch screen should normally always be connected, but
if there has been a power outage or if power to the system has been turned off by
mistake, it re-starts automatically. When the system unit in the studio gets power the
system is started automatically and the touch screen is activated.
If you know that the power will be off, for example during renovation, or if you are going
to dismantle the system, then it should be turned off first. Go to the menu "System"
