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What if Windows does not find my device drivers?

If Windows  does  not  bring  up  the  screen  telling  you  that  it  has  found  the
drivers, then it will bring up the following screen.

If you think you made an error entering the location of the drivers or want
to try another location, please press the back button and try again. 

If you believe that you entered the location of the drivers correctly, but you
are still unable to locate the drivers, please click the 

Next

button. Then you

will  see  a  screen  (below)  that  informs  you  that Windows  did  not  install  a
device driver for the modem.

Troubleshooting

What  if  I  don't  see  the  "Windows  New  Hardware  Wizard"  driver
installation screen after I reboot?

If you do not see that screen, then Windows did not detect your Home DSL
Modem. Possible reasons for this might be: 

You  may  have  previously  installed  drivers  for  the  USB modem.  To
check for this, do a right click on the "My Computer" icon on your desk-
top. Then select "properties". On system properties click on the "Device
Manager" tab. Then click on the "Network adapter" You should check
to see if the 

Action

tec Home DSL Modem appears in the list of network

adapters. If it does not appear, see the next item in the troubleshooting
list.  If  the  card  appears,  you  should  contact 

Action

tec’s  Technical

Support. You should ask which version of the software driver should be
installed. 

Unplug  the  USB  cable  from  the  back  of  the  modem  and  then  plug  it
back in.

If  none  of  these  actions  work  please  contact 

Action

tec  Technical

Support at (408) 752-7714, 24 hours a day, 7 days a week.

What if I bought my modem separately, and I do not have a disk or CD
with the drivers?

Please contact 

Action

tec Technical Support for information on how to obtain

the device drivers for your 

Action

tec Home DSL Modem.

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Troubleshooting

Содержание Home DSL Modem

Страница 1: ...Anypersonorentity towhomthisdocumentisfurnishedorwhootherwisehaspossessionthereof byacceptanceagreesthatitwillnotbecopiedorreproducedinwholeorinpart norusedinanymannerexcepttomeetthepurposesforwhichi...

Страница 2: ...ernet access Contacting Actiontec Technical Support Actiontec Electronics prides itself on making high quality durable high performance products If you should need assistance the Actiontec Technical S...

Страница 3: ...ser s Manual and Quick Start Installation Guide Four Microfilters Installation CD ROM AOL Plus CD ROM Warranty Registration Card Installing the Home DSL Modem Connect the USB cable to the back of your...

Страница 4: ...ec Home DSL Modem Plug one end of the telephone cord into the microfilter and the other into the phone itself Microfilter Installation for All Other Phones Plug the Microfilter into the wall jack Plug...

Страница 5: ...file on the CD ROM and identify the modem as a Actiontec Home DSL USB Adapter Boot Device Click the Next button Step 4 After Windows has finished loading the software it will announce the end of the...

Страница 6: ...o the computer s CD ROM drive Now click the Next but ton once Step 8 Windows 98 SE will find the TIDSLC32 INF software on the CD ROM and identify the modem as a Actiontec Home DSL Modem Click the Next...

Страница 7: ...and then click the Next button Click the box for CD ROM drive Before advancing to the next screen insert the Actiontec Home DSL Modem Installation CD ROM into the computer s CD ROM drive Now click th...

Страница 8: ...ll immediately display the Add New Hardware Wizard Click the Next Button Step 1 Two screens will appear briefly while Windows ME installs the appropriate drivers Click the Finish button once Step 2 Af...

Страница 9: ...he installation Step 4 Configuring your Home DSL Modem Configuring your Home DSL Modem If the Actiontec Home DSL Configuration Wizard window does not appear then please double click the Actiontec Home...

Страница 10: ...rt up automatically and the following screen will appear Select the bottom circle for Current Member and then click Next Step 1 Step 2 Installing Your AOL Plus Software It is now time to restart your...

Страница 11: ...uter After the computer restarts it is nec cessary to restart the computer again to complete the process Step 6 America Online will open and the screen below will begin the setup for America Online to...

Страница 12: ...ne will connect you to its website Please follow the onscreen instructions Step 11 Installing Your AOL Plus Software This program will search your computer for a modem or other con nection devices Sim...

Страница 13: ...us Software New Members Insert the AOL Plus CD ROM The AOL Plus CD ROM will automatically start up The fol lowing screen will appear Select the top circle for New Member and then click Next Step 1 Ste...

Страница 14: ...assistance Troubleshooting Troubleshooting I have more than 4 phones in my home Where can I get more microfil ters Your Home DSL Modem package should include four 4 microfilters If you need more try...

Страница 15: ...this might be You may have previously installed drivers for the USB modem To check for this do a right click on the My Computer icon on your desk top Then select properties On system properties click...

Страница 16: ...me DSL Modem System Monitor When the bar is Green your modem is connected and working properly The arrows will blink Green when accessing a website indicating that it is transmitting and receiving dat...

Страница 17: ...nges needed to maintain uninterrupted service If you experience trouble with this equipment please contact the manufac turer at the address given in this manual The telephone company may ask that you...

Страница 18: ...sers should ensure for their own protection that the electrical ground con nections of the power utility telephone lines and internal metallic water pipe system if present are connected together This...

Страница 19: ...37 36 Notes Notes Notes...

Страница 20: ...39 38 Notes Notes...

Страница 21: ...40 Notes...

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