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PALS Installation Manual
MAINTAINING THE PALS SYSTEM
After the Crisis Controller©™ software has been successfully installed and tested, routine
maintenance tasks can be performed by trained supervisors.
Problems that appear related to hardware or programming should be referred to the installer. Below are typical
maintenance issues that can arise during operation of the Crisis Controller©™ software. For additional support,
operation, or installation difficulties contact Actall® Technical Support at 303-487-4222 Monday through Friday,
8:00 a.m. to 5:00 p.m. Mountain time or Email [email protected].
Wireless transmitters are battery powered. Battery life on most products is estimated in years and should not
pose a problem. When batteries do begin to fail, however, transmitters will report this to the software and a
trouble warning will be generated in time to replace the battery. Some transmitters can be protected against
tampering. Tamper switches or end of line resistors can cause a trouble warning to be generated, indicating that
the transmitter has been damaged or disturbed. Make sure when programming transmitters, after attaching the
programming cable to the 3-pin header, the reset button is pressed.
PMT battery life can be extended by turning the PMT off when not in use (move the slide switch to position 1).
When the PMT is off, it continues to report supervision information to the Serial Receiver.
Receivers and repeaters are highly reliable. Typically, if there is a problem it appears as a receiver or repeater failure,
and is noted in the monitoring log. Failure of power sources and backups, wiring disconnection or inadvertent
reassignment of COM ports can all cause a trouble warning to be generated. For improved RF range, make sure to
mount the receiver in a location that is RF friendly (no metal back plates or back boxes).
Communication between IRTs and PMTs is very reliable. If an IRT is not providing the correct address, make sure
the DIP switch is set correctly and the power supply is providing the proper amount of current.
Transmitter Problems
PMTs
Receiver/Repeater Problems
IRTs
Troubleshooting
