Table of contents
1
Introduction to Acronis Backup & Recovery Online .................................................................4
1.1
What is Acronis Backup & Recovery Online?............................................................................. 4
1.2
What data can I back up and recover? ...................................................................................... 4
1.3
How long will my backups be kept in the online storage? ........................................................ 5
1.4
How to secure my data? ............................................................................................................ 5
1.5
How to back up virtual machines to the online storage? .......................................................... 5
1.6
Backup and recovery FAQ .......................................................................................................... 6
1.6.1
What backup methods are available? ........................................................................................................... 6
1.6.2
Is the online storage available under Acronis bootable media?.................................................................. 6
1.6.3
Can I use Acronis Universal Restore when recovering a system from the online storage? ...................... 6
1.6.4
What if a network connection is lost during online backup or recovery? .................................................. 6
1.6.5
What happens if I run out of space? .............................................................................................................. 7
1.6.6
What is the cleanup task for? ......................................................................................................................... 7
1.6.7
How to make a recovered machine recognize its subscription? ................................................................. 7
1.7
Initial Seeding FAQ ..................................................................................................................... 7
1.7.1
What is Initial Seeding? ................................................................................................................................... 7
1.7.2
Why would I want to use Initial Seeding? ..................................................................................................... 8
1.7.3
Is Initial Seeding a paid service? ..................................................................................................................... 8
1.7.4
What types of hard drive can I use for Initial Seeding? ................................................................................ 8
1.7.5
Can I send more than one backup under a single Initial Seeding license? ................................................. 8
1.7.6
Can I send backups taken from a number of machines on a single hard drive? ........................................ 8
1.7.7
How to buy an Initial Seeding license? .......................................................................................................... 8
1.7.8
How to perform initial seeding?..................................................................................................................... 8
1.7.9
How to package a hard drive for shipment? ................................................................................................. 9
1.7.10
How do I track an Initial Seeding order status? .......................................................................................... 11
1.8
Large Scale Recovery FAQ ........................................................................................................12
1.8.1
What is Large Scale Recovery? ..................................................................................................................... 12
1.8.2
Why would I use Large Scale Recovery? ...................................................................................................... 13
1.8.3
Do I need to perform initial seeding to be able to use Large Scale Recovery?......................................... 13
1.8.4
Is Large Scale Recovery a paid service? ....................................................................................................... 13
1.8.5
Can I perform large scale recovery on a different machine? ..................................................................... 13
1.8.6
Can I obtain backups taken from a number of machines on a single hard drive? ................................... 13
1.8.7
How to buy a Large Scale Recovery license? ............................................................................................... 13
1.8.8
How do I track a Large Scale Recovery order status? ................................................................................. 13
1.8.9
How to perform large scale recovery? ........................................................................................................ 14
1.9
Subscription lifecycle FAQ .......................................................................................................14
1.9.1
How to access my account management Web page? ............................................................................... 14
1.9.2
Where do I find the subscriptions that I purchased? ................................................................................. 14
1.9.3
When does my subscription begin? ............................................................................................................. 15
1.9.4
What happens when my subscription expires? .......................................................................................... 15
1.9.5
How do I renew a subscription? ................................................................................................................... 15
1.9.6
What is the “Group”column for? ................................................................................................................. 16
1.9.7
Can I revoke a subscription from a machine? ............................................................................................. 16
1.9.8
Can I cancel my subscription? ...................................................................................................................... 16
