AcroPack Series XMCAP2022
XMC Carrier Board
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5.
SERVICE AND REPAIR
Surface-Mounted Technology (SMT) boards are generally difficult to repair. It
is highly recommended that a non-functioning board be returned to Acromag
for repair. The board can be damaged unless special SMT repair and service
tools are used. Further, Acromag has automated test equipment that
thoroughly checks the performance of each board. .
Please refer to Acromag's Service Policy Bulletin or contact Acromag for
complete details on how to obtain parts and repair.
PRELIMINARY SERVICE PROCEDURE
CAUTION: POWER MUST BE TURNED OFF BEFORE REMOVING OR INSERTING BOARDS
Before beginning repair, be sure that all of the procedures in Section 2,
PREPARATION FOR USE, have been followed. Also, refer to the
documentation of your carrier board to verify that it is correctly configured.
Verify that there are no blown fuses. Replacement of the carrier and/or
AcroPack with one that is known to work correctly is a good technique to
isolate a faulty board.
WHERE TO GET HELP
If you continue to have problems, your next step should be to visit the
Acromag web site at
. Our web site contains the
most up-to-date product and software information.
Go to the “Support” tab
or your specific carrier model ordering page.
Acromag’s application engineers can also be contacted directly for technical
assistance via email or telephone through the contact information listed
below. Note that an email question can also be submitted from within the
“I/O Questions Answered”
or directly from the “Contact Us” tab.
When
needed, complete repair services are also available.
•
Email:
•
Phone: 248-295-0310