Troubleshooting
Fire difficult to
• Green wood / wet wood
Use hardwood logs with a maximum
start / goes out
moisture content of 20%
• Logs are too large
Use kindling and small logs to start the
fire and once established use split logs
• Not enough primary air
Open air control
• Insufficient draft
Check the flue is not obstructed
Fire burns too quickly
• Too much draft
Reduce the air control
• Excessive draft
Install a draft stabiliser
Smokes on initial
• Flue is cold
Burn paper and kindling to increase
lighting
heat in flue
Smokes while burning
• Insufficient draught
Check the flue is not obstructed
Low heat output
• Poor quality wood
Use seasoned Hardwood (this has a
Higher calorific value)
Problem
Probable Cause
Action Recommend