Troubleshooting for Windows users
The power will not go on when I turn on the Drive.
Make sure your connections are secure.
My computer does not recognize the Drive.
Make sure all of your connections are secure. If you have an add-on
card, make sure it is working properly and update the software/firm-
ware. Also, make sure you have the latest updates for your operating
system.
When I leave my computer idle for a while and come back, the
Drive won’t work properly.
The most likely cause is that your computer is going into Sleep mode.
The immediate solution is to restart your computer. To prevent this
problem from recurring, go into your Power Settings/Energy Saver
and set it to where it never goes into Sleep mode.
The Drive feels quite warm to the touch when powered on. Is
this dangerous?
When in operation, the Drive may indeed feel quite warm to the
touch. This is normal.
Troubleshooting
Содержание PDHD1000USE-72
Страница 1: ...User s Guide ...
Страница 4: ... 43 Obtaining service 44 Contact AcomData 45 Notices ...
Страница 5: ...Getting started ...
Страница 11: ...Getting to know your AcomData Drive ...
Страница 18: ...Installing your pureDrive ...
Страница 25: ...Using your AcomData Drive ...
Страница 34: ...Help other information ...