
9
Cannot connect to the device
• Make sure that your device is connected
to a 2.4 GHz Wi-Fi network. 5 GHz Wi-Fi
network is not supported.
• Make sure that the device is within the
range of the Wi-Fi network and has a
strong signal.
• Make sure that your wireless router/
access point or the network provider
is not blocking the P2P (peer to peer)
networking.
The device turned off
unexpectedly
• Your Wi-Fi network may have turned off.
Please check and restart your router.
• Change the batteries.
Cannot connect to the
device from outside of
my home network
• Because of different routers, make sure
that your router/access point has a port
forwarding enabled to access the device.
For detailed information, contact your
network provider.
Waste Electrical and Electronic Equipment (WEEE) Symbol
The use of the WEEE symbol indicates that this product may not be
treated as household waste. By ensuring this product is disposed of
correctly, you will help protect the environment. For more detailed
information about the recycling of this product, please contact your
local authority, your household waste disposal service provider or the
shop where you purchased the product.
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