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TROUBLESHOOTING
None of the LED indicators turns ON
•
Check the power supply (voltage, cabling).
The relevant LAN1 or LAN2 led indicator stays OFF
•
Check that the remote device is turned ON.
•
Check the Ethernet plugs on both sides.
•
Try to connect to another device.
•
Use the provided RJ45 cable to connect the device.
The Wi-Fi link does not come up (STATE led OFF or blinking)
•
Make sure that the Wireless parameters of the Client (case sensitive
SSID, 802.11 mode, radio channel and security) match those of the AP.
•
Check DFS status of the channel (see page STATUS to get it)
•
Check the radio conditions: distance between devices, placement of
antennas, interferences and obstacles to radio waves propagation.
•
Try with all securities and encryption settings temporarily disabled.
•
Try using the product with factory settings as shown in th
e “Quickly
evaluate…” section.
•
Try another radio channel.
“WaveManager” doesn’t find your device
•
WaveManager only scans the local network. To reach a device through
a gateway, use
the “file
→
remo
te products database” function.
•
Check that your firewall does not block WaveManager.
GNSS LED stays blinking for a long time
•
Check that you have an active antenna, check plugging.
•
Place the antenna in view of the sky (some glass windows are opaque
to GNSS radio signals).
•
Position acquisition may take a long time in the worst cases. The
shortest delay is around 16 s, typical is 35 s, and the first position
determination after power up or reconfiguration can take up to 12.5
minutes in rare cases.
How to restore factory settings
•
If the built-in web-based interface is reachable, you can use your
browser to restore factory settings. Else, power up the unit, wait for the
red “Diag” LED to turn green, then hold down the reset button (for at
least 2 seconds)