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79

Chapter 4

Undetermined Problems

If an error message is present, go to “POST Error Messages List” on page 73. If you did not receive any
messages, if the symptom is listed in “or “Error Symptoms List” on page 75 . If you still cannot solve the
problem, continue with this check:

1.

Check the power supply voltages. If the voltages are correct continue with the following steps:

2.

Power off the system unit.

3.

Perform the following checks, one by one, until you have isolated the
problem FRU.

4.

Load default settings in setup.

5.

Check all main board jumper positions and switch settings.

6.

Check all adapter card jumper positions.

7.

Check all device jumper positions.

8.

Check all cables and connectors for proper installation.

9.

If the jumpers, switches and voltage settings are correct, remove or disconnect the following, one at a
time:

10.

Non-Acer devices

!

External devices

!

Any adapter card (modem card, LAN card or video card, if installed)

!

CD/DVD-ROM drive

!

Diskette drive

!

Hard disk drive

!

DIMM

!

Processor

!

Main board

11.

Power on the system unit.

12.

Repeat steps 2 through 5 until you find the failing device or adapter.

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Содержание Veriton 5200

Страница 1: ...iton 5200 5200D Service Guide PART NO 49 37P01 601 49 31Q01 401 PRINTED IN TAIWAN Service guide files and updates are available on the AIPG CSD web for more information please refer to http csd acer com tw ...

Страница 2: ...II Revision History Please refer to the table below for the updates made on Veriton 5200 5200D service guide Date Chapter Updates 11 19 2001 Chapter 1 Add Veriton 5200D information ...

Страница 3: ...pect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and an...

Страница 4: ... bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures ...

Страница 5: ... NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details 2 Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the printe...

Страница 6: ...VI ...

Страница 7: ...tegrated Peripherals 35 Power Management Setup 38 PnP PCI Configurations 41 Frequency Control 43 System Security 44 Supervisor Password 44 User Password 45 Bypassing the Password 46 Load Default Settings 47 Exiting Setup 48 Advanced Options 49 Product Information 49 Advanced BIOS Features 50 Advanced Chipset Features 51 Integrated Peripherals 52 Power Management Setup 53 PC Health Status 54 Freque...

Страница 8: ...85 Appendix A Model Definition and Configuration 91 Veriton 5200 91 Veriton 5200D 91 Main Features 92 Appendix B Test Compatible Components 94 Microsoft Windows XP Personal Professional Beta Test 95 Microsoft Windows ME EN TW Environment Test 96 Microsoft Windows 2000 Professional Environment Test 97 Microsoft NT 4 0 Workstation Environment Test Driver Verify 98 Microsoft Windows 98SE Environment ...

Страница 9: ...IX Table of Contents ...

Страница 10: ...rview The Veriton 5200 5200D supports Intel Pentium IV Willamette 478 Northwood Flip Chip Pin Grid Array 2 processor FC PGA2 based Micro ATX IBM PC AT compatible system with PCI AGP bus System Specifications Chapter 1 ...

Страница 11: ...PI 1 0 b Compliant Power management and Configuration Support Software shutdown for Windows 95 98 ME 2000 XP Hardware monitor function On board DC DC converter VRM 9 2 spec Multimedia 128 bit graphics accelerator installed in the AGP Pro card slot Cathode ray tube CRT support Liquid crystal display LCD support optional An additional AGP card 1 5V slot supports 1X 2X and 4X 3 D quality audio system...

Страница 12: ... slots Veriton 5200D 1 AGP slot Upgradeable memory and hard disk Human centric design and ergonomics Mini tower form factor Separate computer stand and rubber stands for quick and easy positioning Space saver solution Accessible I O ports Smooth and stylish design Low emission and low radiation ...

Страница 13: ... ROM tray 2 Stop Eject Button 3 Skip Forward Button 4 Hard disk drive activity light emitting diode LED 5 LAN activity LED 6 Power LED 7 Power switch 8 CD ROM DVD ROM LED 9 Volume Control Tuner 10 CD ROM DVD ROM Headphone Earphone port 11 5 25 inch drive bays 12 3 5 inch floppy disk drive 13 Floppy drive LED 14 Floppy drive eject button ...

Страница 14: ...Chapter 1 5 15 Speaker out Line out port 16 Pink Microphone in port front 17 Black USB ports Label Icon Color Description ...

Страница 15: ...escription 1 Power Switch 2 Voltage Selector Switch some 3 Power cord socket 4 White Network port 5 Burgundy Parallel printer port 6 Gold Game MIDI port 7 CRT LCD monitor port 8 Power supply 9 Green PS 2 mouse port 10 Purple PS 2 keyboard port 11 Black USB ports ...

Страница 16: ...ard is installed into the system Connect the monitor to the VGA port instead 12 Teal or Turquoise Serial port 13 Lime Audio out Line out jack 14 Light blue Audio in Line in jack 15 Pink Microphone in port rear 16 Expansion slots 17 Blue CRT LCD monitor port Label Icon Color Description ...

Страница 17: ...Hz 133 MB S 33MHz 66MHz Rear Front 66MHz 1GB S 266MB S 133MHz 1064MB S 100MHz 100MHz 3 2GB S with 400 MHz FSB 100MHz 100MHz 478 Pin Socket Processor Northwood Processor MCH Brookdale VRM 3 DIMM Modules AGP 4x Slot 1 5V ICH2 82801BA PCI CONN 1 PCI CONN 2 PCI CONN 3 LAN 82562ET Kinnereth PCI CNTRL PCI CNTRL Firmware Hub AC 97 AD 1885 or ALC201 UltraDMA 33 66 100 DATA DATA DATA CTRL CTRL CTRL Clock P...

Страница 18: ...MHz 133 MB S 33MHz 66MHz Rear Front 66MHz 1GB S 266MB S 266MHz 2128MB S 100MHz 100MHz 3 2GB S with 400 MHz FSB 100MHz 100MHz 478 Pin Socket Processor Northwood Processor MCH i845D VRM 2 DDR DIMM Modules AGP 4x Slot 1 5V ICH2 82801BA PCI CONN 1 PCI CONN 2 PCI CONN 3 LAN 82562ET Kinnereth PCI CNTRL PCI CNTRL Firmware Hub AC 97 ALC201 UltraDMA 33 66 100 DATA DATA DATA CTRL CTRL CTRL Clock IDE Primary...

Страница 19: ...10 Chapter 1 Main Board Layout Veriton 5200 ...

Страница 20: ...r 1 11 Main Board Layout Veriton 5200D CN19 CN16 CN21 JP14 CN20 U21 PCI 3 U29 CNX 1 U5 JP1 FN2 U12 DIMM 1 DIMM 2 FN1 CN3 CN15 BT1 CN9 CN5 CN4 CN2 AGP PCI 2 PCI 1 CN14 JP3 CN6 CN7 CN8 CN17 CNSW1 U16 CNM1 CN10 ...

Страница 21: ... CN6 Memory Stick Connector FN2 3 pin fan CPU connector CN7 IDE 2 connector FN3 3 pin fan SYS connector CN8 IDE 1 connector PCI1 PCI slot 1 CN9 Game MIDI upper line out left line in middle and mic in right connectors PCI2 PCI slot 2 CN10 Power connector 12V PCI3 PCI slot 3 CN14 CD in connector U5 CPU socket CN15 FDD connector U12 Intel 845 socket CN16 Intrusion connector U16 SMSC chipset CN17 HDD ...

Страница 22: ...nd keys Consist of three buttons Email launches the email application that came bun dled with your system Web browser launches the browser application that came bundled with your system Suspend Resume puts the system to sleep when pressed To wake up the system press it again 3 Multimedia keys Allows you to do the following Play Pause button press to start playing the audio track or video file Pres...

Страница 23: ...d the screen They serve the same function as the arrow keys on the numeric pad when the Num Lock is toggled off 8 Application key Opens the applications context menu same function as clicking the right button of the mouse 9 Windows logo key Start button Combinations with this key perform special functions such as Windows Tab Activates the next Taskbar button Windows E Explore My Computer Windows F...

Страница 24: ...tion BIOS code programmer Award BIOS version V6 0 BIOS ROM type Intel FWH e g SST49LF002A BIOS ROM size 2MB Support protocol PCI 2 1 APM1 2 DMI 2 00 1 E IDE ACPI 1 0 ESCD 1 03 ANSI ATA 3 0 PnP 1a Bootable CD ROM 1 0 ATAPI Boot from CD ROM feature Yes Support to LS 120 drive No Support to BIOS boot block feature Yes BIOS Hotkey List Hotkey Function Description b b b b a a a a Enter BIOS Setup Utili...

Страница 25: ... as long as they match the Memory Combination specifications System Memory Veriton 5200D Item Specification Memory socket number 2 sockets 2 banks Support memory size per socket 128 256 512MB Support maximum memory size 2GB Support memory type DDR RAM Support memory speed 266MHZ Support memory voltage 2 5V Support memory module package 184 pin DIMM Support to parity check feature Yes Support to Er...

Страница 26: ...M 1024M 2048M 2G Cache Memory Item Specification First Level Cache Configurations Cache function control Enable Disable by BIOS Setup Advanced options Second Level Cache Configurations Below information is only applicable to system with installed Pentium 4 processor L2 Cache RAM size Pentium IV processor 256 KB L2 Cache RAM speed The same with the processor core clock frequency L2 Cache function c...

Страница 27: ... UART mode interface for wavetable synthesizers and MIDI devices Integrated dual game port Meets PC97 PC98 and WHQL specifications Music synthesizer Yes Sampling rate 44 1 KHz MPU 401 UART support Yes Microphone jack Supported On audio I O board connects via CN6 Headphone jack Supported On audio I O board connects via CN6 Package QFP64 IDE Interface Item Specification IDE controller Embedded in In...

Страница 28: ...t IRQ via BIOS Setup IRQ5 IRQ7 Serial Port Item Specification Serial port controller Embedded in SMSC LPC 47M192 Serial port controller resident bus LPC Number of serial port 2 Serial ports location COM1 COM 2 16550 UART support Yes Connector type 10 pin connector Optional serial port I O address via BIOS Setup 3F8h 2F8h 3E8h 2E8h Optional serial port IRQ via BIOS Setup 4 3 Modem Item Specificatio...

Страница 29: ... Post Memory PCI Development BIOS 0F0000 0FFFFF 64KBytes System BIOS Memory 100000 UPPER LIMIT Main Memory UPPER LIMIT 4GBytes PCI Memory Onboard Device ID IRQ Map Device AD IDSEL Route Reg Mask Intel 845 MCH AD11 00h P2P AD30 13h Func 0 ICH2 LPC AD31 14h Func 1 ICH2 IDE AD31 14h Func 2 ICH2 USB AD31 14h 68h FFh Func 3 ICH2 SMBUS AD31 14h Func 5 ICH2 AC97 Audio AD31 14h 61h FFh PCI Slot 1 AD16 05h...

Страница 30: ...ort 2 Serial Asynchronous Port 2 Parallel Printer Port 1 Floppy Disk Controller Secondary IDE Primary IDE Serial Asynchronous Port 1 Configuration Address Register Configuration Data Register Parallel Printer Port 1 IRQ Assignment Map IRQx System Devices Add On Card Devices IRQ0 Timer N Notes IRQ1 Keyboard N IRQ2 Cascade Interrupt Control N IRQ3 Serial Alternate Reserved IRQ4 Serial Primary Reserv...

Страница 31: ...I Keyboard controller Built in Intel 82801BA ICH II RTC Built in Intel 82801BA ICH II Environmental Requirements Item Specifications Temperature Operating 10 to 45 C Non operating 10 to 60 C Non operating 20 to 60 C Storage package Humidity Operating 20 to 80 RH non condensing Non operating 20 to 80 RH non condensing Unpacked Non operating 20 to 80 RH non condensing Storage package Vibration Opera...

Страница 32: ...out packing Depends on local configuration Switching Power Supply 200W 165W option A 1 Inpute frequency Normal Frequency Frequency Variation Range 50Hz 47Hz to 53Hz 60Hz 57Hz to 63Hz A 2 Input voltage Nominal Voltage Variation Range 100 120 VRMS 90 132 VRMS 200 240 VRMS 180 264 VRMS A 3 Input current Input Current Measuring Range 4A 90 132 VRMS 3A 180 264 VRMS Output Requirements Regulation Curren...

Страница 33: ...ync signals to control the VESA DPMS monitor Resume recovery time 7 10 sec Suspend Mode Independent power management timer 2 120 minutes time step 10 minutes or pushing external switch button CPU goes into SMM CPU asserts STPCLK and goes into the Stop Grant State LED on the panel turns amber color Hard disk drive goes into SLEEP mode for ATA standard interface Disable H sync and V sync signals to ...

Страница 34: ...Chapter 1 25 ...

Страница 35: ...guration values into the battery backed nonvolatile memory called CMOS RAM This memory area is not part of the system RAM NOTE If you repeatedly receive Run Setup messages the battery may be bad In this case the system cannot retain configuration values in CMOS Before you run Setup make sure that you have saved all open files The system reboots immediately after you exit Setup System Utilities Cha...

Страница 36: ...he menu tells you how to move within a screen and from one screen to another To select an option move the highlight bar by pressing w y z or x keys then press e To change a parameter setting press or until the desired setting is found or press e to pop out the screen with available items for selection Press to return to the main menu If you are already in the main menu press again to exit Setup Th...

Страница 37: ...menu Parameter Description Product Name Displays the model name of your system System S N Displays your system s serial number Main Board ID Displays the main board s identification number Main Board S N Displays your main board s serial number System BIOS Version Specifies the main version of your BIOS utility SMBIOS version The System Management Interface SM BIOS allows you to check your system ...

Страница 38: ...s always automatically detected IDE Device Model Number None IDE Primary Slave Lets you configure the hard disk drive connected to the slave port of IDE channel 1 To enter the IDE Primary Slave setup press Enter The IDE CD ROM is always automatically detected IDE Device Model Number None IDE Secondary Master Lets you configure the hard disk drive connected to the master port of IDE channel 2 To en...

Страница 39: ...Memory Refers to the portion of memory that is available to standard DOS programs DOS systems have an address space of 1 MB but the top 384 KB called high memory is reserved for system use This leaves 640 KB of conventional memory Everything above 1 MB is either extended or expanded memory Extended Memory Memory above and beyond the standard 1 MB megabyte of base memory that DOS supports Extended ...

Страница 40: ...Press Enter IDE Primary Master Displays the device type Auto None Manual Access Mode Selects the HDD access mode Auto Large LBA CHS Capacity Shows the size of your hard disk in MB xxxxx MB Cylinder Shows your hard disk s number of cylinders 0 to 65535 Head Shows your hard disk s number of heads 0 to 255 Precomp Selects the Precomp number for old HDD parking 0 to 65535 Landing Zone Selects the Land...

Страница 41: ... if the system logo displays when the system boots up Enabled Disabled Configuration Table Displays preboot system configuration table when enabled Disabled Enabled Hard Disk Boot Priority Select Hard Disk Boot Device Priority Press Enter Show Hard Disk Model First Boot Device This parameter allows you to specify the system boot up search sequence CD ROM Floppy LS120 Hard Disk ZIP100 LAN on board ...

Страница 42: ...y option select Password Setting from the main menu don t type anything and just press Enter The System option limits access to both the System boot and BIOS setup A prompt asking you to enter your password appears on the screen every time you boot the system Setup System Parameter Description Options ...

Страница 43: ...ggested settings Parameter Description Options Memory Hole at 15M 16M This option lets you reserve system memory area for special ISA cards The chipset accesses code data of these areas from the ISA bus directly Normally these areas are reserved for memory mapped I O cards Disabled Enabled AGP Aperture Size MB This item lets you determine the effective size of the AGP Graphic Aperture 64 4 8 16 32...

Страница 44: ...ecifies the data transfer rate of the HDD For example mode 0 data transfer rate is 3 3 MB s mode 1 is 5 2 MB s mode 2 is 8 3 MB s mode 3 is 11 1 MB s and mode 4 is 16 6 MB s If your hard disk performance becomes unstable you may manually try the slower mode Caution It is recommended that you connect the first IDE device of each channel to the endmost connector of the IDE cable Auto Mode 1 Mode 2 M...

Страница 45: ...isabled Onboard FDC Controller Setting this parameter to Enabled allows you to connect your floppy disk drives to the onboard floppy disk connector instead of a separate controller card Change the setting to Disabled if you want to use a separate controller card Enabled Disabled Onboard Serial Port 1 This item allows you to assign an address and interrupt for the board serial port 3F8 IRQ4 Auto 2F...

Страница 46: ...37 Chapter 2 Midi Port Address Selects the Midi Port Address 330 300 Disabled Midi Port IRQ Selects the Midi Port IRQ 10 5 Parameter Description Options ...

Страница 47: ...orks only in APM mode IMPORTANT If an ACPI aware operating system such as Windows 98 or Windows 2000 is installed in ACPI mode the operating system will use the ACPI interfaces Then the settings in Power Management page is non effective The following screen shows the Power Management parameters and their default settings ...

Страница 48: ... 4 sec during power On the system will go into Suspend mode If the switch is pressed longer than 4 sec the system will be turned Off The other setting is Instant Off where the soft power switch is only used to control On and Off there is no need to press 4 sec and there is no Suspend Delay 4 sec Instant Off Wake Up by PCI Card Function Enabled in ACPI and APM Mode Use PCI PME Wake Up system PCI mu...

Страница 49: ...Chapter 2 40 Power Management Mode Table Mode Doze Standby Suspend HDD Power Down Max Saving 1 hour 1 hour 1 hour 15 min Min Saving 1 min 1 min 1 min 1 min ...

Страница 50: ...lows you to individually assign the IRQs and DMAs to the ISA and PCI devices Set this to Auto to enable the auto configuration function Auto ESCD Manual IRQ Resources IRQ 3 COM2 IRQ 4 COM1 IRQ 5 Network Sound or Others IRQ 7 Printer or Others IRQ 9 Video or Others IRQ 10 SCSI or Others IRQ 11 SCSI or Others IRQ 12 PS 2 Mouse IRQ 14 IDE1 IRQ15 IDE2 If your ISA card is not PnP compatible and require...

Страница 51: ...r a color data storage of each VGA card installed in the system The snooping process lets the CPR send a signal to all the VGA cards so that they can update their individual RAMDACs The signal goes through the cards continuously until all RAMDAC data has been updated This allows the display of multiple images on the screen NOTE Some VGA cards have required settings for this feature Check your VGA ...

Страница 52: ...equency Control The following table describes the parameters found in this menu Parameter Description Processor Indicates the type of processor installed in your computer Processor Speed Indicates the processor speed ...

Страница 53: ...meric characters When you type the characters they appear as asterisks on the password screen box 2 After typing the password press e 3 At the next prompt re type your password and press eagain to confirm the new password After the password entry the screen automatically reverts to the main screen To disable the password press e e e e when prompted to enter the password The screen displays a messa...

Страница 54: ...risks on the password screen box 2 After typing the password press e 3 At the next prompt re type your password and press Enter again to confirm the new password After the password entry the screen automatically reverts to the main screen To disable the password press e when prompted to enter the password The screen displays a message confirming that the password has been disabled ...

Страница 55: ...Open the system housing Take off battery and short it 3 Place on RTC battery reboot the system and enter setup menu to load default setting Clear CMOS Follow these steps to bypass the password 1 Reset CMOS by adjusting JP7 to 1 2 2 Reboot the system 3 Adjust the JP7 back to 2 3 NOTE Please refer to the following JP3 Model Select JP3 Model Select 1 2 Veriton 2 3 Extensa JP7 Clear CMOS JP7 CMOS Chec...

Страница 56: ...ype hard disk type etc otherwise BIOS will keep the previous CMOS settings Selecting this option displays the following dialog box Choosing Yes enables BIOS to automatically detect the hardware changes that you have made in your system This option also allows you to restore the default settings Choosing No returns you to the main menu without loading the default settings ...

Страница 57: ... appears Select Yes to exit Setup Select No to return to the main menu If you have made changes in the parameter settings you will be asked if you want to keep the changes made to the BIOS Select Yes to save your changes before you exit Setup Select No to discard all changes and exit Setup ...

Страница 58: ...meter CAUTION Do not change any settings in the Advanced Options menu if you are not a qualified technician to avoid damaging the system Product Information Selecting Product Information from the Advanced Options menu displays the following secreen This menu lets you configure the system memory The following table describes the parameters found in this sub menu Parameter Description System BIOS ID...

Страница 59: ...cache enabled Enabled Disabled Swap Floppy Drive If the system has two floopy drives choose enabled to assign physical drive B to logical drive A and vice versa Disabled Enabled Boot Up Flopppy Seek If the item is enabled BIOS will test floppy drives to determine whether they have 40 or 80 tracks Disabled Enabled Boot Up NumLock Status Selects power on state for NumLock On Off Gate 20 Option Fast ...

Страница 60: ...em 1 4 1 1 Parameter Description Option DRAM Timing Selectable CAS Latency Time Active to Precharge Delay DRAM RAS to CAS Delay DRAM RAS Precharge DRAM Data Integrity Mode SDRAM Timing The default setting by your DRAM s SPD The default setting by your DRAM s SPD The default setting by your DRAM s SPD The default setting by your DRAM s SPD The default setting by your DRAM s SPD 1 5 2 2 5 3 7 6 5 3 ...

Страница 61: ... Modem Enabling the on die AC97 MODEM if no add on PCI MODEM device Auto Disabled UART Mode Select Selects the UART as Serial Port Normal or IRDA or ASKIR Normal IrDA ASKIR UR2 Duplex Mode Selects the speed of UR2 Duplex Mode Half Full TxD RxD Polarity Active Selects the speed of TxD RxD Polarity Active Lo Hi Lo Lo Hi Lo Hi Hi Use IR Pins Use IR Pins as IR Rx2Tx2 or RxD2 TxD2 IR Rx2Tx2 RxD2 TxD2 ...

Страница 62: ...stop CPU Clock PwrOn Power On Suspend will Stop Grant PwrOn Suspend MODEM Use IRQ This item lets you set an IRQ for the modem 3 4 5 7 9 10 11 and N A Primary IDE 0 To enable or disable the detection of Primary IDE 0 HDD activities for power down state transition Disabled Enabled Primary IDE 1 To enable or disable the detection of Primary IDE 1 HDD activities for power down state transition Disable...

Страница 63: ...creen The following table describes the parameters found in the sub menu Parameter Dexcription Option Shutdown Temperature CPU Temperature Ambient Temperature VCore from VID Physical VCore 3 3V 5V 12V Standby 3 3V 1 5V 1 8V Current CPU FAN1 Speed Current CPU FAN2 Speed The option items vary depending on your BIOS ...

Страница 64: ...Parameter Description Option CPU Clock Ratio Core Clock Frequency to System Bus Ratio RO The option items vary depending on your BIOS Auto Detect PCI C1K Enabled Disabled Spread Spectrum This parameter let you enable or disable the spread spectrum 0 25 Disabled 0 5 0 5 0 38 CPU Host PCI Clock Front side bus frequency PCI clock Default 100 33 Mhz 105 35 Mhz 108 36 Mhz 114 38Mhz 120 40Mhz ...

Страница 65: ...llowing tools Wrist grounding strap and conductive mat for preventing electrostatic discharge Flat bladed screwdriver Phillips screwdriver Hexagonal screwdriver Plastic stick NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatches when putting back the components Machine Disassembly and Replacem...

Страница 66: ...on the succeeding page gives you a graphical representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing Housing Cover Memory Link Bar CPU PCI and AGP Expansion Cards HDD FDD Power Supply CD ROM ...

Страница 67: ... connected to it 1 Turn off the system power and unplug all cables 2 Place the system unit on a flat steady surface 3 Turn the thumbscrews counterclockwise to remove the cover Set the screws aside You will need them when replacing the housing cover 4 Hold the sides of the cover with both hands Slide it back about an inch and then gently pull it outward to detach it ...

Страница 68: ... link bar remove the screw that secures it to the housing 3 Then gently lift the link bar and pull it out Removing a DIMM 1 See Removing the Housing Cover on page 58 2 Press the latches on both sides of the DIMM socket outward to release the DIMM 3 Then gently lift the DIMM out to remove it ...

Страница 69: ...2 Detach the fan heatsink cable connector 3 Remove the fan heatsink from the processor 4 Pull the socket lever up to release the processor pins from the socket holes 5 Pull out the processor from the socket WARNING The heatsink becomes very hot when the system is On Never touch the heatsink with any metal or with your hands ...

Страница 70: ... to remove the hard disk drive 1 See Removing the Housing Cover on page 58 2 See Removing a Link Bar on page 59 3 Detach the power and disk drive cables from the hard disk and diskette drive 4 Remove the screw that secures the link bar to the housing 5 Lift up the link bar and pull it out ...

Страница 71: ...e the four screws that hold the hard disk drive to the disk frame and detach the hard disk drive Set the screws aside 7 Remove the four screws that hold the diskette drive to the disk frame and pull out the diskette drive ...

Страница 72: ... 3 Removing the CD ROM Drive 1 See Removing the Housing Cover on page 58 2 See Removing a Link Bar on page 59 3 Remove the four screws that hold the CD ROM drive to the bracket frame and pull out the CD ROM drive ...

Страница 73: ...Cards 1 See Removing the Housing Cover on page 58 2 Remove the screw on the bracket of an expansion card Set the screw aside You will need it when replacing the expansion card 3 Gently pull out the expansion card to remove it from the expansion slot ...

Страница 74: ...ically detects and assigns resources to the PCI devices Removing the Power Supply 1 See Removing the Housing Cover on page 58 2 See Removing a Link Bar on page 59 3 Remove the four screws that hold the power supply to the housing and pull out the power supply ...

Страница 75: ...pter 4 66 This chapter provides troubleshooting information for the Veriton 5200 5200D Power On Self Test POST Index of Error Message Index of Error Symptoms Undetermined Problems Chapter 4 Troubleshooting ...

Страница 76: ...erface controller Onboard parallel interface controller Embedded hard disk interface and one diskette drive interface Keyboard and auxiliary device controllers I O ports Two RS232 serial ports One parallel port One PS 2 compatible mouse port OnePS 2 compatible keyboard port NOTE When Post executes a task it uses a series of preset numbers called check points to be latched at port 80h indicating th...

Страница 77: ...propriate flash R W codes into the run time area in F000 for ESCD DMI support 11h Reserved 12h Use walking 1 s algorithm to check out interface in CMOS circuitry Also set real time clock power status and then check for override 13h Reserved 14h Program chipset default values into chipset Chipset default values are MODBINable by OEM customers 15h Reserved 16h Initial Early_Init_Onboard_Generator sw...

Страница 78: ... buffer 28h Reserved 29h 1 Program CPU internal MTRR P6 PII for 0 640K memory address 2 Initialize the APIC for Pentium class CPU 3 Program early chipset according to CMOS setup Example onboard IDE controller 4 Measure CPU speed 5 Invoke video BIOS 2Ah Reserved 2Bh Reserved 2Ch Reserved 2Dh 1 Initialize multi language 2 Put information on screen display including Award title CPU type CPU speed 2Eh...

Страница 79: ...served 50h Initialize USB 51h Reserved 52h Test all memory clear all extended memory to 0 53h Reserved 54h Reserved 55h Display number of processors multi processor platform 56h Reserved 57h 1 Display PnP logo 2 Early ISA PnP initialization Assign CSN to every ISA PnP device 58h Reserved 59h Initialize the combined Trend Anti Virus code 5Ah Reserved 5Bh Optional Feature Show message for entering A...

Страница 80: ... if AWDFLASH is found in floppy drive ALT F2 is pressed 74h Reserved 75h Detect install all IDE devices HDD LS120 ZIP CDROM 76h Reserved 77h Detect serial ports parallel ports 78h Reserved 79h Reserved 7Ah Detect install co processor 7Bh Reserved 7Ch Reserved 7Dh Reserved 7Eh Reserved 7Fh 1 Switch back to text mode if full screen logo is supported If errors occur report errors wait for keys If no ...

Страница 81: ...3h Read HDD boot sector information for Trend Anti Virus code 94h 1 Enable L2 cache 2 Program boot up speed 3 Chipset final initialization 4 Power management final initialization 5 Clear screen display summary table 6 Program K6 write allocation 7 Program P6 class write combining 95h 1 Program daylight saving 2 Update keyboard LED typematic rate 96h 1 Build MP table 2 Build update ESCD 3 Set CMOS ...

Страница 82: ...all cables are properly attached Also be sure the disk is formatted as a boot device Then reboot the system Diskette Drives or Types Mismatch Error Run Setup Display Switch Is Set Incorrectly Determine which setting is correct and then either turn off the system and change the jumper or enter Setup and change the VIDEO selection Display Type Has Changed Since Last Boot Configure the system for the...

Страница 83: ...system with the NMI enabled RAM Parity Error Checking for segment System Halted Press CTRL ALT DEL to reboot Or plug out AC and wait for 10 seconds then plug in AC again Press power button to boot the system again Floppy Disk s Fail 80 Unable to reset floppy subsystem Floppy Disk s Fail 40 Floppy Type mismatch Hard Disk s Fail 80 HDD reset failed Hard Disk s Fail 40 HDD controller diagnostics fail...

Страница 84: ...ry modules in the DIMM sockets properly then reboot the system 2 Memory module 3 Main board System works but fails to enter power saving mode when the Power Management Mode is set to Enabled 1 Enter BIOS Setup and load default settings In Windows Systems check settings in Power Management Property of Control Panel 2 Reload software from Recovery CD Blinking cursor only system does not work 1 Diske...

Страница 85: ... drive LED cable CD DVD ROM Drive NOTE Ensure CD DVD ROM drive is configured correctly in BIOS Setup cable jumper are set correctly and its laser beam is clean before diagnosing any CD DVD ROM drive problems CD DVD ROM drive LED doesn t come on but works normally 1 CD DVD ROM drive CD DVD ROM drive LED flashes for more than 30 seconds before LED shutting off Software asks to reinstall disc Softwar...

Страница 86: ...ftware program invokes but has no sound output Data files are received normally voice from modem cannot be produced but system sound feature works normally 1 Ensure the modem voice in cable from modem adapter card to main board Video and Monitor Video memory test failed Video adapter failed 1 Remove all non factory installed cards 2 Load default settings if screen is readable 3 Main board Display ...

Страница 87: ...ower switch does not turn off system Only unplugging the power cord from electrical outlet can turn off the system 1 Ensure the Power Switch 4 sec in BIOS Setup of Power Management is not set to Instant off 2 Power switch cable assembly Pressing power switch does not turn on the system 1 Ensure the power override switch situated at the back of the machine just above the connector for the power cab...

Страница 88: ...u have isolated the problem FRU 4 Load default settings in setup 5 Check all main board jumper positions and switch settings 6 Check all adapter card jumper positions 7 Check all device jumper positions 8 Check all cables and connectors for proper installation 9 If the jumpers switches and voltage settings are correct remove or disconnect the following one at a time 10 Non Acer devices External de...

Страница 89: ...Chapter 5 80 Jumpers and Connectors Refer to the following figure for the location of the jumpers and connectors on the main board Main board Veriton 5200 Jumper and Connector Information Chapter 5 ...

Страница 90: ... Chapter 5 Main board Veriton 5200D CN19 CN16 CN21 JP14 CN20 U21 PCI 3 U29 CNX 1 U5 JP1 FN2 U12 DIMM 1 DIMM 2 FN1 CN3 CN15 BT1 CN9 CN5 CN4 CN2 AGP PCI 2 PCI 1 CN14 JP3 CN6 CN7 CN8 CN17 CNSW1 U16 CNM1 CN10 ...

Страница 91: ...ector DIMM3 Memory slot 3 not for Veriton 5200D CN7 IDE 2 connector FN1 3 pin fan SYS connector CN8 IDE 1 connector FN2 3 pin fan CPU connector CN9 Game MIDI upper line out left line in middle and mic in right connectors FN3 3 pin fan SYS connector CN10 Power connector 12V PCI1 PCI slot 1 CN14 CD in connector PCI2 PCI slot 2 CN15 FDD connector PCI3 PCI slot 3 CN16 Intrusion connector U5 CPU socket...

Страница 92: ...83 Chapter 5 ...

Страница 93: ...rvice Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines NOTE To scrap or to return the defective parts you should follow the local government ordinance or re...

Страница 94: ...85 Chapter 6 Veriton 5200 5200D Exploded Diagram ...

Страница 95: ...ACER V H Cables NS IDE CABLE 40PIN 3C 150 300MM C A 40P 3C 150 300MM IDE H61 NS FDD CABLE 34PIN 2C 450MM C A 34P 2C 450MM FDD H61 NS HDD CABLE 40PIN 3C 150 300MM ATA66 C A 40P 3C 150 300MM ATA66 H61 NS AUDIO BOARD CABLE 4PIN 2C 520MM W A 4P 2C AUDIO 520MM H61 NS AUDIO BOARD CABLE 6 5 PIN 385MM 520MM W A 6 5P 385MM S58M AUDIO BD ...

Страница 96: ...BLE MODULE ASSY LED CABLE H40 1 8 POWER SWITCH CABLE 2PIN 300MM W A 2P PWR SW 300MM H61 W HOLD 1 13 MICRO SWITCH CABLE MODULE ASSY MICRO SW CABLE H40 VT5100 Main Board NS MAINBOARD S81M S81M MB Boards NS AUDIO USB BOARD S58M AUDIO USB BOARD Picture No Partname Description ...

Страница 97: ...12B Case Cover Bracket assembly 1 11 FRONT PANEL ASSY F PNL VER H40 PRINT ACER 1 9 UPPER CASE ASSY UPPER CASE H40 1 10 LOWER CASE ASSY L CASE H40 NS EMPTY COVER 5 25 5 25 EMPTY COVER H40 VERITON 1 3 KEY LOCK KEY LOCK SUS430 IDK 1 4 LINK BAR BAR LINK SECC T 8 H40 Picture No Partname Description ...

Страница 98: ... ASSEMBLY SCREW PACK 10 SCREW SCRW TAP HEX ZINC M3 5 5 10 SCREW SCRW TAP HEX ZINC M3 5 5 4 1 14 SCREW SCRW TAP HEX ZINC 6 32 4 16 4 1 14 SCREW SCRW TAP HEX ZINC 6 32 4 16 4 1 14 SCREW SCRW TAP HEX ZINC 6 32 4 16 15 SCREW SCRW MACH FLAT M3 0 5P 8L NI Miscellaneous parts NS NAME PLATE NAME PLATE 49 6 9 6MM S81M 520 NS NAME PLATE NAME PLT W O COL 10 25 20 75 PC Picture No Partname Description ...

Страница 99: ...Chapter 6 90 ...

Страница 100: ...rthwood processor It supports a single channel of PC133 SDRAM The MCH contains advanced power management logic Veriton 5200D 1 Brand No S82M MB 2 Project Name Code S82M 91 31Q01 401 3 Description Veriton 5200D uses INTEL Pentium IV processor in the 478 Pin package and the Northwood Processor with the Brookdale chipset delivers a high performance and professional desktop platform solution With INTE...

Страница 101: ...ate support ACPI compliance BIOS ATA compliance hard disk power saving feature support Ultra DMA 100 66 33 on board PCI master enhanced local bus IDE PIO mode 4 Multiword DMA Mode 4 Ultra DMA 33 66 100 on board serial ports 2 high speed NS16C550 compatible UARTs with 16 byte FIFOs on board parallel Port SPP EPP and ECP IEEE 1284 compliant on board FDD interface 1 2MB 1 44MB 2 88MB 3 mode FDD PS 2 ...

Страница 102: ...Appendix A 93 ...

Страница 103: ...crosoft Windows 98SE Environment Driver Verify Microsoft NT4 0 Workstation Environment Driver Verify Novell Netware 4 2 5 1 Environment and Linux Red Hat Environment Refer to the following lists for components adapter cards and peripherals which have passed these tests Regarding configuration combination and test procedures please refer to the Veriton 5200 5200D Compatibility Test Report released ...

Страница 104: ...e Wheel Logitech S48A S61 Logitec 930541 000 S59P Logitec Wheel USB Mouse Keyboard Darfon USB Keyboard VGA Adapter Leadtek Winfast 3D M64 B6 Leadtek Winfast 2MX32LP ATI Radeo VE 32M CRT TV Sound MPEG Adapter Onboard AD 1885 Diamond Monster Sound M80 PCI Card Creative Sound Blaster PCI 64 LAN Adapter On Die LAN 3COM 3C905C TXM Fax Modem Adapter Ambit 56K HCF Askey V 90 56K D F HCF USB Devices HP De...

Страница 105: ...04 Keys VGA Adapter Leadtek Winfast 3D M64 B6 Leadtek Winfast 2MX32LP ATI Radeo VE 32M CRT TV Sound MPEG Adapter Onboard AD 1885 Diamond Monster Sound M80 PCI Card Creative Sound Blaster PCI 64 LAN Adapter On Die LAN 3Com 3C905CX TXM Fax Modem Adapter Ambit 56K HCF Askey V 90 56K D F HCF USB Joystick Game Pad Microsoft SideWinder Precision Pro USB Primax RAPTOR 3D USB Gamestick DEXXA USB Joystick ...

Страница 106: ...n 12x 0X 32 Mouse Wheel Logitech S48A S61 Logitec 930541 000 S59P Keyboard Darfon US 104 Keys VGA Adapter Leadtek Winfast 3D M64 B6 Leadtek Winfast 2MX32LP ATI Radeo VE 32M CRT TV Sound Adapter Onboard AD 1885 Diamond Monster Sound M80 PCI Card Creative Sound Blaster PCI 64 LAN Adapter On Die LAN 3Com 3C905CX TXM Fax Modem Adapter Ambit 56K HCF Askey V 90 56K D F HCF USB Devices HP Desk Jet 895C U...

Страница 107: ...asonic JU256A046P HDD Seagate U6 20G 5400rpm Seagate U6 40G 5400rpm IBM Ericson 40G 7200rpm CD ROW DVD ROM CD RW AOpen 52X Pioneer 16X AOpen 12x 0X 32 Modem Ambit 56K HCF Askey V 90 56K D F HCF Mouse Wheel Logitech S48A S61 Logitec 930541 000 S59P Keyboard Darfon US 104 Keys VGA Adapter Leadtek Winfast 3D M64 B6 Leadtek Winfast 2MX32LP ATI Radeo VE 32M CRT TV LAN Adapter On Die LAN 3Com 3C905CX TX...

Страница 108: ...nic JU256A046P HDD Seagate U6 20G 5400rpm Seagate U6 40G 5400rpm IBM Ericson 40G 7200rpm CD ROW DVD ROM CD RW AOpen 52X Pioneer 16X AOpen 12x 0X 32 Modem Ambit 56K HCF Askey V 90 56K D F HCF Mouse Wheel Logitech S48A S61 Logitec 930541 000 S59P Keyboard Darfon US 104 Keys VGA Adapter Leadtek Winfast 3D M64 B6 Leadtek Winfast 2MX32LP ATI Radeo VE 32M CRT TV LAN Adapter On Die LAN 3Com 3C905CX TXM ...

Страница 109: ...256A046P HDD Seagate U6 20G 5400rpm Seagate U6 40G 5400rpm IBM Ericson 40G 7200rpm CD ROW DVD ROM CD RW AOpen 52X Pioneer 16X AOpen 12x 0X 32 Modem Ambit 56K HCF Askey V 90 56K D F HCF Mouse Wheel Logitech S48A S61 Logitec 930541 000 S59P Keyboard Darfon US 104 Keys VGA Adapter Leadtek Winfast 3D M64 B6 Leadtek Winfast 2MX32LP ATI Radeo VE 32M CRT TV LAN Adapter On Die LAN 3Com 3C905CX TXM ...

Страница 110: ...Seagate U6 20G 5400rpm Seagate U6 40G 5400rpm IBM Ericson 40G 7200rpm CD ROW DVD ROM CD RW AOpen 52X Pioneer 16X AOpen 12x 0X 32 Modem Ambit 56K HCF Askey V 90 56K D F HCF Mouse Wheel Logitech S48A S61 Logitec 930541 000 S59P Keyboard Darfon US 104 Keys VGA Adapter Leadtek Winfast 3D M64 B6 Leadtek Winfast 2MX32LP ATI Radeo VE 32M CRT TV LAN Adapter On Die LAN 3Com 3C905CX TXM ...

Страница 111: ...ebook Desktop and Server models including Service guides for all models User s manuals Training materials Bios updates Software utilities Spare parts lists Chips TABs Technical Announcement Bulletin For these purposes we have included an Acrobat File to facilitate the problem free downloading of our technical material Also contained on this website are Detailed information on Acer s International ...

Страница 112: ...103 Appendix C ...

Страница 113: ...ial port 19 CPU removing 59 60 CPU upgrade removing 59 60 Current 23 D Device Standby Mode 24 disassembly CD ROM Drive 63 Power Supply 65 Disk Drives 29 IDE primary channel master 29 IDE primary channel slave 29 IDE secondary channel master 29 IDE secondary channel slave 29 DRQ Assignment Map 22 E ECP 19 Environmental Requirements 22 EPP 19 Expansion slot 7 F features 2 92 connectivity 2 design 3 ...

Страница 114: ...ower Management 23 38 Power On Self Test POST 67 Processor 59 60 removing 59 60 Product Information 28 DMI BIOS version 28 main board ID 28 product name 28 system BIOS version 28 system serial number 28 PS 2 keyboard port 6 PS 2 mouse port 6 R Removal and Replacement 56 removing 59 60 Replacement Assembly Machine 56 replacing HDD 61 RMA 84 Routing Map 20 S Security 44 Serial Port 19 Serial port 7 ...

Страница 115: ... Product Information 28 System Security 44 T Temperature 22 Test Compatible Components 94 Troubleshooting 66 U UART 19 Undetermined Problems 79 USB Port 19 USB ports 6 V Veriton 91 Vibration 22 Voltage 23 Voltage selector switch 7 W Weight 23 Win95 Win2000 Environment Test 97 Windows 98 Environment Test 95 ...

Страница 116: ...107 Index ...

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