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68 - Frequently asked questions

How do I get one?

If  you've  already  installed  Windows  10  and  didn't  sign  in  with  a
Microsoft account or you don't have a Microsoft account and want to
get one, tap the 

Windows Start button

 > 

Settings

 > 

Accounts

 > 

Sign

in with a Microsoft account

, and follow the onscreen instructions.

How do I check for Windows updates?

Tap  the 

Windows Start button

  > 

Settings

  > 

Update  &  recovery

  >

Windows Update

. Tap 

Advanced options

 to configure the settings.

Where can I get more information?

For more information please visit the following pages:

• Windows 10 information: 

go.acer.com/windows-tutorial

• Support FAQs: 

support.acer.com

Содержание SW512-52P

Страница 1: ...USER S MANUAL Switch 5...

Страница 2: ...more information please visit the Acer BYOC website www acer com byoc start Model number _________________________________ Serial number _________________________________ Date of purchase ___________...

Страница 3: ...ords 44 Power management 45 Saving power 45 Battery pack 47 Battery characteristics 47 Charging the battery 47 Optimizing battery life 48 Checking the battery level 49 Battery low warning 49 Traveling...

Страница 4: ...4 Table of contents Internet security software 75...

Страница 5: ...for your computer and your health Where to find the power button ports and connectors Tips and tricks for using the touchpad and keyboard How to create recovery backups Guidelines for connecting to a...

Страница 6: ...ooting Once you have connected to the internet you can download updates for your computer from http go acer com id 17883 1 The link will open the Acer Service Support webpage 2 Scroll down to Drivers...

Страница 7: ...r device Do not expose the computer to direct sunlight Do not place it near sources of heat such as a radiator Do not expose the computer to temperatures below 0 C 32 F or above 50 C 122 F Do not subj...

Страница 8: ...e total ampere ratings of the equipment plugged in should not exceed the ampere rating of the cord if you are using an extension cord Also the total current rating of all equipment plugged into a sing...

Страница 9: ...er as illustrated in the Setup Guide let us show you around your new Acer computer Screen view Icon Item Description 1 Speakers Deliver stereo audio output 2 Front webcam Web camera for video communic...

Страница 10: ...scription 1 Webcam Web camera for video communication 2 Kickstand Allows the computer to function as a display Icon Item Description 1 MicroSD card slot Insert a microSD card into this slot 2 Micropho...

Страница 11: ...urity 3 Battery indicator Indicates the computer s battery status Charging The light shows amber when the battery is charging Fully charged The light shows blue when in AC mode Icon Item Description 1...

Страница 12: ...perSpeed USB USB Type C Information USB 3 1 Gen 1 with transfer speeds up to 5 Gbps Supports DisplayPort audio video output Delivers up to 1 5 A at 5 V DC for USB charging DC in requires power adapter...

Страница 13: ...ta into your computer See Using the keyboard on page 16 3 Stylus holder Holds the stylus pen 4 Touchpad Touch sensitive pointing device The touchpad and selection buttons form a single surface Press d...

Страница 14: ...ching and detaching the keyboard The Acer Snap Hinge Gold makes attaching and detaching the keyboard fast and easy Detach the computer from the keyboard by lifting one corner to release it from the ke...

Страница 15: ...yboard to function as a laptop Prop the keyboard up using the magnetic strip at the top of the keyboard for a better typing experience The adjustable kickstand allows the computer to also function as...

Страница 16: ...betic characters typed are in uppercase Num Lock Fn F11 When Num Lock is on the keypad is in numeric mode The keys function as a calculator complete with the arithmetic operators and Use this mode whe...

Страница 17: ...nected and both Fn F6 Display off Turns the display screen backlight off to save power Press any key to return Fn F7 Touchpad toggle Turns the built in touchpad on and off Fn F8 Speaker toggle Turns t...

Страница 18: ...escription Windows key Pressed alone it returns to the Start screen or to return to the last open app It can also be used with other keys for special functions please check Windows Help Application ke...

Страница 19: ...lide a finger across the touchpad to move the cursor Single finger press or tap Press the touchpad down or lightly tap the touchpad with your finger to perform a click which will select or start an it...

Страница 20: ...press Lightly tap the touchpad with three fingers to open Cortana if your computer supports Cortana or open the Action Center if your computer does not support Cortana Three finger swipe Swipe across...

Страница 21: ...ngs to suit your personal needs You can change the primary button for left or right handed use turn the touchpad off if you prefer to use a mouse or set a delay to prevent the cursor from moving if yo...

Страница 22: ...up Backup allows you to quickly and easily back up your operating system installed apps and data 1 From Start select All apps then Acer Select Acer Recovery Management in the list of Acer apps Note Ac...

Страница 23: ...Get Started for Create Factory Default Backup to open the Recovery Drive window 3 Make sure Backup system files to the recovery drive is selected and click Next 4 Plug in the USB drive and wait for t...

Страница 24: ...rocess until it completes 8 After creating the recovery backup you can choose to delete the recovery information on your computer If you delete this information you can only use the USB recovery backu...

Страница 25: ...tab and click Get started for Backup wireless and LAN drivers Choose a folder to save your drivers and select OK Restoring your computer Recovery Management allows you to quickly and easily restore y...

Страница 26: ...ress on the screen The screen will turn off during the reset process 6 The screen will turn back on when it is installing Windows Your PC will restart several times during the reset process 7 Follow t...

Страница 27: ...ory default This process will reinstall your operating system and remove all of your personal files apps and settings 4 Select Just remove my files if you are keeping your computer This will be quicke...

Страница 28: ...een will turn back on when it is installing Windows Your PC will restart several times during the reset process 8 Follow the process until it completes 9 When your PC has completed the reset process W...

Страница 29: ...omputer s USB port if no internal Bluetooth adapter is available Enable Bluetooth and add a device Every new device must first be paired with your computer s Bluetooth adapter This means it must first...

Страница 30: ...g the Notifications icon in the lower right hand corner of the screen to open the Notifications pane From here you can enable or disable Bluetooth or right click on Bluetooth Go to settings to enter t...

Страница 31: ...a network which can link two or more computers without using wires Once connected to WLAN you can access the internet You can also share files other devices and even your internet connection itself Yo...

Страница 32: ...s network s name and password if necessary If you are trying to connect to a public network such as at a coffeeshop make sure you have the wireless network s name 2 In the icon tray in the lower right...

Страница 33: ...Connecting to the Internet 33 5 Make sure Wi Fi is On and select Show available networks 6 You will see a list of available wireless networks Select the one you wish to use...

Страница 34: ...34 Connecting to the Internet 7 Once you select a wireless network select Connect 8 If required enter the network s password...

Страница 35: ...ferent modes to fit your needs No Item Description 1 Low Reduction Reduces blue light emission from the LED backlit screen by 10 to 25 for basic protection 2 Medium Reduction Reduces blue light emissi...

Страница 36: ...Keeping your computer and data safe In this section you will find How to secure your computer Setting passwords What you need to prepare when you re traveling How to get the most out of your battery...

Страница 37: ...esume from Hibernation if available for maximum security Password on Boot secures your computer against unauthorized use Combine the use of this password with password checkpoints on boot up and resum...

Страница 38: ...orrectly a warning message appears Try again and press Enter Important You have three chances to enter a password If you fail to enter the password correctly after three tries the system halts Press a...

Страница 39: ...use the fingerprint reader to sign in and unlock your Acer notebook In order to use the fingerprint reader you must first configure the fingerprint reader to recognize your fingerprint to confirm you...

Страница 40: ...40 Fingerprint Reader 2 Set a PIN code 3 In Windows Hello select Set up to configure the fingerprint reader...

Страница 41: ...Fingerprint Reader 41 4 In the Windows Hello set up window select Get started to begin the fingerprint configuration 5 Enter your PIN to confirm your identity...

Страница 42: ...Reader 6 When the Windows Hello setup window appears follow the onscreen directions Press and hold your finger on the fingerprint sensor and then lift Repeat this step until the fingerprint configurat...

Страница 43: ...e to sign in or unlock your computer by placing your fingerprint on the fingerprint reader You may select Add another to add another fingerprint to unlock the computer Note If the notebook has multipl...

Страница 44: ...yed Boot sequence To set the boot sequence in the BIOS utility activate the BIOS utility then select Boot from the categories listed on the left of the screen Setting passwords To set a password on bo...

Страница 45: ...wer Disable Fast startup Your computer uses Fast startup to start quickly but also uses a small amount of power to check for signals to start These checks will slowly drain your computer s battery If...

Страница 46: ...46 Power management 5 Select Change settings that are currently unavailable 6 Scroll down and disable Turn on fast startup 7 Select Save changes...

Страница 47: ...adapter into the computer and connect to a mains power outlet Conditioning a new battery pack Before you use a battery pack for the first time there is a conditioning process that you should follow 1...

Страница 48: ...ective life An embedded battery has a life span of more than 1 000 charge discharge cycles Optimizing battery life Optimizing battery life helps you get the most out of battery operation prolonging th...

Страница 49: ...ortant Connect the AC adapter as soon as possible after the battery low warning appears Data may be lost if the battery is allowed to become fully depleted and the computer shuts down Situation Recomm...

Страница 50: ...al monitor and other external devices 7 Disconnect the Kensington Noble lock if you are using one to secure the computer Moving around When you are just moving within short distances for example from...

Страница 51: ...putting the computer in Sleep mode Press the Sleep hotkey or close the display cover whenever you are not actively using the computer Taking the computer home When you are moving from your office to y...

Страница 52: ...in temperature and humidity can cause condensation Allow the computer to return to room temperature and inspect the screen for condensation before turning on the computer If the temperature change is...

Страница 53: ...apter Additional printer driver files if you plan to use another printer Special considerations In addition to the guidelines for taking the computer home follow these guidelines to protect your compu...

Страница 54: ...elers Warranty passport Special considerations Follow the same special considerations as when traveling with the computer In addition these tips are useful when traveling internationally When travelin...

Страница 55: ...In this section you will find Information on the ports and connectors fitted to your computer Ports and connectors...

Страница 56: ...devices to a single USB port Note Two USB standards are currently available on Acer computers USB 2 0 High speed USB and USB 3 0 SuperSpeed USB USB 2 0 ports on Acer computers have a black tongue in...

Страница 57: ...e C ports support up to USB 3 1 SuperSpeed USB 5 Gbps Other USB or Thunderbolt devices with a USB Type C connector are supported but transfer speed may be reduced and certain functions will be disable...

Страница 58: ...depends on the contents of the card and ask you if you wish to use a program to access the contents of the card SD SDHC and SDXC cards Different types of SD cards cover different capacities while usi...

Страница 59: ...solution and refresh rate should be detected automatically If necessary change the display settings used by the computer Headphones and microphone One or more 3 5 mm jacks on your computer allow you t...

Страница 60: ...estion In this section you will find Frequently asked questions Tips for using Windows 10 Troubleshooting information How to protect yourself while online Where to find Acer service center contact inf...

Страница 61: ...s being supplied to the computer check the following Do you have a USB storage device USB drive CD drive or smartphone plugged into your computer Unplug it and press Ctrl Alt Del to restart the system...

Страница 62: ...and that it is turned on Make sure that the printer cable is connected securely to a USB port and the corresponding port on the printer I want to restore my computer to its original settings This rec...

Страница 63: ...the ITW passport If the country you are traveling in does not have an Acer authorized ITW service site you can still get in contact with our offices worldwide Please visit www acer com Before you cal...

Страница 64: ...dows Start button and tap the power icon Shut down Can I turn off notifications You can turn off notifications so that you can leave your computer running but not be disturbed by notifications Tap the...

Страница 65: ...om the lock screen slideshow 5 Change the other settings to suit your needs How do I move tiles Tap on a tile and drag it to the place on Start that you want it to appear Other tiles will be moved to...

Страница 66: ...or PM 5 Choose which days the alarm should go off 6 Select the sound notification 7 Select the snooze time 8 Tap the Save icon in the bottom right hand corner to save the alarm 9 Select On or Off to a...

Страница 67: ...ps from Store You will need to have a Microsoft ID to purchase and download apps from Store I can t find apps like Notepad and Paint Where are they Tap Search and type the name of the app you would li...

Страница 68: ...tton Settings Accounts Sign in with a Microsoft account and follow the onscreen instructions How do I check for Windows updates Tap the Windows Start button Settings Update recovery Windows Update Tap...

Страница 69: ...or messages If you receive an error message note the message and take the corrective action The following table lists the error messages in alphabetical order together with the recommended course of a...

Страница 70: ...d service center for assistance Keyboard error or no keyboard connected Contact your dealer or an authorized service center Keyboard interface error Contact your dealer or an authorized service center...

Страница 71: ...t Service Provider ISP which supplies the connection between your computer and the internet You should research the ISPs available in your region not forgetting to talk to friends and family about the...

Страница 72: ...s fast and always on internet service via a cable television line This service is generally available in large cities You can use your telephone and watch cable TV at the same time you are connected t...

Страница 73: ...ow you and other users of your home network to share access to files and devices connected to the network for example a printer or scanner Also you can share an internet connection with other computer...

Страница 74: ...Edge provides an easy and secure web browsing experience As soon as you have your internet access installed and you are connected from the Start Menu click the Microsoft Edge tile or the icon located...

Страница 75: ...tely after a software manufacturer announces an update hackers are ready with malware that can breach holes in the software that would have been patched if the update was installed How to stay safe Pe...

Страница 76: ...cific decryption key Once the ransomware installs itself it will display a warning message that the computer is now locked The user is given a specific amount of money to pay as a fine and a timeframe...

Страница 77: ...ecurity and think you may have a virus contact Norton s on call technicians to help eliminate the virus Take special precautions when using public Wi Fi Public Wi Fi is available just about everywhere...

Страница 78: ...software on your devices to help protect yourself from the latest threats Protect your computer with Windows security tools Windows provides a variety of protection applications Windows Updates If you...

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