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Preface

Before using this information and the product it supports, please read the following general information.

This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION

decided for Acer's "global" product offering. To better fit local market requirements and enhance product

competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g.

add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered

in this generic service guide. In such cases, please contact your regional offices or the responsible

personnel/channel to provide you with further technical details.

Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information

available on your regional web or channel. If, for whatever reason, a part number change is made, it will

not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer

office may have a DIFFERENT part number code to those given in the FRU list of this printed Service

Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and

service of customer machines.

Содержание Packard Bell dot M Series

Страница 1: ...Packard Bell dot M Series Service Guide Service guide files and updates are available on the ACER CSD web for more information please refer to http csd acer com tw ...

Страница 2: ...t to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and any i...

Страница 3: ...its and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures 3 ...

Страница 4: ...OT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details 2 Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the printed ...

Страница 5: ...ving the LED Board 27 Removing the Speaker Module 29 Removing the Card Reader Board 31 Removing the Bluetooth Module 33 Removing the CRT Board 35 Removing the LAN Board 37 Removing the LCD Module 39 Removing the Hinge Wells 41 Removing the CPU Fan 42 Removing the Mainboard 44 Removing the RTC Battery 46 Removing the Thermal Module 47 LCD Module Disassembly Process 48 LCD Module Disassembly Flowcha...

Страница 6: ... LCD Module 72 Replacing the LAN Board 75 Replacing the CRT Board 77 Replacing the Card Reader Board 78 Replacing the TouchPad Bracket and Button Board 80 Replacing the Upper Cover 81 Removing the Hinge Covers 84 Removing the Keyboard 85 Reassembling External Modules 86 Replacing the WLAN Board 86 Removing the DIMM Module 87 Replacing the Hard Disk Drive Module 88 Replacing the Lower Covers 90 Rep...

Страница 7: ...river Plastic tweezers NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatch when putting back the components Related Information The product previews seen in the disassembly procedures may not represent the final product color or configuration IMPORTANT Cable paths and positioning may not repre...

Страница 8: ...mponents disassembly Main unit disassembly LCD module disassembly The flowcharts provided in the succeeding disassembly sections illustrate the entire disassembly sequence Observe the order of the sequence to avoid damage to any of the hardware components For example if you want to remove the Mainboard you must first remove the Keyboard and LCD Module then disassemble the inside assembly frame in ...

Страница 9: ...t color or configuration External Modules Disassembly Flowchart Screw List Step Screw Quantity Part No HDD Carrier M3 3 4 TBD WLAN Board M2 3 1 TBD HDD Module M2 3 1 TBD Disconnect power and signal cables from system Remove Battery Turn off system and peripherals power Remove DIMM Remove HDD Remove Lower Covers Remove WLAN Board 9 ...

Страница 10: ...tery Pack 1 Turn the computer over 2 Slide the battery lock unlock latch to the unlock position 3 Slide and hold the battery release latch to the release position 1 then slide out the battery pack from the main unit 2 1 2 ...

Страница 11: ...Removing the Lower Covers 1 See Removing the Battery Pack on page 10 2 Loosen the six captive screws in the HDD Memory and 3G Covers 3 Lift the HDD cover up to remove 11 ...

Страница 12: ...Removing the DIMM Module 1 See Removing the Lower Covers on page 11 2 Push out the release latches on both sides of the DIMM socket to release the DIMM module 3 Remove the DIMM module 12 ...

Страница 13: ...Removing the Lower Covers on page 11 2 Remove the single screw securing the HDD Module in place 3 Slide the HDD in the direction of the arrow to disconnect the HDD from the interface connector Step Size Quantity Screw Type HDD Module M2 3 1 13 ...

Страница 14: ...OTE To prevent damage to device avoid pressing down on it or placing heavy objects on top of it 5 Remove the four screws two each side securing the hard disk to the carrier 6 Remove the HDD from the carrier Step Size Quantity Screw Type HDD Carrier M3 3 4 ...

Страница 15: ...Removing the DIMM Module 1 See Removing the Lower Covers on page 11 2 Push out the release latches on both sides of the DIMM socket to release the DIMM module 3 Remove the DIMM module 15 ...

Страница 16: ...on page 11 2 Disconnect the Antenna cables from the WLAN Board NOTE Cable placement is White to the MAIN terminal right and Black to the AUX terminal left 3 Remove the single screw securing the WLAN Board in place Step Size Quantity Screw Type WLAN Board M2 3 1 ...

Страница 17: ...4 Remove the WLAN Board from the Mainboard 17 ...

Страница 18: ...Flowchart Screw List Step Screw Quantity Part No Upper Cover M2 6 9 M2 3 8 M2 10 2 M2 4 4 Button Board M2 3 2 Card Reader Board M2 3 1 CRT Board M2 3 1 LAN Board M2 3 1 LCD Module M2 3 2 LED Board M2 3 1 CPU Fan M2 3 3 Speaker Module M2 3 3 Mainboard M2 3 2 Thermal Module M2 2 3 Remove External Modules before proceeding Remove Mainboard Remove LCD Module Remove Keyboard Remove Upper Cover Remove T...

Страница 19: ...hes by pressing down with a suitable plastic tool IMPORTANT The use of metal tools may damage the outer casing Use plastic tools where available 4 Lift the Keyboard away from the Upper Cover as shown IMPORTANT Do not remove the Keyboard from the Upper Cover the Keyboard FFC is still attached 5 Turn the Keyboard over and open Keyboard FFC securing latch as shown 19 ...

Страница 20: ...20 6 Disconnect the FFC and remove the Keyboard ...

Страница 21: ...Removing the Hinge Covers 1 See Removing the Battery Pack on page 10 2 Pull the Hinge Covers away from the Upper Cover as shown 21 ...

Страница 22: ...e the fifteen screws securing the Upper Cover to the Lower Cover 3 Turn the computer over and disconnect the following cable from the Mainboard Step Size Quantity Screw Type Upper Cover red callouts M2 6 9 Upper Cover green callouts M2 10 2 Upper Cover Magenta callouts M2 4 4 ...

Страница 23: ...4 Remove the eight securing screws from the Upper Cover Release the locking latch as shown Disconnect the FFC as shown Step Size Quantity Screw Type Upper Cover red callout M2 3 8 23 ...

Страница 24: ...ry apart the Upper and Lower Covers as shown 6 Working along the front and to the right pry apart the covers as shown 7 Lift the upper cover up and rotate it leftwards along the left hinge until the hinge is cleared then lift the cover away ...

Страница 25: ...e the TouchPad Board replace the entire Upper Cover 1 See Removing the Upper Cover on page 22 2 Open the locking latches and disconnect the two FFCs from the Button Board as shown 3 Remove the two screws securing the button board to the Upper Cover Step Size Quantity Screw Type TouchPad M2 3 3 25 ...

Страница 26: ...oard 4 Slide the Button Board out from under the securing tabs in the Upper Cover as shown 5 Open the FFC locking latch and disconnect the FFC from the TouchPad connector 6 Pull the Mainboard FFC through the cover as shown IMPORTANT Ensure that the FFC pull tab is not torn off during removal ...

Страница 27: ...ing the LED Board 1 See Removing the Upper Cover on page 22 2 Open the locking latch and disconnect the LED Board FFC from the Mainboard 3 Open the locking latch and disconnect the FFC from the LED Board 27 ...

Страница 28: ...28 4 Remove the two screws securing the LED Board to the Lower Cover 5 Lift the LED Board from the Lower Cover Step Size Quantity Screw Type LED Board M2 3 2 ...

Страница 29: ...ker Module 1 See Removing the CPU Fan on page 42 2 Disconnect the Speaker cable from the Mainboard 3 Remove the four screws securing the Speakers to the Lower Cover Step Size Quantity Screw Type Speaker Module M2 3 4 29 ...

Страница 30: ...e cable channels Ensure that the cable is free from all cable clips 5 Remove the adhesive holding the speaker in place and lift the left side speaker from the Lower Cover as shown 6 Lift the right side speaker from the Lower Cover as shown ...

Страница 31: ... the Card Reader Board 1 See Removing the Upper Cover on page 22 2 Open the locking latch and disconnect the FFC from the Card Reader Board 3 Open the locking latch and disconnect the FFC from the Mainboard 31 ...

Страница 32: ...emove the single screw securing the Card Reader Board to the Lower Cover 5 Remove the board from the Lower Cover left side first to release the I O ports Step Size Quantity Screw Type Card Reader Board M2 3 1 ...

Страница 33: ...th Module 1 See Removing the Upper Cover on page 22 2 Disconnect the Bluetooth cable from the Mainboard 3 Lift the adhesive strip to detach the cable from the Lower Cover 4 Disconnect the cable from the Bluetooth Module 33 ...

Страница 34: ...34 5 Lift the Bluetooth Module left side first to remove it from the Lower Cover ...

Страница 35: ... the single screw securing the CRT Board to the Lower Cover 3 Lift the CRT Board left side first and turn it over to expose the CRT cable IMPORTANT Do not remove the board from the Lower Cover the CRT cable is still attached Step Size Quantity Screw Type CRT Board M2 3 1 35 ...

Страница 36: ...36 4 Disconnect the cable from the CRT Board and remove the board from the Lower Cover ...

Страница 37: ...DS cable in place and disconnect the cable from the Mainboard 3 Disconnect the FFC cable from the LAN Board by pulling on the cable tab as shown NOTE This FFC connector does not use a cable latch to secure the FFC in place 4 Open the FFC locking latch and disconnect the LAN Board cable from the Mainboard 37 ...

Страница 38: ...38 5 Remove the LAN Board from the Lower Cover as shown ...

Страница 39: ... necessary to remove the LAN Board before removing the LCD Module 2 Lift the adhesive strip securing the LVDS cable in place and disconnect the cable from the Mainboard 3 Remove the Antenna cables from the cable channel on the Lower Cover as shown all the way to the hinge well 39 ...

Страница 40: ...over securing the LCD Module to the computer IMPORTANT Ensure that the LCD cables are free from all cable clips before removing the LCD Module 5 Using both hands lift the LCD Module away from the Lower Cover Step Size Quantity Screw Type LCD Module M2 3 2 ...

Страница 41: ...Removing the Hinge Wells 1 See Removing the LCD Module on page 39 2 Slide the two hinge wells out of the Lower Cover as indicated 41 ...

Страница 42: ...oving the CPU Fan 1 See Removing the LCD Module on page 39 2 Disconnect the Speaker cable from the Mainboard so that it does not obstruct removal of the fan 3 Disconnect the fan power cable from the Mainboard ...

Страница 43: ...4 Remove the three screws securing the CPU Fan to the Lower Cover 5 Lift the CPU Fan clear of the Lower Cover Step Size Quantity Screw Type CPU Fan M2 3 3 43 ...

Страница 44: ...PU Fan on page 42 2 Remove the two screws securing the Mainboard to the Lower Cover as indicated 3 Lift the Mainboard right side first to release the I O ports and remove the board from the Lower Cover Step Size Quantity Screw Type Mainboard M2 5 1 ...

Страница 45: ...4 Turn the Mainboard over to expose the CRT cable connector Disconnect the CRT cable as shown 45 ...

Страница 46: ...l regulations for disposal of all batteries 1 See Removing the Mainboard on page 44 2 Disconnect the RTC Battery as shown 3 Lift the battery upward to detach the adhesive 4 Attach the replacement battery to the Mainboard and connect the cable as shown ...

Страница 47: ... Module 1 See Removing the Mainboard on page 44 2 Remove the three screws securing the Thermal Module to the Mainboard 3 Lift the Thermal Module clear of the Mainboard Step Size Quantity Screw Type Thermal Module M2 2 3 47 ...

Страница 48: ... product color or configuration The following procedure outlines the steps to disassemble the LCD Module on models with 3G functionality Models that do not support 3G do not require the removal of the yellow and blue Antenna cables detailed below LCD Module Disassembly Flowchart Screw List Step Screw Quantity Part No LCD Bezel M2 5 6 86 TG607 004 LCD Panel M2 2 2 TBD LCD Brackets M2 3 4 TBD Remove...

Страница 49: ...he bezel away from the panel Continue moving along the top prying the bezel away from the LCD Module If necessary use a plastic pry to release the corners of the bezel 3 Work down the sides as shown then pry apart the bottom edge to remove the bezel 4 Lift up the bezel and remove it from the LCD Module 49 ...

Страница 50: ...50 Removing the Camera Board 1 See Removing the LCD Bezel on page 49 2 Disconnect the cable from the Camera Board as shown 3 Remove the Camera Board from the LCD Module ...

Страница 51: ...Removing the Camera Board on page 50 2 Lift the Microphone Module upward to detach the adhesive holding it in place 3 Remove the four screws securing the LCD Panel to the LCD Module Step Size Quantity Screw Type LCD Panel M2 2 4 51 ...

Страница 52: ...52 4 Lift the LCD Panel out of the LCD Module front edge first ...

Страница 53: ...ts and FPC Cable 1 See Removing the LCD Panel on page 51 2 Remove the four securing screws two each side from the LCD Brackets 3 Turn the LCD panel over on a clean surface Step Size Quantity Screw Type LCD Brackets M2 3 4 53 ...

Страница 54: ...ive securing the cable to the LCD Panel 5 Carefully lift the adhesive tape securing the cable connector to the LCD Panel 6 Hold the adhesive tape clear of the LCD Panel and disconnect the LCD cable as shown 7 Remove the cable from the LCD Panel ...

Страница 55: ... the right Antenna pad as shown and remove the pad from the LCD Module IMPORTANT A strong adhesive is used to secure the Antenna pad in place Take care not to bend the pad during removal 3 Remove the cable from the cable channel Ensure that the cable is free from all cable clips 55 ...

Страница 56: ...wn and remove the pad from the LCD Module IMPORTANT A strong adhesive is used to secure the Antenna pad in place Take care not to bend the pad during removal 5 Remove the cable from the cable channel Ensure that the cable is free from all cable clips ...

Страница 57: ... secure the adhesive in place IMPORTANT be sure the cables pass behind the shielding material as shown 2 Run the left side cable down the side and along the lower edge of the LCD Module using all the available cable clips 3 Run the right side cable down the side of the LCD Module using all the available cable clips Be sure the cables pass behind the shielding material as shown 57 ...

Страница 58: ...58 NOTE The LCD Module appears as shown when the Antennas are replaced correctly Ensure that the Antennas run through the hinge well as shown to avoid trapping when the LCD Panel is replaced ...

Страница 59: ...nnector as shown 2 Secure the connector by replacing the adhesive strip as shown Press down to secure the adhesive 3 Run the LCD cable along the panel as shown Press down to secure the adhesive 4 replace the four screws two each side securing the LCD Brackets to the LCD Panel 59 ...

Страница 60: ...irst as shown Lower the Panel in to the LCD Module ensuring the LCD cables are not trapped between the panel and the casing 2 Ensure the cables and Antennas pass through the hinge wells as shown 3 Press down to secure the adhesive holding the Microphone in place ...

Страница 61: ...ce the two securing screws 1 Align the locating slots on the Camera Module with the locating pins on the LCD Module 2 Place the Camera Module in the LCD Module and press down to secure it in place 3 Connect the Camera cable as shown 61 ...

Страница 62: ...place the bezel bottom edge first as shown Ensure that the cables are not trapped between the bezel and LCD Module and pass through the hinge wells 2 Press down around the edges of the bezel until there are no gaps between the covers ...

Страница 63: ...acing the Thermal Module IMPORTANT Ensure all heat pads are in place before replacing the Thermal Module The following thermal pads are approved for use Eapus XR PE 1 Place the pads as shown 2 Place the Thermal Module onto the Mainboard 63 ...

Страница 64: ...64 3 Replace the three screws securing the Thermal Module to the Mainboard Replacing the Mainboard 1 Connect the CRT cable as shown Step Size Quantity Screw Type Thermal Module M2 2 3 ...

Страница 65: ...Turn the Mainboard over and slide the mainboard into the Lower Cover right side first 3 Replace the two screws to secure the Mainboard to the Lower Cover Step Size Quantity Screw Type Mainboard M2 5 1 65 ...

Страница 66: ...66 Replacing the CPU Fan 1 Place the CPU Fan into the Lower Cover 2 Replace the three screws to secure the CPU Fan to the Lower Cover Step Size Quantity Screw Type CPU Fan M2 3 3 ...

Страница 67: ...he fan power cable to the Mainboard Replacing the Speaker Module 1 Place the right side speaker into the Lower Cover as shown 2 Place the left side speaker into the Lower Cover as shown and replace the adhesive 67 ...

Страница 68: ...the Speaker cable into the cable channel Ensure that the cable passes through all cable clips 4 Replace the four screws to secure the Speakers to the Lower Cover Step Size Quantity Screw Type Speaker Module M2 3 3 ...

Страница 69: ...5 Connect the Speaker cable to the Mainboard Replacing the LED Board 1 Place the LED Board into the Lower Cover 69 ...

Страница 70: ...secure the LED Board to the Lower Cover 3 Connect the LED Board FFC to the LED Board and close the locking latch 4 Connect the LED Board FFC to the Mainboard and close the locking latch Step Size Quantity Screw Type LED Board M2 5 1 ...

Страница 71: ...ooth Module 1 Insert the Bluetooth Module right side first into Lower Cover so that it is held by the tab 2 Connect the cable to the Bluetooth Module 3 Press on the adhesive strip to attach the cable to the Lower Cover 71 ...

Страница 72: ... Bluetooth cable to the Mainboard Replacing the LCD Module IMPORTANT Ensure that the LCD cables are not pinched by the hinges while replacing the LCD Module 1 Using both hands place the LCD Module into the Lower Cover ...

Страница 73: ...ower Cover securing the LCD Module to the computer 3 Replace the two screws on the rear of the Lower Cover to secure the LCD Module to the computer Step Size Quantity Screw Type LCD Module M2 4 2 Step Size Quantity Screw Type LCD Module M2 3 2 73 ...

Страница 74: ...74 4 Insert the Antenna cables into the cable channel on the Lower Cover as shown all the way from the hinge well 5 Connect the LVDS cable to the Mainboard and press the adhesive strip in place ...

Страница 75: ...to allow access for replacing the LAN board 1 Lift the adhesive strip securing the LVDS cable in place and disconnect the cable from the Mainboard 2 Place the LAN Board into the Lower Cover 3 Connect the FFC cable to the LAN Board by pushing on the cable tab as shown 75 ...

Страница 76: ...76 4 Connect the LAN Board cable to the Mainboard and close the locking latch 5 Replace the LVDS cable ...

Страница 77: ...Replacing the CRT Board 1 Connect the cable from the CRT Board and insert the board into the Lower Cover 2 Turn the CRT Board over and place it into the cover right side first 77 ...

Страница 78: ...secure the CRT Board to the Lower Cover Replacing the Card Reader Board 1 Place the board into the Lower Cover right side first so the I O ports align with the openings in the lower cover Step Size Quantity Screw Type CRT Board M2 3 1 ...

Страница 79: ...re the Card Reader Board to the Lower Cover 3 Connect the FFC to the Mainboard and close the locking latch 4 Connect the FFC to the Card Reader Board and close the locking latch Step Size Quantity Screw Type Card Reader Board M2 3 1 79 ...

Страница 80: ... be removed from the Upper Cover To replace the TouchPad Board replace the entire Upper Cover 1 Push the FFC through the cover as shown 2 Connect the FFC to the TouchPad connector and close the FFC locking latch 3 Slide the button board under the securing tabs in the Upper Cover as shown ...

Страница 81: ...Bracket to the Upper Cover 5 Connect the two FFCs to the Button Board and close the locking latches as shown Replacing the Upper Cover 1 Place the Upper Cover into the Lower Cover corner first Step Size Quantity Screw Type TouchPad Bracket M2 3 3 81 ...

Страница 82: ...82 2 lightly press the edges of the cover in place to align it to the lower cover 3 Replace the eight securing screws to the Upper Cover Step Size Quantity Screw Type Upper Cover red callout M2 3 8 ...

Страница 83: ...4 Connect the following cable to the Mainboard Connect the FFC as shown Close the locking latch as shown 83 ...

Страница 84: ...ecuring the Upper Cover to the Lower Cover Removing the Hinge Covers 1 Connect the Hinge Covers to the Upper Cover as shown Step Size Quantity Screw Type Upper Cover red callouts M2 6 9 Upper Cover green callouts M2 10 2 Upper Cover Magenta callouts M2 4 4 ...

Страница 85: ...o the full extent 3 Holding the keyboard on edge insert the Keyboard FFC and secure the latch as shown 4 Place the Keyboard into the Upper Cover bottom edge first taking care to align the mounting tabs 5 Press the keyboard into place in the four indicated points An audible click indicates the keyboard is in place 85 ...

Страница 86: ...eassembling External Modules Replacing the WLAN Board 1 Insert the WLAN Board into the Mainboard 2 Replace the single screw to secure the WLAN Board in place Step Size Quantity Screw Type WLAN Board M2 3 1 ...

Страница 87: ...AN Board NOTE Cable placement is Black to the MAIN terminal right and White to the AUX terminal left Removing the DIMM Module 1 Insert the DIMM module at an angle then push down into place until the latches on the sides click into place 87 ...

Страница 88: ...88 Replacing the Hard Disk Drive Module 1 Attach the HDD to the carrier 2 Replace the four screws two each side to secure the hard disk to the carrier Step Size Quantity Screw Type HDD Carrier M3 3 4 ...

Страница 89: ... drive module into the bay NOTE To prevent damage to the device avoid pressing down on it or placing heavy objects on top of it 4 Slide the HDD in the direction of the arrow to connect the HDD to the interface connector 89 ...

Страница 90: ...90 5 Replace the single screw to secure the HDD Module in place Replacing the Lower Covers 1 Insert the HDD cover into the Lower Cover Step Size Quantity Screw Type HDD Module M2 3 1 ...

Страница 91: ...2 Insert the Memory cover into the Lower Cover 3 Insert the 3G cover into the Lower Cover 4 Tighten the seven captive screws in the HDD Memory and 3G Covers 91 ...

Страница 92: ...attery Pack 1 Turn the computer over 2 Slide the battery lock unlock latch to the unlock position 3 Slide and hold the battery release latch to the release position 1 then slide the battery pack into the main unit 2 1 2 ...

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