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In this section you will find:

• Frequently asked questions
• Tips for using Windows 10
• Troubleshooting information
• How to protect yourself while online
• Where to find Acer service center contact information

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Содержание P614-51

Страница 1: ...USER S MANUAL...

Страница 2: ...contains proprietary information that is protected by copyright laws The information contained in this manual is subject to change without notice Some features described in this manual may not be sup...

Страница 3: ...Shield 37 Personal Secure Drive 39 Credential Manager 39 Data Protection 40 Data Removal 41 Securing your computer 42 Using a computer security lock 42 Using passwords 42 Entering passwords 43 Fingerp...

Страница 4: ...t is a Microsoft ID account 78 How do I check for Windows updates 79 Where can I get more information 79 Troubleshooting 80 Troubleshooting tips 80 Error messages 80 Internet and online security 82 Fi...

Страница 5: ...for your computer and your health Where to find the power button ports and connectors Tips and tricks for using the touchpad and keyboard How to create recovery backups Guidelines for connecting to a...

Страница 6: ...leshooting Once you have connected to the internet you can download updates for your computer from http go acer com id 17883 1 The link will open the Acer Support webpage 2 Scroll down to Drivers and...

Страница 7: ...r device Do not expose the computer to direct sunlight Do not place it near sources of heat such as a radiator Do not expose the computer to temperatures below 0 C 32 F or above 50 C 122 F Do not subj...

Страница 8: ...e total ampere ratings of the equipment plugged in should not exceed the ampere rating of the cord if you are using an extension cord Also the total current rating of all equipment plugged into a sing...

Страница 9: ...TOUR After setting up your computer as illustrated in the Setup Guide let us show you around your new Acer computer Screen view Model A Model B Note Illustrations are for reference only Actual produc...

Страница 10: ...e webcam Slide left to open it 3 Webcam Web camera for video communication and detects Infrared signal for face authentication A light next to the webcam indicates that the webcam is active 4 Infrared...

Страница 11: ...on page 15 3 Touchpad Touch sensitive pointing device The touchpad and selection buttons form a single surface Press down firmly on the touchpad surface to perform a left click Press down firmly on th...

Страница 12: ...ck Connects to audio devices e g speakers headphones or a headset with microphone Icon Item Description 1 SIM card slot Optional Insert a Nano SIM card into the slot 2 microSD card reader Accepts one...

Страница 13: ...g DC in requires power adapter or power source providing 45 W at 12 18 20 V For optimal performance please use a certified Acer power adapter or USB Power Delivery device Front view 1 2 Icon Item Desc...

Страница 14: ...escription 1 Ventilation and cooling fan Allows the computer to stay cool Do not cover or obstruct the openings 2 Battery reset pinhole Simulates removing and reinstalling the battery Insert a papercl...

Страница 15: ...all alphabetic characters typed are in uppercase Num Lock Fn F12 When Num Lock is on the keypad is in numeric mode The keys function as a calculator complete with the arithmetic operators and Use this...

Страница 16: ...Speaker toggle Turns the speakers on and off Fn F10 Volume down Decreases the sound volume Fn F11 Volume up Increases the sound volume Fn F12 NumLk Numeric Lock Turns Numeric Lock on or off Fn Pg Up H...

Страница 17: ...lide a finger across the touchpad to move the cursor Single finger press or tap Press the touchpad down or lightly tap the touchpad with your finger to perform a click which will select or start an it...

Страница 18: ...indow or swipe downwards to exit Task View Swipe down to minimize all open windows and show Desktop swipe upwards to restore the minimized windows Swipe left or right to switch between open windows Fo...

Страница 19: ...n the lower right hand corner of the screen select the Notifications icon to open the Notifications pane 2 Select All settings 3 Select Devices Touchpad 4 Now you can adjust the settings to suit your...

Страница 20: ...click Settings in the Start menu select Update Security and then click Recovery Creating a factory default backup Recovery Management allows you to quickly and easily back up your operating system ins...

Страница 21: ...ntrol Center then Recovery Management 2 Select the Backup tab and click Get Started for Create Factory Default Backup to open the Recovery Drive window 3 Make sure Back up system files to the recovery...

Страница 22: ...wireless and LAN drivers if you install another operating system 1 From Start select Control Center then Recovery Management 2 Select the Backup tab and click Get started for Backup wireless and LAN...

Страница 23: ...ery Management 2 Select the Restore tab and click Get started to Choose an option 3 Select Keep my files to refresh your PC and reinstall your operating system without removing your personal files Cli...

Страница 24: ...the reset process 6 The screen will turn back on when it is installing Windows Your PC will restart several times during the reset process 7 Follow the process until it completes 8 When your PC has c...

Страница 25: ...re keeping your computer This will be quicker but less secure Files may still be recovered with a file recovery program Select Remove files and clean the drive if you are not keeping your computer Thi...

Страница 26: ...screen will turn off during the reset process 7 The screen will turn back on when it is installing Windows Your PC will restart several times during the reset process 8 Follow the process until it com...

Страница 27: ...er is available Enable Bluetooth and add a device Every new device must first be paired with your computer s Bluetooth adapter This means it must first be authenticated for security purposes You only...

Страница 28: ...icon in the lower right hand corner of the screen to open the Notifications pane From here you can enable or disable Bluetooth or right click on Bluetooth Go to Settings to enter the Bluetooth setting...

Страница 29: ...ea network which can link two or more computers without using wires Once connected to WLAN you can access the internet You can also share files other devices and even your internet connection itself Y...

Страница 30: ...name and password if necessary If you are trying to connect to a public network such as at a coffeeshop make sure you have the wireless network s name 2 Click Network icon in the notification area 3 Y...

Страница 31: ...Connecting to the Internet 31 4 Once you select a wireless network select Connect 5 If required enter the network s password...

Страница 32: ...f your computer has a SIM slot you can connect to the internet using a cellular phone network Cellular Data will be turned on when a SIM card is inserted and detected If is not follow these steps 1 Pr...

Страница 33: ...Connecting to the Internet 33 3 Select Mobile on the left then click Connect 4 Click Network icon in the notification area to ensure your connection with a data plan...

Страница 34: ...ight corner of touchpad on your computer To use the NFC do the following 1 Press the Windows key or select the Windows Start button click Settings in the Start menu 2 Select the Network Internet to co...

Страница 35: ...to fit your needs No Item Description 1 Low Reduction Reduces blue light emission from the LED backlit screen by 10 to 25 for basic protection 2 Medium Reduction Reduces blue light emission from the L...

Страница 36: ...Keeping your computer and data safe In this section you will find How to secure your computer Setting passwords What you need to prepare when you re traveling How to get the most out of your battery...

Страница 37: ...device from unauthorized access and intrusion Credential Manager Password Backup and Restore Data Protection Personal secure drive file and folder encryption Data Removal File shredder Information Abo...

Страница 38: ...Drive Once you have set a password you can click Next to proceed to setting up a Personal Secure Drive or click Finish to exit the wizard Note Select a password that you will remember but is difficult...

Страница 39: ...ve files You can only get access to the PSD via password or fingerprint authentication Once setup is finished you can go to the ProShield Console to manage your computer or make changes to the setting...

Страница 40: ...cer ProShield You can change your ProShield passwords back up or restore credential information Data Protection Here you can select files for encryption or decryption and manage your Personal Secure D...

Страница 41: ...e completely removed from the hard disk The File Shredder overwrites the data to make recovering the data impossible Warning Make sure you select only the information you want to shred Once you have s...

Страница 42: ...uthorized access Setting these passwords creates several different levels of protection for your computer and data Supervisor Password prevents unauthorized entry into the BIOS utility Once set you mu...

Страница 43: ...e appears Try again and press Enter When the User Password is set and the password on boot parameter is enabled a prompt appears at boot up Type the User Password and press Enter to use the computer I...

Страница 44: ...e fingerprint reader to sign in and unlock your Acer notebook In order to use the fingerprint reader you must first configure the fingerprint reader to recognize your fingerprint to confirm your ident...

Страница 45: ...Fingerprint Reader 45 2 Set a PIN code 3 In Windows Hello select Set up to configure the fingerprint reader...

Страница 46: ...46 Fingerprint Reader 4 In the Windows Hello set up window select Get started to begin the fingerprint configuration 5 Enter your PIN to confirm your identity...

Страница 47: ...der 47 6 When the Windows Hello setup window appears follow the onscreen directions Press and hold your finger on the fingerprint sensor and then lift Repeat this step until the fingerprint configurat...

Страница 48: ...o sign in or unlock your computer by placing your fingerprint on the fingerprint reader You may select Add another finger to add another fingerprint to unlock the computer Note If the notebook has mul...

Страница 49: ...ion to provide a more secure and personal way for you to access your computer In order to use the Face Recognition function you must first configure the it to recognize your face to confirm your ident...

Страница 50: ...50 Face Recognition 2 Set a PIN code 3 In Windows Hello select Set up to configure the Face Recognition...

Страница 51: ...ndow select Get started to begin the Face Recognition configuration 5 Enter your PIN to confirm your identity 6 When the Windows Hello setup window appears look directly at the camera and keep your fa...

Страница 52: ...you will be able to sign in or unlock your computer with your face Note Please click Improve Recognition to improve the recognized images so that Windows Hello can recognize your face in different li...

Страница 53: ...ayed Boot sequence To set the boot sequence in the BIOS utility activate the BIOS utility then select Boot from the categories listed on the top of the screen Setting passwords To set a password on bo...

Страница 54: ...rtup Your computer uses Fast startup to start quickly but also uses a small amount of power to check for signals to start These checks will slowly drain your computer s battery If you prefer to reduce...

Страница 55: ...Power management 55 4 Select Change settings that are currently unavailable 5 Scroll down and disable Turn on fast startup 6 Select Save changes...

Страница 56: ...nect to a mains power outlet Conditioning a new battery pack Before you use a battery pack for the first time there is a conditioning process that you should follow 1 Connect the AC adapter and fully...

Страница 57: ...ective life An embedded battery has a life span of more than 1 000 charge discharge cycles Optimizing battery life Optimizing battery life helps you get the most out of battery operation prolonging th...

Страница 58: ...ortant Connect the AC adapter as soon as possible after the battery low warning appears Data may be lost if the battery is allowed to become fully depleted and the computer shuts down Situation Recomm...

Страница 59: ...xternal monitor and other external devices 7 Disconnect the Kensington Noble lock if you are using one to secure the computer Moving around When you are just moving within short distances for example...

Страница 60: ...putting the computer in Sleep mode Press the Sleep hotkey or close the display cover whenever you are not actively using the computer Taking the computer home When you are moving from your office to y...

Страница 61: ...in temperature and humidity can cause condensation Allow the computer to return to room temperature and inspect the screen for condensation before turning on the computer If the temperature change is...

Страница 62: ...apter Additional printer driver files if you plan to use another printer Special considerations In addition to the guidelines for taking the computer home follow these guidelines to protect your compu...

Страница 63: ...elers Warranty passport Special considerations Follow the same special considerations as when traveling with the computer In addition these tips are useful when traveling internationally When travelin...

Страница 64: ...In this section you will find Information on the ports and connectors fitted to your computer Ports and connectors...

Страница 65: ...to a single USB port Note Two USB standards are currently available on Acer computers USB 2 0 High speed USB and USB 3 1 Gen 1 SuperSpeed USB USB 2 0 ports on Acer computers have a black tongue in the...

Страница 66: ...USB Type C ports support up to USB 3 1 SuperSpeed USB 5 Gbps Other USB devices with a USB Type C connector are supported but transfer speed may be reduced and certain functions will be disabled such a...

Страница 67: ...can be connected to a single Thunderbolt 3 port If an adapter is used DisplayPort or compatible devices including HDMI DVI or VGA can be used Note Thunderbolt 3 ports support transfer speeds up to 40...

Страница 68: ...ear this depends on the contents of the card and ask you if you wish to use a program to access the contents of the card SD SDHC and SDXC cards Different types of SD cards cover different capacities w...

Страница 69: ...olution and refresh rate should be detected automatically If necessary change the display settings used by the computer Headphones and microphone One or more 3 5 mm jacks on your computer allow you to...

Страница 70: ...compatible digital audio video source such as your computer a set top box DVD player and audio video receiver to any compatible digital audio and or video monitor such as a digital television DTV wit...

Страница 71: ...estion In this section you will find Frequently asked questions Tips for using Windows 10 Troubleshooting information How to protect yourself while online Where to find Acer service center contact inf...

Страница 72: ...s being supplied to the computer check the following Do you have a USB storage device USB drive CD drive or smartphone plugged into your computer Unplug it and press Ctrl Alt Del to restart the system...

Страница 73: ...the printer is connected to a power outlet and that it is turned on Make sure that the printer cable is connected securely to a USB port and the corresponding port on the printer I want to restore my...

Страница 74: ...the ITW passport If the country you are traveling in does not have an Acer authorized ITW service site you can still get in contact with our offices worldwide Please visit www acer com Before you cal...

Страница 75: ...Windows key or select the Windows Start button and select the power icon Shut down You can also turn off the computer by right clicking the Windows Start button Shut down or sign out Shut down Can I...

Страница 76: ...to use your Pictures folder will open by default Select Choose this folder to add the folder to the lock screen slideshow 4 Select a folder and select Remove to remove the folder from the lock screen...

Страница 77: ...splay How do I set the alarm Your computer can act as an alarm clock Type Alarms to search for the Alarms Clock app 1 Select an alarm from the list or select the in the lower right corner to create a...

Страница 78: ...and select More Pin to taskbar How do I install apps You will need to have a Microsoft ID to purchase and download apps from Microsoft Store I can t find apps like Notepad and Paint Where are they Mo...

Страница 79: ...crosoft account or you don t have a Microsoft account and want to get one press the Windows key or select the Windows Start button Settings Accounts Sign in with a Microsoft account instead and follow...

Страница 80: ...be resolved contact your dealer Error messages If you receive an error message note the message and take the corrective action The following table lists the error messages in alphabetical order togeth...

Страница 81: ...O parity error Contact your dealer or an authorized service center Keyboard error or no keyboard connected Contact your dealer or an authorized service center Keyboard interface error Contact your dea...

Страница 82: ...t Service Provider ISP which supplies the connection between your computer and the internet You should research the ISPs available in your region not forgetting to talk to friends and family about the...

Страница 83: ...s fast and always on internet service via a cable television line This service is generally available in large cities You can use your telephone and watch cable TV at the same time you are connected t...

Страница 84: ...Mobility Wireless LAN systems allow you and other users of your home network to share access to files and devices connected to the network for example a printer or scanner Also you can share an inter...

Страница 85: ...er Microsoft Edge provides an easy and secure web browsing experience As soon as you have your internet access installed and you are connected from the Start Menu click the Microsoft Edge tile or the...

Страница 86: ...ometimes with little action on the user s part Immediately after a software manufacturer announces an update hackers are ready with malware that can breach holes in the software that would have been p...

Страница 87: ...hey ve got into a device and what to do if you re ever infected Ransomware A form of malware that will encrypt personal data files on your computer and attached devices Encryption converts files into...

Страница 88: ...a virus is just one type of malicious threat A virus is classified as a self replicating piece of malicious code that travels by inserting itself into files or programs What to do if you re infected T...

Страница 89: ...uppercase and lowercase letters symbols and numbers Don t click on random links or open unsolicited messages and attachments particularly from people you don t know Don t access any personal informat...

Страница 90: ...ne security However do not blame every computer problem on a virus If you suspect your computer is infected the first thing to do is update if you have not already done so and run your antivirus and a...

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