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EN-21

TROUBLESHOOTING

Before sending your LCD monitor for servicing, please check the trouble-
shooting list below to see if you can self-diagnose the problem.

(HDMI/DP Mode)

Problems Current

Status

Remedy

No Picture

LED ON



Using OSD, adjust brightness
and contrast to maximum or
reset to their default settings.

LED OFF



Check the power switch.



Check if AC power cord is
properly connected to the
monitor.

LED displays amber

color



Check if video signal cable is
properly connected at the back
of monitor.



Check if the power of computer
system is ON.

Abnormal Sound

(Only Audio-Input

model)

(Optional)

No sound, or sound

level is too low



Check the audio cable with the
host PC is connected.



Check if the volume setup of the
host PC is in minimum position
and try to raise the volume
level.

Содержание Nitro XV252QZbmiiprx

Страница 1: ...Acer LCD Monitor User s Guide ...

Страница 2: ...espondence concerning your unit should include the serial number model number and purchase information No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronically mechanically by photocopy recording or otherwise without the prior written permission of Acer Incorporated Model number __________________________________ Serial nu...

Страница 3: ...ew hours Information for your safety and comfort Safety instructions Read these instructions carefully Keep this document for future reference Follow all warnings and instructions marked on the product Cleaning your monitor Please carefully follow these guidelines when cleaning the monitor Always unplug the monitor before cleaning Use a soft cloth to wipe the screen and cabinet front and sides Con...

Страница 4: ...g These openings must not be blocked or covered The openings should never be blocked by placing the product on a bed sofa rug or other similar surface This product should never be placed near or over a radiator or heat register or in a built in installation unless proper ventilation is provided Never push objects of any kind into this product through cabinet slots as they may touch dangerous volta...

Страница 5: ...nding pin also provides good protection from unexpected noise produced by other nearby electrical devices that may interfere with the performance of this product Use the product only with the supplied power supply cord set If you need to replace the power cord set make sure that the new power cord meets the following requirements detachable type UL listed CSA certified type SPT 2 rated 7 A 125 V m...

Страница 6: ...often but not always marked They include below deck on boats chemical transfer or storage facilities vehicles using liquefied petroleum gas such as propane or butane and areas where the air contains chemicals or particles such as grain dust or metal powders Additional safety information Your device and its enhancements may contain small parts Keep them out of the reach of small children IT Equipme...

Страница 7: ...ion on the Waste from Electrical and Electronics Equipment WEEE regulations visit LCD pixel statement The LCD unit is produced with high precision manufacturing techniques Nevertheless some pixels may occasionally misfire or appear as black or red dots This has no effect on the recorded image and does not constitute a malfunction https www acer group com sustainability en our products environment ...

Страница 8: ...al disorders The following symptoms may appear in the hands wrists arms shoulders neck or back numbness or a burning or tingling sensation aching soreness or tenderness pain swelling or throbbing stiffness or tightness coldness or weakness If you have these symptoms or any other recurring or persistent discomfort and or pain related to computer use consult a physician immediately and inform your c...

Страница 9: ...d or contrast to a comfortable level for enhanced text readability and graphics clarity Eliminate glare and reflections by placing your display in such a way that the side faces the window or any light source minimizing room light by using drapes shades or blinds using a task light changing the display s viewing angle using a glare reduction filter using a display visor such as a piece of cardboar...

Страница 10: ...EMOVING THE BASE 2 SCREEN POSITION ADJUSTMENT 3 CONNECTING THE POWER CORD 5 SAFETY PRECAUTION 5 CLEANING YOUR MONITOR 5 POWER SAVING 6 DDC 6 CONNECTOR PIN ASSIGNMENT 7 STANDARD TIMING TABLE 8 INSTALLATION 9 USER CONTROLS 10 TROUBLESHOOTING 20 ...

Страница 11: ...e following items are present when you unpack the box and save the packing materials in case you will need to ship or transport the monitor in future LCD Monitor Quick Start Guide AC Power Cord DP Cable Optional HDMI Cable Optional ...

Страница 12: ... on a stable surface use a cloth to avoid scratching the screen 1 Attach the monitor stand arm to the base 2 Ensure that the base is screwed tight onto the monitor stand arm Note If installing with a wall mounting kit it is recommended to use VESA mounting kit 100mm x 100mm with M4 x 10 L mm screws to fix your monitor on the wall ...

Страница 13: ...lt swivel pivot of the monitor Tilt Please see the illustration below for an example of the tilt range Only at the highest point can 25 degrees of recline be offered for the angle of elevation Height Adjustment After pressing the top of the monitor then you can adjust the height of the monitor 5o o 1 2 120mm ...

Страница 14: ...g the display lift it to the top position and then push it back to the utmost degree Rotate until the monitor stops at 90 Swivel With the built in pedestal you can swivel the monitor for the most comfortable viewing angle o PP o o o o ...

Страница 15: ... object on the power cord to avoid damage to the cable Do not expose the monitor to rain excessive moisture or dust Do not cover the ventilation slots or openings of the monitor Always put the monitor in a place where there is adequate ventilation Avoid placing the monitor against a bright background or where sun light or other light sources may reflect on the face of the monitor Place the monitor...

Страница 16: ...ery time from Active OFF state back to ON state is around 3 seconds DDC To make your installation easier the monitor is able to Plug and Play with your system if your system also supports DDC protocol The DDC Display Data Channel is a communication protocol through which the monitor automatically informs the host system about its capabilities for example supported resolutions and corresponding tim...

Страница 17: ...ata2 12 TMDS Clock 4 TMDS Data1 13 CEC 5 TMDS Data1 Shield 14 Reserved N C on device 6 TMDS Data1 15 SCL 7 TMDS Data0 16 SDA 8 TMDS Data0 Shield 17 DDC CEC Ground 9 TMDS Data0 18 5V Power 19 Hot Plug Detect PIN Description PIN Description 1 Lane0 p 11 GND 2 GND 12 Lane3 n 3 Lane0 n 13 Config1 4 Lane1 p 14 Config2 5 GND 15 AUX_CH n 6 Lane1 n 16 GND 7 Lane2 p 17 AUX_CH p 8 GND 18 Hot Plug Detect 9 L...

Страница 18: ...rt only 16 UXGA 1920 x 1080 120 Hz 17 UXGA 1920 x 1080 240 Hz 18 UXGA 1920 x 1080 280 Hz Overclocking for DisplayPort only Note DisplayPort HDMI are purposely supporting the AMD FreeSync Premium technology and target AMD graphics solutions For other GPUs please contact the graphics card manufactures whether they can support or not Note Overclocking may result in flicker or other adverse effects th...

Страница 19: ...ke sure both the monitor and computer are powered OFF b Connect the DP cable to the computer 2 Insert the monitor power cable into the power port at the back of the monitor 3 Plug the power cords of your computer and your monitor into a nearby electrical outlet Note Adjustment of the volume control as well as the equalizer to other settings than the center position may increase the ear headphones ...

Страница 20: ...wer on Amber indicates standby power saving mode 2 Hotkey 1 2 buttons Press to activate user defined hotkey function 3 Input button Press to toggle input sources 4 Navi OK button Press to activate the OSD menu then use it as a directional key to highlight the desired function Press it again to enter a selection 1 1 2 3 4 ...

Страница 21: ...owing page Main Page The default function for buttons 1 and 2 are Modes and Brightness You can use the Hot Key Assignment function to set these buttons to your preferred functions Turn Modes on or off From any function page press to open the Modes control and select which user defined profile to use please see the OSD section for more information Note The following content is for general reference...

Страница 22: ...rol and select the brightness setting using the Navi OK button When you are done press the Navi OK button to exit Selecting the Input Open the Input control and select an available input source When you are done press the Navi OK button to go back one level ...

Страница 23: ...K button to adjust the sliding scales 4 Brightness Adjust the brightness from 0 to 100 5 Contrast adjust the contrast from 0 to 100 6 Blue Light filter out blue light by adjusting different Blue Light showing ratio 80 70 60 50 7 Black Boost This boosts the amplitude of the dark color levels of the display blacks will be less black The higher the level the higher the boost Note Adjusts the balance ...

Страница 24: ... pixel density of the original source It can make images sharper and clear Adjusting the Color 1 Press the MENU key to open the OSD 2 Using the Navi OK button select Color from the OSD Then navigate to the setting you wish to adjust Note 1 If HDR is Auto then Modes is set to HDR automatically 2 If HDR is Auto certain parameters ACM Gamma Contrast Blue Light Color Temperature Black Boost Grayscale ...

Страница 25: ...de Turn grayscale mode On or Off 9 6 axis Hue Adjust the red green blue yellow magenta and cyan hue 10 6 axis Saturate Adjust the red green blue yellow magenta and cyan saturation Adjusting the Audio 1 Press the MENU key to open the OSD 2 Using the Navi OK button select Audio from the OSD Then navigate to the setting you wish to adjust 3 Use the Navi OK button to adjust any sliding scales 4 Volume...

Страница 26: ... Select Off Normal or Extreme 5 FreeSync Premium Select On or Off FreeSync Premium is available for AMD supported graphics cards only 6 Refresh Rate Num Display the panel s current refresh rate on the screen Note 1 If FreeSync Premium is ON then the Over Drive selection is set to Normal automatically 2 If FreeSync Premium is OFF then the user can set Over Drive to either one of the three settings ...

Страница 27: ...When VRB is Extreme or Normal FreeSync Premium is automatically turned off VRB will affect the brightness of the following Logo Aim Point Message and Input Icon VRB feature is dependent on the monitor s maximum refresh rate For monitors supporting up to 280 Hz with Over Clock On the recommended refresh rate setting of VRB is 85 120 240 or 280 Hz with Over Clock On Note 1 If FreeSync Premium is ON ...

Страница 28: ...imeout Adjust the delay before turning the off the OSD menu 6 Transparency Select the transparency when using gaming mode The transparency can be 0 OFF 20 40 60 or 80 7 OSD Lock OSD Lock function is used to prevent OSD button from being pressed accidentally To remove the OSD Lock message press and hold the Navi OK button continuously for 3 seconds until the message disappears If the OSD Lock messa...

Страница 29: ...to select the setting 4 Input Select the source from an available input source 5 Auto Source Automatically searches for available input sources 6 DP Format You can select which DP format you are using The default is set at DP1 4 7 Hot Key Assignment Select the function of Hot Key 1 or Hot Key 2 8 Wide Mode You can select which screen aspect you are using The options are Full Aspect and 1 1 ...

Страница 30: ...or rapidly 12 Over Clock Turn this function On to support refresh rate at 280 Hz The default is Off Product information 1 From any function page press the key to open the OSD 2 Reset All Settings Reset all settings to the factory defaults Note DDC CI short for Display Data Channel Command Interface which allows monitor controls to be sent via software Note When Over Clock is On FreeSync Premium is...

Страница 31: ...heir default settings LED OFF Check the power switch Check if AC power cord is properly connected to the monitor LED displays amber color Check if video signal cable is properly connected at the back of monitor Check if the power of computer system is ON Abnormal Sound Only Audio Input model Optional No sound or sound level is too low Check the audio cable with the host PC is connected Check if th...

Страница 32: ...EN 22 XV252Q XV252Q Oct 17 2020 ...

Страница 33: ...not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation The following local Manufacturer Importer is responsible for this declaration Product LCD Monitor Model Number XV252Q SKU Number XV252Q xxxxxx x 0 9 a z or A Z Name of Responsible Party Acer America Corporation Address of Responsible Party 333 West San Ca...

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