Frequently asked questions - 81
Before performing a restore operation, please check the BIOS
settings.
1.If there is a
D2D Recovery
setting in
Main
, make sure it is
Enabled
.
2.Exit the BIOS utility and save changes. The system will reboot.
For more information,
see Restoring your computer on
.
Requesting service
International Travelers Warranty (ITW)
Your computer is backed by an International Travelers Warranty
(ITW) that gives you security and peace of mind when traveling.
An ITW passport came with your computer and contains all you
need to know about the ITW program. A list of available,
authorized service centers is in this handy booklet. Read this
passport thoroughly.
Always have your ITW passport on hand, especially when you
travel, to receive the benefits from our support centers. Attach
your proof-of-purchase to the ITW passport.
If the country you are traveling in does not have an Acer-
authorized ITW service site, you can still get in contact with our
offices worldwide. Please visit
www.acer.com
.
Before you call
Please have the following information available when you call
Acer for online service, and please be at your computer when you
call. With your support, we can reduce the amount of time a call
takes and help solve your problems efficiently. If there are error
messages or beeps reported by your computer, write them down
as they appear on the screen (or the number and sequence in the
case of beeps).
Note
To access the BIOS utility, press
F2
when you see the Acer logo during boot
up.
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