15
IV Common Problems and Solutions
The following part is some of the common problems in dealing with the product. Please
check it first before contacting the Customer Service Center.
1. Q: The player cannot be started and LCD doesn’t show anything, why?
A: Make sure that the battery is fully charged.
2. Q: why are the keys not functioning?
A:
1) Check if there is a “Hold” sign on LCD.
2) If there is a “Hold” sign, please push Hold button up and unlock the keys.
3. Q: The downloaded files whose capacities are smaller than the rest storage room of the
player cannot be downloaded to the player.
A: The memory chip is taking 16kb or 32 kb as a memory unit and even a 1Byte file will
take up a unit. Therefore some files whose capacities are smaller than the rest storage
room cannot be downloaded to the player.
4. Q: The player turns off suddenly, why?
A:
1) Please check the [power off] under [setting] in main menu.
2) Please check if there is enough battery power.
5. Q: LCD screen shuts suddenly, why?
A: Please check if a screen saver is set
6. Q: Video, audio files cannot be played and pictures cannot be seen, why?
A:
1) The file formats must meet the requirement of this player
2) Make sure the file formats are supported by this product
3) If the file format is not supported by this product, please use the format conversion
software to convert the format into readable one.
7. Q: There is no voice or little voice when playing music or video, why?
A: Please check the volume status, and adjust the volume button.
Содержание MP-150 1GB
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