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FAQ and troubleshooting

Appendix

FAQ and troubleshooting

This section lists frequently asked questions that may arise during the use of your
smartphone, and gives easy answers and solutions to these questions.

Aspect

Question

Answer

Audio

Why is there no sound
coming from the device?

If the headset is plugged into the device, the
speaker is automatically shut off. Disconnect
the headset.

Check that the device volume setting is not
muted.

Check that the volume control is not at its
lowest setting.

Multimedia files

Why can’t I view my
video files?

You may be trying to view a video that is not
supported. Refer to

"Multimedia" on

page 47

Why can’t I play my
music files?

You may be trying to play a file that is not
supported. Refer to

"Multimedia" on

page 47

System information
and performance

How do I check the OS
version of my device?

Tap

Settings

About phone

to check the OS

version (Build number) and other hardware
and software information.

Power

I can’t turn on the
device.

The battery power may be depleted. Recharge
the device. Refer to

"Charging the battery"

on page 9

for more information.

RAM / ROM

How do I check the RAM
and ROM memory
status?

To check the ROM status, tap

Settings

Storage.

To check RAM status, tap

Settings

Apps

RUNNING.

Internal storage

My device’s available
internal storage is full or
almost full.

Uninstall applications to increase available
storage. See

"Uninstalling an application"

on page 39.

Unlock pattern

I forgot my unlock
pattern.

After a certain number of wrong entries, you
will be presented with an option to reset your
pattern. Tap

Forgot pattern?

and enter your

google account username and password.

Note:

You must have an active Google

account on the smartphone.

Alternatively, you may restore your
smartphone to factory settings. See

"Restoring to factory settings" on page 39

Содержание Liquid Z110 Duo

Страница 1: ...User s Manual ...

Страница 2: ...nual This revision 08 2012 Acer Liquid Z110 Duo Smartphone Model number __________________________________ Serial number ___________________________________ Date of purchase ________________________________ Place of purchase ________________________________ ...

Страница 3: ... Turning on for the first time 11 Locking your smartphone 11 Using the touchscreen 12 The lock screen 14 The Home screen 15 Managing contacts Managing your contacts 19 Making Calls Before making a call 21 Making a call 21 The voice call screen 22 Voice call options 23 Messaging Creating a new message 25 Replying to a message 26 MMS messages 27 Going online Browsing the Internet 28 Setting up your ...

Страница 4: ...34 Connecting to a PC 37 FM radio 38 Multimedia playback 38 Restoring to factory settings 39 Accessories and Tips Using the headset 40 Using a Bluetooth headset 40 Inserting a microSD Card 40 Appendix FAQ and troubleshooting 41 Other sources of help 42 Warnings and precautions 42 Emergency calls 45 Disposal and recycling information 45 Taking care of your smartphone 45 Specifications 47 Safety 49 ...

Страница 5: ...epts the terms of this Agreement 7 Transfer your rights under this Agreement to any third parties 8 Export the Software in contravention of applicable export laws and regulations or i sell export re export transfer divert disclose technical data or dispose of any Software to any prohibited person entity or destination including without limitation Cuba Iran North Korea Sudan and Syria or ii use any...

Страница 6: ... INCIDENTAL DAMAGES THE ABOVE LIMITATION MAY NOT APPLY TO YOU TERMINATION Without prejudice to any other rights Acer may immediately terminate this Agreement without notice if you fail to comply with any terms and conditions of this Agreement In such event you must 1 Cease all use of the Software 2 Destroy or return to Acer the original and all copies of the Software and 3 Delete the Software from...

Страница 7: ...hat you immediately register it This will give you access to some useful benefits such as Faster service from our trained representatives Membership in the Acer community receive promotions and participate in customer surveys The latest news from Acer Hurry and register as other advantages await you How to register To register your Acer product please visit mobile acer com Click PRODUCT REGISTRATI...

Страница 8: ...iption 1 Phone speaker Emits audio from your smartphone suitable for holding to your ear 2 Touchscreen 3 5 inch 320 x 480 pixel capacitive touchscreen to display data phone content and enter information 3 Home button Return to the Home screen press and hold to view recently used applications tap an icon to open the associated program 4 Menu button Open the option menu press and hold to display the...

Страница 9: ...RY IS REPLACED BY AN INCORRECT TYPE DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS Charging the battery For initial use you need to charge your smartphone for eight hours After that you can recharge the battery as needed Connect the AC adapter cord to the micro USB connector on your smartphone Removing the battery Open the battery compartment as shown in Installing the battery on page 9 L...

Страница 10: ...ot provided This is next to the SIM card slot 1 Turn off the phone by pressing and holding the power button 2 Open the cover and remove the battery as described in Removing the battery on page 9 3 Insert the SIM or microSD Card as shown 4 Replace the battery and battery cover Note Ensure that the microSD Card is inserted all the way into the card slot SIM card lock Your smartphone may come with a ...

Страница 11: ...ss or do not want to use this feature then tap Skip Creating multiple Google accounts You can create and easily access multiple Google accounts Tap Settings Accounts sync Add account Entering your PIN When you install a SIM card for the first time you may need to enter a PIN using the onscreen number pad Important Depending on your settings you may be required to enter your PIN each time you switc...

Страница 12: ...p Touch the screen once to open items and select options Drag Hold your finger on the screen and drag across the screen to select text and images Tap and hold Tap and hold an item to see a list of actions available for that item On the pop up menu that appears tap the action you want to perform Scroll To scroll up or down the screen simply drag your finger up or down the screen in the direction th...

Страница 13: ... get the ll in hello scribble or make a loop on the l key When there are multiple suggestions for the word you want to enter Swype displays a Word Choice List To accept the default word in the Word Choice List just keep Swyping Otherwise scroll through the list by dragging your finger and tap the word you want Tap the Swype key to turn the ability to draw words on or off Press and hold the Swype k...

Страница 14: ...ntinue the sequence of letters tapped or are a close match allowing for errors The word list changes after every key press If the word you need is displayed you can tap on it to insert it into your text The lock screen When you start your smartphone or wake it from power saving it will display the lock screen This screen protects your smartphone from accidental access Function Description How to S...

Страница 15: ...pplications Tap an icon to open the application Tap to open the applications menu The extended Home screen The Home screen extends to either side of the screen giving you more room to add icons widgets or features To view the extended screen slide your finger to the left or right Adding or removing icons You can set icons for installed applications on the Home screen Tap and hold an icon in the Ap...

Страница 16: ...ation You can also add folders to your Home screen There are some pre defined folders available or you can add a New folder This will be placed on your Home screen and named Folder To change the name of the folder tap to open it Tap and hold the name bar at the top of the folder window to open a dialog box that will allow you to rename the folder Tap Wallpapers to change the current wallpaper You ...

Страница 17: ...lete it you may change the order of icons or reorganize the pages to suit your needs Drag an icon to the edge of the screen or one of the page numbers to change the page Notification area The Notification area is at the top of the screen This area contains a variety of icons to inform you of your phone s status The left side of the Notification area displays event icons that indicate a new event s...

Страница 18: ...ll Wi Fi signal strength Bluetooth enabled Vibrate mode enabled Cellular signal strength Airplane mode Wireless signals disconnected Disable airplane mode before trying to make a call SIM card not installed error Icon Description ...

Страница 19: ...ts from your SIM or SD card Tap to add a contact to search for a contact or press the Menu button to open the menu Adding a contact Tap New contact to add a new contact You may also scan a person s profile barcode to add the person to your contact list or group To create a contact you will be asked to enter the contact s Given and Family name Phone numbers Email addresses IM addresses Postal addre...

Страница 20: ...rt calls from the contact to voicemail To assign an image to your contact tap the silhouette and select whether to take a photo or select an image from your smartphone s picture gallery Tip You may also create a contact from an already dialed or received number see Saving a dialed number to contacts on page 22 ...

Страница 21: ... Warning International call rates can vary greatly depending on the country you are calling and your network provider We suggest you check all call rates with your network provider to avoid excessive phone bills If you are using your smartphone abroad roaming charges will apply Consult your network provider for roaming rates specific to the country you are visiting before you leave Smart search Sm...

Страница 22: ...e Contacts tab in the onscreen number pad or Contacts from the Home screen to view your contacts 2 Tap a contact A dialog will open asking if you want to View contact Call contact Text contact Edit contact Send contact or Delete contact Speed Dial You may add a contact to a Speed Dial number on the phone keypad Open the Phone tab then tap and hold any number from 2 through 9 1 is reserved for the ...

Страница 23: ...the speakerphone Accessing the keypad To access the keypad while in a call tap the dialpad icon Tap Back to return to the voice call screen Accessing your phonebook To access your phonebook while in a call tap Contacts Muting a call To mute a call tap Mute on the voice call screen to switch off the microphone Tap Mute again to switch the microphone back on Putting a call on hold To put a call on h...

Страница 24: ... can also view missed calls from the Notification area 1 Open the notification list by tapping the Notification area to display the details of the missed calls 2 Select the call from the list to enter the Call log You can save phone numbers to your Contacts from the Call log Please refer to Adding a contact on page 19 for further details ...

Страница 25: ...down list below the text field To select a suggested contact tap the contact s name You can also select from your contact Once you have entered the recipient enter your message in the text box labeled Type to compose Note SMS messages may be up to 160 characters long If your message is longer than 160 characters it will be sent as multiple linked messages Most phones will automatically join the li...

Страница 26: ...e list Enter your text in the text box labeled Type to compose Press the Menu button to see available options 1 2 3 4 5 6 3 Discard the message 4 Insert a pre defined message 5 Insert a smiley emoticon into your message text 6 See more options Insert contact All threads Item Description 1 Open the Dialer to call the recipient 2 Convert the SMS to an MMS allowing you to add a subject to the message...

Страница 27: ... a notification message is displayed 1 Open Messaging to view a summary of the message 2 Tap Download to download the message content Note Downloads can take a long time depending on your connection quality If you reply or open another application the download will be stopped Important You may be charged to download message content especially if you are roaming Please contact your provider if you ...

Страница 28: ...he browser then press and hold the back button You may open multiple pages When a page is open press the Menu button and tap Windows New window from the menu that opens You can zoom in or out of pages using the zoom bar that appears when you tap the screen Tap and hold an item on a page to open a contextual menu Voice Search Note Voice search is available only in some regions With voice actions yo...

Страница 29: ...one follow the on screen instructions Composing an email 1 Make sure your smartphone is connected to a data or Wi Fi connection 2 From the Home screen tap Gmail 3 Press the Menu button and then tap Compose 4 Enter the recipient s email address the subject and message 5 When you are finished composing your message tap Send Setting up Email Your smartphone enables you to access your email Most popul...

Страница 30: ...ave a Google Wallet in order to pay for these applications Uninstalling downloaded applications Once you ve downloaded and installed an application you may uninstall the application by tapping Settings from the Applications menu Select Applications Manage applications Tap the application you wish to uninstall and tap Uninstall Maps Navigation Places and Latitude Get easy to follow directions using...

Страница 31: ...e camera To activate the camera open the applications menu and tap Camera Camera icons and indicators 1 2 3 4 5 In the camera window the icons on the right allow you to control the camera Use the zoom slider at the left of the screen to adjust the zoom Item Description 1 Opens Gallery 2 Set the camera mode Normal Panorama Camcorder Auto scene detection 3 Shutter button 4 Set photo mode Normal Smil...

Страница 32: ...eded by using the zoom slider on the left hand side of the screen 4 Tap the shutter button to take the photo Shooting a video Turn on camcorder mode by tapping the mode icon and then Camcorder 1 Ensure you have adjusted the parameters described above 2 Frame your subject and steady your smartphone and zoom in or out as needed 3 Tap the shutter button to begin recording 4 Tap the shutter button aga...

Страница 33: ...atically saved Once you have taken a photo or video you can view it in Gallery by tapping the thumbnail icon in the upper right corner Alternatively open the applications tab and tap Gallery From Gallery you can share the file directly using various services Note Share options vary depending on the file type ...

Страница 34: ...his section will show you how to adjust detailed settings for your phone data Wi Fi and Bluetooth connections Activating or deactivating connections Open the Applications menu and tap Settings Wireless networks to manage your connection settings Each connection will have a green check when turned on Item Description Airplane mode Disable all wireless connections so you can safely use this device o...

Страница 35: ...t connection with a computer you can connect your phone to a PC using the supplied USB cable 1 Plug the USB sync cable into the micro USB connector on your smartphone 2 Plug the USB client connector into an available USB port on your computer 3 Tap Settings Wireless network Tethering portable hotspot and then tap USB tethering Wi Fi hotspot You can turn your smartphone into a portable Wi Fi hotspo...

Страница 36: ... you move around Note Contact your service provider should you have any problems obtaining voice mail and the text message service center numbers Sound You can adjust your phone settings by tapping Settings Audio profiles Here you may select a profile to suit your needs or tap the Menu button to Add your own profile Display You can adjust your phone display settings by tapping Settings Display Pho...

Страница 37: ...ill not be able to access the files in the microSD card or applications such as Gallery or Music Synchronization You can sync your calendar email and contacts on your phone and never worry about losing them again Sync in real time or adjust it as you please Tap Menu Settings Accounts sync to access the synchronization settings To have your smartphone auto sync make sure Background data and Auto sy...

Страница 38: ...me Tip If you travel frequently or live in an area that uses daylight saving time activate Automatic from this menu This will enable your smartphone to set the date and time based on information it receives from the network Setting alarms There are two predefined alarms on your phone by default Tap Clock in the Applications menu and tap the alarm icon to edit alarm settings You may Turn the alarm ...

Страница 39: ...all Here you can allow programs from Unknown sources to be installed and Manage applications Warning You should only remove programs if you are familiar with the Android operating system Restoring to factory settings You may perform a clean boot to restore your smartphone to the factory settings Note Before performing a reset ensure that your smartphone is not locked Press any key or tap the scree...

Страница 40: ...mpatible with all Bluetooth headsets This allows you to use the unit handsfree when making calls without the inconvenience of wires Creating a new access point When you need to add another GPRS 3G EDGE connection on your phone obtain the access point name and settings including username and password if required from your wireless service provider 1 Open the Applications menu and tap Settings Wirel...

Страница 41: ... I check the OS version of my device Tap Settings About phone to check the OS version Build number and other hardware and software information Power I can t turn on the device The battery power may be depleted Recharge the device Refer to Charging the battery on page 9 for more information RAM ROM How do I check the RAM and ROM memory status To check the ROM status tap Settings Storage To check RA...

Страница 42: ...short circuit or damage and even a risk of explosion from the battery pack CAUTION when listening to music To protect your hearing follow these instructions Increase the volume gradually until you can hear clearly and comfortably Do not increase the volume level after your ears have adjusted Do not listen to music at high volumes for extended periods Do not increase the volume to block out noisy s...

Страница 43: ...r pen causes direct connection of the positive and negative terminals of the battery These look like metal strips on the battery This might happen for example when you carry a spare battery in your pocket or purse Short circuiting the terminals may damage the battery or the connecting object Leaving the battery in hot or cold places such as in a closed car in summer or winter conditions will reduc...

Страница 44: ...ore than 15 3 cm 6 from the pacemaker Not carry the device near your pacemaker when the device is switched on If you suspect interference switch off your device and move it Hearing aids Some digital wireless devices may interfere with some hearing aids If interference occurs consult your service provider Vehicles RF signals may affect improperly installed or inadequately shielded electronic system...

Страница 45: ...sh when discarding To minimize pollution and ensure utmost protection of the global environment please recycle For more information on the Waste from Electrical and Electronics Equipment WEEE regulations visit www acer group com public Sustainability sustainability01 htm Mercury advisory For projectors or electronic products containing an LCD CRT monitor or display Lamp s inside this product conta...

Страница 46: ...46 Taking care of your smartphone 7 DO NOT press down on the screen with force otherwise you may crack the screen ...

Страница 47: ...rted USB connector Micro USB connector USB client DC power in 5 V 1 A Connectivity Bluetooth 3 0 with EDR IEEE Wi Fi 802 11b g n GSM 850 900 1800 1900 MHz UMTS 900 2100 MHz HSUPA HSDPA GPRS EDGE GPS aGPS Camera 3 megapixel Expansion microSD memory card slot up to 32 GB Type Formats Audio playback MP3 AMR WMA Ringtone MP3 MIDI iMelody WAVE WMA Video recording 3GP MPEG 4 H 263 H 264 Video playback 3...

Страница 48: ...gth of battery operation will depend on power consumption which is based on system resource use For example constantly using the backlight or using power demanding applications will shorten battery life between charges Dimensions Height 110 mm Width 61 5 mm Thickness 12 25 mm Weight 110 g with battery ...

Страница 49: ...ce overcharging may shorten its lifetime If left unused a fully charged battery will lose its charge over time If the battery is completely discharged it may take a few minutes before the charging indicator appears on the display or before any calls can be made Use the battery only for its intended purpose Never use any charger or battery that is damaged Do not short circuit the battery Accidental...

Страница 50: ...s compliant with EEE regulations RoHS compliance This product is in compliance with Directive 2002 95 EC of the European Parliament and of the Council of 27 January 2003 on the restriction of the use of certain hazardous substances in electrical and electronic equipment RoHS and its amendments Prevention of hearing loss A pleine puissance l écoute prolongée du baladeur peut endommager l oreille de...

Страница 51: ...sion on Non Ionizing Radiation Protection ICNIRP and was included in the European Standard EN 50360 for mobile radio devices The SAR regulation for mobile telephones is in line with European Standard EN 62209 1 The maximum SAR value is calculated at the highest output level in all frequency bands of the mobile telephone For body worn operation this phone EU model has been tested and meets the ICNI...

Страница 52: ... output as is required to reach the network In general the following applies The closer you are to a base station the lower the transmission output of your mobile telephone The tested SAR of this device is as follows NCC warning 警語經型式認證合格之低功率射頻電機非經許可公司商號或使用者均不得擅自變更頻率加大功率或變更原設計之特性及功能低功率射頻電機之使用不得影響飛航安全及干擾合法通信經發現有干擾現象時應立即停用並改善至無干擾時方得繼續使用前項合法通信指依電信法規定作業之無線電通信低功率射頻電機須忍受合法通信或工業科學及醫療用電波輻射性...

Страница 53: ...ri Eksplosionsfare ved fejlagtig håndtering Udskiftning må kun ske med batteri af samme fabrikat og type Levér det brugte batteri tilbage til leverandøren VARNING Explosionsfara vid felaktigt batteribyte Använd samma bat terityp eller en ekvivalent typ som rekommenderas av apparattill verkaren Kassera använt batteri enligt fabrikantens instruktion VAROITUS Paristo voi räjähtää jos se on virheellis...

Страница 54: ...ty ADVARSEL Eksplosjonsfare ved feilaktig skifte av batteri Benytt samme batteritype eller en tilsvarende type anbefalt av apparatfabri kanten Brukte batterier kasseres i henhold til fabrikantens instruksjoner ...

Страница 55: ...the Restriction of Use of certain Hazardous Substances in Electrical and Electronic Equipment The maximum concentration values of the restricted substances by weight in homogenous material are We hereby declare that the above named product is in conformance to all the essential requirements of the R TTE Directive 99 5 EC issued by the Commission of the European Community The conformity assessment ...

Страница 56: ...56 Authorized person Name Harriot SL Lee For the addresses telephone numbers of Acer service centers please refer to the warranty card ...

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