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Troubleshooting

6-1

This chapter instructs you on how to deal with

common system problems. Read it before calling a

technician if a problem occurs. Solutions to more

serious problems require opening up the

computer. Do not attempt to open the computer

by yourself. Contact your dealer or an authorized

service center for assistance.

Содержание Extensa 390

Страница 1: ...Extensa 390 Series Notebook Computers User s Guide 49 43A01 001 Printed in Taiwan ...

Страница 2: ...orm or by any means electronic mechanical photocopy recording or otherwise without the prior written permission of Acer Incorporated Extensa Notebook Computer Model_______Serial No ____________Purchase Date________ This is a product of Acer Incorporated developed to TI specifications Texas Instruments TI and the TI logo are registered trademarks of Texas Instruments Inc Acer and the Acer logo are ...

Страница 3: ...ur in a particular installation If this device does cause harmful interference to radio or television reception which can be determined by turning the device off and on the user is encouraged to try to correct the interference by one or more of the following measures n Reorient or relocate the receiving antenna n Increase the separation between the device and receiver n Connect the device into an ...

Страница 4: ...ssion to operate this computer Use Conditions This part complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Notice Canadian Users This Class B digital apparatus meets all requirements of the Canadi...

Страница 5: ...d the back or bottom are provided for ventilation to ensure reliable operation of the product and to protect it from overheating these openings must not be blocked or covered The openings should never be blocked by placing the product on a bed sofa rug or other similar surface This product should never be placed near or over a radiator or heat register or in a built in installation unless proper v...

Страница 6: ...us voltage points or other risks Refer all servicing to qualified service personnel 12 Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions a When the power cord or plug is damaged or frayed b If liquid has been spilled into the product c If the product has been exposed to rain or water d If the product does not operate normally...

Страница 7: ... SPT 2 rated 7A 125V minimum VDE approved or its equivalent Maximum length is 15 feet 4 6 meters Laser Compliance Statement The CD ROM drive in this computer is a laser product The CD ROM drive s classification label shown below is located on the drive CLASS 1 LASER PRODUCT CAUTION INVISIBLE LASER RADIATION WHEN OPEN AVOID EXPOSURE TO BEAM APPAREIL A LASER DE CLASSE 1 PRODUIT LASER ATTENTION RADIA...

Страница 8: ...ler en tilsvarende type anbefalt av apparatfabrikanten Brukte batterier kasseres i henhold til fabrikantens instruksjoner VARNING Explosionsfara vid felaktigt batteribyte Anvãnd samma batterityp eller en ekvivalent typ som rekommenderas av apparattillverkaren Kassera anvãnt batteri enligt fabrikantens instruktion VAROITUS Päristo voi räjähtää jos se on virheellisesti asennettu Vaihda paristo ainoa...

Страница 9: ...l serve you well if you take care of it q Do not expose the notebook to direct sunlight Do not place near sources of heat such as a radiator q Do not expose to temperatures below 0ºC 32ºF or q above 50ºC 122ºF q Do not subject the notebook to magnetic fields ...

Страница 10: ...in or moisture q Do not spill water or any liquid on the notebook q Do not subject the computer to heavy shock and vibration q Do not expose the notebook to dust and dirt q Never place objects on top of the notebook to avoid damaging the notebook ...

Страница 11: ...e cord itself but pull on the plug q The total ampere ratings of the equipment plugged in should not exceed the ampere rating of the cord if you are using an extension cord Also the total current rating of all equipment plugged into a single wall outlet should not exceed the fuse rating Here are some ways of taking care of your battery pack q Use only batteries of the same kind as replacements Tur...

Страница 12: ...ack 2 Disconnect the AC adapter 3 Use a soft cloth moistened with water Do not use liquid or aerosol cleaners Contact your dealer or see your service technician if any of the following occurs q Notebook has been dropped or the body has been damaged q Liquid has been spilled into the product q The notebook does not operate normally ...

Страница 13: ...orts 1 19 1 7 2 Rear Ports 1 23 1 8 Audio 1 25 1 9 Securing your Computer 1 26 1 9 1 Security Notch 1 26 1 9 2 Passwords 1 26 Chapter 2 Operating on Battery Power 2 1 Battery Pack 2 2 2 1 1 Battery Pack Characteristics 2 2 2 1 2 Installing and Removing the Battery Pack 2 3 2 1 3 Charging the Battery 2 4 2 1 4 Checking the Battery Level 2 6 2 1 5 Optimizing Battery Life 2 6 2 1 6 Battery low Warnin...

Страница 14: ...1 Memory Upgrade 3 14 3 11 2 Hard Disk Upgrade 3 16 Chapter 4 Moving with your Computer 4 1 Disconnecting from the Desktop 4 2 4 2 Moving Around 4 3 4 2 1 Preparing the Computer 4 3 4 2 2 What To Bring to Short Meetings 4 3 4 2 3 What To Bring to Long Meetings 4 3 4 3 Taking the Computer Home 4 4 4 3 1 Preparing the Computer 4 4 4 3 2 What To Bring with You 4 4 4 3 3 Special Considerations 4 4 4 3...

Страница 15: ...ing the Sleep Manager 5 3 5 1 2 Sleep Manager Functions 5 6 5 2 SafeOff 5 10 5 3 Setup Utility 5 11 5 3 1 Basic System Settings 5 13 5 3 2 Startup Configuration 5 15 5 3 3 Onboard Devices Configuration 5 18 5 3 4 System Security 5 21 5 3 5 Power Management Settings 5 23 5 3 6 Load Default Settings 5 27 Chapter 6 Troubleshooting 6 1 Q A 6 2 6 2 Error Messages 6 6 Appendix A Specifications Appendix ...

Страница 16: ...xvi ...

Страница 17: ...e questions you have about the day to day operation of your Extensa notebook computer Use the Just for Starters instructions that came with your computer to get your computer running for the first time You should also take advantage of the online help files that are available with almost all of the programs shipped with your computer We hope you enjoy your Extensa computer With proper care your co...

Страница 18: ...this once with a new battery 2 Connect one end of the AC adapter to the DC in port on the notebook s rear panel and the other end to a properly grounded power outlet 3 Slide the display cover latch to the left to open the display Then press the power switch to turn on the power The POST Power On Self Test routine executes and Windows begins loading Note To turn off power press the power switch for...

Страница 19: ...Preface xix 1 2 3 ...

Страница 20: ...e steps to access the online documentation 1 Press the Windows logo button or Click on the Start button 2 Select Programs 3 Click on Extensa Online The online help is easy to navigate with hypertext and hypergraphics Clear illustrations help describe notebook operation as well Getting Online If you are connected to the Internet and have World Wide Web access visit our home page http www acer com a...

Страница 21: ...performance versatility power management features and multimedia capabilities with unique style and ergonomic design Work with unmatched productivity and reliability with your new power computing partner This chapter gives an in depth tour of the computer s many features ...

Страница 22: ... q Large LCD display and PCI local bus video with graphics acceleration q Internal CD ROM drive and external 3 5 inch floppy drive or internal 3 5 inch floppy drive q High capacity Enhanced IDE hard disk q Lithium Ion or Nickel Metal Hydride battery pack q Power management system with standby and hibernation power saving modes Multimedia q 16 bit high fidelity stereo audio with 3 D sound q Built i...

Страница 23: ...l sized keyboard q Wide and curved palm rest q Ergonomically centered touchpad pointing device Expansion q CardBus PC card formerly PCMCIA slots two type II I or one type III with ZV Zoomed Video port support q Port replicator option for one step connect disconnect from peripherals q User upgradeable memory and hard disk 1 This feature is available only in the U S Canada Japan and Taiwan For other...

Страница 24: ...s are great for giving presentations If you prefer you can also connect an external monitor when giving presentations This computer supports simultaneous LCD and CRT display Simultaneous display allows you to control the presentation from your computer and at the same time face your audience You can even connect an LCD projection panel for large audience presentations Power Management The power ma...

Страница 25: ...ode to conserve power when you close the display cover and turns it back on when you open the display cover Note If an external monitor is connected the computer turns off the display but does not enter standby mode when you close the display cover To close the display cover fold it down gently until the display cover latch clicks into place Warning To avoid damaging the display do not slam it whe...

Страница 26: ...ators The computer has six easy to read indicator lights LEDs near the display cover Two of these LEDs Power and Standby are visible even when you close the display cover so you can see the status of the computer while the cover is closed 1 2 3 4 5 6 ...

Страница 27: ...ter is on 2 Standby Lights when the computer enters Standby mode 3 Media Activity Lights when the floppy drive hard disk or CD ROM drive is active 4 Battery Charge Lights when the battery is being charged 5 Caps Lock Lights when Caps Lock is activated 6 Num Lock Lights when Num Lock is activated ...

Страница 28: ...Key Description Caps Lock When Caps Lock is on all alphabetic characters typed are in uppercase Fn NumLk When Num Lock is on the embedded keypad is in numeric mode The keys function as a calculator complete with arithmetic operators and Use this mode when you need to do a lot of numeric data entry A better solution would be to connect an external keypad Fn ScrLk When Scroll Lock is on the screen m...

Страница 29: ...keys Desired Access Num Lock On Num Lock Off Number keys on embedded keypad Type numbers in a normal manner Cursor control keys on embedded keypad Hold Shift while using cursor control keys Hold Fn while using cursor control keys Main keyboard keys Hold Fn while typing letters on embedded keypad Type the letters in a normal manner Note If an external keyboard or keypad is connected to the computer...

Страница 30: ...Start button Combinations with this key performs special functions Below are a few examples q Windows Tab Activate next Taskbar button q Windows E Explore My Computer q Windows F Find Document q Windows M Minimize All q Shift Windows M Undo Minimize All q Windows R Display Run dialog box Application key Opens the application s context menu same as right click ...

Страница 31: ...OS setup utility Hot Key Icon Function Description Fn Esc Esc Hotkey Escape Exits the hotkey control Fn F1 Hotkey Help Displays the hotkey list and help Fn F2 Brightness Control Contrast Control Toggles between brightness control and contrast control Press the scale hotkeys Fn Fn to increase and decrease the brightness or contrast level Computers with TFT displays do not show the contrast control ...

Страница 32: ... Fn to increase and decrease the output level Fn F6 Setup Gains access to BIOS setup utility s power management settings and system information reference screens See section 5 3 5 Fn F7 Sleep Enters hibernation mode if the hibernation function Sleep Manager is installed valid and enabled otherwise the computer enters standby mode See section 2 2 1 to know more about standby and hibernation modes F...

Страница 33: ...vating and Using Hot Keys When activating hot keys press and hold the first key Fn before pressing the other keys in the hot key combination Some hot keys pop up an onscreen icon as shown in the previous table For hot keys with pop up icons press the scale hot keys Fn and Fn to increase and decrease the setting of the icon Exiting Pop up Icons and Screens Press hot key escape Fn Esc to exit a pop ...

Страница 34: ...Getting Familiar with your Computer 1 14 1 4 2 Keyboard Ergonomics Located below the keyboard the wide and curved palm rest gives you a place to rest your hands while you type ...

Страница 35: ...chpad The central location on the palm rest provides ample comfort and support Note When using an external mouse you can press Fn T to disable the internal touchpad If you want to use an external PS 2 mouse first enable the touchpad connect the external PS 2 mouse then disable the touchpad if necessary Touchpad Basics The following items teach you how to use the touchpad q Move your finger across ...

Страница 36: ...e at the same speed as double clicking the mouse button Selection Click once Tap once Drag Click and hold to drag the cursor Tap twice at the same speed as double clicking the mouse button and hold finger to the touchpad on the second tap to drag the cursor Access Context Menu Click once Note Keep your fingers dry and clean when using the touchpad Also keep the touchpad dry and clean The touchpad ...

Страница 37: ... drive 1 6 1 Hard Disk The hard disk module can be upgraded when you need more storage space See section 3 11 2 1 6 2 Internal Drive The computer comes with a floppy drive or CD ROM drive The CD ROM drive gives you portable multimedia access An external floppy drive is included for models with built in CD ROM drives Ejecting the CD ROM Tray To eject the CD ROM drive tray when the computer is turne...

Страница 38: ...ppy Drive Connect the larger end of the floppy drive cable to the parallel port and the other end to the connector on the external floppy drive Note The external floppy drive is hot pluggable You do not need to turn off the computer to connect and use the floppy drive ...

Страница 39: ...er as you would with a desktop PC The ports are found on the rear panel PC card slots and audio ports are found on the left panel of the computer Note See Chapter 3 on how to connect external devices to the computer 1 7 1 Left Ports Icon Port Connects to 1 Modem Jack Phone line 2 PC Card Slots PC Cards 1 2 3 4 5 ...

Страница 40: ...n optional built in fax data modem 1 Warning This modem port is not compatible with digital phone lines Plugging this modem into a digital phone line will damage the modem To use the fax data modem port connect a phone cable from the modem port to a telephone jack Start your communications software program See your communications manual for instructions 1 This feature is available only in the U S ...

Страница 41: ... computers giving you expansion possibilities long afforded by desktop PCs Popular type II cards include flash memory SRAM fax data modem LAN and SCSI cards Common type III cards are 1 8 inch ATA drives and cellular modems CardBus improve on the 16 bit PC card technology by expanding the bandwidth to 32 bits ZV Zoomed Video port support allows your computer to support hardware MPEG in the form of ...

Страница 42: ...nsert card into the lower slot Important If the computer detects a PC I O card e g modem card ZV card installed in the PC card slots the computer will not enter standby hibernation mode but sleeps to maintain your communication connection Ejecting a Card Exit the application using the card then follow these steps If the PC Card eject button where the card is inserted is tucked into its recessed ar...

Страница 43: ... Computer 1 23 Then press the slot eject button to eject the card 1 7 2 Rear Ports Icon Port Connects to 1 DC in Port AC adapter and power outlet 2 PS 2 Port PS 2 compatible device e g PS 2 keyboard keypad mouse 1 2 3 4 5 6 7 8 ...

Страница 44: ...drive parallel device e g parallel printer 6 Port Replicator Port Port replicator 7 External CRT Port Monitor up to 1024x768 256 colors 8 USB Port USB device Fast Infrared Port The computer s fast infrared FIR port allows you to do wireless data transfer with other IR aware computers and peripherals such as infrared printers The infrared port can transfer data at speeds of up to four megabits per ...

Страница 45: ...sition two IR aware devices such that their IR ports are no more than one meter apart and offset no more than 15 degrees When the two computers are in position simply begin the data transfer as you normally world See your file transfer software for details ...

Страница 46: ...that include 3D sound for true audio immersion Dual speakers found on both sides of the display hinge direct sound towards you which allows for excellent sound output Besides the built in speakers there are audio ports on the left panel of the computer See section 3 6 for more information on connecting external audio devices Left Speaker Right Speaker ...

Страница 47: ...nel of the computer lets you connect a Kensington compatible key based computer security lock Wrap a computer security lock cable around an immovable object such as a table or locked drawer handle Insert the lock into the notch and turn the key to secure the lock 1 9 2 Passwords A two level password scheme protects your computer from unauthorized access When set no one can access the computer with...

Страница 48: ...inst unauthorized use Once set you have to type it whenever you boot the computer Important Do not forget your password If you forget your password you need to contact your dealer Setting a Password Follow these steps 1 During POST while the startup logo is being displayed press F2 to enter the Setup Utility 2 Press the or key to select System Security then press Enter 3 Highlight a password param...

Страница 49: ...irst entry 6 Retype the password then press Enter After setting the password the computer automatically sets the chosen password parameter to Enabled 7 Press Esc to exit the System Security screen and return to the main menu 8 Press Esc to exit the BIOS Utility A dialog box appears asking if you want to save the CMOS data Do you want to save CMOS data Yes No 9 Select Yes to save the changes and re...

Страница 50: ...y and press Enter 3 Highlight the desired password parameter to change or remove 4 Press or to display the password prompt and key in a new password or Press or and select None to remove the existing password 5 Press Esc to exit the System Security screen and return to the main menu 6 Press Esc to exit the Setup Utility A dialog box appears asking if you want to save the CMOS data Do you want to s...

Страница 51: ...Power 2 1 The computer operates on AC or battery power This chapter contains the information you need to know to operate the computer on battery power It also includes information on how your computer manages and saves power ...

Страница 52: ...ickel Cadmium NiCd NiMH and especially Li Ion batteries consistently provide the longest battery life best suited for road warriors q Battery low Warning When the battery charge level becomes low the computer gives off warning beeps and the status indicator flashes at regular intervals This tells the user that the battery power is critically low You can correct this situation by recharging the bat...

Страница 53: ...t that you remove the battery pack Battery power from a fully charged battery pack depletes in roughly ten hours with the computer in standby mode When power is off battery power depletes in one month Warning Do not expose battery packs to temperatures below 0ºC 32ºF or above 60ºC 140ºF This may adversely affect the battery pack 2 1 2 Installing and Removing the Battery Pack Before removing the ba...

Страница 54: ...the battery compartment connector side up To remove the battery pack remove the battery compartment cover then pull out the battery pack using the pull loop at the end 2 1 3 Charging the Battery To charge the battery place the battery pack inside the battery compartment and plug the AC adapter into the computer and an electrical outlet ...

Страница 55: ...o charges the battery pack if installed This mode will take longer to fully charge a battery than rapid mode In charge in use mode a fully depleted battery gets fully charged in approximately six to eight hours q Trickle mode When the battery is fully charged the adapter changes to trickle mode to maintain the battery charge level This prevents the battery from draining while the computer is in us...

Страница 56: ...creen Battery Gauge To access the onscreen battery gauge press Fn F4 The battery level icon displays onscreen The onscreen battery gauge indicates the present battery level 2 1 5 Optimizing Battery Life This section helps you get the most out of battery operation Optimizing battery life prolongs the charge recharge cycle and improves recharge efficiency Follow these suggestions to optimize and max...

Страница 57: ...connected to these ports You can do this through the Setup Utility See section 5 3 3 q Eject the PC card from the card slot when not in use since the PC card draws extra power q Store the battery pack in a cool dry place The recommended storage temperature for battery packs ranges from 10 to 30 degrees C The higher the storage temperature the faster the battery pack self discharges q The batteries...

Страница 58: ...inute if you enabled the Battery low Warning Beep parameter in Setup q The status indicator flashes at regular intervals until battery power is depleted When you receive a battery low warning you have around three minutes to save your work If you do not connect the AC adapter within this period the computer enters hibernation mode if the Sleep Upon Battery low parameter in Setup is enabled and the...

Страница 59: ...ing Connect the AC adapter to the computer as soon as possible Data is lost when computer power is cut off during standby mode The following table shows the recommended course of action to take when you encounter a battery low condition ...

Страница 60: ... charged battery pack available 1 Save all necessary files 2 Exit the application 3 Power off the computer 4 Replace the battery pack 5 Power on the computer and resume work or 1 Save all necessary files 2 Enter hibernation mode 3 Install the extra battery pack 4 Resume from hibernation mode AC adapter or power outlet not available 1 Save all necessary files 2 Exit the application 3 Power off the ...

Страница 61: ...t or HPM HPM allows the computer to provide maximum power conservation and maximum performance at the same time Power management methods used by most computers are timer based You set inactivity time out values for the display hard disk and other devices The computer then sleeps when these time outs elapse The problem with this is that no two users are alike Each of us has his or her own habits wh...

Страница 62: ...e Automatic Dim Feature The computer has a unique automatic dim power saving feature When the computer is using AC power and you disconnect the AC adapter from the computer it automatically dims the LCD backlight to save power If you reconnect AC power to the computer it automatically adjusts the LCD backlight to a brighter level Hard Disk Standby Mode The hard disk enters standby mode when there ...

Страница 63: ...hibernation mode q The hibernation file created by Sleep Manager must be present and valid See section 5 1 q Heuristic Power Management Mode must be set to ENABLED q System Sleep State must be set to HIBERNATION In this situation there are four ways to enter hibernation mode q Pressing the sleep hot key Fn F7 q If the waiting time determined by the computer s HPM unit elapses without any system ac...

Страница 64: ...ation mode if the resume timer is set and matched Warning Do not change any devices such as add memory or swap hard disks when the computer is in hibernation mode Important If the computer detects a PC I O card installed in the PC card slots the computer sleeps to maintain your communications connection It will not enter standby nor hibernation mode Standby Mode The computer consumes very low powe...

Страница 65: ...mode q Closing the display cover q If the computer is about to enter hibernation mode with System Sleep State set to HIBERNATION but q the hibernation file is invalid or not present q there is a I O PC card present in the PC Card slot s q Invoked by the operating system power saving modes Note If the computer beeps but does not enter standby mode after pressing the sleep hot key it means the opera...

Страница 66: ...ny key q Move the active pointing device internal or external PS 2 or serial q Resume Timer is set and matched q Open the display cover q If an incoming PC card modem event occurs and the Modem Ring Resume On Indicator is enabled the computer returns to normal mode Important If the computer detects a PC I O card installed in the PC card slots the computer sleeps to maintain your communications con...

Страница 67: ...em availability without degrading performance For more information about APM under Windows 95 refer to your Windows 95 user s manual Notes If you enable heuristic power management in Setup without APM installed and enabled the system time and date do not display the correct settings after the computer returns to normal operation from standby or hibernation mode To update the time and date reboot t...

Страница 68: ...onnect peripherals and hardware options that help you use your computer with ease When connecting peripherals read the manual included with the peripheral for operating instructions This chapter also includes sections on how to upgrade key components Key component upgradeability helps keep your computer in step with the latest technology ...

Страница 69: ... graphical effects on a larger display connect an external monitor to the CRT port Read the monitor manual for additional instructions Note If an external monitor is not connected closing the display cover puts the computer into standby mode ...

Страница 70: ... has a keyboard with full sized keys and an embedded keypad If you feel more comfortable using a desktop keyboard you can install a PS 2 compatible external keyboard To connect an external keyboard plug the external keyboard into the PS 2 connector ...

Страница 71: ...Options 3 4 3 3 External Keypad You can also use a 17 key numeric keypad for number sensitive data entry applications To connect the keypad plug in the keypad connector to the PS 2 port ...

Страница 72: ...Note When using an external mouse you may choose to disable the internal touchpad by pressing Fn T The built in touchpad works alternately with an external PS 2 mouse which is hot pluggable To use a PS 2 compatible mouse simply plug it into the PS 2 port External PS 2 Mouse Note Enable the touchpad before connecting the PS 2 mouse ...

Страница 73: ...Options 3 6 If you use a serial mouse plug it into the serial port To enable the serial mouse use the Add New Hardware tool in the Windows 95 Control Panel External Serial Mouse ...

Страница 74: ...nter plug the printer cable into a serial port For a parallel printer plug the printer cable into the parallel port See your printer manual for operating instructions Note If the printer does not function enter Setup and verify that the parallel port is enabled Refer to section 5 3 3 for assistance ...

Страница 75: ...ces are easy to connect with the audio ports accessible from the left side of the computer You can plug in amplified speakers or headphones a line in device and external microphone to the line out line in and microphone in ports respectively ...

Страница 76: ... 3 7 Port Replicator For one step connection and disconnection from your peripherals use the optional full featured port replicator This port replicator includes all the ports on your computer and adds a few more ...

Страница 77: ...10 3 8 PC Cards The computer has two CardBus PC card slots that accommodate two type I II or one type III PC card s Please consult your dealer for PC card options available that you can purchase for your computer ...

Страница 78: ...ersal Serial Bus port that allows you to connect peripherals without occupying too many resources Common USB devices include the mouse and keyboard Most USB devices also include a built in USB port connector which allows you to daisy chain other USB devices ...

Страница 79: ... AC Adapter The compact AC adapter charges your battery pack and supplies power to your computer You can order a spare AC adapter so you do not need to carry it from the office to your home or destination 3 10 2 Cables Floppy Drive Cable The floppy drive cable connects your floppy drive to the computer This cable is supplied along with the floppy drive Simply plug in the 25 pin larger end of the f...

Страница 80: ...onnected to the connector marked mouse Connect the single connector end of the Y bridge cable to the computer s PS 2 port and the double connector ends to the two PS 2 devices File Transfer Cable Besides using the infrared port you can also transfer files between computers using a file transfer cable Connect the file transfer cable between the parallel ports of the two computers and use your file ...

Страница 81: ...m a key component upgrade 3 11 1 Memory Upgrade Memory is upgradeable from 16 to 128 MB employing 8 16 32 64 MB 64 bit soDIMMs Small Outline Dual Inline Memory Modules Installing Memory Follow these steps to install memory 1 Turn off the computer and remove the battery pack Then turn the computer over to access its base 2 Remove three screws from the memory door then lift up and remove the memory ...

Страница 82: ...Options 3 15 4 Replace the memory door and secure it with the screws ê ê ê ê The computer automatically detects and reconfigures the total memory size ...

Страница 83: ...IDE hard disk Installing a Replacement Hard Disk Follow these steps to install a hard disk 1 Turn off the computer and remove the battery pack Then turn the computer over to access its base 2 Slide out the hard disk bay cover 3 Pull out the hard disk using the pull loop attached to the end of the hard disk 4 Insert a new hard disk into the hard disk bay and replace the cover ...

Страница 84: ... just moving within short distances for example from your office desk to a meeting room q Taking the Computer Home when you are moving from your office to your home or vice versa q Traveling with the Computer when you are moving within a larger distance for instance from your office building to a client s office building or traveling locally q Traveling Internationally with the Computer when you a...

Страница 85: ...computer 4 Disconnect the cord from the AC adapter 5 Disconnect the keyboard pointing device printer external monitor and other external devices If your external devices are connected to the optional port replicator disconnect the notebook from the port replicator You do not need to disconnect the external devices from the port replicator 6 Disconnect the Kensington lock if you are using one to se...

Страница 86: ...mputer for 2 3 hours under most circumstances If your meeting is shorter than that you probably do not need to bring anything with you other than the computer 4 2 3 What To Bring to Long Meetings If your meeting will last longer than 3 hours or if your battery is not fully charged you may want to bring the AC adapter with you to plug in your computer in the meeting room If the meeting room does no...

Страница 87: ...mputer in a protective case that can prevent the computer from sliding around and cushion it if it should fall Caution Avoid packing items next to the top cover of the computer Pressure against the top cover can damage the screen 4 3 2 What To Bring with You Unless you already have some items at home bring the following items with you q AC adapter and power cord q The printed user s manual 4 3 3 S...

Страница 88: ...ondensation before turning on the computer If the temperature change is greater than 18 F 10 C allow the computer to come to room temperature slowly If possible leave the computer for 30 minutes in an environment with a temperature between outside and room temperature 4 3 4 Setting Up a Home Office If you frequently work on your computer at home it may be worthwhile purchasing a second AC adapter ...

Страница 89: ...ging it into the gate area 4 4 2 What To Bring with You Bring the following items with you q AC adapter q External floppy drive and cable for CD ROM models q Spare fully charged battery packs q Additional printer driver files if you plan to use another printer 4 4 3 Special Considerations In addition to the guidelines for taking the computer home follow these guidelines to protect your computer wh...

Страница 90: ...oving with your Computer 4 7 q Have the computer inspected by hand Do not put the computer through a security X ray machine or a metal detector q Avoid exposing floppy disks to hand held metal detectors ...

Страница 91: ...t To Bring with You Bring the following items with you q AC adapter q Power cords that are appropriate to the country to which you are traveling q External floppy drive and cable for CD ROM models q Spare fully charged battery packs q Additional printer driver files if you plan to use another printer q Proof of purchase in case you need to show it to Customs officials q ITW passport ...

Страница 92: ...nother country check that the local AC voltage and the AC adapter power cord specifications are compatible If not purchase a power cord that is compatible with the local AC voltage Do not use converter kits sold for appliances to power the computer q If you are using a PC Card modem check if the PC card modem and connector used with your computer is compatible with the telecom system of the countr...

Страница 93: ...tion software This chapter discusses the important system utilities bundled with your computer Note To access most of the software applications click on the Start button and select the application folder Then click on the application icon to run the selected application To learn about the software and utility make use of the online help provided by the software ...

Страница 94: ...off Sleep Manager allows your computer to perform this function Note To understand how your computer saves and manages power see section 2 2 Sleep Manager is a utility that works with your computer s BIOS and Windows APM Advanced Power Management to manage the hibernation operation This includes q creating the hibernation file which contains the current state of the computer q checking if the hibe...

Страница 95: ...ally loads Sleep Manager every time you start Windows 95 Sleep Manager resides in the background and the Sleep Manager status icon appears on the taskbar Double click on the Sleep Manager status icon if enabled to bring up the main Sleep Manager program The Sleep Manager icon may or may not appear on the taskbar A checkbox in the Sleep Manager main screen determines whether to enable or disable th...

Страница 96: ...t Programs 3 Select Sleep Manager 4 Select the Sleep Manager program The Sleep Manager displays below Item Description Buttons Click to access the Sleep Manager functions Current Setting Displays the drive and size of the current reserved space created by Sleep Manager ...

Страница 97: ...eo memory SMRAM static memory Others The total size of these resources shows as the recommended size in the dialog box Recommended Size Displays the minimum size of the contiguous space you need for the hibernation feature The actual size may be a little bit more due to file system alignment Enable Indicator on the Taskbar When this checkbox is checked the Sleep Manager status appears on the taskb...

Страница 98: ...s space You can also perform this function by clicking on the Create button When you click on the Create button a dialog box pops up Select OK to automatically create the hibernation file Sleep Manager displays the recommend size based on onboard system information You can also choose Advance to manually set the space settings and size The advanced screen shows below ...

Страница 99: ...uested contiguous free disk space on it The recommended size is the minimum size needed to save the current system status If the program cannot find the required space on the hard disk during the space creation process it shows a message box to inform the user Not Enough Space for Allocation This is an error message that may appear when Sleep Manager is creating the hibernation file There are seve...

Страница 100: ...ools such as Disk Defragmenter Windows 95 to compact these free disk spaces Then run Sleep Manager again to create the file One other factor that causes the error is when disk compression utilities are used Sleep Manager can work with most compression software However Sleep Manager can only create the space on a host drive A host drive stores original file information and cannot be compressed The ...

Страница 101: ...p Sleep Manager again by double clicking on this icon Exit Exit Sleep Manager by selecting the Exit button Sleep Manager will quit and disable the capability of auto adjusting the reserved space size Exiting Sleep Manager is NOT recommended Important Do not deactivate remove or exit or uninstall Sleep Manager Do not remove or delete the hibernation file Hibernation will not work without Sleep Mana...

Страница 102: ...ch a dialog box pops up for confirmation q If you select No the dialog closes and the system does not power off q If you select Yes SafeOFF will request Windows 95 to shutdown the computer Opened files can be saved and closed safely q If none of the alternatives is chosen SafeOFF waits for 30 seconds and shuts down the computer ...

Страница 103: ...u do not need to run this utility However if you encounter configuration problems you may need to run Setup Please also refer to Chapter 7 Troubleshooting when a problem arises To activate the Setup Utility press F2 after you hear a beep while the Extensa logo is being displayed When Silent Boot described later in this chapter is disabled a message displays telling you when you can press F2 to run...

Страница 104: ... All Rights Reserved Pressing F2 brings up the main screen of the Setup Utility SETUP Utility Basic System Settings Startup Configuration Onboard Devices Configuration System Security Power Management Load Default Settings Move Highlight Bar Select Esc Exit Press the cursor keys to move the highlight bar then press Enter to make a menu selection ...

Страница 105: ... 3 5 inch Floppy Disk B None Cylinders Heads Sectors Size MB Hard Disk Auto 2100 16 63 1033 Move Highlight Bar Change Setting Esc Exit Press and to move the highlight bar press and to change the setting of the highlighted parameter To exit this screen and return to the main screen press Esc The following table describes the parameters in this screen Settings in boldface are the default and suggest...

Страница 106: ...py disk drive type 1 44 MB 3 5 inch None Floppy Disk B Selects the floppy disk drive type In most cases you only have need for one floppy disk drive A so this is normally set to None None 1 44 MB 3 5 inch Hard Disk Selects the hard disk drive type When set to User you need to specify the Cylinder Head and Sector information For hassle free and correct drive detection this should be set to Auto Aut...

Страница 107: ...oot Drive Drive A Then C Boot from CD ROM Enabled Operating System Windows 95 DOS USB Function Support Disabled Move Highlight Bar Change Setting Esc Exit Press and to move the highlight bar press and to change the setting of the highlighted parameter To exit this screen and return to the main screen press Esc The following table describes the parameters in this screen Settings in boldface are the...

Страница 108: ...es or displays the POST Power On Self Test screen messages Enabled Disabled System Boot Drive Sets the startup boot sequence of the drives in your computer For example when set to Drive A Then C the computer searches for a system bootable diskette in drive A first before proceeding with drive C Drive A Then C Drive C Then A Drive C Drive A Boot from CD ROM Tells the computer to search for a bootab...

Страница 109: ...tting Operating System Selects the operating system you are using Windows 95 DOS Windows NT USB Function Support Selects support for USB Universal Serial Bus Enable this parameter if you are connecting USB device s to the computer Disabled Enabled ...

Страница 110: ...h IRQ 3 DMA 3 Internal Modem Enabled Base Address 3E8h IRQ 11 Parallel Port Enabled Base Address 378h IRQ 7 Operation Mode Bi directional ECP DMA Channel Move Highlight Bar Change Setting Esc Exit Press and to move the highlight bar press and to change the setting of the highlighted parameter To exit this screen and return to the main screen press Esc The following table describes the parameters i...

Страница 111: ... port Enabled Disabled Base Address Sets the I O base address of the infrared port 2F8h 3E8h 2E8h 3F8h IRQ Sets the IRQ channel of the infrared port 3 10 DMA Sets the DMA direct memory access channel of the infrared port 3 1 Internal Modem Enables or disables the internal modem Enabled Disabled Base Address Sets the I O base address of the internal modem 3E8h 3F8h 2F8h 2E8h IRQ Sets the IRQ channe...

Страница 112: ...ation Mode Selects the operation mode of the parallel port ECP Extended Capabilities Port supports a 16 byte FIFO first in first out which can be accessed by host DMA cycles and PIO cycles boosting I O bandwidth to meet the demands of high performance peripherals Bi directional ECP Standard ECP DMA Channel Sets the DMA channel of the parallel port when the parallel operation mode is set to ECP 1 3...

Страница 113: ... Drive Normal Hard Disk Drive Normal Setup Password None Power On Password None Move Highlight Bar Change Setting Esc Exit Press and to move the highlight bar press and to change the setting of the highlighted parameter To exit this screen and return to the main screen press Esc The following table describes the parameters in this screen Settings in boldface are the default and suggested parameter...

Страница 114: ...otect Boot Sector Setup Password1 Sets and enables the setup password When set this password protects this Setup Utility from unauthorized entry Before the computer allows access to the Setup Utility you need to enter the setup password None Enabled Power On Password1 Sets and enables the power on password When set this password protects the computer from unauthorized entry At startup you need to ...

Страница 115: ...sume Timer Mode Disabled System Resume Date System Resume Time Modem Ring Resume On Indicator Enabled Battery low Warning Beep Enabled Sleep Upon Battery low Enabled Move Highlight Bar Change Setting Esc Exit Press and to move the highlight bar press and to change the setting of the highlighted parameter To exit this screen and return to the main screen press Esc The following table describes the ...

Страница 116: ...d System Sleep State Setting this item determines which power management mode Hibernation or Standby the computer enters into when you press the Sleep hotkey Fn F7 For more information on power management modes see section 2 2 1 Hibernation Standby System Resume Timer Mode When enabled and the system resume date and time are valid the computer resumes wakes up at the set time and date Disabled Ena...

Страница 117: ...n hibernation mode the computer will not resume on a modem ring Enabled Disabled Battery low Warning Beep Enables or disables warning beeps during a battery low condition Enabled Disabled Sleep Upon Battery low Enables or disables the sleep function hibernation or standby during a battery low condition When the computer is running very low on battery power the computer will disregard the system sl...

Страница 118: ...ory 16 MB Pointing Device Detected Video Memory 2 MB Serial Port 3F8h IRQ4 Floppy Drive A 1 44 MB Irda FIR 2F8h IRQ3 DMA3 Floppy Drive B None Internal Modem 3E8h IRQ11 Hard Disk 1033 MB Parallel Port 378h IRQ7 CD ROM Installed Operation Mode Bi directional CD ROM Bootable Enabled System Boot Drive Drive A Then C Esc Exit The System Information Reference screen gives a summary of your computer s BI...

Страница 119: ...you select the Load Default Settings item from the main screen a dialog box appears asking you to confirm that you want to reset all settings to their factory defaults Load Setup Default Settings Are you sure Yes No Choose Yes to confirm or No if otherwise ...

Страница 120: ...with common system problems Read it before calling a technician if a problem occurs Solutions to more serious problems require opening up the computer Do not attempt to open the computer by yourself Contact your dealer or an authorized service center for assistance ...

Страница 121: ...ct the AC adapter to recharge the battery pack q Make sure the AC adapter is plugged in properly to the computer and to the power outlet If it is lit check the following q If the Standby indicator is lit the computer is in standby mode Press any key or tap on the touchpad to resume q Is a non bootable non system diskette in the floppy drive Remove or replace it with a system diskette and press Ctr...

Страница 122: ...ghtness pop up icon Then press the scale increase hot keys Fn to increase the contrast brightness level q The display device might be set to an external monitor Press the display toggle hot key Fn F3 to toggle the display back to the computer Image is not full screen Make sure the resolution is set to 800x600 Right click on your Windows 95 desktop and select Properties to bring up the Display Prop...

Страница 123: ... turn off The keyboard does not respond Try attaching an external keyboard to the PS 2 connector on the computer s rear If it works contact your dealer or an authorized service center as the internal keyboard cable may be loose The serial mouse does not work q Make sure that the serial cable is plugged securely into the serial port q Press Fn F6 to enter Setup then press PgDn to see the System Inf...

Страница 124: ...tem Information Reference screen Check if the parallel port is enabled If the parallel port is disabled you need to reboot the machine and press F2 during POST then access System Security Move the cursor to the parallel port base address parameter and change the setting See section 5 3 3 for details I want to eject the CD ROM tray without turning on the power I cannot eject the CD ROM drive tray T...

Страница 125: ...e devices to the computer you need to use a PS 2 Y bridge connector See section 3 10 2 for details I want to set up my location to use the internal modem To properly use your communications software e g HyperTerminal you need to set up your location 1 Open the Windows 95 Control Panel and double click on the Modems icon 2 Click on Dialing Properties and begin setting up your location ...

Страница 126: ...ntroller Present Contact your dealer or an authorized service center Diskette Drive Error Contact your dealer or an authorized service center Diskette Drive Type Mismatch Press F2 during POST to reconfigure the computer Equipment Configuration Error Press F2 during POST to reconfigure the computer Hard Disk 0 Error Contact your dealer or an authorized service center Hard Disk 0 Extended Type Error...

Страница 127: ...ion Non system disk or disk error Replace and strike any key when ready Insert a system disk in drive A then press Enter Pointing Device Error Contact your dealer or an authorized service center Pointing Device Interface Error Contact your dealer or an authorized service center Protected Mode Test Fail Contact your dealer or an authorized service center RAM BIOS Bad Contact your dealer or an autho...

Страница 128: ...u still encounter problems after going through the corrective measures please contact your dealer or an authorized service center for assistance Some problems may be solved using the BIOS Setup Utility discussed in section 5 3 ...

Страница 129: ...y q 16MB main memory 64 bit dual memory banks expandable to 128 MB q 256KB 2nd level cache memory q 256KB Flash ROM BIOS Data Storage q One 2 5 inch 12 7mm hard disk drive q One 3 5 inch internal floppy disk drive floppy drive model only q One 3 5 inch external floppy disk drive CD ROM model only q One 5 25 inch internal CD ROM drive CD ROM model only ...

Страница 130: ...s video with graphics accelerator q Simultaneous LCD and CRT display Audio q 16 bit stereo audio q Dual speakers q Sound Blaster Pro and Windows Sound System compatible q Separate audio ports for line in line out and microphone in Keyboard Pointing Device q 84 85 88 key Windows 95 keyboard q Ergonomically centered touchpad pointing device ...

Страница 131: ... q One parallel port external floppy drive port ECP compliant q One external monitor port I2C compatible q One keyboard mouse port PS 2 compatible q One port replicator connector q One audio line out jack speaker headphone out jack q One audio line in jack q One microphone in jack q One USB port 1 This feature is available only in the U S Canada Japan and Taiwan For other regions you can connect a...

Страница 132: ...33 9 65 x 1 77 1 81 in Temperature q Operating 10 C 35 C q Non operating 20 C 60 C Humidity non condensing q Operating 20 80 RH q Non operating 20 80 RH Operating System q Windows 95 or Windows NT option Battery Pack q 43 WattHour Lithium Ion or 38 WattHour Nickel Metal Hydride battery pack q Smart battery management technology q 2 3 hour rapid charge for NiMH 3 4 hour rapid charge for Li Ion ...

Страница 133: ...q 45 Watt q Auto sensing 100 240Vac 50 60Hz Options q 8 16 32 64 MB EDO or SDRAM memory upgrade module q Higher capacity hard disk drive q PS 2 Y cable q Full function compact port replicator q Additional AC adapter and battery pack ...

Страница 134: ... and peace of mind when traveling Our worldwide network of service centers are there to give you a helping hand An ITW passport comes with your computer This passport contains all you need to know about the ITW program A list of available authorized service centers are in this handy booklet Read this passport thoroughly Note Always have your ITW passport on hand especially when you travel to recei...

Страница 135: ...hnical assistance and support in the United States and Canada you can call 1 800 816 2237 You can also contact the local dealer or distributor in the country you are traveling in for assistance Note If you are connected to the Internet and have World Wide Web access visit our home page http www acer com and get an updated list of our worldwide offices as well as information about our products ...

Страница 136: ... ejecting 1 17 cleaning your computer xii connecting your computer xvii contrast adjusting 1 11 D display automatic dim 2 11 opening and closing 1 5 power management 1 4 simultaneous 1 4 switching 1 12 video performance 1 4 E embedded keypad 1 9 error messages 6 7 external floppy drive connecting 1 18 external keyboard attaching 3 3 external keypad attaching 3 4 external microphone attaching 3 8 e...

Страница 137: ...ion 6 6 monitor attaching 3 2 O operating system selecting in BIOS 5 17 option additional memory 3 14 audio 3 8 external keyboard 3 3 external keypad 3 4 external pointing device 3 5 file transfer cable 3 13 hard disk upgrade 3 16 monitor 3 2 PC Cards 3 10 port replicator 3 9 printer 3 7 PS 2 y bridge cable 3 13 Universal Serial Bus 3 11 P palm rest 1 14 passwords changing 1 29 power on 1 27 remov...

Страница 138: ...sswords 1 26 security notch 1 26 service when to call xii Setup Utility 5 11 Basic System Settings 5 13 Load Default Settings 5 27 Onboard Devices Configuration 5 18 Power Management Settings 5 23 Startup Configuration 5 15 System Security 5 21 Sleep Manager 5 2 functions 5 6 taskbar icon 5 3 troubleshooting space allocation 5 7 specifications A 1 standby mode entering 2 14 exiting 2 15 support wo...

Страница 139: ...round with your computer 4 3 setting up a home office 4 5 taking the computer home 4 4 traveling internationally with your computer 4 8 traveling with your computer 4 6 U Universal Serial Bus 3 11 enabling support 5 17 V volume adjusting 1 12 W warranty International Traveler s Warranty ITW B 1 Windows 95 keys 1 10 ...

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