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32 - Help

ELP

Online and offline help

Additional help is available both online and offline.

Chromebook Help

is installed on your Chromebook and doesn’t require internet access.
It covers basic troubleshooting as well as more detailed information
about Chrome OS and using your Chromebook.

To access

Chromebook Help

, do the following:

1. Press the

Search

key on your keyboard or select the

Launcher

icon.

2. Click

select

All Apps

(or type "Get Help").

3. Select the

Get Help

icon.

Note

Some sections in Chromebook Help have web links, which require you to
have internet access to view the additional information.

Содержание C851T

Страница 1: ...USER S MANUAL Acer Chromebook 512 ...

Страница 2: ...cer ID and password to see and manage all your registered products Note It may take a few days for your information to be updated to the database Model number _________________________________ Serial number _________________________________ Date of purchase _______________________________ Place of purchase ______________________________ Google Android Google Play YouTube and other marks are tradem...

Страница 3: ...ng an email 18 YouTube 19 Playing video or audio files 19 Other Supported File Types 19 Chrome OS tips and tricks 20 Documents 20 How to create documents 20 Finding your documents 21 How to share documents with other users 21 How to start a video chat 21 How to listen to music 22 How to watch videos TV or movies 22 Working with Microsoft Office Word Excel and Powerpoint documents 23 Open and edit ...

Страница 4: ...onnect to the Internet If network access is protected you will need an access password to connect to it Accept the Terms of Service Once connected to a network accept the Terms of Service Your Chromebook will then download any available system updates so you automatically get the latest Chrome OS features First time sign in Create a new Google Account You can create a new Google Account if you don...

Страница 5: ...ssword in the sign in box that appears and select the Sign in button Sign in to your Chromebook Enter your email More options Forgot email NEXT Back Important Sign in with your primary Google Account This account will be set as the owner and is the only account that will be able to change certain Chrome settings ...

Страница 6: ...nd your new Acer Chromebook Front view Icon Item Description 1 Microphone Internal microphone for sound recording 2 Touchscreen Displays computer output supports multi touch input 3 Front camera Camera for video communication or taking photos A light next to the camera indicates that the camera is active 2 3 1 ...

Страница 7: ...on the pad functions like the left button of a mouse Pressing down anywhere with two fingers functions like the right button of a mouse 1 2 Function keys The computer uses function keys or key combinations to access some hardware and software controls such as screen brightness and volume The dedicated function keys each have a specific function Icon Function Description Previous Go to the previous...

Страница 8: ...lume Volume up Increases the volume Search Search from the Apps panel Icon Function Description Action Gesture Click Press down on any part of the touchpad Two finger tap or alt click Tapping the touchpad with two fingers or pressing and holding Alt on the keyboard and tapping the touchpad with one finger both equal a right click on a computer mouse Two finger swipe Place two fingers on the touchp...

Страница 9: ... charged The light shows blue when in AC mode 2 USB Type C port with DC in Connects to the provided USB Type C power adapter and to USB devices with a USB Type C connector Supports DisplayPort over USB C 3 USB port Connects to USB devices 4 MicroSD card slot Insert a microSD card into this slot 5 Headset speaker jack Connects to audio devices e g speakers headphones or a headset with microphone ...

Страница 10: ...1 information USB 3 1 Gen 1 compatible ports are blue Compatible with USB 3 1 Gen 1 and earlier devices For optimal performance use USB 3 1 Gen 1 certified devices Defined by the USB 3 1 Gen 1 specification SuperSpeed USB USB Type C information USB 3 1 Gen 1 with transfer speeds up to 5 Gbps Supports DisplayPort audio video output Delivers up to 3 A at 5 V DC for USB charging DC in requires power ...

Страница 11: ...navigate to the Launcher All Apps Camera Switch camera To access the camera shutter button using the keyboard press the tab key repeatedly until the shutter button is selected then press the enter key 2 Drain holes Liquid spilled on the keyboard can drain out of the holes in the underside of the housing 3 Speakers Left and right speakers deliver stereo audio output ...

Страница 12: ...the current web browsing sessions s history closing and reopening the Chrome browser begins a new session Select to Reload the current webpage 2 Closes a tab 3 Opens a new tab 4 Type a web address or perform an internet search in this search box also known as the omnibox 5 Minimizes the window into the desktop shelf Window controls Shelf ...

Страница 13: ...t 6 Maximizes the window to take up the entire screen Click again to return window to previous position Also select and hold to display a left and right arrow next to the icon These neatly align the window to take up half the left side of the screen or the right side respectively 7 Closes the entire window tabs and all 8 Bookmark save webpage links to this quick access area called the bookmarks ba...

Страница 14: ...em around To unpin an app from the shelf 1 Locate and two finger tap the desired app icon from the shelf 2 Select Unpin Status area The Status area enables you to see vital computer information at a glance such as the time Wi Fi signal strength and battery life Tap the Status area to display a box with more options Icon Description Icon Description Notifications Shut down Lock screen Settings Volu...

Страница 15: ...ng apps Installing apps from Chrome Web Store 1 Select the Launcher icon 2 Click to select All Apps or type Web Store 3 Select Web Store 4 You can then browse through the app categories in the left column or search for a specific type of app using the search box 5 When you find an app that you would like to add select it and then select Add to Chrome 6 A verification window will pop up select Add ...

Страница 16: ...s from Chrome OS 1 Select the Launcher icon 2 Click to select All Apps or type the name of the desired app 3 Two finger tap on the app you want to remove For more information see Touchpad on page 8 4 Select Uninstall Google Drive All files saved to your Google Drive are saved online and are accessible to other devices such as your smartphone or tablet Files saved to the Downloads folder are saved ...

Страница 17: ...se the Files app select the Files icon in the apps list or use the keyboard shortcut Alt Shift M This user manual uses Google Drive and Files interchangeably when giving instructions regarding accessing files Creating a new document 1 From the Apps list select the Google Drive icon 2 Select New and select the type of document you want to create Sync files from Downloads to Google Drive 1 Select th...

Страница 18: ... you must enable offline access 1 Select the Launcher icon 2 Click to select All Apps or type Files 3 Select the Files icon and then select My Drive 4 Select the file s you want to access offline 5 Two finger tap to bring up the context sensitive menu and select Available offline For more information see Touchpad on page 8 Gmail Composing an email 1 Select the Launcher icon 2 Click to select All A...

Страница 19: ... or type YouTube 3 Select the YouTube icon Playing video or audio files Your Chromebook has a built in media player to play audio and video files To play a file double click on an audio or video file in your Files app Other Supported File Types Your Chromebook supports a number of other file formats Media type Supported formats Audio Video 3gp avi mov mp4 m4v m4a mp3 mkv ogv ogm ogg oga webm wav F...

Страница 20: ...ending on the type of document you want to create Create word processing files with Google Docs spreadsheets with Google Sheets and presentations with Google Slides 3 Select Google Docs Google Sheets or Google Slides That s it You ve just created a new document in a few seconds With your new document you can add text insert images change the font make it bold underline it italicize it you get the ...

Страница 21: ...browser s address bar type drive google com this is the Google Drive web address 3 Login using your Google account username and password 4 Select My Drive or whatever folder you ve created to put your files in How to share documents with other users 1 Select SHARE in the upper right corner of your document 2 Add people by typing in their email address The sharing option works with your Gmail conta...

Страница 22: ...t All Apps and select one of the following options a Select YouTube to view a vast amount of user uploaded videos covering nearly everything imaginable b Select Play Movies to watch the movies and TV shows you love c To find more entertainment apps like Netflix Flixster and more availability varies by country select Web Store or Play Store Then search for Netflix or other entertainment apps Note P...

Страница 23: ...imited editing of the document Convert Microsoft Office files to Google Drive formats 1 Press the Search key on your keyboard or select the Launcher icon 2 Click to select All Apps or type Files 3 Select the Files icon 4 Double click on any Microsoft Office file stored in Google Drive or on an external hard drive or USB flash drive connected to your Chromebook 5 Select File Save as Google Docs Sli...

Страница 24: ...d edit them How to use your Chromebook when there s no internet The Chrome Web Store contains useful offline apps For more information see Installing apps from Chrome Web Store on page 15 You re able to filter your app search by selecting the Runs Offline checkbox For those times you don t have an internet connection these apps help you stay productive and entertained A few of the pre installed op...

Страница 25: ...r create one as you normally would For more information see Creating a new document on page 17 Notice the offline icon displays next to the file name reminding you that you are working on this document while not connected to the internet Note The first time you use Gmail Offline you MUST be connected to the internet to enable offline viewing Important Any changes you make to a current document or ...

Страница 26: ... is no internet connection To enable offline access to file types other than Google documents when offline see Enable offline access to Google Drive files on page 18 Note If you make changes to a Google document while offline and someone else makes changes to the document as well for example if the document is shared with someone else the next time you are online and have Google Drive open your ch...

Страница 27: ...Advanced Changing the language settings 1 Select the Status area of the shelf in the lower right corner of the screen 2 Select Settings icon 3 Select Advanced 4 Scroll down and select Language in the Languages and input section 5 Select Add languages to add additional languages 6 To enable a language for keyboard input under Input Method select the checkbox next to your desired input method 7 Sele...

Страница 28: ...per 1 Select the Status area of the shelf in the lower right corner of the screen 2 Select Settings icon 3 In the Appearance section select Wallpaper 4 To pick your own wallpaper select My Images To pick Chrome wallpaper you can browse through the categories in the left column and click an image You can also choose Daily Refresh to set your wallpaper to cycle through random order daily Customizing...

Страница 29: ...e information on this topic To access Chromebook Help do the following 1 Press the Search key on your keyboard or select the Launcher icon 2 Click to select All Apps or type Get Help 3 Select the Get Help icon 4 Select Printing Updating Chrome OS Automatic update Each time you turn on your Chromebook it automatically checks for updates When an update is available this update icon will appear as a ...

Страница 30: ...hich is basically factory resetting your computer After powerwashing your Chromebook will look like it did out of the box including all apps that came pre installed To powerwash your Chromebook do the following 1 Select the Status area of the shelf in the lower right corner of the screen 2 Select Settings icon 3 Select Advanced Important Do not modify your Chromebook s hardware yourself Doing so w...

Страница 31: ...Settings 31 4 In the Reset settings section select Powerwash 5 Select Restart ...

Страница 32: ...shooting as well as more detailed information about Chrome OS and using your Chromebook To access Chromebook Help do the following 1 Press the Search key on your keyboard or select the Launcher icon 2 Click to select All Apps or type Get Help 3 Select the Get Help icon Note Some sections in Chromebook Help have web links which require you to have internet access to view the additional information ...

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