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FAQ and troubleshooting - 45

FAQ

AND

TROUBLESHOOTING

This section lists frequently asked questions that may arise during the
use of your tablet, and gives easy answers and solutions to these
questions.

Aspect

Question

Answer

Audio

Why is there no
sound coming
from the device?

If the headset is plugged into the
device, the speaker is
automatically shut off. Disconnect
the headset.
Check that the device volume
setting is not muted.
Check that the volume control is
not at its lowest setting.

Memory

Why do I have
less storage than
the specifications
say?

A small amount of memory is
reserved for system security.

Multimedia files

Why can’t I view
my picture files?

You may be trying to view an
image that is not supported.

See

Supported formats on page 48

for more information.

Why can’t I view
my video files?

You may be trying to view a video
that is not supported.

See

Multimedia on page 48

for more

information.

Why can’t I play
my music files?

You may be trying to play a file
that is not supported.

See

Multimedia on page 48

for more

information.

Содержание B3-A32

Страница 1: ...USER S MANUAL B3 A32 Iconia One 10 ...

Страница 2: ...ned in this manual is subject to change without notice Images provided herein are for reference only and may contain information or features that do not apply to your computer Acer Group shall not be liable for technical or editorial errors or omissions contained in this manual Sign up for an Acer ID and enjoy great benefits Open the Acer Portal app from the Start screen to sign up for an Acer ID ...

Страница 3: ...rd 24 Transferring files between your tablet and a PC 24 Connecting a Bluetooth device 25 Accessories 26 Going online 27 Managing Wi Fi connections 27 Browsing the internet 27 Google services 29 Using the camera and video recorder 34 Camera video icons and indicators 34 Taking a photo 35 Recording a video 35 Camera and video options 36 Supported formats 37 Advanced settings 38 Wireless Networks 38...

Страница 4: ...ablet Your new tablet comes packed in a protective box Carefully unpack the box and remove the contents If any of the following items are missing or damaged contact your dealer immediately Acer Iconia tablet Product setup and safety information USB cable AC adapter Warranty card Note Before using your tablet for the first time you need to charge it for at least four hours After that you can rechar...

Страница 5: ...t 5 Getting to know your tablet Views No Item Description 1 Power button Long press to turn the tablet on press briefly to turn the screen on off or enter sleep mode press and hold to turn the tablet off 7 9 6 2 4 5 8 8 3 1 7 9 8 10 ...

Страница 6: ... see Inserting a SIM card on page 7 5 3 5 mm headphone jack Connects to stereo headphones 6 Micro USB port Connects to a computer via a USB cable Also serves as the charging port for the AC adapter For more information see Charging your tablet on page 9 7 Front facing camera A 2 megapixel camera for video chats and selfies 8 Speakers Emits audio 9 Touchscreen 10 1 LED backlit LCD 10 Rear facing ca...

Страница 7: ...n your tablet press and hold the power button until you see the Acer logo Wait a moment for your tablet to boot up You will then be asked some questions before you can use your tablet To start tap to select your language then tap the arrow Follow the rest of the instructions as they are displayed If the tablet s screen turns off it has entered sleep mode Briefly press the power button to wake it u...

Страница 8: ...u do not yet have Internet access or do not want to use this feature then tap Skip If you have multiple Google accounts such as separate accounts for personal and business contacts you can access and synchonize them from the Accounts settings section See Multiple Google accounts on page 42 Important You must sign in to a Google Account to use Gmail Hangouts Google Calendar and other Google apps to...

Страница 9: ...embly required Simply slide the large end of the USB cable into the power adapter body it will fit in only one direction You cannot remove or switch the prongs with this type of adapter Removable prong type Align arrows on the power adapter head and body Insert the head onto the power adapter body and turn the head towards CLOSE printed on the head until it clicks into place Simply slide the large...

Страница 10: ...onnect the power connector to your tablet and plug the AC adapter into any AC outlet Warning Only use an Acer approved adapter to charge your device Note It is normal for the tablet surface to become warm during charging or long periods of use ...

Страница 11: ...your tablet or wake it from power saving it will display the Home screen This screen gives you quick access to apps applications widgets and folders See Adding apps to a Home screen on page 16 Widgets provide special functions quick shortcuts to a certain app features or serve as small apps that display constantly updated information like the time and weather Some have been pre installed on your t...

Страница 12: ...s and hold an empty area of the screen then tap Settings Extended screens to the right are only available if you have added content to the right of the Home screen Note Removing or moving all apps and widgets from an extended Home screen will automatically remove that extended Home screen as well Search Status and notification bar Navigation Favorites bar Apps list Note Bundled apps differ dependi...

Страница 13: ...uggestions list simply tap it Otherwise tap The results that display are from the internet by default but you can then filter these Web search results by News Images and other types by tapping the desired filter at the bottom of the results screen The filter list also has an option called Tablet this functions the same as the Tablet search in the following section Searching on your tablet As you t...

Страница 14: ...status and connectivity The top left area displays event icons such as a new message Swipe down from the top to display notification details such as current downloads and media controls such as play pause and next track when music is playing Swipe down again to display Quick Settings To access Quick Settings with one swipe swipe down with two fingers Movie and shows in your Google Play Movies TV l...

Страница 15: ...ay Bluetooth settings Do not disturb Tap to silence some or all notifications or alarms at certain times Airplane mode Tap to toggle Airplane mode on and off When on all wireless connectivity is disconnected unless you choose to turn a network on again Auto rotate Tap to toggle automatic screen rotation on and off Data connection Tap to enable and disable data connection If Data connection is disa...

Страница 16: ...ons to turn permissions on or off Personalizing the Home screen You can personalize your Home screen by adding or removing apps widgets and folders and by changing the wallpaper Adding apps to a Home screen Tap in the center of the Favorites bar to open the Apps list Tap and hold an app you d like to add to the Home screen To view information about the app drag it to App info at the top of the scr...

Страница 17: ... it is selected The Home screen will open Drag the item to any free area on the screen To view information about the widget drag it to App info at the top of the screen If you wish to place a widget on an extended Home screen do the following 1 Slide your finger to the right side of the screen a Hold the widget there until you have cycled through to the desired Home screen b Otherwise hold your fi...

Страница 18: ...ption displays at the top of the screen Removing apps widgets and folders from a Home screen To remove an item from the Home screen tap and hold the item until the Remove option appears at the top of the screen Simply drag the item to the Remove option Changing the Home screen wallpaper Tap and hold any open space on the Home screen and tap WALLPAPERS To choose from pre selected background images ...

Страница 19: ... in the center of the Favorites bar Apps are displayed in alphabetical order with most recently used apps at the top of the menu Swipe up and down to see more apps Also see Personalizing the Home screen on page 16 Navigation To navigate through menus and options three or more icons are shown in the bottom left corner Back Tap this icon to go to the previous page or to go up one level in a menu Thi...

Страница 20: ...xt Tap the 123 button to see numbers and special characters and then tap the key to see more options Tap and hold a key to select alternative characters if available for that key such as letters with accents or related symbols Changing Google keyboard settings To use a different keyboard language or change settings open the Apps list and tap Settings Tap Language input and under Keyboard input met...

Страница 21: ...on tap Auto correction and select one of the options to set the keyboard s auto correction level Editing text You can select and edit text in certain apps such as text you have entered in a text field Selected text can be cut or copied and later pasted within the same app or to a different app Selecting text To select text that you want to cut copy delete or replace 1 Tap the text you want to sele...

Страница 22: ...n 3 Modify the text by typing or deleting text or tapping the PASTE button Waking your tablet If the screen is off and the tablet does not react to any taps on the screen then it has been locked and is in sleep mode To wake your tablet press the power button If you have set a Screen Lock your tablet will display the Lock screen To unlock the screen swipe up from the bottom of the screen Security O...

Страница 23: ...cked press and hold the power button until a menu displays about one second Tap Power off and confirm the shut down To force a shutdown press and hold the power button until the tablet shuts down about four seconds Note If your device s battery is getting too hot you will be notified and advised to turn off the device If you fail to turn it off it will shut down automatically ...

Страница 24: ...ng files between your tablet and a PC Your tablet and any connected storage devices can be accessed from a PC with a USB connection Connecting to a PC as a USB storage device If you wish to transfer information between your device and your computer either the microSD card in your device or the device s internal memory you can connect your device to a PC using the supplied USB cable 1 Plug the USB ...

Страница 25: ...ct to a Bluetooth device you must first pair the devices To do so do the following 1 Open the Apps list and tap Settings then under Wireless networks tap Bluetooth 2 Turn Bluetooth on and the tablet instantly starts scanning for nearby Bluetooth devices 3 Tap the device you want to connect to and follow any on screen instructions After the initial pairing you only need to ensure your tablet s Blue...

Страница 26: ...no microphone are supported Accessories For a complete list of accessories visit store acer com Note Please check for updates to the tablet s software which may add support for additional Bluetooth devices open the Apps list and tap Settings About tablet System updates CHECK NOW ...

Страница 27: ...f the Wi Fi connection If Wi Fi is not on tap the Wi Fi switch to On and wait for your tablet to detect nearby networks Tap the name of your network and enter a security password if needed Browsing the internet In order to browse the internet with your tablet you must be connected to a network with a connection to the internet Using the browser To start browsing tap the Chrome icon on the Home scr...

Страница 28: ...story tap the arrow icons To adjust browswer settings and perform other tasks tap the Menu icon Chrome enables you to open multiple tabs When a page is open tap the small New tab button Simply tap one of the open tabs across the top of the screen to switch pages New tab ...

Страница 29: ...tap Next to automatically connect to your account If you account requires more information tap Manual setup instead Composing an email 1 Make sure your tablet is connected to the internet 2 Open the Apps list and tap Gmail 3 Tap 4 Enter the recipient s email address the subject and message Note Apps may not be available in all countries and regions You must activate a Google account before using G...

Страница 30: ... locations search the internet and even send a note to yourself using your own voice In Chrome tap the microphone icon in the address bar for voice searches If this is the first time you have used this function tap Allow When the Speak now prompt displays state your command or query Note Voice Search is available only in selected regions ...

Страница 31: ...ions you can also browse for and purchase movies books magazines or music Updates may add new categories or change how to navigate Google Play at any time You can browse Google Play by category or tap the search icon to search for a specific app Once you have selected an app tap Install to download and install the app You will be told which services contact information wireless access GPS etc the ...

Страница 32: ...uninstall the app open the Apps list and tap Settings Apps Scroll through the list of apps and select the app you wish to uninstall Tap and hold then drag the app to the Uninstall text at the top of the screen Deleting an app icon from the Home screen only deletes the shortcut Google Hangouts Open the Apps list and tap Hangouts to open Google Hangouts Here you can see a list of your contacts conne...

Страница 33: ...Going online 33 services Tap on a contact to open a chat session After you have connected you can open a video chat session ...

Страница 34: ...video recorder open the Apps list and tap Camera Camera video icons and indicators Image video quick view Mode buttons Shutter video buttons Quick settings Settings Image options Mode buttons Tap an icon to select one of the picture modes Normal or Panorama Quick Settings Tap an icon to turn Gesture detection Smile detection or HDR on or off or to switch between the front and rear cameras Note You...

Страница 35: ...odes settings and options see Camera and video options on page 36 Taking a photo 1 Ensure the options are set to your preferences 2 Frame your subject and steady your tablet 3 Zoom in or out as needed 4 Tap to take the photo Recording a video 1 Ensure the options described above are set to your preferences 2 Frame your subject and steady your tablet and zoom in or out as needed 3 Tap to begin reco...

Страница 36: ...on to change turn Smile detection or HDR on or off or to switch between the front and rear cameras Settings Settings are divided into three sections General Camera and Video General Adjust general image settings with these options Mode Description Normal Take a single picture Panorama Take a series of images that will be combined to make a single extra wide picture Setting Options GPS location inf...

Страница 37: ... Disabled 50 Hz 60 Hz Setting Options Setting Options Face detection On off Auto scene detection On off Self timer Off 2 seconds 10 seconds Capture number 40 shots 99 shots for Continuous shot Picture size 1 megapixel 2 megapixels 5 megapixels Preview size Full screen Standard 4 3 ISO Auto 100 200 400 800 1600 Setting Options Noice reduction On off EIS On off Microphone On off Audio mode Normal Me...

Страница 38: ...vices you can use Bluetooth to exchange information with Here you can switch Bluetooth on or off rename the tablet and show received files To connect to a device tap the device in the list of available devices You may be asked to enter a PIN on one or both devices to establish the connection Note Only A2DP stereo headsets playback only no microphone are supported Please check for updates to the ta...

Страница 39: ...Airplane mode on or off tap Settings then under Wireless Networks tap More Airplane mode Alternatively swipe down twice from the top of the screen to toggle airplane mode on or off Virtual Private Network VPN This option enables you to connect to a private network such as a secure work or office environment To add a VPN open the Apps list and tap Settings then under Wireless Networks tap More VPN ...

Страница 40: ...y with color tuning and color enhancement Brightness level Adjusts screen brightness Adaptive brightness Optimizes brightness for available light Wallpaper Set the Home screen background image Sleep Configure how long the tablet is idle before it goes to sleep mode Daydream Controls what happens when the tablet is docked and or sleeping Font size Sets the font size so either more text is visible o...

Страница 41: ... apps installed on your tablet to free up extra storage memory Tap the app icon from the Apps list and drag it into the Uninstall area at the top of the screen Alternatively open the Apps list and tap Settings then select Apps Tap the app you wish to uninstall tap UNINSTALL and confirm Cast Mirrors your tablets display on a compatible monitor or display You must pair your tablet to a display or do...

Страница 42: ... others From the Settings menu tap Accounts Google and under Accounts tap your account name your Gmail email address This displays your Google account s synchronization settings menu Tap the checkmark box next to the item you would like to have auto sync When checked that item will auto sync To manually synchronize an item make sure the item is checked tap the Menu icon and then tap Sync now Multi...

Страница 43: ...undone by tapping UNDO Updating your tablet s operating system Your tablet can download and install system updates adding support for new devices or expanding software options To check for updates open the Apps list and tap Settings About tablet System updates CHECK NOW Note If you travel frequently or live in an area that uses daylight saving time and have mobile network access activate Automatic...

Страница 44: ...tings To perform a clean boot open the Apps list and tap Settings then tap Backup reset Factory data reset tap RESET TABLET and then tap ERASE EVERYTHING to format your tablet Important This will erase all your personal information any contacts stored on your tablet and any programs you installed ...

Страница 45: ...ot muted Check that the volume control is not at its lowest setting Memory Why do I have less storage than the specifications say A small amount of memory is reserved for system security Multimedia files Why can t I view my picture files You may be trying to view an image that is not supported See Supported formats on page 48 for more information Why can t I view my video files You may be trying t...

Страница 46: ...on page 9 for more information Storage How do I check memory status To check the memory status tap Settings Memory To check storage status tap Settings Storage What do I do when my device s internal storage is full or almost full You may need to delete installed apps or move media files to the micoSD card Unlock pattern I forgot my unlock pattern After five wrong entries you can reset your unlock ...

Страница 47: ...t The tablet heats up when charging or operating for a long period It is normal for the device to heat up when charging When charging is complete it will return to its normal temperature It is also normal for the tablet to heat up during long periods of use such as watching a video or playing a game All Acer tablets are factory tested before release Aspect Question Answer ...

Страница 48: ... IPS LCD capacitive multi touch screen 1280 x 800 resolution Multimedia Two built in speakers Built in microphone Supported formats Type Formats Image JPEG Audio recording AAC LC AMR WB Audio playback AAC LC AAC AAC not raw AAC AMR NB AMR WB MP3 OGG Vorbis WAV Video recording H 264 BP MPEG 4 SP H 263 BP Video playback H 264 BP H 264 MP H 264 HP MPEG 4 SP H 263 BP USB connector Micro USB port OTG s...

Страница 49: ...ad up to 11 5 Mbps download up to 42 2 Mbps LTE Cat 4 Band 1 3 7 8 20 2100 1800 2600 900 800 MHz upload up to 50 Mbps download up to 150 Mbps Bluetooth 4 0 802 11a b g n wireless LAN Navigation GPS Camera Front camera 2 megapixel 720p HD audio video recording Rear camera 5 megapixel 1080p Full HD audio video recording Expansion Micro USB port MicroSD card slot SDXC up to 128 GB ...

Страница 50: ... operating 20 to 80 TRADEMARK INFORMATION For DTS patents see http patents dts com Manufactured under license from DTS Licensing Limited DTS DTS HD the Symbol DTS or DTS HD and the Symbol together are registered trademarks and DTS HD Premium Sound is a trademark of DTS Inc DTS Inc All Rights Reserved Note Length of battery operation will depend on power consumption which is based on system resourc...

Страница 51: ...s achieved only after two or three complete charge and discharge cycles The battery can be charged and discharged hundreds of times but it will eventually wear out When the talk and standby times are noticeably shorter than normal buy a new battery Use only manufacturer approved batteries and recharge your battery only with manufacturer approved chargers designated for this device Unplug the charg...

Страница 52: ...ot work temporarily even when the battery is fully charged Battery performance is particularly limited in temperatures well below freezing Do not dispose of batteries in a fire as they may explode Batteries may also explode if damaged Dispose of batteries according to local regulations Please recycle when possible Do not dispose as household waste Replacing the battery Replace the battery with the...

Страница 53: ...Software is licensed not sold GRANT OF LICENSE Acer grants to you the following non exclusive and non transferable rights with respect to the Software Under this Agreement you may 1 Install and use the Software only on a single designated device A separate license is required for each device on which the Software will be used 2 Make one copy of the Software solely for backup or archival purposes 3...

Страница 54: ...ke and 3 To use best efforts to prevent any unauthorized copying of the Software TRADEMARKS This Agreement does not grant to you any rights in connection with any trademarks or service marks of Acer or of Acer s licensors or suppliers DISCLAIMER OF WARRANTIES TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW ACER ITS SUPPLIERS AND ITS LICENSORS PROVIDE THE SOFTWARE AS IS AND WITH ALL FAULTS AND HE...

Страница 55: ...ranties and limitation of liability set forth in this Agreement shall survive termination of this Agreement GENERAL This Agreement represents the complete agreement between you and Acer relating to this license for the Software and supersedes all prior agreements communications proposals and representations between the parties and prevails over any conflicting or additional terms of any quote orde...

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