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Troubleshooting

Before sending your LCD monitor for servicing, please check the troubleshooting list below

to see if you can self-diagnose the problem.

Mini DP/HDMI/DP Mode (Optional)

Problem

LED status

Remedy

No picture visible

Blue

Using the OSD menu, adjust brightness and

contrast to maximum or reset to their default

setting.

Off

Check the power switch.

Check if the AC power cord is properly

connected to the monitor.

Amber

Check if the video signal cable is properly

connected at the back of monitor.

Check if the computer system is switched on

and in power saving/standby mode.

If OSD Lock is On, the LED status set Amber.

Note:

Acer monitor is purposed for video and visual display of information obtained from

electronic devices.

Содержание B277K

Страница 1: ...Acer LCD Monitor User Guide ...

Страница 2: ... provided below The serial number and model number are recorded on the label affixed to your computer All correspondence concerning your unit should include the serial number model number and purchase information No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronically mechanically by photocopy recording or otherwise witho...

Страница 3: ...find slightly uneven brightness on the screen depending on the desktop pattern you use The LCD screen has 99 99 or more effective pixels It may include blemishes of 0 01 or less such as a missing pixel or pixel lit all the time Due to the nature of the LCD screen an afterimage of the previous screen may remain after switching the image when the same image is displayed for hours In this case the sc...

Страница 4: ...ng These openings must not be blocked or covered The openings should never be blocked by placing the product on a bed sofa rug or other similar surface This product should never be placed near or over a radiator or heat register or in a built in installation unless proper ventilation is provided Never push objects of any kind into this product through cabinet slots as they may touch dangerous volt...

Страница 5: ...ctric shock and or injury Note The grounding pin also provides good protection from unexpected noise produced by other nearby electrical devices that may interfere with the performance of this product Use the product only with the supplied power supply cord set If you need to replace the power cord set make sure that the new power cord meets the following requirements detachable type UL listed CSA...

Страница 6: ...articles such as grain dust or metal powders Additional safety information Your device and its enhancements may contain small parts Keep them out of the reach of small children IT Equipment Recycling Information Acer is strongly committed to environmental protection and views recycling in the form of salvaging and disposal of used equipment as one of the company s top priorities in minimizing the ...

Страница 7: ... the risk of physical injury Incorrect computer usage may lead to carpal tunnel syndrome tendonitis tenosynovitis or other musculoskeletal disorders The following symptoms may appear in the hands wrists arms shoulders neck or back numbness or a burning or tingling sensation aching soreness or tenderness pain swelling or throbbing stiffness or tightness coldness or weakness If you have these sympto...

Страница 8: ...and or contrast to a comfortable level for enhanced text readability and graphics clarity Eliminate glare and reflections by placing your display in such a way that the side faces the window or any light source minimizing room light by using drapes shades or blinds using a task light changing the display s viewing angle using a glare reduction filter using a display visor such as a piece of cardbo...

Страница 9: ...that the product described above is in conformity with the relevant Union harmonization legislations as below Directive and following harmonized standards and or other relevant standards have been applied EMC Directive 2014 30 EU EN 55032 2012 AC 2013 Class B EN 61000 3 2 2014 3 Class D EN 55024 2010 EN 61000 3 3 2013 LVD Directive 2014 35 EU EN 60950 1 2006 A11 2009 A1 2010 A12 2011 A2 2013 RoHS ...

Страница 10: ...esired operation The following local Manufacturer Importer is responsible for this declaration Product LCD Monitor Model Number B277K SKU Number B277K xxxxxx x 0 9 a z or A Z Name of Responsible Party Acer America Corporation Address of Responsible Party 333 West San Carlos St Suite 1500 San Jose CA 95110 U S A Contact Person Acer Representative Phone No 254 298 4000 Fax No 254 298 4147 Acer Ameri...

Страница 11: ...r comfort zone vii Taking care of your vision viii Developing good work habits viii Declaration of Conformity ix Federal Communications Commission Declaration of Conformity x Unpacking 1 Attaching the base for selected models 2 Screen position adjustment 3 Connecting the adapter and AC Power cord 3 Power saving Display Data Channel DDC Connector pin assignment 4 19 pin color display signal cable 4...

Страница 12: ...the box and save the packing materials in case you need to ship or transport the monitor in the future LCD monitor Quick start guide USB cable Optional USERGUIDE LCD Monitor B7 series B277K DP Cable Optional HDMI cable Optional AC Power cord Audio Cable Optional Mini DP Cable Optional ...

Страница 13: ...ight tilt of the monitor Height Adjustment After pressing the top of the monitor then you can adjust the height of the monitor 2 1 120mm Tilt Please see the illustration below for an example of the tilt range Only at the highest point can 25 degrees of recline be offered for the angle of elevation 5 25 ...

Страница 14: ...swivel the monitor for the most comfortable viewing angle 45 45 Monitor Pivot Before rotating the display lift it to the top position and then push it back to the utmost degree Rotate clockwise or counter clockwise until the monitor stops at 90 90o 90o ...

Страница 15: ...T wire and plug rated 10 A 125 V For units using 220 240 V AC Use a cord set consisting of H05VV F cord and plug rated 10 A 250 V The cord set should have the appropriate safety approvals for the country in which the equipment will be installed Power saving The monitor will be driven into Power Saving mode by the control signal from the display controller as indicated by the amber color power LED ...

Страница 16: ...y informs the host system about its capabilities for example supported resolutions and corresponding timing The monitor supports the DDC2B standard 20 pin color display signal cable PIN No Description PIN No Description 1 ML_Lane 0 2 GND 3 ML_Lane 0 4 ML_Lane 1 5 GND 6 ML_Lane 1 7 ML_Lane 2 8 GND 9 ML_Lane 2 10 ML_Lane 3 11 GND 12 ML_Lane 3 13 KONFIG1 14 CONFIG2 15 AUX CH 16 GND 17 AUX CH 18 Hot P...

Страница 17: ...a0 10 TMDS Clock 11 TMDS Clock Shield 12 TMDS Clock 13 CEC 14 Reserved N C on device 15 SCL 16 SDA 17 DDC CEC Ground 18 5V Power 19 Hot Plug Detect 20 pin color Mini DP cable PIN No Description PIN No Description 1 ML_Lane 0 2 GND 3 ML_Lane 0 4 ML_Lane 1 5 GND 6 ML_Lane 1 7 ML_Lane 2 8 GND 9 ML_Lane 2 10 ML_Lane 3 11 GND 12 ML_Lane 3 13 KONFIG1 14 CONFIG2 15 AUX CH 16 GND 17 AUX CH 18 Hot Plug 19 ...

Страница 18: ...SVGA 800x600 56Hz 5 SVGA 800x600 60Hz 6 XGA 1024x768 60Hz 7 XGA 1024x768 70Hz 8 VESA 1152x864 75Hz 9 SXGA 1280x1024 60Hz 10 VESA 1280x720 60Hz 11 WXGA 1280x800 60Hz 12 WXGA 1440x900 60Hz 13 WSXGA 1680x1050 60Hz 14 UXGA 1920x1080 60Hz 15 QHD 2560x1440 75Hz 16 QHD 2560x1440 60Hz 17 UHD 3840x2160 30Hz 18 UHD 3840x2160 60Hz ...

Страница 19: ...al cable connector 3 Connect the USB Cable Optional Connect the USB 3 0 cable to port for fast charge Connect the USB 3 0 cable to port 4 Optional Connect the audio input socket AUDIO IN of the LCD monitor and the line out port on the computer with the audio cable 5 Insert the monitor power cable into the power port at the back of the monitor 6 Connect the power adapter and power cord to the monit...

Страница 20: ...io mode or game mode 4 Function key X a Press to view Main page Press again to enter Input select function b When the Function Menu is active this button will quit the OSD 5 Function key a Press to view Main page Press again to enter next function in the Function Menu b The single toggle button on the backside of the Display bezel operates like a joystick To move the cursor simply toggle the butto...

Страница 21: ...tandard Brightness 65 Input HDMI1 Menu 1 Hot Key1 Modes Brightness Volume Gamma Contrast Blue Light Over Drive 2 Hot Key2 Modes Brightness Contrast Volume Gamma Blue Light Over Drive 3 Hot Key3 Input Switch Hot Key 4 Main Menu Hot key1 default Standard mode To choose scenario mode sRGB Reading Darkroom User Standard ECO Graphics Movie sRGB Reading Darkroom User Movie Graphics ECO Standard Modes OK...

Страница 22: ...how Monitor Information and Reset control function Modes Hot Key To change Modes Hot Key menu Exit Hot Key X To exit current page and store Picture Mode Standard 65 50 Oﬀ Oﬀ Oﬀ Color Audio Performance OSD System Brightness Contrast Picture Enter Move Black Boost X Blue Light ACM Super Sharpness 5 HDR 1 Press the MENU key to open the OSD 2 Toggle the joystick to the up or down to select Picture fro...

Страница 23: ...en tested by TÜV Rheinland and meet the requirements of TÜV Rheinland s Low Blue Light Content standard 9 ACM Turn ACM on or off Note Set to On will be based on the current screen to dynamic contrast adjustment 10 HDR can control off and auto the default is off set to auto will automatically detect and deal with HDR signal Note 1 When HDR Auto the Modes will also be automatically set to HDR 2 When...

Страница 24: ...e to the right to navigate to the element you wish to adjust and press the joystick to enter it 3 Toggle to the left or right to adjust the sliding scales 4 Gamma mode allows you to adjust the luminance tone The default value is 2 2 standard value for Windows 5 Color temperature Default is warm You can choose Cool Normal Warm Bluelight or User 6 Modes To choose scenario mode 7 Color Space You can ...

Страница 25: ...mance Mode Standard OSD System Picture Color Over Drive Audio Normal Oﬀ Adaptive Sync Enter Move X Performance Oﬀ Refresh Rate Num 1 Press the MENU key to open the OSD 2 Toggle the joystick to the up or down to select Gaming from the OSD Then toggle to the right to navigate to the element you wish to adjust and press the joystick to enter it 3 Toggle to the left or right to control functions 4 Ove...

Страница 26: ...urning off the OSD menu 6 Transparency Select the transparency when using gaming mode The transparency can be 0 OFF 20 40 60 or 80 7 OSD Lock To choose OSD lock on off Note OSD Locked Set the OSD Lock to On by the OSD option and press Enter to execute the All Key lock function The OSD Locked message will be displayed in the middle of the screen LED lights will be changed from blue light to orange ...

Страница 27: ...the source from HDMI1 HDMI2 Mini DP DP 5 Auto Source The default is On which can support auto search for signal source in order Note Surround application must set Auto Source is Off 6 DP Format Default is DP1 2 can selection support DP1 1 or DP1 2 format 7 Wide mode You can select which screen aspect you are using The options are Aspect and Full 8 PIP PBP Select to set PIP PBP 9 Hot Key Assigment ...

Страница 28: ...de Movie Mode User 1 Press the MENU key to open the OSD 2 Toggle the joystick to the up or down to select Save Setting to from the OSD Then toggle to the right to navigate to the element you wish to adjust and press the joystick to enter it 3 Save Setting to Game mode There are five user defined profiles available When you have decided what settings suit you save them and system will be able to re...

Страница 29: ...ness and contrast to maximum or reset to their default setting Off Check the power switch Check if the AC power cord is properly connected to the monitor Amber Check if the video signal cable is properly connected at the back of monitor Check if the computer system is switched on and in power saving standby mode If OSD Lock is On the LED status set Amber Note Acer monitor is purposed for video and...

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