Initial system startup problems
Problems that occur at initial system startup are usually caused by an incorrect installation
or configuration. Hardware failure is a less possible cause. If the problem you are
experiencing is with a specific application.
Initial troubleshooting checklist
⚫
AC power is available at the wall outlet?
⚫
Is the power supply module properly installed?
⚫
Is the system power cord properly plugged into the power supply module socket? and
connected to a NEMA 5
-
15R outlet for 100
-
120 V or a NEMA 6
-
15R outlet for 200
-
240
V?
⚫
Are all peripheral cables correctly connected and secured?
⚫
Did you press the system power button to turn the server on (power on indicator should
be lit green)?
⚫
Are all device drivers properly installed?
⚫
Are hard disk drive(s) properly formatted and configured?
⚫
Are the BIOS configuration settings in the BIOS Setup Utility correct?
⚫
Is the operating system properly loaded?
Refer to the operating system documentation.
⚫
Are all hardware components compliant with the tested components
⚫
lists?
⚫
Are all internal cables correctly connected and secured?
⚫
Is the processor properly seated in its mainboard socket?
⚫
Are all standoffs in the proper location and not touching any components, causing a
potential short?
⚫
Are all add
-
in expansion cards fully seated in their mainboard slots?
⚫
Are all system jumpers correctly set?
⚫
Are all switch settings on add
-
in boards and peripheral devices correct?
To check these settings, refer to the manufacturer’s documentation that comes with
them. If applicable, ensure that there are no conflicts (e.g., two add
-
in boards sharing
the same interrupt).
