Acer Aspire M3202 Скачать руководство пользователя страница 59

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Troubleshooting

Please refer to generic troubleshooting guide for troubleshooting
information relating to following topics:

Power-On Self-Test (POST)

POST Check Points

POST Error Messages List

Error Symptoms List

Содержание Aspire M3202

Страница 1: ...I Aspire M3202 Service Guide Service guide files and updates are available on the AIPG CSD web for more information please refer to http csd acer com tw PRINTED IN TAIWAN ...

Страница 2: ...II Revision History Please refer to the table below for the updates made on Aspire M3202 Service Guide Date Chapter Updates ...

Страница 3: ...espect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and ...

Страница 4: ...s bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Remind you to do specific actions relevant to the accomplishment of procedures ...

Страница 5: ... NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details 2 Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the printe...

Страница 6: ... e t S e t u p 2 6 I n t e g r a t e d P e r i p h e r a l s 2 7 P o w e r M a n a g e m e n t 2 8 P n P P C I C o n f i g u r a t i o n 2 9 P C H e a l t h S t a t u s 3 0 F r e q u e n c y V o l t a g e C o n t r o l 3 1 L o a d D e f a u l t S e t t i n g s 3 2 B I O S S e c u r i t y F e a t u r e s 3 3 S a v e E x i t S e t u p 3 4 E x i t W i t h o u t S a v i n g 3 5 Chapter 3 Machine Disas...

Страница 7: ... 64 Sempron CPUs Chipset AMD RS780 AMD SB700 PCB Form Factor Micro ATX Dimension Layer 244mm x244mm Memory Memory Type 800 667 Support single channel 64 bit mode with maximum memory size up to 8GB Support un buffered DIMM RS780 DIMM Slot 4 Memory Max 512Mb 1GB 2GB devices technologies Capacity 512MB to 8GB Max memory support PCI PCI Express Slot Type x16 PCI Express x16 Slot Quantity 1 PCI Express...

Страница 8: ... Storage Type support DVD ROM DVD SuperMultiPlus SATA Slot Type SATA slot Slot Quantity 6 Storage Type support HDD BD DVD ROM DVD SuperMultiPlus Audio Audio Type HD audio codec Audio Channel 7 1 channel Audio Controller Codec ALC888S HD codec 7 1 Connectors support Rear 6 jack follow HD audio definition example as below Audio jacks color coding should meet Microsoft Windows Logo Program Device Req...

Страница 9: ... under 10 100 1000Mbs environment Reserved disable function on both hardware BIOS side Default is enabled Support DASH 1 0 1 1 feature USB Controller Type SB700 Ports Quantity 12 4 port for rear ports On board 4 2 5 headers 6 ports 4 ports for front daughter board 2 ports for internal card reader Connector Pin standard Intel FPIO pin definition Data transfer rate support USB 2 0 1 1 1394 Controlle...

Страница 10: ... 8718 Rear I O Connector 1 PS 2 Keyboard port 1 PS 2 Mouse port 1 D Sub port and HDMI port 4 USB ports 1 RJ45 LAN port 7 1 channel phone jack 6 audio jacks for ALC888S sku On board connectors 1 CPU socket 4 DDR2 memory sockets 1 PCI Express x16 slot 1 PCI Express x 1 slot 2 PCI slots 1 FDD slot 1 PATA IDE connector 6 SATA2 connectors 3 2 5 pin Intel FPIO specification USB pin connectors follow Int...

Страница 11: ...X style power supply Chasses accepts PS2 PS3 style power supply Features for internal mounting tab Location of 4 external mounting holes Power Supply Electrical Design Feature 500W 300w 250w in stable mode Acer Assign System Power Unit Voltage design should be covered 5V 3 3V 12V 5VSB 12V attention to 12V output capability Demand for both PFC Non PFC solutions two different quotations are needed M...

Страница 12: ...6 Main board Placement ...

Страница 13: ...7 Block Diagram ...

Страница 14: ...8 Aspire M3202 Front Panel The computer s front panel consists of the following 1 4 3 2 Label Description 1 ACER Logo 2 Optical drive 3 Card reader 4 Aspire Logo ...

Страница 15: ...0 6 Label Description Label Description 1 Power card socket 7 Fan aperture 2 PS 2 keyboard connector 8 PS 2 mouse connector 3 HDMI connector 9 System Fan 4 USB 2 0 connector 10 Monitor connector 5 LAN connector 11 1394 connector 6 Audio connector 12 ...

Страница 16: ...k in Sleep State in BIOS Setup is set to Enabled BIOS Item Specification BIOS code programmer Phoenix Award or AMI Kernel with Acer skin BIOS version R01 B4 BIOS ROM type SPI Flash BIOS ROM size 4Mb or 8Mb Support protocol SMBIOS DMI 2 4 DMI2 0 Device Boot Support 1st priority SATA HDD 2nd priority CD ROM 3rd priority Removable Device 4th priority LAN Support to LS 120 drive YES Support to BIOS bo...

Страница 17: ...lity Main Board Major Chips Item Specification North Bridge AMD RS780 South Bridge AMD SB700 APG controller AMD RS780 Super I O controller Super I O ITE 8718 Audio controller HD audio codec ALC888S HD codec 7 1 LAN controller Marvell 8071 8075 Gigabit Ethernet controller HDD controller AMD SB700 Keyboard controller Super I O ITE 8718 ...

Страница 18: ... Specification Memory slot number 4 slot 2slot Support Memory size per socket 512Mb 1Gb 2Gb Support memory type DDR2 Support memory interface DDR2 800 667 Support memory voltage 1 8V Support memory module package 240 pin DDR2 Support to parity check feature Yes Support to error correction code ECC feature No Memory module combinations You can install memory modules in any combination as long as th...

Страница 19: ... Enhanced stereo full duplex operation High performance audio accelerator and AC 97 support Full native DOS games compatibility Virtual FM enhances audio experience through real time FM to Wavetable conversionMPU 401 UART mode interface for Wavetable synthesizers and MIDI devices Integrated dual game port Meets AC 97and WHQL specifications Music synthesizer Yes internal FM synthesizer Sampling rat...

Страница 20: ...resident bus PCI bus Number of SATA channel SATA X 6 Support bootable CD ROM YES Floppy disk drive Interface Item Specification Floppy disk drive controller Super I O ITE 8718 Floppy disk drive controller resident bus ISA bus Support FDD format 360KB 720KB 1 2MB 1 44MB 2 88MB ...

Страница 21: ...nt daughter board 2 ports for 3 5 card reader module Environmental Requirements Item Specification Temperature Operating 5 C 35 C Non operating 20 60 C Storage package Humidity Operating 15 to 80 RH Non operating 10 to 90 RH Vibration Operating unpacked 5 500 Hz 2 20g RMS random 10 minutes per axis in all 3 axes 5 500 Hz 1 09g RMS random 1 hour per axis in all 3 axes ...

Страница 22: ... V V V USB Keyboard Mouse V V N A N A PME Disabled Disabled Disabled Disabled RCT Disabled Disabled Disabled Disabled WOR Disabled Disabled Disabled Disabled Devices wake up from S3 should be less than Devices wake up from S5 should be less than 10 seconds ...

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Страница 24: ...loads configuration values into the battery backed nonvolatile memory called CMOS RAM This memory area is not part of the system RAM NOTE If you repeatedly receive Run Setup messages the battery may be bad flat In this case the system cannot retain configuration values in CMOS Before you run Setup make sure that you have saved all open files The system reboots immediately after you exit Setup ...

Страница 25: ...so restart the system by simultaneously pressing Ctrl Alt Delete The Setup Utility main menu then appears Product Information Standard CMOS Features Advance BIOS Features CMOS Advanced Chipset Features Integrated Peripherals Power Management Setup PnP PCI Configuration PC Health Status Frequency VoltageControl Load Default Settings BIOS Security Features Save Changes and Exit Discard Changes and E...

Страница 26: ...page includes all the items of Green function features PnP PCI Configuration This setup page includes all configurations of PCI PnP ISA resources PC Health Status This setup page is the System auto detect Temperature voltage and fan speed Frequency Voltage Control This setup page is the System Frequency Voltage setup BIOS Security Features Change set or disable password It allows you to limit acce...

Страница 27: ...arameter Description Product Name This item lists the product name System Serial Number This item lists the system serial number System BIOS Version This item lists the system BIOS version BIOS Release Date This item lists the BIOS release date Processor Information System Manufacturer Acer Product Name Aspire M3202 System Serial Number System BIOS Version R01 B4 BIOS Release Date 02 26 2009 Asset...

Страница 28: ...ENTER Select Item Value F10 Save ESC Exit F1 General Help F9 Optimized Defaults CMOS Setup Utility Copyright C 1985 2008 American Megatrends Inc Standard CMOS Features Standard CMOS Features System Date Tue 03 25 2009 System Time 04 44 56 System Memory Base Memory Size 640KB Extd Memory Size 4096MB Wait for F1 If Error Enabled Item Help Use ENTER TAB or SHIFT TAB to select A field Use or to config...

Страница 29: ...d in the month Year from 1999 to 2099 System Time To set the time following the hour minute second format The items format is hour minute second The time is calculated base on the 24 hour timer clock Base Memory Size 640KB for system base memory Extended Memory Size The BIOS determines how much extended memory is present during the POST This is the amount of memory located above 1MB in the memory ...

Страница 30: ...d 1st Boot Device SATA 3M WDC WD3200 2nd Boot Device CD DVD 4M Optiarc 3rd Boot Device USB Generic Compac 4th Boot Device Network B02 D00 Yu Bootup Num Lock ON APIC support Enabled Interrupt 19 Capture Enabled Item Help KLIJ Move Enter Select Value F10 Save ESC Exit F1 General Help F9 Optimized Defaults CMOS Setup Utility Copyright C 1985 2008 American Megatrends Inc Advanced BIOS Features Configu...

Страница 31: ...u to see the sequence of boot device where BIOS attempts to load the disk operation system 2 nd Boot Device The item allows you to see the sequence of boot device where BIOS attempts to load the disk operation system 3 rd Boot Device The item allows you to see the sequence of boot device where BIOS attempts to load the disk operation system 4 th Boot Device The item allows you to see the sequence ...

Страница 32: ...to Change Fred Yes uCode Patch Level 0x1000095 GART Error Reporting Disabled Microcode Update Enabled Secure Virtual Machine Mode Enabled Cool N Quiet Enabled Item Help KLIJ Move Enter Select Value F10 Save ESC Exit F1 General Help F9 Load Default Settings CMOS Setup Utility Copyright C 1985 2008 American Megatrends Inc Advanced Chipset Features This option should remain disabled for The normal op...

Страница 33: ... to setup onboard devices Press enter Onboard I O Setup This item allows you to setup onboard I O chip Press enter Integrated Peripherals IDE Function Setup Press Enter Onboard Device Setup Press Enter Onboard I O Setup Press Enter Item Help KLIJ Move Enter Select Value F10 Save ESC Exit F1 General Help F9 Optimized Defaults CMOS Setup Utility Copyright C 1985 2008 American Megatrends Inc Integrat...

Страница 34: ...esume Control wake up event for S1 S3 S4 S5 Disabled Enabled PS 2 KB Mouse Wake Up Disabled Enabled USB Wake Up Control wake up event for S1 S3 Disabled Enabled Power Management Setup ACPI Aware O S Yes Video Power Down Mode Suspend Repost Video on S3 Resume NO RTC Resume Disabled PCIE Resume Enabled PS 2 KB Mouse Wake Up Enabled USB WakeUp Enabled Ring WakeUp Enabled Restore On AC Power Loss Last...

Страница 35: ...tte Snooping Disabled IRQ3 Available IRQ4 Available IRQ5 Available IRQ7 Available IRQ9 Available IRQ10 Available IRQ11 Available IRQ14 Available IRQ15 Available DMA Channel 0 Available DMA Channel 1 Available DMA Channel 3 Available DMA Channel 5 Available DMA Channel 6 Available DMA Channel 7 Available Item Help ENABLED informs the PCI devices that an ISA graphics device is installed In the syste...

Страница 36: ...is always enabled by system PC Health Status H W Health Function Enabled CPU Smart Fan Enabled Sys Smart Fan Enabled CPU Temperature 44 111 System Temperature 44 114 NB Temperature 55 131 CPU Fan Speed 2027RPM Sys Fan Speed 908RPM CPU Core 1 208V 1 1V 1 120V 3 30V 3 326V 5 00V 5 032V 12 0V 12 096V 5VSB 5 004V Item Help KLIJ Move Enter Select Value F10 Save ESC Exit F1 General Help F9 Optimized Def...

Страница 37: ... Frequency Voltage Control Item Help KLIJ Move Enter Select Value F10 Save ESC Exit F1 General Help F9 Optimized Defaults CMOS Setup Utility Copyright C 1985 2008 American Megatrends Inc Frequency Control ...

Страница 38: ...s This option opens a dialog box that lets you install optimized defaults for all appropriate items in the Setup Utility PnP PCI Configuration Advance BIOS Features CMOS Product Information Standard CMOS Features Advanced Chipset Features BIOS Integrated Peripherals Power Management Setup PC Health Status Frequency Control Loab Default Settings Loab Default Settings Save Exit Setup Exit Without Sa...

Страница 39: ...pervisor password user password should also be cleared All setup items will be view only except user password item when login with user password Press Enter Supervisor Password Not installed User Password Not Installed Change Supervisor Password Press Enter Item Help KLIJ Move Enter Select Value F10 Save ESC Exit F1 General Help F9 Optimized Defaults CMOS Setup Utility BIOS Security Features Insta...

Страница 40: ...tup Utility and exit the Setup Utility Press Y to save and Exit or N to return to the main menu Advance BIOS Features CMOS Product Information Standard CMOS Features Advanced Chipset Features Integrated Peripherals Power Management Setup PC Health Status Frequency Voltage Control BIOS Security Features Loab Default Settings Save Exit Setup Exit Without Saving KLIJ Move Enter Select Value F10 Save ...

Страница 41: ...t the Setup Utility Advance BIOS Features CMOS Product Information Standard CMOS Features Advanced Chipset Features Integrated Peripherals Power Management Setup PC Health Status Frequency Voltage Control BIOS Security Features Loab Default Settings Save Exit Setup Exit Without Saving KLIJ Move Enter Select Value F10 Save ESC Exit F1 General Help F9 Load Default Settings CMOS Setup Utility Exit Wi...

Страница 42: ...trap and conductive mat for preventing electrostatic discharge Wire cutter Phillips screwdriver may require different size NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatches when putting back the components ...

Страница 43: ...fore You Begin Before proceeding with the disassembly procedure make sure that you do the following 1 Turn off the power to the system and all peripherals 2 Unplug the AC adapter and all power and signal cables from the system ...

Страница 44: ...tells you how to disassemble the system when you need to perform system service Please also refer to the disassembly video if available CAUTION Before you proceed make sure you have turned off the system and all peripherals connected to it ...

Страница 45: ...39 Bengal Plus Aspire M3202 Standard Disassembly Process Bezel Process 1 According to the requirement paste ATI OS CPU HDMI and marketing label by SKU ...

Страница 46: ...40 Remove side cover Process 1 Put the Computer on the worktable lightly 2 Release left right side cover with 4 screws then remove left right side cover ...

Страница 47: ...pipe Process 1 Release the CPU fan pipe Remove Cards Process 1 Release the slot cover tooless 2 Remove VGA TV Modem Card the following list is for your reference about the mutual location relation Optional by SKU 1 2 3 4 ...

Страница 48: ...42 ...

Страница 49: ...ve HDD Data Cables Process 1 Remove master HDD data cable from M B SATA1 SATA3 Optional by SKU 2 Remove slave ODD data cable from M B SATA2 SATA4 Optional by SKU Remove slave HDD cable Remove master HDD cable ...

Страница 50: ...Remove ODD DATA cable Process 1 Remove master ODD data power cable from Master ODD Remove HDD power cable Process 1 Remove master HDD data cable from master HDD 2 Remove slave HDD data cable from slave HDD ...

Страница 51: ...move Cables Process 1 Remove Power SW cable cable from M B 2 Remove FI O USB cable from M B 3 Remove MCR USB cable from M B 4 Remove Card reader cable from M B 5 Remove audio cable from the AUDIO port on M B ...

Страница 52: ...the screws and take out HDD bracket 2 Remove two sides with 2 screws for each and then remove the master HDD and Slave HDD 3 Remove Slave HDD from the second HDD location Optional by SKU Master HDD location Slave HDD location 1 2 3 4 ...

Страница 53: ...47 Remove card reader Process 1 Remove card reader from chassis Remove ODD Process 1 Remove bezel of chassis 2 Remove Master ODD from the location 3 Remove slave ODD from the location Optional by SKU ...

Страница 54: ...48 Remove Cables Process 1 Remove M B power cable from M B ATX1 2 Remove 12 V power cable from M B JPW1 3 Remove System Fan cable from M B SYS F2 M B power cable ...

Страница 55: ...r screws according to the following picture 2 Remove Sys FAN Optional by SKU Remove mother board Process 1 Release 8 pcs screws form the corresponding hole 2 Release screws according to the following picture in turn Release four screws 4 3 1 2 ...

Страница 56: ...50 1 Remove the Mother board from chassis Remove CPU cooler Process 1 Remove cooler power cable from M B CPU F 2 Open the handle and clip Remove Cooler from the Retention module ...

Страница 57: ...51 Remove memory Process 1 Remove the first Memory from DIMM 2 Remove the second Memory from DIMM2 Optional by SKU Remove CPU Process 1 Remove CPU according following the pictures ...

Страница 58: ...52 Remove I O shielding Process 1 Remove I O Shielding ...

Страница 59: ...oubleshooting Please refer to generic troubleshooting guide for troubleshooting information relating to following topics Power On Self Test POST POST Check Points POST Error Messages List Error Symptoms List ...

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Страница 62: ... 5 4 3 2 1 24 23 22 21 20 19 18 17 16 15 14 13 12 11 10 Pin Signal Name Pin Signal Name 1 3 3 13 3 3V 2 3 3 14 12V 3 COM 15 COM 4 5V 16 PS_ON 5 COM 17 COM 6 5V 18 COM 7 COM 19 COM 8 PWR OK 20 5V 9 5VSB 21 5V 10 12V 22 5V 11 12V 23 5V 12 3 3V 24 COM ...

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Страница 65: ... that you should check the most up to date information available on your regional web or channel For whatever reasons a part number change is made it will not be noted in the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your ...

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Страница 85: ...2 6G 512KB x3 95W KC PH202 710 AM2 Sempron LE 1100 940 1 9G 256KB 45W KC SLE02 110 AM2 Sempron LE 1150 940 2 0G 256KB 45W KC SLE02 115 AM2 Sempron LE 1200 940 2 1G 512KB 45W KC SLE02 120 AM2 Sempron LE 1250 940 2 2G 512KB 45W KC SLE02 125 AM2 Sempron LE 1300 940 2 3G 512KB 45W KC SLE02 130 AMD CPU Athlon X2 3250e 1 5G 1024KB 22W KC AE002 325 AMD Athlon 2650e 940 1 6G 512KB 15W KC AE002 265 AM2 BE ...

Страница 86: ...8D0BY AD KN 1GB03 024 GU342G0ALEPR692C6CE KN 2GB0H 004 HDD 7 2rpm XL160 WD1600AAJS 22PSA0 SATAII 3G 8MB LF W NCQ RoHS KH 16008 018 7 2rpm XL160 WD1600AAJS 00PSA0 SATAII 3G 8MB LF W NCQ RoHS KH 16008 020 WD2500AAJS 22B4A0 KH 25008 020 WD2500AAJS 22L7A0 KH 25008 023 Seagate Pharaoh SATA 320G HDD Modle ST3320418AS 7200rpm KH 32001 015 Gemini SATA 320GB Model HDP725032GLA380 RoHS KH 32007 003 WD5000AA...

Страница 87: ...Card D 1156I A7A FX 10100 004 Power Supply FSP ATX 250PA 1 Non PFC PY 25008 027 FSP ATX 250PA 1PF PFC PY 25008 028 DPS 250AB 22 D PY 25009 005 DPS 250AB 22 E PY 25009 006 Mouse PS 2 optical mouse SM 9620 0810 MS 11200 017 USB optical USB Mouse M UAY ACR2 0810 MS 11200 014 USB optical USB mouse SM 9625 0810 MS 11200 018 KEYBOARD Keyboard CHICONY KB 0759 PS 2 Standard 104KS Black US w o eKey KB PS20...

Страница 88: ...Keyboard CHICONY KB 0759 PS 2 Standard 105KS Black Italian w o eKey KB PS203 296 Keyboard CHICONY KB 0759 PS 2 Standard 105KS Black French w o eKey KB PS203 297 Keyboard CHICONY KB 0759 PS 2 Standard 105KS Black Swedish w o eKey KB PS203 298 Keyboard CHICONY KB 0759 PS 2 Standard 105KS Black UK w o eKey KB PS203 299 Keyboard CHICONY KB 0759 PS 2 Standard 105KS Black Dutch w o eKey KB PS203 300 Key...

Страница 89: ...dard 105KS Black Turkish Q w o eKey KB PS203 317 Keyboard CHICONY KB 0759 PS 2 Standard 105KS Black Arabic French w o eKey KB PS203 318 Keyboard CHICONY KB 0759 PS 2 Standard 104KS Black Kazakh w o eKey KB PS203 319 Keyboard CHICONY KB 0759 PS 2 Standard 104KS Black Turkmen w o eKey KB PS203 320 Keyboard CHICONY KB 0759 PS 2 Standard 105KS Black Nordic w o eKey KB PS203 321 Keyboard LITE ON SK 962...

Страница 90: ...rew w o eKey KB USB0B 179 Keyboard LITE ON SK 9625 USB Standard 105KS Black Polish w o eKey KB USB0B 180 Keyboard LITE ON SK 9625 USB Standard 105KS Black Slovenian w o eKey KB USB0B 181 Keyboard LITE ON SK 9625 USB Standard 105KS Black Slovak w o eKey KB USB0B 182 Keyboard LITE ON SK 9625 USB Standard 104KS Black Russian w o eKey KB USB0B 183 Keyboard LITE ON SK 9625 USB Standard 105KS Black Hung...

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