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Chapter 4

Index of Error Messages

Error Code List

Error Codes

Error Messages

006

Equipment Configuration Error
Causes:
1. CPU BIOS Update Code Mismatch
2. IDE Primary Channel Master Drive Error
(THe causes will be shown before “Equipment Configuration
Error”)

010

Memory Error at xxxx:xxxx:xxxxh (R:xxxxh, W:xxxxh)

070

Real Time Clock Error

071

CMOS Battery Bad

072

CMOS Checksum Error

110

System disabled.
Incorrect password is specified.

Battery critical LOW
In this situation BIOS will issue 4 short beeps then shut down
system, no message will show.

Thermal critical High
In this situation BIOS will shut down system, not show message.

Error Message List

Error Messages

FRU/Action in Sequence

Failure Fixed Disk

Reconnect hard disk drive connector.
“Load Default Settings” in BIOS Setup Utility.
Hard disk drive
System board

Stuck Key

see “Keyboard or Auxiliary Input Device Check” on page 58.

Keyboard error

see “Keyboard or Auxiliary Input Device Check” on page 58.

Keyboard Controller Failed

see “Keyboard or Auxiliary Input Device Check” on page 58.

Keyboard locked - Unlock key switch

Unlock external keyboard

Monitor type does not match CMOS - Run Setup Run “Load Default Settings” in BIOS Setup Utility.

Shadow RAM Failed at offset: nnnn

BIOS ROM
System board

System RAM Failed at offset: nnnn

DIMM
System board

Extended RAM Failed at offset: nnnn

DIMM
System board

System battery is dead - Replace and run Setup

Replace RTC battery and Run BIOS Setup Utility to reconfigure
system time, then reboot system.

System CMOS checksum bad - Default
configuration used

RTC battery
Run BIOS Setup Utility to reconfigure system time, then reboot
system.

System timer error

RTC battery
Run BIOS Setup Utility to reconfigure system time, then reboot
system.
System board

Содержание Aspire 5040

Страница 1: ...Aspire 3040 5040 Series Service Guide PRINTED IN TAIWAN Service guide files and updates are available on the ACER CSD web for more information please refer to http csd acer com tw ...

Страница 2: ...II Revision History Please refer to the table below for the updates made on Aspire 3020 5020 service guide Date Chapter Updates ...

Страница 3: ...pect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and an...

Страница 4: ... bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures ...

Страница 5: ... NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details 2 Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the printe...

Страница 6: ...VI ...

Страница 7: ...ulti window viewing on dual display via Acer GridVistaTM T 15 4 WXGA color TFT LCD 1280 x 800 pixel resolution supporting simultaneous multi window viewing on dual display via Acer GridVistaTM T 15 0 XGA color TFT LCD 1024 x 768 pixel resolution T 16 7 million colors T ATI MOBILITYTM RADEONTM X1300 with 64 MB or above of external DDR VRAM supporting ATI HyperMemoryTM with up to 512 MB of shared sy...

Страница 8: ...M solution supporting Acer SignalUpTM wireless technology T WPAN integrated Bluetooth Human centric design and ergonomics T Rugged yet extremely portable design T Stylish appearance T Full size keyboard with four programmable launch keys T Ergonomically centered touchpad pointing device T Internet 4 way scroll button I O Ports T PC Card slot one Type II T Four USB 2 0 ports T External display VGA ...

Страница 9: ...PCI Express x2 802 11a b g Mini PCI PCI Bus 33MHz PCB Layer Stackup RS482M 34 35 35 29 17 18 19 20 21 11 12 13 14 4 5 6 7 3 49 50 51 52 53 16 15 ATI PCI Express x16 DDR 333 400 8 9 10 CP2211 1 Slot Cardbus PCMCIA I F CB1410 ENE 26 PCMCIA SLOT Support TypeII PWR SW 25 26 IDT CV137 PIDE DVD CD RW 24 SIDE HDD 24 AZALIA MDC Card OP AMP G1421 33 23 MODEM Line In MIC In 3 Line Out33 10 100Mb USB x 4 24 ...

Страница 10: ...IC1 Microphone connector 9 U32 Keyboard controller 3 LID1 Lid switch cable connector 10 U4 Audio codec 4 BLUE1 Bluetooth module connector 11 SPK1 Speaker set cable connector 5 KB1 Keyboard connector 12 PC1 PC card slot 6 SW1 Switch 13 RTC1 RTC battery connector 7 TPAD1 Touchpad connector ...

Страница 11: ...SB1 USB port 14 USB2 USB port 4 MDCW1 Modem board cable connector 15 USB3 USB port 5 Modem board connector 16 USB4 USB port 6 U52 LAN Controller Realtek8110SBL 17 DDR1 Dimm slot 1 7 U55 South bridge 18 DDR2 Dimm slot 2 8 ODD1 ODD module connector 19 U79 Cardbus controller 9 MIN1 Mini PCI slot 20 HDD1 HDD connector ...

Страница 12: ...re below for enlarged image IMPORTANT Please ignor the switch description on the main board The description may not be accurate Please see the table below for swtich settings you need 10 U54 VGA chipset 21 LIN1 Line in jack 11 U61 North bridge 22 LOUT1 Line out jack Switch Function SW1 1 No Function ...

Страница 13: ...en you need to change English keyboard to French keyboard You do not need to switch the switch before after you chagne the keyboard SW1 4 No Function Note The keyboard cable can connect directly to the keyboard controller Two pins of the keyboard cable are reserved to keyboard keyboard controller signals Therefore you do not need to switch the switch as you change the keyboard to other language Fo...

Страница 14: ...our computer 5 Touchpad Touch sensitive pointing device which functions like a computer mouse 6 Click buttons left center and right The left and right buttons function like the left and right mouse buttons the center button serves as a 4 way scroll button 7 Easy launch buttons Buttons for launching frequently used programs 8 Status indicators Light Emitting Diodes LEDs that turn on and off to show...

Страница 15: ...cation button indicator Enables disables the wireless function Indicates the status of wireless LAN communications 4 Microphone Line in jack Accepts audio line in devices e g audio CD player stereo walkman 5 Headphones speaker line out jack Connects to audio line out devices e g speakers headphones 6 Battery indicator Lights when the battery is being charged 7 Power indicator Lights when the compu...

Страница 16: ...d 4 PC Card slot eject button Ejects the PC Card from the slot Icon Item Description 1 Optical drive Internal optical drive accepts CDs or DVDs slot load or tray load depending on model 2 Optical disk access indicator Lights up when the optical drive is active 3 Optical drive eject button Internal optical drive accepts CDs or DVDs depending on the optical drive type Emergency eject hole Ejects the...

Страница 17: ...J 11 Connects to a phone line 4 Network jack Connects to an Ethernet 10 100 1000 based network 5 USB 2 0 port Connects to USB 2 0 devices e g USB mouse USB camera 6 External display port Connects a display device e g external monitor LCD projector 7 Ventilation slots Enable the computer to stay cool even after prolonged use Note Icon Item Description Item Description Icon Item Description ...

Страница 18: ...attery in place 3 Battery release latch Releases the battery for removal 4 Battery bay Houses the computer s battery pack 5 Cooling fan Helps keep the computer cool Note Do not cover or obstruct the opening of the fan 6 Memory and hard disk bay Houses the computer s main memory and hard disk secured by a screw Icon Function Description Cap lock Lights when Cap Lock is activated Num lock Lights whe...

Страница 19: ...er Please see Acer eManager The mail and Web buttons are pre set to email and Internet programs but can be reset by users To set the Web browser mail and programmable keys run the Acer Launch Manager Wireless LAN Indicates the status of wireless LAN communication Power Lights up when the computer is on Battery Lights up when the battery is being charged Launch key Default application Mail Email ap...

Страница 20: ... the left 1 and right 4 buttons located beneath the touchpad to perform selection and execution functions These two buttons are similar to the left and right buttons on a mouse Tapping on the touchpad is the same as clicking the left button T Use the 4 way scroll 3 button to scroll up or down and move left or right a page This button mimics your cursor pressing on the right scroll bar of Windows a...

Страница 21: ...ping too hard will not increase the touchpad s responsiveness Drag Click and hold then use finger to drag the cursor on the touchpad Tap twice at the same speed as double clicking a mouse button then hold finger to the touchpad on the second tap to drag the cursor Access context menu Click once Scroll Click and hold to move up down left right Function Left Button 1 Right Button 4 Main touchpad 2 C...

Страница 22: ...ll alphabetic characters typed are in uppercase Num lock Fn F11 When Num Lock is on the embedded keypad is in numeric mode The keys function as a calculator complete with the arithmetic operators and Use this mode when you need to do a lot of numeric data entry A better solution would be to connect an external keypad Scroll lock Fn F12 When Scroll Lock is on the screen moves one line up or down wh...

Страница 23: ... be used with other keys to provide a variety of function Tab Activates next taskbar button E Opens the My Computer window F1 Opens Help and Support F Opens the Find All Files dialog box R Opens the Run dialog box M Minimizes all windows Shift M Undoes the minimize all windows action Application key This key has the same effect as clicking the right mouse button it opens the application s context ...

Страница 24: ... monitor if connected and both Fn F6 Screen blank Turns the display screen backlight off to save power Press any key to return Fn F7 Touchpad toggle Turns the internal touchpad on and off Fn F8 Speaker toggle Turns the speakers on and off Fn w Volume up Increases the speaker volume Fn y Volume down Decreases the speaker volume Fn x Brightness up Increases the screen brightness Fn z Brightness down...

Страница 25: ... keyboard The US dollar sign 1 Open a text editor or word processor 2 Either directly press the Dollar key at the bottom right of the keyboard or hold Shift and then press the 4 key at the upper center of the keyboard NOTE This function varies by the operating system version NOTE Some fonts and software do not support the Euro symbol Please refer to www microsoft com typography faq faq12 htm for m...

Страница 26: ...IOS vendor Phneoix BIOS Version 3A03 BIOS ROM type SST 39SF040A 512KX8 CMOS Boot Block Flash Memory BIOS ROM size 512KB BIOS package 32 pin PLCC Supported protocols ACPI 1 0b PC Card 95 SM BIOS 2 3 IEEE1284 ECP EPP PCI 2 2 PnP 1 0a DMI 2 0 PS 2 keyboard and mouse USB 2 0 VGA BIOS CD ROM bootable IEEE 1394 BIOS password control Set by setup manual Second Level Cache Item Specification Cache control...

Страница 27: ...4MB 128MB 128MB 256MB 128MB 256MB 384MB 128MB 512MB 640MB 1284MB 1024MB 1152MB 256MB 128MB 384MB 256MB 256MB 512MB 256MB 512MB 768MB 256MB 1024MB 1280MB 512MB 128MB 640MB 512MB 256MB 768MB 512MB 512MB 1024MB 512MB 1024MB 1536MB 1024MB 0MB 1024MB 1024MB 128MB 1125MB 1024MB 256MB 1280MB 1024MB 512MB 1536MB 1024MB 1024MB 2048MB LAN Interface Item Specification Chipset Realtek RTC8110SBL 10 100 1000M ...

Страница 28: ...le 802 11b g optional device Item Specification Chipset built in ATI SB400 Data throughput 11 54 Mbps Protocol 802 11b g Interface Mini PCI type II Wireless Module 802 11a b g optional device Item Specification Chipset built in ATI SB400 Data throughput 11 54 Mbps Protocol 802 11 a b g Interface Mini PCI type II 6 in 1 card reader Item Specification Chipset TI PCI7411 Protocol support MS MS PRO MM...

Страница 29: ...ation Vendor model name DVD CDRW KME UIDA760 24x24x8x24x DVD CDRW QSI SBW 242C 24x24x8x24x Performance Specification With CD Diskette With DVD Diskette Transfer rate KB sec Sustained Max 3 6Mbytes sec Sustained Max 10 8Mbytes sec Buffer Memory 2MB Interface Enhanced IDE ATAPI compatible Applicable disc format DVD DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 DVD R read single border DVD RW DVD RAM 2 6GB 4 7GB...

Страница 30: ...d DVD R RW Ver1 1 Loading mechanism Load Manual Release a Electrical Release Release Button b Release by ATAPI command c Emergency Release Power Requirement Input Voltage 5 V 5 Operating Audio Interface Item Specification Audio Controller ALC655 Audio onboard or optional Built in Mono or Stereo Stereo Resolution 18 bit stereo digital to analog converter 18 bit stereo analog to digital converter Co...

Страница 31: ...ion Chipset TI PCI7411 Number of IEEE 1394 port 1 Location Left side Connector type IEEE 1394 PCMCIA Port Item Specification PCMCIA controller TI PCI7411 Supports card type Type II Number of slots One type II Access location Left panel Supports ZV Zoomed Video port No ZV support Supports 32 bit CardBus Yes System Board Major Chips Item Controller Core logic ATI RS480M ATI SB400 VGA ATI Mobility RA...

Страница 32: ...ies in parallel Normal voltage 14 4V Charge voltage 16 8 0 2v LCD 15 inch Item Specification Vendor model name AU B150XG01 QDI QD15XL06 01 Hannstar HSD150PX14 A07 Screen Diagonal mm 381 15 0 inches 15 0 inches Active Area mm 304 1x228 1 304 1x228 1 304 1x228 1 Display resolution pixels 1024x768 XGA 1024x768 XGA 1024x768 XGA Pixel Pitch 0 297x0 297 0 099x0 297 0 297x0 297 Pixel Arrangement R G B Ve...

Страница 33: ...0 297 0 25875x0 25875 0 25875x0 25875 Pixel Arrangement R G B Vertical Stripe R G B Vertical Stripe R G B Vertical Stripe Display Mode Transmissive mode normally White Transmissive normally White Normally White Typical White Luminance cd m2 also called Brightness 150 150 190 Luminance Uniformity N A 40 N A Contrast Ratio 250 300 500 Response Time Optical Rise Time Fall Time msec 10 20 typ 30 30 10...

Страница 34: ...ncy 82 min 115VAC input full load System Power Management ACPI mode Power Management Mech Off G3 All devices in the system are turned off completely Soft Off G2 S5 OS initiated shutdown All devices in the system are turned off completely Working G0 S0 Individual devices such as the CPU and hard disc may be power managed in this state Suspend to RAM S3 CPU set power down VGA Suspend PCMCIA Suspend ...

Страница 35: ...y please set the parameter to enabled Press F12 during POST to enter multi boot menu In this menu user can change boot device without entering BIOS SETUP Utility PhoenixBIOS Setup Utility Information Main Advanced Security Boot Exit CPU Type AMD Turion tm 64 Mobile Technology ML 37 CPU Speed System BIOS Ver V1 02 MP BIOS version VGA BIOS Ver BK ATI VER009 012 001 007 017440 KBC Ver V13 Serial Numb...

Страница 36: ...tem T Press while you are in any of the menu options to go to the Exit menu T In any menu you can load default settings by pressing t You can also press u to save any changes made and exit the BIOS Setup Utility NOTE You can change the value of a parameter if it is enclosed in square brackets Navigation keys for a particular menu are shown on the bottom of the screen Help for parameters are found ...

Страница 37: ...ard controller firmware version Serial Number This field displays the serial number of this unit Asset Tag Number This field displays the asset tag number of the system Product Name This field shows product name of the system Manufacturer Name This field displays the manufacturer of this system UUID Number This will be visible only when an internal LAN device is presenting UUID 32bytes PhoenixBIOS...

Страница 38: ...in Advanced Security Boot Exit Item Specific Help System Time 15 56 48 System Date 02 20 2006 System Memory 624 KB Extended Memory 1022 MB Video Memory 128 MB Quiet Boot Enabled Power on display Auto Network boot Enabled F12 Boot Menu Disabled Tab Shift Tab or Enter selects field F1 Help Select Item F5 F6 Change Values F9 Setup Defaults Esc Exit Select Menu Enter Select 4Sub Menu F10 Save and Exit...

Страница 39: ...een is disabled Disabled Customer Logo is not displayed and Summary Screen is enabled Option Enabled or Disabled Power on display Auto During power process the system will detect if any display device is connected on external video port If any external display device is connected the power on display will be in CRT or projector only mode Otherwise it will be in LCD only mode Both Simultaneously en...

Страница 40: ...request of the infrared port IRQ3 IRQ5 DMA channel Sets a DMA channel for the printer to operate in ECP mode This parameter is enabled only if Mode is set to ECP DMA3 DMA1 Serial Port A Enables disables or auto detects the serial port A Enabled Disabled Auto PhoenixBIOS Setup Utility Info Main Advanced Security Boot Exit Item Specific Help Infrared Port FIR Configure Infrared Port using options Di...

Страница 41: ...auto detects the parallel port Enabled Disabled Auto Legacy USB Support Enables disables USB interface devices support Enable for use with a non USB aware Operating System such as DOS or UNIX Option Enabled or Disabled Parameter Description Options ...

Страница 42: ...word Is Clear Supervisor Password Is Clear Enter Set User Password Set Supervisor Password Password on Boot Disabled Supervisor Password controls accesses of the whole setup utility It can be used to boot up when Password on boot is enabled F1 Help Select Item F5 F6 Change Values F9 Setup Defaults Esc Exit Select Menu Enter Select 4 Sub Menu F10 Save and Exit Enter Exit Security Primary HardDisk S...

Страница 43: ...the Password on boot parameter 5 When you are done press u to save the changes and exit the BIOS Setup Utility Removing a Password Follow these steps 1 Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key The Set Password box appears Parameter Description Option User Password is Shows the setting of the user password Clear or Set Supervisor Password is Shows ...

Страница 44: ...et Password box appears 2 Type the current password in the Enter Current Password field and press e 3 Type a password in the Enter New Password field Retype the password in the Confirm New Password field 4 Press e After setting the password the computer sets the User Password parameter to Set 5 If desired you can enable the Password on boot parameter 6 When you are done press u to save the changes...

Страница 45: ...Chapter 2 39 If the new password and confirm new password strings do not match the screen will display the following message ...

Страница 46: ...D ROM in module bay PhoenixBIOS Setup Utility Information Main Advanced Security Exit Item Specific Help Hard Drive CD ROM DVD Drive Use or to select a device then press F6 to move it up the list or F5 move it down the list Press ESC to escape the menu F1 Help Select Item F5 F6 Change Values F9 Setup Defaults Esc Exit Select Menu Enter Select 4 Sub Menu F10 Save and Exit Network Boot Boot Floppy D...

Страница 47: ... data to CMOS Load Setup Default Load default values for all SETUP item Discard Changes Load previous values from CMOS for all SETUP items Save Changes Save Setup Data to CMOS PhoenixBIOS Setup Utility Information Main Advanced Security Boot Item Specific Help Exit Saving Changes Exit Disarding Changes Load Setup Defaults Exit System Setup and save your changes to CMOS F1 Help Select Item F5 F6 Ch...

Страница 48: ...ery Diskette before you use the Phlash utility NOTE Do not install memory related drivers XMS EMS DPMI when you use the Phlash NOTE Please use the AC adaptor power supply when you run the Phlash utility If the battery pack does not contain enough power to finish BIOS flash you may not boot the system because the BIOS is not completely loaded Fellow the steps below to run the Phlash 1 Prepare a boo...

Страница 49: ...r preventing electrostatic discharge T Small Philips screw driver T Philips screwdriver T Plastic flat head screw driver T Tweezers NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatch when putting back the components When you remove the stripe cover please be careful not to scrape the cover Ch...

Страница 50: ... Begin Before proceeding with the disassembly procedure make sure that you do the following 1 Turn off the power to the system and all peripherals 2 Unplug the AC adapter and all power and signal cables from the system 3 Remove the battery pack ...

Страница 51: ...de assembly frame in that order Start Battery Middle Cover DIMM HDD Cover Wireless LAN Cover H 2 O 1 HDD Module N 4 H 3 CPU Fan Lower Case Assembly G 2 VGA Heatsink Modem Board Wireless LAN Cover ODD Module Memory HDD HDD Bracket L 4 Keyboard LCD Module J 2 I 2 E 1 KB to U case E 10 U case to L case F 3 U case to L case Upper Case Assembly M 3 Upper Case Touchpad Assembly Touchpad Bracket Touchpad...

Страница 52: ...23 8R0 G SCREW M2 3 NYLON 1JMCPC 420325 86 9A352 3R0 H SCREW 86 9A352 4R0 I SCREW M2 5 4L NYLOCK BLACK ZN 86 9A353 4R0 J SCREW M2 5X6 86 9A353 6R0 K SRW M2 5 8L B ZN NYLOK 700 86 9A353 8R0 L SCREW M3x4 86 9A524 4R0 86 9A524 4R0 M SCREW WAFER NYLOK NI 2ML3 86 9A552 3R0 N SCRW M2 4 WAFER NI 86 9A552 4R0 O SCRW M2 5 3 WAFER NI 86 9A553 3R0 4 screw caps J 4 for 15 J 8 for 15 4 LCD Bezel I 2 LCD Invert...

Страница 53: ...Chapter 3 47 Removing the Battery Pack 1 Unlock the battery lock 2 Slide the battery latch then remove the battery ...

Страница 54: ...cover 2 Detach the DIMM HDD cover carefully 3 Pop out the memory then remove it 4 Remove four screws fastening the HDD module 5 Pull the HDD module backwards then detach it Removing the Wireless LAN Card 1 Remove the two screws fastening the wireless LAN cover 2 Then detach the wireless LAN cover 3 Disconnect the main and the auxiliary antennae 4 Pop out the wireless LAN card then remove it ...

Страница 55: ...DD module outwards then remove it Removing the LCD Module 1 Open the notebook as the impage shows 2 Detach the middle cover carefully as shown 3 Remove the screw holding the keyboard 4 Turn over the keyboard as shown 5 Disconnect the keyboard cable then remove the keyboard 6 Pull out the wireless LAN antenna from the main unit as shown ...

Страница 56: ... 7 Take out the LCD cable from the main unit then disconnect the cable 8 Remove two screws fastening the LCD module 9 Remove another two screws on the bottom as shown 10 Then detach the entire LCD module cautiously ...

Страница 57: ...different types of screws on the bottom side One type is SCREW 2 5 6 86 9A323 6R0 and the quantity is 10 The other is SCREW M2 5 8 NON NYLOK 86 9A323 8R0 the quantity is 3 Please see the image below red circles indicate SCREW M2 5 8 86 9A323 8R0 location Please do not misplace the longer screw to other location on the bottom side The misplacement may damage the main board 5 Open the upper case ass...

Страница 58: ...chpad bracket carefully 4 Then detach the touchpad from the touchpad bracket Disassembling the Lower Case Assembly 1 Disconnect the bluetooth cable then remove the bluetooth module 2 Disconnect the speaker set cable from the main board 3 Remove two screws fastening the main board to the lower case 4 Remove three screws fastening the fan to the lower case ...

Страница 59: ...board cable from the main board 9 Remove the two screws holding the modem board 10 Disconnect the modem board from the main board then remove it 11 Disconnect the modem cable from the modem board 12 Remove the three screws holding the CPU heatsink 13 Remove the CPU heatsink from the main board 14 Use a flat headed screwdriver to release the CPU socket lock see the picture on the middle and on the ...

Страница 60: ...six screws fastening the VGA heatsink 17 Then remove the VGA heatsink from the main board 18 Remove the three screws fastening the speaker set 19 Tear off the tape holding the speaker set 20 Take out the speaker set from the lower case This completes main unit disassembly ...

Страница 61: ...cover then disconnect the LCD cable from the inverter 6 Disconnect the inverter cable and remove the inverter 7 Remove two screws fastening the LCD assembly 8 Take out the LCD assembly from Remove another screw holding the LCD bracket on the other side 9 Remove the four screws fastening the LCD left bracket then remove it 10 Remove the four screws fastening the LCD right bracket then remove the br...

Страница 62: ...External Modules Disassembling the HDD Module 1 Remove the two screws holding the HDD bracket on one side 2 Remove another two screws holding the HDD bracket on the other side 3 Then take the hard disc drive out from the HDD bracket ...

Страница 63: ... which page to go to Symptoms Verified Go To Power failure The power indicator does not go on or stay on Power System Check on page 59 POST does not complete No beep or error codes are indicated Power On Self Test POST Error Message on page 62 Undetermined Problems on page 74 POST detects an error and displayed messages on screen Error Message List on page 63 Other symptoms i e LCD display problem...

Страница 64: ...label can cause damage to the drive or can cause the drive to fail Do the following to select the test device 1 Boot from the diagnostics diskette and start the diagnostics program 2 See if CD ROM Test is passed when the program runs to CD ROM Test 3 Follow the instructions in the message window If an error occurs reconnect the connector on the System board If the error still remains 1 Reconnect t...

Страница 65: ...ns in the message window NOTE Make sure that the DIMM is fully installed into the connector A loose connection can cause an error Power System Check To verify the symptom of the problem power on the computer using each of the following power sources 1 Remove the battery pack 2 Connect the power adapter and check that power is supplied 3 Disconnect the power adapter and install the charged battery ...

Страница 66: ...e following T Replace the System board T If the problem is not corrected see Undetermined Problems on page 74 T If the voltage is not correct go to the next step NOTE An audible noise from the power adapter does not always indicate a defect 3 If the power on indicator does not light up check the power cord of the power adapter for correct continuity and installation 4 If the operational charge doe...

Страница 67: ...battery pack that has less than 50 of the total power remaining when installed in the computer If the battery status indicator does not light up remove the battery pack and let it return to room temperature Re install the battery pack If the charge indicator still does not light up replace the battery pack If the charge indicator still does not light up replace the DC DC charger board Touchpad Che...

Страница 68: ...ext possible FRU to be replaced when servicing a computer If the symptom is not listed see Undetermined Problems on page 74 The following lists the error messages that the BIOS displays on the screen and the error symptoms classified by function NOTE Most of the error messages occur during POST Some of them display information about a hardware device e g the amount of memory installed Others may i...

Страница 69: ...ault Settings in BIOS Setup Utility Hard disk drive System board Stuck Key see Keyboard or Auxiliary Input Device Check on page 58 Keyboard error see Keyboard or Auxiliary Input Device Check on page 58 Keyboard Controller Failed see Keyboard or Auxiliary Input Device Check on page 58 Keyboard locked Unlock key switch Unlock external keyboard Monitor type does not match CMOS Run Setup Run Load Defa...

Страница 70: ... Setup Utility System cache error Cache disabled System board CPU ID System board DMA Test Failed DIMM System board Software NMI Failed DIMM System board Fail Safe Timer NMI Failed DIMM System board Device Address Conflict Run Load Default Settings in BIOS Setup Utility RTC battery System board Allocation Error for device Run Load Default Settings in BIOS Setup Utility RTC battery System board Fai...

Страница 71: ...source battery pack and power adapter See Power System Check on page 59 Reconnect the LCD connector Hard disk drive LCD inverter ID LCD cable LCD Inverter LCD System board No beep power on indicator turns on and LCD is blank But you can see POST on an external CRT Reconnect the LCD connectors LCD inverter ID LCD cable LCD inverter LCD System board No beep power on indicator turns on and a blinking...

Страница 72: ...efore memory autosize 18h 8254 timer initialization 1Ah 8237 DMA controller initialization 1Ch Reset Programmable Interrupt Controller 20h 1 3 1 1 Test DRAM refresh 22h 1 3 1 3 Test 8742 Keyboard Controller 24h Set ES segment register to 4 GB 26h Enable A20 line 28h Autosize DRAM 29h Initialize POST Memory Manager 2Ah Clear 215 KB base RAM 2Ch 1 3 4 1 RAM failure on address line xxxx 2Eh 1 3 4 3 R...

Страница 73: ... Enable external and CPU caches 69h Setup System Management Mode SMM area 6Ah Display external L2 cache size 6Bh Load custom defaults optional 6Ch Display shadow area message 6Eh Display possible high address for UMB recovery 70h Display error messages 72h Check for configuration errors 76h Check for keyboard errors 7Ch Set up hardware interrupt vectors 7Eh Initialize coprocessor if present 80h Di...

Страница 74: ...key lock A4h Initialize Typematic rate A8h Erase F2 prompt AAh Scan for F2 key stroke ACh Enter SETUP AEh Clear Boot flag B0h Check for errors B2h POST done prepare to boot operating system B4h 1 One short beep before boot B5h Terminate QuietBoot optional B6h Check password optional B9h Prepare Boot BAh Initialize DMI parameters BBh Initialize PnP Option ROMs BCh Clear parity checkers BDh Display ...

Страница 75: ...uge Segment E9h Initialize Multi Processor EAh Initialize OEM special code EBh Initialize PIC and DMA ECh Initialize Memory type EDh Initialize Memory size EEh Shadow Boot Block EFh System memory test F0h Initialize interrupt vectors F1h Initialize Run Time Clock F2h Initialize video F3h Initialize System Management Mode F4h 1 Output one beep before boot F5h Boot to Mini DOS F6h Clear Huge Segment...

Страница 76: ...s displayed LCD inverter ID LCD inverter LCD cable LCD System board Indicator Related Symptoms Symptom Error Action in Sequence Indicator incorrectly remains off or on but system runs correctly Reconnect the inverter board Inverter board System board Power Related Symptoms Symptom Error Action in Sequence Power shuts down during operation Power source battery pack and power adapter See Power Syste...

Страница 77: ...o sound Speaker System board Power Management Related Symptoms Symptom Error Action in Sequence The system will not enter hibernation See Save to Disk S4 on page 28 Keyboard if control is from the keyboard Hard disk drive System board The system doesn t enter hibernation mode and four short beeps every minute Press Fn oand see if the computer enters hibernation mode Touchpad Keyboard Hard disk con...

Страница 78: ...5 LCD CRT Both display switching System board USB does not work correctly System board Print problems Ensure the Parallel Port in the Onboard Devices Configuration of BIOS Setup Utility is set to Enabled Onboard Devices Configuration Run printer self test Printer driver Printer cable Printer System Board Serial or parallel port device problems Ensure the Serial Port in the Devices Configuration of...

Страница 79: ... discharge or software errors FRU replacement should be considered only when a recurring problem exists When analyzing an intermittent problem do the following 1 Run the advanced diagnostic test for the system board in loop mode at least 10 times 2 If no error is detected do not replace any FRU 3 If any error is detected replace the FRU Rerun the test to verify that there are no more errors ...

Страница 80: ...operating correctly See Power System Check on page 59 1 Power off the computer 2 Visually check them for damage If any problems are found replace the FRU 3 Remove or disconnect all of the following devices T Non Acer devices T Printer mouse and other external devices T Battery pack T Hard disk drive T DIMM T CD ROM Diskette drive Module T PC Cards 4 Power on the computer 5 Determine if the problem...

Страница 81: ... U32 Keyboard controller 3 LID1 Lid switch cable connector 10 U4 Audio codec 4 BLUE1 Bluetooth module connector 11 SPK1 Speaker set cable connector 5 KB1 Keyboard connector 12 PC1 PC card slot 6 SW1 Switch 13 RTC1 RTC battery connector 7 TPAD1 Touchpad connector Jumper and Connector Locations Chapter 5 ...

Страница 82: ...SB1 USB port 14 USB2 USB port 4 MDCW1 Modem board cable connector 15 USB3 USB port 5 Modem board connector 16 USB4 USB port 6 U52 LAN Controller Realtek8110SBL 17 DDR1 Dimm slot 1 7 U55 South bridge 18 DDR2 Dimm slot 2 8 ODD1 ODD module connector 19 U79 Cardbus controller 9 MIN1 Mini PCI slot 20 HDD1 HDD connector ...

Страница 83: ...re below for enlarged image IMPORTANT Please ignor the switch description on the main board The description may not be accurate Please see the table below for swtich settings you need 10 U54 VGA chipset 21 LIN1 Line in jack 11 U61 North bridge 22 LOUT1 Line out jack Switch Function SW1 1 No Function ...

Страница 84: ...en you need to change English keyboard to French keyboard You do not need to switch the switch before after you chagne the keyboard SW1 4 No Function Note The keyboard cable can connect directly to the keyboard controller Two pins of the keyboard cable are reserved to keyboard keyboard controller signals Therefore you do not need to switch the switch as you change the keyboard to other language Fo...

Страница 85: ...s made it will not be noted on the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines NOTE To scrap or to return the defective parts you sho...

Страница 86: ...1 26 36 1 2 1 26 2 41 91 26 1 36 1 3 1 4 1 3 1 5 3 91 291 26 1 4 1 36 1 56 1 5 1 9 4 291 426 1 3 1 6 1 5 1 7 1 5 2 3 4 426 911 1 4 1 9 1 8 2 2 1 7 2 6 5 BOH UPM 1 41 1 3 41 71 1 6 71 1 2 OP QBSU OP EFTDSJQUJPO R UZ SFW SFNBSL 2 51 5D619 112 Obnf Qmbuf 2 1B 3 71 5D618 113 Cpmtfob Njeemf Dpwfs BTTZ 2 1B 4 71 5D622 113 BTTZ M DBTF Cpmtfob 2 3 5 71 5D624 113 JP Csbdlfu Mfgu Bttz 2 2 6 71 5D627 112 NJO...

Страница 87: ... T30V1 001 NS POWER CORD 10A 250V 3PIN CHINA 27 01518 591 NS POWER CORD 3A 250V 3PIN UK 27 01518 541 NS POWER CORD 10A 250V 3PIN BK SOUTH AFRICA 27 01518 571 NS POWER CORD 10A 250V SWISS 27 01518 581 NS POWER CORD 10A 3PIN DEMARK 27 01518 561 NS POWER CORD 10A 250V 3PIN ITALY 27 01518 611 CASE COVER BRACKET ASSEMBLY 2 MIDDLE COVER 60 A46V1 003 5 MINI PCI COVER 42 A46V1 001 6 DIMM HDD COVER W SCREW...

Страница 88: ... UPPER CASE W COVER SWITCH CABLE 60 A46V1 002 CPU Processor NS AMD MOBILE SEMPRON 2600 25WD KC S2602 25D NS AMD MOBILE SEMPRON 2800 25WD KC S2802 25D NS AMD MOBILE SEMPRON 3000 25WD KC S3002 25D NS AMD MOBILE SEMPRON 3100 25WD KC S3102 25D DVD RW Module NS DVD RW MODULE 8X DUAL 6M A46V1 003 Aspire 3040 5040 FRU List ...

Страница 89: ...E 8X DUAL 6M A46V1 004 NS OPTICAL BRACKET 33 A46V1 003 NS DVD RW 8X TOSHIBA TS L532A DUAL W BEZEL KU 00801 009 FAN NS FAN 23 A46V1 002 Heatsink NS CPU HEATSINK 34 A46V1 021 NS CPU HEATSINK 34 A46V1 021 NS CPU HEATSINK 34 A46V1 011 NS VGA HEATSINK 34 A46V1 002 HDD NS HDD BRACKET 33 A46V1 004 Aspire 3040 5040 FRU List ...

Страница 90: ...2 CHINESE KB A2707 002 7 KEYBOARD DARFON NSK H3M0S SPANISH KB A2707 003 7 KEYBOARD DARFON NSK H3M03 THAI KB A2707 004 7 KEYBOARD DARFON NSK H3M0U UK KB A2707 007 7 KEYBOARD DARFON NSK H3M0G GERMAN KB A2707 008 7 KEYBOARD DARFON NSK H3M0E ITALIAN KB A2707 009 7 KEYBOARD DARFON NSK H3M0F FRENCH KB A2707 010 7 KEYBOARD DARFON NSK H3M00 SWISS G KB A2707 011 7 KEYBOARD DARFON NSK H3M06 PORTUGUESE KB A2...

Страница 91: ... KB A2707 023 7 KEYBOARD DARFON NSK H3M0R RUSSIAN KB A2707 025 LCD Module NS ASSY LCD MODULE 15IN XGA W ANTENNA 6M A46V1 011 NS INVERTER BOARD DARFON V0 21189301 19 A46V1 001 NS LCD INVERTER CABLE 15 XGA 50 A46V1 006 NS LCD BRACKET 15 LEFT 33 A46V1 008 NS LCD BRACKET 15 RIGHT 33 A46V1 007 NS LCD BEZEL 15 60 A46V1 009 Aspire 3040 5040 FRU List ...

Страница 92: ...D BRACKET 15 4IN LEFT 33 A46V1 006 NS LCD BRACKET 15 4IN RIGHT 33 A46V1 005 NS LCD BEZEL 15 4IN 60 A46V1 008 NS LCD PANEL 15 4IN W HINGE 60 A46V1 005 NS HINGE PACK 15 4IN LEFT RIGHT 6K A46V1 001 NS WIRELESS ANTENNA 25 A46V1 001 NS LCD 15 4IN WXGA LG LP154W01 A5K2 GLARE TYPE LK 15408 010 NS LCD 15 4IN WXGA CHIMEI N154I1 L07 GLARE TYPE LK 1540D 004 Main Board 20 MAINBOARD M26P128MB 6IN1 GBL W O CPU ...

Страница 93: ...013 Microphone NS MICROPHONE 23 A46V1 003 Miscellaneous NS LCD SCREW RUBBER 47 A46V1 002 NS LCD SCREW RUBBER 47 A46V1 003 NS LOGO PLATE 31 A46V1 001 Pointing Device TOUCHPAD BOARD SYNPATICS TM61PUF1G372 56 A46V1 001 Screw NS SCW HEX NYL I R 40 O 4 40 L5 5 34 00015 081 NS SCREW MACH WAFER M2 L4 NI 86 T39V1 002 18 CPU SCREW M2 5 6 5 2 7KG 86 00C79 230 13 CPU SCREW M2 5 6 5 4 5KG 86 00C80 230 NS SCRW...

Страница 94: ...OK 700 86 9A353 8R0 NS SCRW M2 5 L3 NON NYLOK 86 9A523 3R0 NS SCREW M3x4 86 9A524 4R0 86 9A524 4R0 NS SCREW WAFER NYLOK NI 2ML3 86 9A552 3R0 NS SCRW M2 4 WAFER NI 86 9A552 4R0 NS SCRW M2 5 3 WAFER NI 86 9A553 3R0 Aspire 3040 5040 FRU List ...

Страница 95: ...Chapter 6 89 ...

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Acer Aspire 5040, Руководство по обслуживанию

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