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The battery must be inserted into the battery compartment with
the negative (-) cap facing the battery compartment.
The cushion (copper color) of
the battery is still located inside
the barrel cover. In fact, such
cushion will remain at its original
position unless it is improperly
removed.
The barrel cover is screwed tightly onto the barrel of the pen.
Once the battery inside the digital pen has been used for a long
time, it should be replaced with a new one.
If you just replace an ink cartridge of the pen, please press the
new cartridge tip firmly against a hard surface until it snaps into
place.
Please verify that the thickness of paper is under the writing
thickness of the digital pad.
Do not try to trace or write through any conductive material (for
example: steel ruler).
Problem:
When you are writing or drawing on paper by using the digital pen on
the digital pad, the
Pen
icon does not appear on the display.
Solution:
Try to alter the pressure you apply on the pen tip.
Problem:
The digital pad can not be turned on.
Solution:
Please verify the followings:
The battery compartment cover of the pad has been closed
correctly and completely.
The pad is not connected to your computer.
Problem:
After using for a period of time, you can not turn on the digital pad.
Solution:
The batteries in the pad may be exhausted. Please replace the
batteries.
Problem:
After you load an optional CF memory card into the digital pad and
then turn on the pad, the
Storage Device
icon
is not shown on
the display. The display still shows the
Storage Device
icon
.
Solution:
Make sure that you insert the memory card correctly and firmly into
Barrel Cover
30
the card-slot in the pad.
Problem:
Even though the stored digital pages have not reached 999, the
memory (either in the built-in 8 MB storage device or in an optional
memory card) is full.
Solution:
Although the digital pad has the ability to manage up to 999 digital
pages (either for the built-in 8 MB storage device or for an optional
memory card), such ability is unrelated to the maximum storage
capacity.
The full memory means that the used space for the digital page files
and the other computer files reaches the maximum capacity of the
built-in 8 MB storage device or an optional memory card.
Problem:
When connecting the digital pad to your computer through an USB
port, your Windows can not recognize the built-in 8 MB storage
device and an optional memory card in the pad as removable storage
devices.
Solution:
Please verify the followings:
The USB port is available.
Make sure that a power adapter provides enough power to the
USB hub while connecting the digital pad via an USB hub.
We recommend you connect the digital pad directly to an USB
port on the computer.
Occasionally, if your Windows can not recognize them, please
restart your Windows.
Problem:
In the software window of DigiMemo Manager, the selected objects in
an e-Book file can not be copied or moved to a file for some
programs such as Notepad.
Solution:
You can copy or move the selected objects to another file for other
programs such as Outlook e-mail message, Word file or Excel file.
However, this function is not suitable for all Windows programs.
Problem:
After replacing the ink cartridge with the new one, the performance
level of the digital pen is lowered.
Solution:
Please purchase and use an ink cartridge which we recommend.
Problem:
Before disconnecting the digital pad from your computer, what should
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