TOO MANY POUCHES came out
1.
Check the top of each pouch for the date and time of your dose
(see diagram above)
2. Take your medication from those pouches with the appropriate
date and time
3. Save any remaining unused pouches until the next dose time
indicated on each pouch
4.
If the problem persists, call Pharmacy/Support
POUCH is CUT IN HALF
1.
Once you’ve taken your medication from the pouch, remove
your cartridge from the back of Karie
2.
Tear off the remaining half of the pouch that was cut open
3.
If you see that the next leading pouch is jammed, See the steps
under
POUCH is JAMMED
in this section
4.
If the problem persists, call Pharmacy/Support
KARIE IS STALLED or
SCREEN is FROZEN or
RESTARTING KARIE under direction of Pharmacy/Support
If Karie freezes or you are directed to restart, follow these steps:
1. Ensure that Karie is plugged in
2. From any screen, press and hold the Delivery button for 10
seconds until Karie turns OFF (screen turns black)
3. Press and hold the Delivery button for 3 seconds and wait for
Karie to restart. This may take a few minutes until you see the
HOME screen
4.
If stall or frozen screen persists, call Phamacy/ Support
2.
Remove the cartridge from Karie
3.
OPTION:
If your dose is due, you
may take it manually by tearing
the appropriate pouch(es) from
the medication strip
Confirm dose time and
instructions on each of the
removed pouch(es)
3. Lift the spring-loaded stopper.
Adjust the pouch so its leading
edge lies parallel to but above the
edge of the cartridge
4. Re-insert the cartridge
5.
If the problem persists,
call Pharmacy/Support
26
27
Date and time
for your dose
Leading edge
of pouch
Stopper
