Quick User Guide cont…
For detailed information please consult the GXP21XX user manual available at:
www.AccentVoice.com
REDIAL
1) Take the phone off-hook.
2) Press the SEND button or press the “REDIAL”
soft key.
HOLD/RESUME
1) Hold: Place a call on ‘hold’ by pressing the
hold button.
2) Resume: Resume call by pressing the hold
button or corresponding blinking LINE.
Mute/Delete/Do Not Disturb
1) Press the MUTE button to mute and unmute
the microphone.
2) The Mute icon indicates whether the
microphone is muted
3) When phone is idle, use Mute key to toggle
phone in/out of Do Not Disturb (when
activated, all calls will go to voicemail).
CALL TRANSFER
Blind Transfer:
1) Press transfer button.
2) Dial the number and press the transfer
button to complete transfer of active call.
Attended Transfer:
1) Press transfer button.
2) Dial the number and once the call is
established, press transfer to transfer the
call.
DIRECT TRANSFER TO VOICEMAIL
Transfer call directly to a user's voicemail:
1) Press the transfer button.
2) Dial *86 followed by the destination
extension number.
3) Press the transfer button to complete
transfer of active call.
VOICEMAIL MESSAGE
A blinking green light indicates a message is
waiting.
1) Press the Message button to retrieve the
message.
2) The system will prompt the user through the
process of message retrieval.
3-WAY CONFERENCE
Initiate a Conference Call: While on an active call, bring a third
party together:
1) Press conference button.
2) Dial the third party’s number.
3) When the call is established to the third party, press the
“ConfCall” soft key to initiate 3 -way conference.
To Cancel a Conference Call:
1) Press “Cancel” soft key in conference dialing screen to
resume the two-way conversation.
Hold The Conference:
1) Press hold button;
2) Press “ReConf” soft key to resume conference call; or select
the corresponding blinking LINE to speak with an individual
party.
End The Conference
:
The conference will be terminated for all three parties if the
conference initiator hangs up or presses “EndCall” soft key.
CALL PARK
Placing a Call on Park:
1) While on an active call, press the Transfer key, then the
PARK function key.
2) The system will announce the park number where the call is
parked.
Note: Parked calls will go to the first available park number
incrementally, ex: If you have parked a call on 701, and park a
2
nd
call, that call will park on the next available 702
Accessing a Call on Park:
1) Dial the park number where the call is parked and press #.
DIRECTED CALL PICKUP
1) Dial *8 Extension Number #
GROUP PICKUP
1) Dial *8#
Note: Assumes your extension is a member of the pickup group.
SOFT KEYS
Soft are located at the bottom of the phone’s LCD display.
These keys’ functions change depending on if you are on an
active call or idle. Soft key functions duplicate some buttons’
functions, and can be used interchangeably.
