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Fault rectification

Before contacting the Service department, read the following information to determine the possible cause of any fault.

Fault

Cause

Solution:

No power

Power cable not connected

Connect the power cable properly to the
socket

Power switch at OFF

Set power switch to ON

No power supplied from socket

If necessary, use another device at the
socket

No picture

The screen is not set to receive

Set correct video input mode, until an image
is received from the recorder

Video cable is not connected properly

Connect the video cable properly

The connected monitor is switched off

Switch on monitor

No sound

Audio cable is not connected properly

Connect the audio cable properly

Devices connected via audio cable are not
switched on

Devices connected via the audio cable are
not switched on

Audio connecting cable is damaged

Replace cable

Hard disk drive not functioning Connection cable is not connected properly

Connect the cable properly

Hard disk drive faulty or incompatible with the
system

Replace the hard disk drive with a
recommended hard disk drive

USB connection not functioning Device is not supported

Connect correct USB medium, USB 2.0

USB Hub was used

Connect USB medium directly

Network access not possible.

Network cable connection loose

Insert network cable.

Network settings (DCHP, IP address etc.)
incorrect

Check and if necessary correct network
configuration, see page 27.

Recording is not possible

No HDD, or HDD not initialised

Install and initialise hard disk drive

Sudden switch-off

The internal temperature of the device is too
high

Clean the device and/or remove any objects
impeding the ventilation

Cleaning and care of the device

Note



The device is maintenance free.



Protect the device against dust, dirt and damp.

Содержание 4043158063110

Страница 1: ...16 channel analogue HD video recorder HDCC90020 User guide Version 1 0 ...

Страница 2: ...ion on starting operation and using the device Make sure that this user guide is handed over when the product is given to other persons Keep this user guide to consult later A list of contents with the corresponding page number can be found in the index ...

Страница 3: ...Device overview 3 Device overview Front Rear ...

Страница 4: ...3 VIDEO IN BNC input for HD TVI and analogue cameras 14 LINE IN Audio input for 2 way communication Operating with a mouse Note The further descriptions contained in this user guide involve using a mouse The device is suitable for use with a USB mouse Connect the mouse to the USB port Button Function Left Single click Selection in the menu activation of an input field or a tab display of the Quick...

Страница 5: ...lay in full screen view Navigation cross During playback Adjust speed Previous next day In live view Channel selection In menus Navigate OK button Press and hold for five seconds to switch the device on and off Confirm selection Activate deactivate checkbox During playback PLAY PAUSE Slow fast playback Normal playback speed Jog dial During playback Outer ring shuttle ring for slow or fast playback...

Страница 6: ...Remote control TVAC40930 ...

Страница 7: ...g mode 31 F1 In list fields Selection of all options 32 Zoom Out Reduce image section in PTZ working mode 33 F2 Switch between tabs 34 IRIS In PTZ working mode Closing the Iris 35 Focus In PTZ working mode Reduce image section in PTZ working mode 36 IRIS In PTZ working mode Opening the Iris 37 Focus In PTZ working mode Enlarge image section in PTZ working mode 38 II Pause playback in reverse 39 St...

Страница 8: ...the front of the device acoustic signal tones icons display elements on the monitor Note Note the remarks in the separate quickstart guide Displays on the monitor The device shows the date and time the camera name and whether a recording is in progress Continuous record blue R Motion detection record yellow R ...

Страница 9: ...eral 13 Power supply 13 Overload over voltage 14 Cable 14 Installation location operating environment 14 Care and maintenance 15 Accessories 15 Start up 15 Children 15 Introduction 16 General information 16 Unpacking the device 16 Scope of delivery 16 On screen keyboard 17 Starting the device 17 Switching off the device locking rebooting 17 Setup wizard 18 Setting up the system 18 Administrator se...

Страница 10: ...P tab 32 Email tab 32 UPnP tab 33 More Settings tab 33 Alarm 34 Alarm Status tab 34 Alarm Input tab 34 Alarm Output tab 35 Warning 36 User 36 Camera 38 OSD 38 Image 38 PTZ 38 Motion 39 Private Zone 40 Video Tampering 41 Video Loss 42 Videoquality diagnostics 43 VCA 44 Recording 46 Schedule 46 Record tab 46 Stream settings 47 Record tab 47 Substream tab 48 Advanced 48 Holiday 48 HDD 50 HDD 50 Insta...

Страница 11: ...fic tab 59 Network Detection tab 59 Network Stat tab 60 S M A R T 60 Checking the hard disk drive status 60 Shutdown 61 Fault rectification 62 Cleaning and care of the device 62 Note 62 Technical data 63 Disposal 64 Notes on EC directives for waste electrical and electronic equipment 64 Notes on RoHS EU Directive 64 Glossary 65 Technical terms used 65 About the internal hard disk drive 67 ...

Страница 12: ...g the cables Do not kink the cables 1 Connect all cameras to the recorder 2 Connect the recorder to the LAN via the network cable 3 Connect the monitor using the VGA or HDMI connection 4 Connect the mouse to the USB port 5 Connect the device to the mains power supply it will then start automatically Configuring the device Note Note the remarks in the separate quickstart guide Carry out the individ...

Страница 13: ... in the event of damage caused by non compliance with this user manual We cannot be held liable for resulting damage Warning In the event of personal or material damage caused by improper operation or non compliance with the safety information we cannot be held liable All guarantee claims are void in such cases Retain this handbook for future reference If you sell or pass on the device on to third...

Страница 14: ... damaged power cable can cause fire or electric shock Check the power cable from time to time Do not modify or manipulate the power cable or plug Do not use any adapter plug or extension cable that do not conform to applicable safety standards and do not interfere with the mains or power cables Installation location operating environment Place the device on a firm level surface and do not place an...

Страница 15: ...rvicing and maintenance tasks must be carried out by authorised companies Inadequate repair work can cause a fatal hazard for the user Accessories Only connect devices that are expressly suitable for the intended purpose Otherwise hazardous situations or damage to the device can occur Start up Observe all safety and operating instructions before operating the device for the first time Only open th...

Страница 16: ...liable or responsible for direct or indirect damage resulting from the equipment performance and use of this product No forms of guarantee are assumed for the contents of this document General information To use the device properly read this user handbook thoroughly and retain it for later use This handbook contains instructions for the operation and maintenance of the recorder Please contact an a...

Страница 17: ...ate For security use an uninterruptable power supply UPS When the device is connected to the power supply it starts up automatically and the LED status bar glows 1 During the start up procedure the device carries out a self test 2 Finally the setup wizard appears End this to go to live view Switching off the device locking rebooting In the main menu click on Shutdown The overview appears 1 To swit...

Страница 18: ...click on The following query appears Click on Next to start the wizard Note After the system has been set up the checkbox can be deactivated the tick is hidden and the wizard no longer starts automatically Administrator set up Warning Note down the admin password The preset password is 1 2 3 4 5 1 Click on the input field and enter the admin password 2 To assign a new password activate the checkbo...

Страница 19: ... 0 1 Note If at the time of the initial installation there is no detailed data on port and DDNS configuration then use the default settings recommended by the wizard 1 Server Port network port for remote access via PC software and App 2 HTTP port network port for remote access to the web interface of the recorder 3 Enable UPnP enables the automatic configuration of the port releases on the router ...

Страница 20: ...gress is shown on the status bar 3 Finish the setting with OK and then click on Next Camera recording 1 Select a camera from which to record 2 Enable the check box Start recording 3 Select the recording type It is possible to select between Continuous and Movement detection 4 Press Copy to apply the setting to other cameras Select the cameras that appear in the new screen Enable the appropriate ch...

Страница 21: ...us of the device Symbol Meaning R R Yellow motion recording recording only upon motion detection Blue recording continuous recording Pop up menu with mouse operation Note Right click when the mouse pointer is positioned on a live image The following settings can be made The arrow pointing to the right indicates that a sub menu opens for selection Menu Opens the main menu Single Screen Full screen ...

Страница 22: ...he camera image In single or multi screen click on a camera image A selection bar will appear 1 2 3 4 5 6 7 8 No Meaning of the symbol 1 Area for moving the miniature bar 2 Activate deactivate manual recording 3 Instant playback of the last 5 minutes 4 Activate deactivate the audio function 5 Open the PTZ control menu for PTZ cameras only 6 Enable digital zoom 7 Image display settings 8 Close the ...

Страница 23: ...tor Post Event Display Time The number of seconds for which the pop up window should be displayed in the event of an alarm Note VGA monitor connected If a VGA monitor is connected it will be recognised automatically when the device is started up The main video signal will be displayed on the monitor No HDMI monitor connected If no HDMI cable is connected to the monitor when the device is started u...

Страница 24: ...en Playback is controlled via the control panel No Area Running playback with date and time Selection of camera for playback Calendar with recording type Control panel with time bar see right Selection of playback type Control via the control panel The control panel 4 is used to control running playback The symbols have the following meanings No Meaning of the symbol 1 Time bar Click on the time b...

Страница 25: ...layback type 5 allows various types of recording and event to be displayed and filtered in the playback view The following menus are available Type Description Normal Playback of recorded video data Event Search and playback of video data recorded by means of motion detection or alarm input Tag Search and playback of video data provided with a tag Smart Search and playback of video data via pre de...

Страница 26: ...Recording HDD and Playback menus Playback Parameter controlled search for video and image recordings which were triggered by events such as motion detection as well as tags set in playback Video Export Parameter controlled search for video and image recordings which were triggered by events such as alarms or motion detection as well as alarm events and tags set in playback Maintenance System infor...

Страница 27: ...amera parameters OSD configuration image mode motion detection private zone tamper monitoring and video loss Recording Menu for setting recording parameters schedule camera resolution holiday etc HDD Used to initialise and manage a built in hard disk drive assign read write functionality cameras manage network drive etc Manual Management Menu for setting manual recordings ...

Страница 28: ... event output Warning Response of the device in exceptional cases hard disk drive full network disconnected etc User Adding and changing users and assigning access rights 36 General settings General tab Setting Language On screen display language CVBS Output Standard Video output format at BNC video output PAL NTSC Resolution Monitor resolution Time Zone GMT Greenwich Mean Time Date Format MM DD Y...

Страница 29: ... is the unique address of a network device on a network It must only appear once on a network Certain IP address ranges are reserved for public networks such as the internet Private address range E g 10 0 0 0 10 255 255 255 Subnet mask 255 0 0 0 172 16 0 0 172 31 255 255 Subnet mask 255 255 0 0 192 168 0 0 192 168 255 255 Subnet mask 255 255 255 0 Subnet mask A subnet mask is a bit mask that is us...

Страница 30: ...ore the recorder are connected to the internet and vice versa You should make sure that you take protective measures such as using a firewall changing your password and changing the port to prevent unauthorised external access Network configuration Tab Setting General Settings for the local network and selecting the network mode PPPOE PPPOE is used with ADSL connections and when using a modem in G...

Страница 31: ...etwork card MTU Bytes Describes the maximum protocol packet size Preferred DNS Server Address of the domain name server usually the IP address of the gateway Alternate DNS Server IP address of the alternative DNS server Report network interruption Box ticked Acoustic alarm in the event of a network interruption Note In certain modes some of these settings cannot be selected PPPOE tab 1 Tick the En...

Страница 32: ...l account Select Receivers Select three potential recipients for the email Receiver Enter the name of the recipient here Receiver s Address Enter the email address of the recipient Enable Attached Picture Tick the box if camera recordings should also be sent with the email as photo files Interval Select a trigger time of between two and five seconds The pictures will only be sent if motion is dete...

Страница 33: ...checks for free network ports on the router and defines the port numbers in a random pattern Confirm the settings by clicking on Apply and exit the menu by clicking on Back More Settings tab Parameter Setting Alarm Host IP Network address of the CMS station Alarm Host Port Port for your CMS station Server Port Port for data communication default 8000 HTTP Port Port for the web server default 80 Mu...

Страница 34: ...y ticking the Settings box Define the response of the recorder in the event of an alarm under Settings Click on Copy to apply these settings to other cameras Confirm the settings by clicking on Apply and exit the menu by clicking on Back Settings Trigger Channel tab Tick the corresponding box to select which camera channel is triggered in the event of an alarm Arming Schedule tab Define the time a...

Страница 35: ... PTZ presets patrols or patterns for a taught in camera Parameter Notifications PTZ Linking Select the camera to be controlled using a PTZ command in the event of an alarm Call Preset Select the preset number Start patrol Select the patrol number Call Pattern Select the pattern number Confirm the settings by clicking on Apply and exit the menu by clicking on OK Alarm Output tab Parameter Setting A...

Страница 36: ...is 1 2 3 4 5 In user management you can add new users delete users and amend existing settings 1 To add a new user select Add Parameter Setting User Name Unique identification Password Access code for the device for the purpose of device management Note change your passwords regularly using a combination of letters and numbers etc and note them down to be stored in a safe place Confirm Enter the a...

Страница 37: ...g Local Configuration Local Log Search Local Parameters Settings Local Camera Management Local Advanced Operation Local Shutdown Reboot Remote Configuration Camera Permission Remote Log Search Remote Parameters Settings Remote Camera Management Remote Video Output Control Two way Audio Remote Alarm Control Local Advanced Operation Remote Reboot Camera Configuration Camera Permission Remote Live Vi...

Страница 38: ... Camera Selection of the camera channel to be processed Time segments The image settings can be set to two different time segments per camera e g day night Time Segment 2 is only available if an adjustment is being carried out to Time Segment 1 Mode Preset for indoor low light conditions and outdoor Brightness Value between 0 and 255 Contrast Value between 0 and 255 Saturation Value between 0 and ...

Страница 39: ...tion on the keypad Press the Start Pattern button to go to the saved pattern Linear scan 1 Use the arrow keys to navigate the camera to the desired image sections and positions 2 Press the Left Limit button to define the maximum horizontal value 3 Click on the PTZ button and in the General tab select the position on the keypad Press the Start Pattern button to go to the saved pattern PTZ Settings ...

Страница 40: ...m the settings by clicking on Apply and exit the menu by clicking on OK Linkage Action Select the Linkage Action tab Here you can configure the response of the recorder in the event of an alarm by ticking the corresponding box Parameter Notifications Full Screen Monitoring The camera is displayed in full screen in live view Audible Warning The device emits a repeated signal tone Notify Surveillanc...

Страница 41: ... define up to eight time slots between 00 00 and 00 00 in each case but the individual time slots must not overlap 2 Under Copy select whether or not the setting should be applied to every day of the week and the holiday settings 3 Confirm the settings by clicking on Apply and exit the menu by clicking on OK Linkage Action Select the Linkage Action tab Here you can configure the response of the re...

Страница 42: ...whether or not the setting should be applied to every day of the week and the holiday settings 3 Confirm the settings by clicking on Apply and exit the menu by clicking on OK Linkage Action Select the Linkage Action tab Here you can configure the response of the recorder during an event e g motion detected by ticking the corresponding box Parameter Notifications Full Screen Monitoring The camera i...

Страница 43: ...in each case but the individual time slots must not overlap 2 Under Copy select whether or not the setting should be applied to every day of the week and the holiday settings 3 Confirm the settings by clicking on Apply and exit the menu by clicking on OK Linkage Action Select the Linkage Action tab Here you can configure the response of the recorder during an event e g motion detected by ticking t...

Страница 44: ...o B B A Detection if an object crosses the line from B to A Sensitivity Set the percentage here The higher the value set the smaller the objects detected this can lead to false alarms however Setting up Intrusion Detection This function can be used to detect people vehicles or other moving objects that remain in a particular image area within a defined period Select the camera channel to be proces...

Страница 45: ...very day of the week and the holiday settings 3 Confirm the settings by clicking on Apply and exit the menu by clicking on OK Linkage Action Select the Linkage Action tab Here you can configure the response of the recorder during an event e g motion detected by ticking the corresponding box Parameter Notifications Full Screen Monitoring The camera is displayed in full screen in live view Audible W...

Страница 46: ...Key Trigger Continuous recording Schedule Motion detection Motion detection of the camera Alarm Alarm Input Motion or alarm Camera motion detection or alarm input Motion and alarm Camera motion detection and alarm input simultaneous VCA VCA alarm No selection No recording Select the camera and tick the Enable Schedule box Click on a trigger and use your mouse to highlight the time period within th...

Страница 47: ...Select a variable or constant bitrate Video Quality There are various quality levels medium quality high quality Frame Rate Settings for the stream frame rate Max Bitrate Mode Select the mode for setting the bitrate Custom 32 3072 Max Bitrate Kbps Settings for the maximum bitrate Max Bitrate Range Recommended Recommended bit rate depending on the set resolution frame rate etc Pre record Recording ...

Страница 48: ...ate Kbps Display of the maximum bitrate Max Bitrate Range Recommended 192 320 Kbps Confirm the settings by clicking on Apply and exit the menu by clicking on Back Advanced Overwrite Specify whether older recordings should be overwritten when the hard disk drive is full eSATA Quantity of eSATA connections that can be set Use Setting the eSATA connections for recording or Video Export exclusively Ho...

Страница 49: ... Holiday appears that can be configured in the same way as week days Note The holiday schedule disables all week time schedules Mon Sun Name Manually enter the name of the holiday or bank holiday Enable Enable or disable the holiday set Mode By Date By Week By Month Start Date Select the start date start time End Date Select the end date end time ...

Страница 50: ... hard disk drive and establish the connections 6 Reattach the housing and connect the device to the mains power supply Click on HDD in the menu to adjust settings relating to management of the hard disk drive General HDD Information Description Label Shows the internal connection number Capacity Hard disk drive capacity in GB Status Shows the current status of the hard disk drives Initialised Norm...

Страница 51: ...Record Capacity GB Specify the maximum video recording size on the linked data storage devices for each camera Max Picture Capacity GB Specify the maximum picture recording size on the linked data storage devices for each camera Enable HDD Sleeping When this function is activated idle hard disk drives go into standby mode 1 Use Copy to specify if the setting is to be applied to all cameras 2 Confi...

Страница 52: ... HDD No Internal hard disk drive number for the recorder R W In this mode video data is written onto the data storage device and can also be read default setting Read only In this mode no video data is written onto the data storage device This setting is useful if you want to stop data from being overwritten after an event Redundancy In this mode video data is stored in parallel All data storage d...

Страница 53: ...can select the alarm output which should be switched in the event of manual management You can switch several alarm outputs in the event of a manual response Select Trigger to activate the selected alarm output Click on Trigger All to activate all of the alarm outputs Click on Clear All to remove the settings Manual Video Quality Diagnostics Here the cameras to be investigated using Manual Video Q...

Страница 54: ...on manual analysis is started Adjust the settings under the Camera menu if the diagnose result produces an error message blurred image colour cast etc even if the image settings are correct The diagnose result Normal indicates a correct camera image ...

Страница 55: ...rdings found are displayed Click on to view the corresponding recording Click on to lock and unlock a file Locked files can no longer be overwritten by the system 3 Click on Export to go to the Export screen 1 Select the connected medium to be used for storage from the drop down menu 2 If the medium is not displayed in the list click on Refresh If the medium is still not displayed in the list disc...

Страница 56: ...w will appear after clicking on the Search button Select the files to be exported by ticking or unticking the box Under Pre play and Post play you can set the time before and after the alarm which allows you to define the length of the video you export Click on Details to view the selected video See NORMAL page 55 for more information about the Details window Note Pre play recordings can only be v...

Страница 57: ...ng Video input output signals not equal Recording Buffer Operation All Power On Local Unscheduled Shutdown Local Shutdown Reboot Login Logout Local Change Settings Local Upgrade Local Start Recording Information All HDD Information Note This menu is used for device maintenance and should only be used by experienced users Menu Setting System Info Device Info Serial No Firmware Version etc Log Infor...

Страница 58: ...ort Export Note The configuration data contains all of the settings for the device that have been adjusted since it was started up This data can be saved on a USB medium and then used to configure another device in exactly the same way for example Upgrade Note A device can be upgraded from a USB medium or via the network via FTP Copy the upgrade file with the mav file extension onto the main direc...

Страница 59: ...ss video streams from the recorder over the network web app PC application and network storage Once the recorder limit value has been reached or exceeded it will no longer be possible for all requested streams to be displayed Receiving Shows the amount of data in Mbit s currently being received by the recorder The value increases as more IP cameras are added and as the bitrate of the camera stream...

Страница 60: ...ng on Refresh S M A R T Click on the HDD Detect submenu This submenu gives you the option to check your hard disk drive for errors HDD Selection of the hard disk drive to be processed Self test Status Shows the status of the current self test Self test Type Select the type of self test Short Test Expanded Test Conveyance Test S M A R T Click on the icon to start the self test Temperature C Shows t...

Страница 61: ...Maintenance 61 Shutdown Note Select Lock to lock the operating menu Select Shutdown to switch the device off Select Reboot to reboot the system switch off and back on ...

Страница 62: ...via the audio cable are not switched on Audio connecting cable is damaged Replace cable Hard disk drive not functioning Connection cable is not connected properly Connect the cable properly Hard disk drive faulty or incompatible with the system Replace the hard disk drive with a recommended hard disk drive USB connection not functioning Device is not supported Connect correct USB medium USB 2 0 US...

Страница 63: ...s Network functions Live view playback data export DDNS NTP Alarming Acoustic warning OSD signal email CMS control USB mouse remote control OSD languages English German French Dutch Danish Italian Polish Spanish Swedish Russian Power supply 230 V AC 47 63 Hz Power consumption 55 W without hard disk drive Operating temperature 10 C 55 C Dimensions WxHxD 470 x 95 x 450 mm Weight 5 0 kg without hard ...

Страница 64: ...unicipal authority responsible for disposal Information on collection points for waste equipment can be obtained from the local or district authorities local waste disposal companies or the dealer Notes on RoHS EU Directive The device complies with the RoHS directive Compliance with the RoHS directive means that the product or component contains none of the following substances in higher concentra...

Страница 65: ...Blanking and Synchronisation signal The most simple variant of video signals also called Composite Signal Picture Quality is comparatively low H 264 MPEG 4 AVC standard for high efficiency compression of video signals Used in such things as Blu ray discs or video conferencing systems HDD Hard Disk Drive hard disk magnetic disk store Digital data store in computers or NVRs GIGABYTE Unit of storage ...

Страница 66: ...ork transmission process for establishing connection via dial up lines that are used with ADSL connections for example PROGRESSIVE Scanning by line or image display as opposed to line skip or Interlaced RTSP Real Time Streaming Protocol Network protocol for the control of continuous transmission of streams or software via IP based networks SNMP Simple Network Management Protocol A network protocol...

Страница 67: ...fety switch Do not move the device immediately after switching it off To move the device carry out the following steps 1 Wait at least two minutes after the OFF notification device display 2 Unplug from the mains 3 Move the device If there is a power cut whilst the device is operating data on the hard disk drive can be lost Use a UPS The hard disk drive is very sensitive Improper operation or an u...

Страница 68: ...68 16 channel analogue HD video recorder HDCC90020 Manufacturer ABUS Security Center GmbH Co KG Linker Kreuthweg 5 86444 Affing Germany ...

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