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Problem Solving
PROBLEM
POSSIBLE PROBLEM
POSSIBLE SOLUTION
Trouble assembling
steam mop
1. Difficult to attach mop
head.
1. The main body of the product can be pushed down into
the nozzle of the mop head. Ensure the groove is aligned
correctly with the body. Refer to page 7 of the instruction
manual provided.
2. Difficult to assemble
handle.
2. Insert the upper handle into the handle connector. You
may need to push the pin inwards slightly. Insert the
lower handle into the other side of the handle connector,
as per the diagram on page 7 of the manual provided.
Ensure that it is fully secure, so that the pins protrude
through the holes in the connector.
3. Difficult to attach mop
pad.
3. Lay the mop pad on the floor and lift the steam mop
head, placing onto the pad. Make sure the microfibre side
of the pad is on the floor and attach the mop to the other
side.
4. Difficult to attach
carpet glider.
4. Lift the mop and place the head into the side of the
carpet glider that has space for the mop head. The mop
head rests in the glider and does not click into place.
Filling/Emptying
water tank
1. Difficult to fill water
tank.
1. Ensure that the steam dial is in the “close” position. Lift
the water tank cap to unplug and let it dangle. Use the
measuring jug provided to fill the water tank up to the
max fill line. Replace the cap in to the tank.
Note
: Do not
use detergents in the steam mop, this may cause damage.
2. Difficult to empty
water tank.
2. Unplug the steam mop. Unplug the water tank cap, lift
the steam mop over a sink and carefully tip any contents
of the tank down the sink. Replace the cap onto the water
tank.
Reduced steam/no
steam is coming out
1. Water tank may not be
filled.
1. Make sure the water tank is filled. Refer to page 8 of
the instruction manual provided.
2. The unit may not be
plugged in properly/the
fuse or breaker may not
be working.
2. Verify the unit is plugged into an approved electrical
outlet and that the fuse or breaker is functioning properly.
Ensure you have waited 60 seconds for the water to heat
up.
3. Steam dial is set to
“close”.
3. Check that the steam dial is set to “open”. Also, the
product needs to be tilted for use.
13
Содержание ASM5001
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