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Appendix 

 

IS-85 

5-1 

5. Appendix

 

5.1 Troubleshooting (How to Get Technical Support?)

 

5.1.1 Q & A 

Q:  Do I need to clear the CMOS before I use a new motherboard to assemble my new computer 

system?

 

A:  Yes, we highly recommend that you clear the CMOS before installing a new motherboard. Please move 

the CMOS jumper from its default 1-2 position to 2-3 for a few seconds, and then back. When you boot 
up your system for the first time, follow the instructions in the user's manual to load the optimized 
defaults. 

Q:  If my system hangs when I update the BIOS or set the wrong CPU parameters, what should 

I do?

 

A:  Whenever you update the BIOS or if the system hangs due to wrong CPU parameters setting, always 

clear CMOS jumper before booting up again. 

Q:  Why does the system fail to boot up again right after a mechanical power-off? 

A:  Please keep a 30-second interval between each mechanical power On/Off. 

Q:  Why does the system fail to boot up and nothing displays on the screen after I did some 

over-clocking or non-standard settings inside the BIOS? 

A:  It should not cause hardware or permanent damage to motherboard when BIOS settings were changed 

from default to over-clocking or non-standard status. 
We suggest the following three troubleshooting methods to discharge CMOS data, recover the hardware 
default status, and then making the motherboard work again. There is no need to bother returning the 
motherboard to where you bought it from or go through an RMA process. 

Step 1. 

Switch off the power supply unit and then switch it on again after one minute. If there is no 

power-switch on the power supply unit, disconnect its power cord for one minute and then reconnect. 
Press and hold the <Insert> key on the keyboard, and press the power-on button to boot up system. If 
it works, release the <Insert> key and hit <Del> key to enter the BIOS setup page to apply the correct 
settings. 
If the situation remains the same, repeat the procedures in Step 1 for three times, or try Step 2. 

Step 2. 

Switch off the power supply unit or disconnect the power cord. Open the chassis cover. Locate 

the CCMOS jumper near the button battery. Change the jumper position from default 1-2 to 2-3 for one 
minute to discharge the CMOS data, and then put it back to default 1-2 position. 
Close the chassis and switch on the power supply unit or plug in the power cord. Press the power-on 
button to boot up system. If it works, hit <Del> key to enter the BIOS setup page to do the correct 
settings. 
If the situation remains the same, try Step 3. 

Step 3. 

The same procedure as Step 2, but while discharging the CMOS data, pull out the ATX power 

connectors from motherboard and remove the button battery during CMOS discharge. 

Q:  How to get a quick response for my request on technical support?

 

A:  Please carry out a simple troubleshooting before sending “

Technical Support Form

”: 

System boot-up fails after the system had been assembled: 

Check the motherboard’s supporting specifications first to see if all the key components attached in your 
system can meet. 
To do so, you may: 

 

Remove all the unnecessary add-on devices (except the CPU, VGA card, DRAM, and Power Supply), 
and then reboot. 

 

If the trouble still exists, try another VGA card of different brand/model to see if the system will 
start. 

 

If the trouble still exists, try another memory module of different brand/model. 

 

If the trouble still exists, try another CPU and Power Supply. 

If the system runs successfully, shut it down and start re-installing the interface cards and devices that 
were previously installed in the system. Re-install and start the system one at a time until the system 
won’t start. 

Malfunction in the OS: 

If the system hangs after resuming from S3 or some testing program, if the CPU cannot be recognized 
properly, if the display resolution mixed, or if a certain program cannot be executed, etc, you may: 

Содержание IS-85

Страница 1: ...Introduction Hardware Setup BIOS Setup Driver Utility Appendix IS 85 Motherboard Intel Pentium 4 Celeron Celeron D Socket 775 Installation Instruction ...

Страница 2: ...tal or consequential damages arising from any defect or error in this manual or product Product names appearing in this manual are for identification purpose only and trademarks and product names or brand names appearing in this document are the property of their respective owners This document contains materials protected under International Copyright Laws All rights reserved No part of this manu...

Страница 3: ...nents 2 5 2 4 1 ATX Power Connectors 2 5 2 4 2 FAN Power Connectors 2 5 2 4 3 Front Panel Switches Indicators Headers 2 6 2 5 Installing Hardware 2 7 2 5 1 CPU Socket 775 2 7 2 5 2 DDR Memory Slots 2 10 2 5 3 Floppy and IDE Disk Drive Connectors 2 11 2 5 4 Serial ATA Connectors 2 12 2 5 5 Accelerated Graphics Port Slot 2 13 2 5 6 PCI Add on Slots 2 13 2 6 Connecting Optional Devices 2 14 2 6 1 Add...

Страница 4: ...3 BIOS Setup 3 1 4 Driver Utility 4 1 5 Appendix 5 1 5 1 Troubleshooting How to Get Technical Support 5 1 5 1 1 Q A 5 1 5 1 2 Technical Support Form 5 3 iv IS 85 ...

Страница 5: ...nel DDR 400 Un buffered Non ECC memory Graphics Integrated Intel Extreme Graphics 2 Serial ATA 2x SATA 1 5Gb s LAN Onboard 10 100Mb PCI controller Audio Onboard 5 1 Channel Audio CODEC Expansion Slots 1x AGP 8X slot 3x PCI slots Internal I O Connectors 1x Floppy port 2x UDMA 100 66 33 IDE connectors each supports 2x IDE devices 2x SATA 1 5Gb s connectors 2x USB 2 0 headers each supports 2x USB 2 0...

Страница 6: ...A port 4x USB 2 0 ports 1x RJ 45 LAN port 1x Audio connector Line in Line out MIC in Miscellaneous mATX form factor 244mm x 244mm Specifications and information contained herein are subject to change without notice 1 2 IS 85 ...

Страница 7: ...Introduction 1 2 Motherboard Layout IS 85 1 3 ...

Страница 8: ...1 4 IS 85 ...

Страница 9: ... for I O shield located at the rear panel Make sure the I O shield of the chassis matches the I O port configuration of this motherboard You can find an I O shield specifically designed for this motherboard in its package 2 2 Installing Motherboard Most computer chassis have a base with many mounting holes to allow the motherboard to be securely attached and at the same time prevent the system fro...

Страница 10: ...ve them tightened Face the chassis s rear panel To prevent shorting the PCB circuit please REMOVE the metal studs or spacers if they are already fastened on the chassis base and are without mounting holes on the motherboard to align with 2 3 Checking Jumper Settings For a 2 pin jumper plug the jumper cap on both pins will make it CLOSE SHORT Remove the jumper cap or plug it on either pin reserved ...

Страница 11: ...ed to the default values stored in the ROM BIOS Pins 1 and 2 shorted default Normal operation Pins 2 and 3 shorted Clear CMOS memory To clear the CMOS memory and load the default values 1 Power off the system 2 Set pin 2 and pin 3 shorted by the jumper cap Wait for a few seconds Set the jumper cap back to its default settings pin 1 and pin 2 shorted 3 Power on the system 4 For incorrect CPU ratio ...

Страница 12: ...w the backup battery 1 Power off the system and disconnect with AC power source 2 Remove the exhausted battery 3 Insert a new CR2032 or equivalent battery Pay attention to its polarity The side is its positive polarity 4 Connect AC power source and power on the system 5 Enter the BIOS setup menu Reconfigure the setup parameters if necessary CAUTION Danger of explosion may arise if battery is incor...

Страница 13: ... fit in only one orientation find the correct one and push firmly down into these connectors 2 4 2 FAN Power Connectors These connectors each provide power to the cooling fans installed in your system CPU_FAN CPU Fan Power Connector SYS_FAN System Fan Power Connector PWR_FAN Auxiliary Fan Power Connector These fan connectors are not jumpers DO NOT place jumper caps on these connectors ...

Страница 14: ...n to the pin in the figure below stands for positive polarity for the LED connection Please pay attention to connect these headers A wrong orientation will only cause the LED not lighting but a wrong connection of the switches could cause system malfunction Pin Definition Pin Definition 1 HD LED 2 Message LED 3 HD LED 4 Message LED 5 RESET 6 Power Switch 7 RESET 8 Power Switch 9 Reserved 2 6 IS 85...

Страница 15: ... cap when the CPU is not in use 2 5 1 CPU Socket 775 1 Place the board so as to let the lever hook of the socket is on your left side Use your left thumb and forefinger to hold the lever hook pull it away from the retention tab Rotate the lever to fully open position 2 Use your right thumb on the bottom right side of the load plate and lift it up to fully open position 3 Use your right thumb and f...

Страница 16: ... load plate and use your right thumb to peel the cap off The cap plays an important role in protecting contact pins In order to prevent bent pin PUT ON the cap after operation or testing 6 Lower the plate onto the CPU package Engage the load lever while gently pressing down the load plate 7 Secure the lever with the hook under retention tab 2 8 IS 85 ...

Страница 17: ... the four pin power plug from the heatsink and fan assembly to the CPU FAN connector The installation procedures vary with different types of CPU fan and heatsink assembly The one shown here is served for demo only For detailed information on how to install the one you bought refer to its installation guidelines A higher fan speed will be helpful for better airflow and heat dissipation Nevertheles...

Страница 18: ...the DIMM module carefully keep away of touching its connectors 4 Align the notch key on the module with the rib on the slot 5 Firmly press the module into the slots until the ejector tabs at both sides of the slot automatically snaps into the mounting notch Do not force the DIMM module in with extra force as the DIMM module only fit in one direction 6 To remove the DIMM modules push the two ejecto...

Страница 19: ... on both the FDD port and the floppy connector Each of the IDE port connects up to two IDE drives at Ultra ATA 100 mode by one 40 pin 80 conductor and 3 connector Ultra ATA 66 ribbon cables Connect the single end blue connector at the longer length of ribbon cable to the IDE port of this board the other two ends gray and black connector at the shorter length of the ribbon cable to the connectors o...

Страница 20: ...nect one SATA device by a thin SATA cable To connect SATA device 1 Attach either end of the signal cable to the SATA connector on motherboard Attach the other end to SATA device 2 Attach the SATA power cable to the SATA device and connect the other end from the power supply 2 12 IS 85 ...

Страница 21: ...lot This slot supports an optional AGP graphics card up to AGP 8X mode This motherboard does not support 3 3V AGP cards Use only 1 5V or 0 8V AGP cards 2 5 6 PCI Add on Slots These slots provide the connection of add on cards that comply with PCI specifications ...

Страница 22: ...ditional USB 2 0 ports by connecting bracket or cable to the rear I O panel or the front mounted USB ports of your chassis Pin Pin Assignment Pin Pin Assignment 1 VCC 2 VCC 3 Data0 4 Data1 5 Data0 6 Data1 7 Ground 8 Ground 10 NC Make sure the connecting cable bears the same pin assignment 2 6 2 Internal Audio Connector This connector connects to the audio output of internal CD ROM drive or add on ...

Страница 23: ...t the extension cable attach the jumpers back at pin 5 6 and pin 9 10 default setting Pin Signal Name Function 1 AUD_MIC Front Panel Microphone input signal 2 AUD_GND Ground used by Analog Audio Circuits 3 AUD_MIC_BIAS Microphone Power 4 AUD_VCC Filtered 5V used by Analog Audio Circuits 5 AUD_F_R Right Channel audio signal to Front Panel 6 AUD_RET_R Right Channel Audio signal to Return from Front ...

Страница 24: ...munication protocol VGA1 Connects to monitor input LAN1 Connects to Local Area Network USB1 USB2 Connects to USB devices such as scanner digital speakers monitor mouse keyboard hub digital camera joystick etc AUDIO Line In Connects to the line out from external audio sources Line Out Connects to the front left and front right channel in the 5 1 channel or regular 2 channel audio system Mic In Conn...

Страница 25: ...n the memory count begins and then the following message appears on the screen PRESS DEL TO ENTER SETUP If this message disappears before you respond restart the system by pressing Ctrl Alt Del keys or by pressing the Reset button on computer chassis Only when it failed by these two methods can you restart the system by powering it off and then back on After pressing Del key the main menu screen a...

Страница 26: ...3 2 IS 85 ...

Страница 27: ...llation auto run screen appears If not browse the root directory of the CD ROM via the File Manager and double click the AUTORUN file Drivers Click to enter the driver installation menu Manual Click to enter the user s manual menu Utility Click to enter the utilities installation menu ABIT Utility Click to enter the installation menu of utilities exclusively developed by ABIT Browse CD Click to br...

Страница 28: ...4 2 IS 85 ...

Страница 29: ...enter the BIOS setup page to apply the correct settings If the situation remains the same repeat the procedures in Step 1 for three times or try Step 2 Step 2 Switch off the power supply unit or disconnect the power cord Open the chassis cover Locate the CCMOS jumper near the button battery Change the jumper position from default 1 2 to 2 3 for one minute to discharge the CMOS data and then put it...

Страница 30: ... Catalyst 5 12V Power supply maker Type in the brand and model name of your power supply unit Power supply wattage Type in the power wattage of your power supply unit Storage devices Type in the brand and specifications of your HDD drive and quantity Specify if it was inserted on IDE Master or Slave or SATA ports including the RAID allocation status Example 1 WD Caviar WD600 60GB on IDE2 master Ma...

Страница 31: ...st name Last Name Subject Motherboard BIOS Version CPU Memory brand Memory size Memory configuration Graphics card Graphics driver version Power supply maker Power supply wattage Storage devices Optical devices Other devices Operating system Problem description ...

Страница 32: ...Rev 1 00 ABIT Computer Corporation http www abit com tw ...

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