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What It Means
What To Do
The test does
not start after
applying the
blood sample.
Blood sample is too small
1. See test strip instructions for use for
re-application instructions.
2. If the countdown still does not start, remove
the used strip and discard it correctly.
3. Repeat the test using a new test strip.
4. If the test still does not start, contact
Customer Service.
Sample applied after meter
turns off
1. Remove the used strip and discard it
correctly.
2. Review the testing instructions.
3. Repeat the test using a new test strip.
4. If the test still does not start, contact
Customer Service.
What It Means
What To Do
The test does
not start after
applying the
blood sample.
Defective meter or test strip
1. Remove the used strip and discard it
correctly.
2. Repeat the test using a new test strip.
3. If the test still does not start, contact
Customer Service.
ART20287_Rev-A-Man.indd 37-38
11/17/10 3:01 PM
