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PGC5000
PGC5000 Series Service Instructions
5 Diagnostics and troubleshooting
SI/PGC5000-EN, Rev B
13
Source
Group
Issue
Resolution
Zone In Band
EPC,
Carrier#
Status only.
Not applicable.
Zone Fail Zero
EPC,
Carrier#
Possible defective EPC sensor
board. Zone zeroed before
pressure stabilized at zero PSI.
Correctly zero the zone. Replace EPC sensor
as necessary.
Zone Enabled
EPC,
Carrier#
Status only.
Not applicable.
CAN node not found
Oven Det.
Ampl#
Device did not communicate with
Oven Controller or go online.
Check board LEDs for error.
Lost CAN heartbeat
Oven Det.
Ampl#
Device stopped communicating.
Check board LEDs for error. Check CANbus.
Code Download Error
Oven Det.
Ampl#
Failed to send executable code to
device.
Check board LEDs for error.
RTC Failure
Oven Det.
Ampl#
RTC signal missing or irregular.
Check CAN connections. Check power and
ground connections. Check chassis ground
connection to Oven Electronics door.
5.2 Power
If the Master Controller or Ovens do not power on, check for power related problems including external power, fusing, and
breaker boxes for possible issues.
5.2.1 Power failure recovery
The Master Controller and Ovens power on, but the schedule does not start. The schedule will not start until the Oven has met
the minimal temperature requirements established in the Setup Tab. For more information refer to the Operating Instructions
OI/PGC5000, which provides more information on restarts after power failure in the Power Failure setup paragraph of the
Schedule Tab section.
5.2.2 Oven LED indicators
Three Light Emitting Diodes (LEDs) located on the left front of each oven indicate the current status of the oven (see Figure 5.2).
LEDs
CLASS B OVEN
CLASS C OVEN
Fig 5.2. Oven LED Location