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AMC 3.0

Admin User Guide for
Symbian Belle

amc-3.0_symbian_ug_en_2012-09

September 20, 2012

Содержание AMC 3.0

Страница 1: ...AMC 3 0 Admin User Guide for Symbian Belle amc 3 0_symbian_ug_en_2012 09 September 20 2012...

Страница 2: ...3 Opening the Application 15 6 4 AMC configuration 16 6 5 AMC License activation 16 7 General Operation of the AMC 17 7 1 Home Screen Navigation 17 7 1 1 Toolbar 17 7 1 2 Registration Status 18 7 1 3...

Страница 3: ...IM and Presence 32 10 1 Adding Contacts 32 10 2 Being Added 33 10 3 Chatting 33 11 Settings 35 11 1 Application 35 11 1 1 Automatic Start 35 11 1 2 Call Reverse 35 11 1 3 Exception Numbers 36 11 1 4...

Страница 4: ...Dialing in Number 45 11 4 2 MTC Number s 46 11 4 3 Callback Number 46 11 4 4 SIM Switch Number 47 11 4 5 Voice Mail Number 48 11 4 6 Take Number 48 11 4 7 Cellular Handover Rejection 48 11 4 8 Call Re...

Страница 5: ...g too much time learning it 1 2 Fixed Mobile Convergence Fixed Mobile Convergence FMC is the integration of mobile telephones into the fixed line communications system of a company The Aastra Mobile C...

Страница 6: ...about the scope of functions operation and proper use of your equipment Check whether you have all the user information available on your product whether it conforms to your product s version and whet...

Страница 7: ...e key to a variety of communication services like 1 Integrated usage of cellular networks via your corporate PBX 2 Access to PBX features Conference Consultation etc 3 Voice over IP VoIP telephony via...

Страница 8: ...e content of this manual comprises all other Symbian based phones This manual does not describe how to operate the other functionality of your mobile phone Please refer to the documentation of the ava...

Страница 9: ...and any password as well as its configuration will be deleted The user account information has to be re entered when the new AMC is started for the first time Please note that the configuration and us...

Страница 10: ...Fi systems as both systems use 2 4 GHz frequency band contention can be an issue Each Wi Fi transmitter blocks out 20 of the available 79 Bluetooth channels This is specifically valid for lower end Bl...

Страница 11: ...ation whose screens visualization are similar to the native screens of your smartphone In fact the AMC uses native resources Symbian platform when displaying its graphical user interface This has the...

Страница 12: ...be used Packet Data Minimal Approx 3KB per Callback attempt 10KB for the Cor porate Contacts search with a typical result set of 5 10 users Packet Data Local Net work Dynamic Approx 5KB if the displa...

Страница 13: ...e Homescreen Applications The option Application Shortcuts gives you the possibility to configure up to 6 shortcuts 6 1 Installation with the AMC Portal Using the AMC portal it is possible for the Adm...

Страница 14: ...er If you manually disconnect from an AP in the AMC the AMC will not reconnect to said AP automatically before a restart A short summary follows below Open the Settings in your Symbian s main menu and...

Страница 15: ...oad fails make sure the mobile data Access Point for your mobile provider is configured correctly if unknown see their web page Figure 2 Open the AMC by selecting its icon with the cursor and pressing...

Страница 16: ...settings screen offers an option for this 6 5 AMC License activation Grace Period AMC is installed with a 30 days trial period During these 30 days a license download is necessary to avoid license ex...

Страница 17: ...l user relevant information for the AMC how to navigate within the AMC and how to use in and out of call features 7 1 Home Screen Navigation Figure 3 Explanation of the AMC home screen on Symbian 7 1...

Страница 18: ...her than Wi Fi Please note that certain settings have to be enabled for the AMC to register over Packet Data refer to 11 2 2 Even if these settings are set to allow Packet Data in order to save batter...

Страница 19: ...the AMCC Missed calls Call Forwarding Status Missed instant messages IMs 7 1 4 Options Menu The Options menu within the AMC application offers a quick possibility to lock the key board to enter Setti...

Страница 20: ...phone and to classify your access points as Signal Only SIG or VOIP If you want to have SIP signaling over Wi Fi but call setup signaling and media over the cellular network you need to select the Si...

Страница 21: ...ng Calls Calls with the AMC can be made from within its screens and or outside of them This depends on your Call Preference configuration refer to 11 1 14 To place a call using the AMC type in or sele...

Страница 22: ...Calls Emergency calls have to be placed as direct calls i e not with the AMC This is done automatically for the major emergency numbers such as 112 and 911 Local emergency numbers that have to be dia...

Страница 23: ...tain the contact you are looking for provide a more specific request Example If entering the first four letters returns more than 25 items and the one you are looking for is missing enter the first 5...

Страница 24: ...ack will not be offered if you are registrered for VoIP because there is no advan tage in using it 8 5 1 Call This is either a VoIP call if the needed regis tration is available or a Call Through call...

Страница 25: ...y will not see your caller ID Unlike Direct Call this feature has to be routed through your enterprise network Further Configuration 1 This is a PBX driven feature Not every PBX supports this 2 The An...

Страница 26: ...ently active call on hold and opens the call screen where you can call a sec ond party A reconnect tone will be played back if the Enquiry fails called party unavailable 8 6 3 Blind Transfer Transfer...

Страница 27: ...e Wi Fi coverage is good enough as above the selection can be found in the AMC Options menu If the ac cess point provides VoIP over 3G Packet Data activated in AMC Network Settings and Maintain 3G Con...

Страница 28: ...rrow in front of the caller s number 8 7 2 Call Pickup A pick up group is a group of people who are notified if one group member receives a call for example a support group If there is an inbound call...

Страница 29: ...tivate and Deactivate DnD This option is not available in the out call features screen but in the Options menu of the home screen Temporarily disable your AMC as your corporate extension with Do not D...

Страница 30: ...both the A and B party are setup from the PBX How to start a Callback is explained in 8 5 on page 24 If your company makes global use of the MLCR dialing certain phone numbers might trigger a Callbac...

Страница 31: ...ions menu of the home screen Selecting SIM Switch will register your new SIM Card by setting up an unanswered call to the AMCC 2 After insertion of the new SIM card the AMC will open a dialog in which...

Страница 32: ...t IM Host or if your contact has a field entry called Detail IM Format of IM IDs The AMC imports contacts from the native phone book where an IM ID should look like this im_user im_server_domain Click...

Страница 33: ...see whether he is online offline etc 10 3 Chatting If IM and Presence has been enabled by your administrator Start Chat becomes avail able in the menu Type in a message and click the main button or cl...

Страница 34: ...veral conversations at once While in a conversation click on Options and select New To switch from one chat to the other also click on Options and select Conversations This will show you all current c...

Страница 35: ...ll hence in most cases be preconfigured on the AMC If one of them does not work properly ask your administrator to check if the according feature has been activated for your User Account on the AMCC I...

Страница 36: ...phone you want to have as Fast Forwarding des tination In most cases this will be your desk phone number but it can be any number The AMC will offer the option Fast Forwarding in the in call features...

Страница 37: ...ike to use it set this setting to On This will only be applied when you are not in a roaming state 11 1 11 Keypad Autolock Period You can use your AMC to lock the keyboard of your smartphone However t...

Страница 38: ...ll only be applied if the AMC is activated Dual Identity In Dual Identity mode your AMC will only handle calls made from within the AMC Calls made from the native Symbian menu will not be handled by t...

Страница 39: ...Fi but a party s complete number for cellular calls Separate several numbers with a dash 11 1 16 Maintain 3G Enable this option to be available for VoIP calls in 3G networks The AMC will not re regis...

Страница 40: ...apter 10 to learn more about this functionality The AMC should be rebooted when this setting is activated and the remaining settings necessary for IM Presence have been made to ensure that all setting...

Страница 41: ...essary to make use of certain services such as accessing PBX in call features but it makes signaling faster Availability of data channels depends on your provider and on your contract Many contracts c...

Страница 42: ...u any preferences made within the AMC remain without effect Costs and Battery Life Please note that the usage of data channels may drain the phone s battery If costs run too high a provider might also...

Страница 43: ...s for example E55 this sequence can not be used The alternative sequence is 1298 11 3 1 Registrar and Port Settings The IP address and port that have to be entered here as well as your user credential...

Страница 44: ...set correctly the presence status line becomes available in the Home screen Normally this will be your corporate domain 11 3 6 Codec Jitter Buffer Size and Transport These settings should not be alte...

Страница 45: ...is sequence can not be used The alternative sequence is 1298 11 4 1 PBX Dialing in Number The PBX Dialing in Number is used for cellular calls It is used by the AMC to route the calls through your com...

Страница 46: ...prefix identifies a call as an Enterprise AMC Call All AMC Solution features become available for identified Enterprise Calls 11 4 3 Callback Number Configure the number that is to be dialed to trigge...

Страница 47: ...4 SIM Switch Number If you select Activate SIM Card in the main menu the AMC uses this number to com municate to the AMCC that a new SIM card has been inserted If the number of this SIM card is confi...

Страница 48: ...one to your mobile phone Please refer to the documentation of your PBX to check if it supports this feature There you will also find the information necessary for the configuration of this feature 11...

Страница 49: ...nd thus reduces cost especially in Europe and other countries with high termination charges Through these charges calls from fixed line to mobile are expensive whereas calls from mobile to fixed line...

Страница 50: ...is possible to do a quick but complete factory reset Open the Settings and click on the Options key for a context sensitive menu It will give you the option to execute a factory reset which will delet...

Страница 51: ...settings for the AMC and also the license for the application when it is created in the portal Download Feature file downloads the Feature file that is assigned for the user There can be several Feat...

Страница 52: ...orporate network these certificates have to be updated when certain settings on the AMCC are modified If this is the case the phone will merely give out a System Error when the AMC tries to connect to...

Страница 53: ...trans lated into another language without the prior written consent of Aastra Tech nologies Limited NOTICE The information in this document is subject to change without notice AASTRA MAKES NO WARRANTY...

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