22
Helpful Hints
The display is in the alternate language.
You can change to the other language by pressing the Set Options key and pressing
⁄
twice.
There is no information on the display and the ringer volume is low.
Make sure the power adaptor is plugged in a working electrical outlet.
You cannot hear a caller or be heard.
Make sure the handset cord is inserted securely into the jack and make sure the receiver volume
is high enough.
The power is out and the display is blank.
The 9216e still operates as a regular telephone during a power failure. You can dial using the dial
pad and you can receive calls, but the other keys and the display do not operate until the power is
restored.
The display works but you can’t hear dial tone.
Your telephone lines may be wired differently from the telephone jack. To have a service person
correct the wiring, contact your local telephone company or Telecom manager.
The telephone wobbles.
Check that the handset cord is placed in the channel between the stand and the telephone. See
the illustration on page 3.
You cannot program a memory key.
Some of the memory keys may be factory-programmed. These keys are locked and cannot be
erased or reprogrammed.
Callers are not identified on the display.
Let the telephone ring at least twice before answering. If that doesn’t work, you may not have
calling line identification service. To subscribe, contact your local telephone company.
The Callers List is empty.
Until you subscribe to calling line identification service, your telephone does not record
incoming calls.
You cannot dial a number in the Callers List.
The caller may have an unknown number. If there is a number, you may have to edit it before
you can dial it.
There is no information on the display and the ringer volume is low.
Make sure the power adaptor is connected to a working electrical outlet.