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Further information

Aastra 610d

113

eud-1290/1.2 – R3.0 – 04.2013

Troubleshooting

This section contains a few tips on how to operate your phone if you encounter
any problems.

Malfunctions

Display reads: "System overload"

At the moment no connection can be set up via the current system base. The phone is trying to set up
a better radio connection with the same or a different system base. This message appears in standby
mode only.

Display reads: "No system"

You have moved out of the coverage area; the radio connection is interrupted. Move closer to a radio
station.

Leaving the coverage area

You are outside the coverage range. You can set the phone so that you receive a warning signal if you
leave the coverage area (see chapter

"Activating range alarm and system busy beep"

).

Display is working, but connection is not possible

Your phone may be locked. Unlock your phone (see chapter

"Locking/unlocking the keypad"

, page

).

Freely configurable keys cannot be configured

The configuration may be locked. Unlock your phone (see chapter

"Unlocking your phone"

The key for a reconfiguration may be locked in the system. Contact your system administrator for more
information.

Insufficient display contrast

The setting for the display contrast is inadequate. Change the setting (see chapter

"Setting the display"

Impaired sound quality during hands-free operation

The sound quality can be affected if the volume is too loud – turn down the volume. If the sound quality
fluctuates, contact your system administrator.

Phone calls can be made, but no names are displayed; the key configuration is missing, and the
phone does not respond to function commands

Restricted mode following a software update without update licence.

Note:

For all other messages, faults and questions you may have, contact your system administrator.

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Содержание 430

Страница 1: ...d User s Guide Supported communication systems Aastra 415 Aastra 430 Aastra 470 This User s Guide describes the functions configuration and use of the DECT phone Aastra 610d on the commu nication syst...

Страница 2: ...400 commu nication systems This User s Guide will assist you with the use of your phone and introduce you step by step to the functions and configurations If you require further technical support or i...

Страница 3: ...17 Display symbols 20 Dialling and phoning 23 Answering calls 24 Making calls 25 Using the display and operating elements 28 Keys 29 Input 30 Menu guided navigation 32 Signals 34 Supplementary feature...

Страница 4: ...4 Managing your private contacts 95 Configuring voice mail 97 Configuring presence presence profile 98 Configuring keys 100 Formulating functions 104 Installation and first time operation 106 Equipmen...

Страница 5: ...ation is available here You will also find notes on safety data protection and legal notes Please read through this product and safety information carefully Safety information 6 Dealing with batteries...

Страница 6: ...riginal power supply only ID 23 00 1061 00 or 23 00 1089 00 Connect the power supply only to power sources that conform to the indications on the power sup ply Maintenance Make sure all installation a...

Страница 7: ...teries to reach their fully charged state Only use the charging unit supplied by the manufacturer For the charging unit only use the plug in power adapter supplied by the manufacturer ID 23 00 1061 00...

Страница 8: ...d by third party products or components unless it is to connect other approved networks applications and telephones to the interfaces certified specially for that purpose One number user concept Your...

Страница 9: ...e your product effi ciently and correctly Make sure that the versions of the user documents comply with the software level of the Aastra 400 products used and that you have the latest editions Always...

Страница 10: ...age 12 for the limited warranty in Australia All parts and components of the Aastra 400 communication solution are manufac tured in accordance with ISO 9001 quality guidelines The relevant user inform...

Страница 11: ...logies Limited TSX AAH is a leading company at the forefront of the enterprise communication market Aastra has its headquarters in Concord Ontario Canada Aastra develops and distributes innovative bus...

Страница 12: ...may be replaced by refurbished goods of the same type rather than being repaired Refur bished parts may be used to repair the goods If it is necessary to replace the product under this limited warran...

Страница 13: ...uded under the Australian Consumer Law You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage You are also entitled to...

Страница 14: ...ivalent goods or iv the payment of the cost of having the goods repaired 1 2 Clause 1 1 is not intended to have the effect of excluding restricting or modifying a the application of all or any of the...

Страница 15: ...chapter Communication system and software versions page 114 indicates which software versions support the relevant features Document designation Document number eud 1290 Document version 1 2 Based on...

Страница 16: ...ud 1290 1 2 R3 0 04 2013 Operating and display elements The sections below provide an overview and usage notes on which keys and sockets are available on your phone Key designations and sockets 17 Dis...

Страница 17: ...3 0 04 2013 Key designations and sockets Key Press In the state Description 1 Loudspeaker 2 LED indicator 3 colours LED as perTable in chapter Indicator LED signals page 34 3 Display LC display monoch...

Страница 18: ...short Idle state In a connection Activate deactivate open listen ing Activate deactivate open listen ing 7 Correction key short Editor Menu Delete the last character Scrolling back through the menu 8...

Страница 19: ...ort Idle state Editor Digit input Characters as perTable in chapter Digit keys page 30 Key 2 long Idle state Switching system Key 5 long Idle state Calling up the service menu 12 Asterisk key short Id...

Страница 20: ...when the phone is switched off the battery will still slowly discharge When the battery capacity is almost exhausted a series of warning beeps sounds This warning can be disabled see chapter Setting u...

Страница 21: ...eeting with possibility to leave a voice message Voice mail greeting without possibility to leave a voice message New forwarded voice message b Retrieved forwarded voice message b New text messages Re...

Страница 22: ...2 Aastra 610d eud 1290 1 2 R3 0 04 2013 About Warning Not permitted Phone book Name Private phone number Business phone number Mobile phone number Presence state Available default Absent Meeting Busy...

Страница 23: ...eud 1290 1 2 R3 0 04 2013 Dialling and phoning The following sections explain how to make phone calls simply and the func tions your phone offers you whenever you receive a call Answering calls 24 Ma...

Страница 24: ...Press the Call key Notes If the caller s phone number is received it is shown on the display If the phone number is stored in the private phone book or in the system the dis play also shows the corres...

Страница 25: ...rmat Country Code Region Code Phone Number Press and hold down the key to insert Dialling with redial You want to call a person you have already called In the last number redial list your phone automa...

Страница 26: ...is now activated is displayed Notes Make sure the hands free microphone is not obstructed The sound quality is improved if you set the volume of your phone to a low setting To continue the call withou...

Страница 27: ...udspeaker key The call is provided on your headset Press the Loudspeaker key The phone s microphone is switched on and the headset microphone is switched off Headset Handset You can use the Headset or...

Страница 28: ...tra 610d eud 1290 1 2 R3 0 04 2013 Using the display and operating ele ments The following sections explain how to operate your phone quickly and simply Keys 29 Input 30 Menu guided navigation 32 Sign...

Страница 29: ...s have variable functions These functions are displayed above the key You can also store phone numbers and functions on a softkey see chapter Configur ing keys page 100 Function Press the softkey wher...

Страница 30: ...d Enters digits The digit keys are used to enter the digits 0 to 9 Enter letters You can also use the digit keys to enter letters and special characters A number of let ters and special characters are...

Страница 31: ...er case input You can use the softkey to switch manually between upper case and lower case input Correcting your input You notice you have entered a wrong digit or character You can either delete the...

Страница 32: ...navigation key to the right or the Menu softkey The first menu entry is displayed Use the vertical navigation key to scroll through the menu entries Select Press the Select softkey Accessing the disp...

Страница 33: ...eactivate again all the activated functions e g Forwarding Exit editor without changes Press the End key Scrolling back through the menu step by step Press the Correction key Back to the idle state in...

Страница 34: ...ur State Description Flashes fast Incoming call Callback Flashes slowly Standby display Inside the system s service area Lit Hands free on Flashes fast Outside the system s service area Flashes slowly...

Страница 35: ...rovided by your phone for more efficient use Making and answering calls 36 Using functions while in a call 46 Organising absences from the desk 51 Voice messages and text messages 58 Functions for spe...

Страница 36: ...no s 66 7 for Noble Stephen Ask your system administrator whether you should start with the surname or the first name Note The response time may vary greatly depending on the size and the number of ph...

Страница 37: ...r Dialling from Private Contacts page 38 Press the navigation key down Or Phone book is also available via the menu Menu Phone book Alpha search 1 Scroll to Alpha search and press the Select softkey 2...

Страница 38: ...tkey 2 For the first letter of the name you are looking for keep pressing the corre sponding digit key until the list display the letter e g press the digit 7 three times to obtain the letter R c The...

Страница 39: ...here available You can now call the person in question using this last number redial list The last number redial list has a maximum of 10 entries Press the navigation key to the right or the Menu soft...

Страница 40: ...rectly If the called party does not answer you can also request a callback The user then obtains a message indicating your callback request on his display Press the configured softkey The key s alloca...

Страница 41: ...e call pro ceed as follows Call To answer the callback request Press the Call softkey The phone number is dialled Delete Clear callback Press the Delete softkey Callback is deleted Note The callback c...

Страница 42: ...internal user has not barred the Call waiting func tion on his phone for configuration see the chapter Activating protection against call types page 94 Ask your system administrator whether the Call w...

Страница 43: ...ty and your call partner page 47 and Making a conference call page 47 respectively Deflect Deflect call Press the Deflect softkey Phone number Enter the user s phone number and confirm with the Ok sof...

Страница 44: ...ouncement into an internal con nection Depending on the system configuration your call party can answer your announcement directly in intercom without having to press a key Contact your system adminis...

Страница 45: ...and not the number of the phone from which you are making your call Any call charges incurred will be charged to you The call number dialled is not stored in the last number redial list To continue t...

Страница 46: ...ress the Enquiry softkey Phone number Enter the phone number of the enquiry call party Enquiry call party is called first call partner is on hold Note You can also find the call number of the user you...

Страница 47: ...conference function you can include a call party on hold in the current con versation From the conference call you can initiate an enquiry call to someone else You can broker between the parties of t...

Страница 48: ...You can also find the call number of the user you want in the phone book or in a call list Connecting with notification Wait until the person has answered the call Announce the call party Connect Pre...

Страница 49: ...l boxes For this you must configure at least one e mail address in the communication system Contact your system administrator for more information You can start recording calls in the following situat...

Страница 50: ...start or end call recording with the softkey or with a configurable key Notes Connections between two internals cordless phones may not be recorded Recording calls may infringe on your national data p...

Страница 51: ...phone book or in a call list during dialling by name Presence profile Profile num ber Presence profile Profile num ber Available default 0 Absent 1 Meeting 2 Busy 3 Not available 4 Notes External app...

Страница 52: ...is activated Note After you have changed and saved the active presence profile you have to tem porarily select another presence profile and then reactivate the presence pro file you want in order to h...

Страница 53: ...ding on the voice mail configura tion your caller then has the possibility of leaving a message Example The person you have called is not available until 31st January at 14 00 Please leave a message a...

Страница 54: ...ress the Select softkey Call Forwarding Scroll to Call forwarding and confirm with the Ok Softkey User Scroll to User and confirm with the Ok softkey Enter the user s phone number and confirm with the...

Страница 55: ...variant at a time is possible To activate forwarding Press the navigation key to the right or the Menu softkey Forwarding Scroll to Forwarding and press the Select softkey Call Forwarding on No Reply...

Страница 56: ...orwarding variant at a time is possible To activate forwarding Press the navigation key to the right or the Menu softkey Forwarding Scroll to Forwarding and press the Select softkey Call Forwarding Sc...

Страница 57: ...phone or rerouted to a destination predefined within the system Notes One diversion applies to all connected phones in one number user concept Only one forwarding variant at a time is possible To acti...

Страница 58: ...y Message is played back Or Voice message can also be selected using the menu Menu Voicemail Inbox Play Listening to all messages Listening to all messages is available via the menu Menu Voicemail Inb...

Страница 59: ...ep a copy of each voice message Press the navigation key to the right or the Menu softkey Voice mail Scroll to Voice Mail and press the Select softkey Inbox Scroll to Inbox and press the Select softke...

Страница 60: ...t or create a new text message Press the navigation key to the right or the Menu softkey Text message Scroll to Text message and press the Select softkey New Scroll to New and press the Select softkey...

Страница 61: ...message Read Read text messages Select the text message you want and press the Read softkey If the text message runs over several lines use the navigation key to scroll Delete Delete text message Pres...

Страница 62: ...hear a phone ringing in your vicinity and want to pick up the call With the Pick up function you can pick up the call from the other phone on your own phone Press the navigation key to the right or th...

Страница 63: ...ng the appointment call is not forwarded If you are in call the appointment call is made as soon as you end the call An appointment call can only be set using a function code see chapter Function comm...

Страница 64: ...nction code 1 Enter function code 36 for a business call 2 Enter your internal phone number 3 Enter your PIN 4 Enter the internal or external phone number with the exchange access digit Press the Call...

Страница 65: ...Function Codes on the Aastra DocFinder Tracking a malicious call Your are being threatened or molested by a call You want to identify the caller Using the MCID Malicious Call Identification function t...

Страница 66: ...ion You can activate a call routing for all phones If you have not configured a call routing the default setting all phones are ringing is used as standard This function can also be stored under a con...

Страница 67: ...alone When you have activated ring alone on a phone the acoustic ringing tone is deacti vated for all other phones An incoming call is signalled in the display of all phones You can answer the call on...

Страница 68: ...ring 1minute in hands free mode Provided the call connection is not pre viously terminated neither on the monitoring nor on the destination phone the con nection will automatically be terminated after...

Страница 69: ...ce the call has been cleared down the monitoring phone immediately switches back to monitoring mode Notes The reliability of the room monitoring depends on the quality of the radio connec tion Extrane...

Страница 70: ...gurable key Enable room monitor ing Activating room monitoring Scroll to Enable room monitoring and press the Select softkey You hear the acknowledgement tone and the display shows the destination num...

Страница 71: ...if no other user has yet logged in to that phone for free seating purposes You can only log on once to a Free Seating phone The moment you log in to another free seating phone you are automatically l...

Страница 72: ...strator for more information Note The default PIN setting 0000 is not accepted First change the PIN as described in chapter Changing the User PIN page 90 or use the function code 47 see User s Guide F...

Страница 73: ...ystem the follow ing additional features are also available on your phone PIN telephony The PIN telephony c is part of OpenCount The possible applications of the PIN telephony depend on the area of us...

Страница 74: ...Staff phone Your phone must be capable of signalling alarm signals from the Aastra Alarm Server Patient phone The patient phone must support the Announcement function and allow hands free operation Bo...

Страница 75: ...next to the bed The alarm ends and the alarm signal is deleted from the staff phone Direct response without a triggered alarm You can execute the direct response function without the patient having t...

Страница 76: ...stination number If the user does not dial another phone number during this predefined time or puts the handset back down again a connection with the Hotline number is automatically set up If the hotl...

Страница 77: ...ion code You can then enter the function commands and function codes Function code Using remote control from a third party phone 1 Enter function code 06 2 Enter your phone number 3 Enter your PIN 4 E...

Страница 78: ...uirements Configuring cordless phone functions 79 Display settings 84 Setting the volume 85 Audio profile settings 86 Hands free and headset settings 88 General settings 89 Protect yourself against ca...

Страница 79: ...e is switched off Or Function is also available via the menu Menu Settings General Switch off Notes You cannot switch the phone off in a call When the phone is switched off incoming calls are stored i...

Страница 80: ...k either just the settings menu Lock settings or the entire phone Lock phone With Lock phone your private data cannot be viewed and external calls can only be made from your phone in accordance with t...

Страница 81: ...displayed To lock all your phones execute the function code 33 PIN see User s Guide Function Codes on the Aastra DocFinder Press the navigation key to the right or the Menu softkey Activated features...

Страница 82: ...e system is available again Setting the server alarm Depending on the system s settings you can receive server alarms for specific situa tions These settings are made by your system administrator in t...

Страница 83: ...nswer a call In this case you do not have to press the Call key when you lift the phone out of its charging unit Press the navigation key to the right or the Menu softkey Settings Scroll to Settings a...

Страница 84: ...time the keypad and display backlight remain switched on when the cordless phone is placed in the charging unit Backlight during call Switch on the function to ensure the display remains lit for the e...

Страница 85: ...properties are set using the audio profiles see chapter Audio profile settings page 86 Setting the volume during a call You want to adjust the volume while in a call You have to set the volume of han...

Страница 86: ...rties Ring volume Ring tone volume control If Progressive ring tone is activated the ring ing starts off quietly and gradually increases to the set volume Attention tone volume Attention tone volume c...

Страница 87: ...an audio profile 1 Scroll to the audio profile you want and press the Modify softkey 2 Scroll to the setting you want and confirm your choice of setting with the Select softkey The setting is stored N...

Страница 88: ...left hand side of your phone The headset mode is then automatically activated To activate headset mode You have connected a headset and now want to activate the headset mode A headset can be connecte...

Страница 89: ...vices you need the DTMF mode In the DTMF mode each keystroke generates a tone If for example you enter a call number during a call your call partner will hear the tone signals You can specify whether...

Страница 90: ...hanging the Admin PIN page 91 Press the navigation key to the right or the Menu softkey Settings Scroll to Settings and press the Select softkey General Scroll to General and press the Select softkey...

Страница 91: ...f you have forgotten your Admin PIN your system administrator can reset it Note Do not confuse the Admin PIN with the User PIN see chapter Changing the User PIN page 90 Press the navigation key to the...

Страница 92: ...the active system is shown on the display The DECT specific information is retrievable in the DECT identities menu For more information on the Download server refer to chapter Software page 108 Press...

Страница 93: ...and answer Ok to the safety prompt The system is deleted Select Switching system Scroll to the system you want and confirm with the Select softkey Or Switching the phone manually to the next available...

Страница 94: ...d phone number or name in the display that someone else is trying to reach you You can either answer or reject this second call Intrusion A third participant can intrude into your active call and list...

Страница 95: ...ed whenever you do not make a particular selection Press the navigation key down Or The phone book is also available via the menu Menu Phone book Private contacts Scroll to Private contacts and press...

Страница 96: ...o Private contacts and press the Select softkey Edit Changing an entry Select the entry you want and press the Edit softkey Modify the contact data and confirm with the Save softkey Delete Deleting an...

Страница 97: ...ll to Voice mail Greeting and press the Select softkey Greeting Renaming greeting Select the greeting you want and press the Edit softkey Enter the appropriate name for your personal greeting Greeting...

Страница 98: ...ter Activating personal call routing page 66 Keep settings as is Calls are routed according to your settings Call routing ID 1 5 Your personal call routing number Call forwarding Specify where you wa...

Страница 99: ...g a function on a key function key page 101 Available presence profiles are displayed Edit To change the presence profile 1 Scroll to the presence profile you want and press the Edit softkey 2 Select...

Страница 100: ...requently used phone number with a single keystroke rather than enter it digit by digit On each softkey you can store one call number and the associated name The key automatically becomes a number key...

Страница 101: ...und in chapter Formulating functions page 104 Storing a function under a key from a predefined selection of functions long Keep the key you want pressed down for approx 2 seconds Or The keys are also...

Страница 102: ...n hear the ring back tone again Protection This function protects you against Call Waiting and Announcement For fur ther information refer to chapter Activating protection against call types page 94 R...

Страница 103: ...l call routing page 66 Personal call routing menu Menu for selecting the personal call routing For further information refer to chapter Activating personal call routing page 66 Fast take Pick up a Cal...

Страница 104: ...the Aastra DocFinder You can use function commands to define a function to suit your personal require ments A function can consist of one or more function commands function codes and the phone number...

Страница 105: ...rofile 1 absent 1800 2311 time and date until which you are absent 4 Type in the second number I 27 I Seize line 27 function code for deactivate presence status 5 Press the Save softkey Key assignment...

Страница 106: ...ation and first time operation These sections explain the setup options available with your phone Equipment provided 107 Options 107 Connecting a cordless phone 108 Battery 109 Carry clip or swivel cl...

Страница 107: ...107 eud 1290 1 2 R3 0 04 2013 Equipment provided Options Cordless phone Standard battery Chargingunitandplug inpower supply unit with country spe cific adapters Quick User s Guide and safety informat...

Страница 108: ...d for your country to the power supply unit As the plug in power supply unit comes in two variants the assembly differs slightly Variant 1 Set the switch on the power supply unit to OPEN and slide the...

Страница 109: ...ries place the phone in the charging unit It is only after the battery has been charged for the first time that your phone is ready for use that calls can be answered and that you can make calls from...

Страница 110: ...p and gently pull the strap apart The phone can also be equipped with a swivel clip accessory The holding clip is also placed on the two openings at the top end of the phone and pressed in until it sn...

Страница 111: ...egistered with the communication system by your system administrator Contact your system administrator for more information Once the phone is registered with one or more communication systems you can...

Страница 112: ...610d eud 1290 1 2 R3 0 04 2013 Further information The following sections contain more useful information about your phone Troubleshooting 113 Communication system and software versions 114 Technical...

Страница 113: ...ion is not possible Your phone may be locked Unlock your phone see chapter Locking unlocking the keypad page 80 Freely configurable keys cannot be configured The configuration may be locked Unlock you...

Страница 114: ...ns but the system will not let you Some communication systems or software versions do not support all the features The corresponding text sections are identified by a letter inside square brackets a T...

Страница 115: ...upported Frequency range 1880 MHz to 1900 MHz Transmitted power 10 mW average power per channel Range up to 300 m outdoors up to 50 m in indoors Headset 2 5 mm jack Battery capacity Standard battery 8...

Страница 116: ...f Drop resistance 1 5 m on concrete without damage Noise Ambient noise filter for loud environments Hands free Half duplex hands free operation Cordless phone with battery Length x Width x Depth 135 x...

Страница 117: ...68 Backlight 84 Battery charge level 20 Battery Battery warning 86 Charge and usage times 115 Charging 109 Handling 7 Inserting the battery 109 Brokering 47 C Call duration 24 Call forwarding Protecti...

Страница 118: ...he phone number 25 Digit keys 30 Dimensions 116 Direct call answer 83 Direct response 74 Discreet ring 86 Display 84 Display symbols 20 Display radio connection 20 Settings 84 Disposal Safety informat...

Страница 119: ...l equipment Safety information 6 Menu guided navigation 32 Moving the cursor 31 Muting the microphone 26 N Navigation key 18 32 Number key 100 O One number user concept 8 OpenCount 73 Operating elemen...

Страница 120: ...ess ring tone 86 Suppressing your call number 65 Surface 116 System busy beep 82 System registrations 92 T Technical data 115 Text message reading 61 sending 60 Text mode 31 Third party phone 64 Track...

Страница 121: ...ducts are manufactured in conformity with RoHS 2011 65 EU The product specific declarations of conformity can be found on the Aastra DocFinder www aastra com docfinder Exclusion of liability Aastra is...

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