Front Side
Size: 420 mm (W) x 297 mm (H)
Red Line
Mark are for Folding.
Not to be Printed
Operation Guide
How to use
A. O. Smith Z8
A. O. Smith Z9
1. Turn ON the water connection
through the ball valve.
Figure 1
ON
1. Turn ON the water connection
through the ball valve.
Figure 2
ON
2. Switch ON the power supply and
press the power button of the purifier.
Figure 3
2. Switch ON the power supply and
press the power button of the purifier.
Figure 4
1
2
A. O. Smith Z8
A. O. Smith Z9
To dispense normal water
1. To dispense normal water from the
storage tank, push and hold the
normal water faucet lever.
Figure 5
1. To dispense normal water from the
storage tank, press the normal water
button once, the normal water button
LED glows. To stop water flow, press
the normal water button again, the
normal water button LED will be
turned off.
Figure 6
Note: Normal water flows for 3.5 minutes
(approx.) stops automatically, when
normal water button is not pressed to
stop water flow.
2. To dispense normal water
continuously, lift up the normal water
faucet lever for the continuous water
flow. To stop the water flow, pull
down the normal water faucet lever.
Figure 7
A. O. Smith Z8
A. O. Smith Z9
Setting to Warm/Hot water temperature.
This purifier is capable of dispensing at two temperature choices warm water (45° C)
and hot water (80° C).
Setting to warm water temperature (45° C)
1. Press the water heating button
once. This will set temperature to
45° C which will be displayed on LED.
2. When water heating button glows,
it indicates heating has started. The
LED display shows the current water
temperature.
3. Once the temperature reaches 45° C,
the heating stops.
Figure 8
1. Press the water heating button
once. This will set temperature to
45° C which will be displayed on LED.
2. When water heating button glows,
it indicates heating has started. The
LED display shows the current water
temperature.
3. Once the temperature reaches 45° C,
the heating stops.
Figure 9
A. O. Smith Z8
A. O. Smith Z9
Setting to hot water temperature (80° C)
1. Press and hold the water heating
button for 3 seconds. This will set
temperature to 80° C which will be
displayed on LED.
2. When water heating button glows,
it indicates heating has started. The
LED display shows the current water
temperature.
3. Once the temperature reaches 80° C,
the heating stops.
Figure 10
Press and
hold for
3 sec
1. Press and hold the water heating
button for 3 seconds. This will set
temperature to 80° C which will be
displayed on LED.
2. When water heating button glows,
it indicates heating has started. The
LED display shows the current water
temperature.
3. Once the temperature reaches 80° C,
the heating stops.
Figure 11
Press and
hold for
3 sec
Note:
t
The child lock is automatically enabled
whenever the water temperature is
more than 50° C for 30 seconds.
t
When the child lock is enabled,
will
be displayed for every 5 seconds.
t
If the water temperature is less than
50° C, the child lock gets automatically
disabled and water can be dispensed
directly by pressing hot water button.
Figure 12
A. O. Smith Z8
A. O. Smith Z9
To dispense hot water
1. Press the child lock button once,
to unlock the hot water faucet. While
pressing the child lock button ,
push and hold the hot water faucet
lever to dispense the hot water.
Figure 13
To dispense hot water, first disable
child lock (if water temperature is
more than 50° C, CL is displayed.)
1. Press and hold the water heating
button and hot water button
simultaneously for 3 seconds, UL
(Unlock) will be displayed with beep
sound. The child lock will be disabled
for 30 seconds (approx.).
Figure 14
Press and
hold for
3 sec
2. To dispense water continuously, lift
up the hot water faucet lever first,
then press the child lock button
to dispense hot water. To stop the
water flow, pull down the hot water
faucet lever.
Figure 15
2. To dispense hot water from the
storage tank, press the hot water
button once, the hot water button
LED glows. To stop the water flow,
press the hot water button again,
the hot water button LED will be
turned off.
Figure 16
Note: Hot water flows for 3.5 minutes
(approx.) and stops automatically, when
hot water button is not pressed to stop
water flow
3
4
5
This Page is intentionally left blank
Product colour and image shown may vary from the actual product.
Part No. : 335311-060_A
Date: 14-10-2020
ISO
9001:2015
CERTIFIED
GREEN
A. O. SMITH
SERIES
Operation Guide
Water Purifier
/
G
G
G
G
R
R
R
R
E
E
E
E
E
E
E
E
N
N
N
N
E
E
SE
SE
R
R
I
I
Front Side
Size: 420 mm (W) x 297 mm (H)
Red Line
Mark are for Folding.
Not to be Printed
9
10
11
6
7
8
DANGER
HOT
Scalding
Hot water is dangerous, especially for the young children,
aged or the disabled. The Water Heater allows you
to control the temperature of your hot water. Water
temperatures over 52° C can cause severe burns instantly or
death from scalds. Do not leave a child or an infirm person
in the bath unsupervised.
Note:
t
Discard the first cycle of pure water, before you start using it for consumption.
t
Make sure to discard the water from the storage tank if you have not used the
purifier for more than 2 days.
How to drain water from storage tank
To drain water completely from the purifier, use only the hot water faucet. Drain till you
have drained two tank full of water.
How to maintain your product
Do not splash water directly or clean
with benzene, pesticides, thinner,
alcohol, etc. but use a soft, dry cloth to
clean the purifier.
Figure 17
Benzene
Replace filters regularly according to
the replacement indications. This must
be done only by A. O. Smith Company
Authorised Service Technician. Use
A. O. Smith genuine accessories only, for
optimal performance of the purifier.
Figure 18
RO
12. Does it retain minerals?
Yes, A. O. Smith Z8 / Z9 RO Water Purifier has an additional mineral filter (MIN-
TECH) which adds essential minerals back to water.
13. What is MIN-TECH?
MIN-TECH is Mineraliser Technology to add essential minerals back to water.
14. What is the storage capacity of A. O. Smith Z8 / Z9 RO Water Purifier?
It has total capacity of 10 litres, 9.2 litres for ambient temperature water and 800ml
for hot water.
15. What is the purification flow rate of A. O. Smith Z8 / Z9 RO Water Purifier?
Up to 15 litres per hour, purification capacity also depends on water quality,
condition of filters and RO membrane.
16. Does it have Pre-filter? Is it free?
Yes, A. O. Smith Z8 / Z9 RO Water Purifier comes with a Pre-filter which is part of the
product.
17. What all alerts do A. O. Smith Z8 / Z9 RO Water Purifier has?
A. O. Smith Z8 / Z9 RO Water Purifier has advance alerts technology to change the
filter and RO membrane.
18. When does the A. O. Smith Z8 / Z9 RO Water Purifier indicate a filter change?
The first notification is indicated when the consumption of the filter life is at 90%.
When the filter life consumption is at 100%, the Water Purifier automatically stops
functioning.
19. What is the nature of indication for the change in filter?
On the first intimation when the filter life is at 90%, the respective filter indicator
will start to blink. On 100% filter life consumption, the blinking will be replaced
with a constant light in the respective indicator.
20. In the A. O. Smith Z8 / Z9 RO Water Purifier, what is the life of the RO
membrane?
RO membrane would last for 1 year (approx.) assuming a per day consumption of
10 litres, under the input water norms.
21. What is the digital display in A. O. Smith Z8 / Z9 RO Water Purifier?
Digital display in A. O. Smith Z8 / Z9 RO indicates 1) Tank full, 2) Flushing of
RO membrane, 3) Change of SCPA (Pre and Post RO filters), 4) Change of RO
membrane, 5) Temperature indicator and error indicator.
22. Can A. O. Smith Z8 / Z9 RO Water Purifier be mounted on the wall and can it
be table top?
Yes, A. O. Smith Z8 / Z9 RO Water Purifier can be mounted on the wall or can be
placed on the counter.
Recommended uses of Reject water
Although the rejected water has high concentration of TDS (Total Dissolved Solids) and
hardness. If required it can be used for the following:
t
It can be used for watering the garden and plants.
t
It can be used for mopping and cleaning the floors.
Note: Please consult A. O. Smith Customer Care Centre before using this water.
Warranty Terms and Conditions
Product Warranty
A. O. Smith India Water Products Private Limited (“A. O. Smith or Company”) warrants
this Water Purifier (“product”) against the defects arising from faulty design,
workmanship and material subject to the following terms and conditions:
1. All electrical, functional parts and filters are warranted for one (1) year from the
date of original purchase.
2. The customer shall notify the Company promptly about any defects noticed and
give the Company or its representative adequate opportunity to inspect, test and
rectify. Customer shall handover the product, if necessary, with the Company
office/ Authorised Service Provider along with invoice in the city where it was
purchased.
3. The Company or its representative will be entitled to retain any defective parts
replaced under warranty on free of charge basis.
4. The Company’s liability under the warranty will be limited only to the product
and its defects which occur under conditions of normal operations, under proper
usage and maintenance. It excludes defects occurring due to abuse, faulty care,
maintenance, repair or alteration to the product or to its parts by unauthorised
personnel.
5. The Company’s liability under this warranty shall be limited to the first purchaser/
end user and will not apply to subsequent sale by original purchaser/end user.
However, repaired part(s) will be warranted for the remaining period of original
warranty term.
6. It is mandatory to provide the original bill/invoice copy along with duly
stamped warranty card at the time of any repair work being done by authorised
representative. Date of original purchase is determined by the date of the original
bill/invoice copy. However, if invoice/bill is not found with customer, customer data
with the Company records will be used to determine the date of original purchase
and will be treated as final. If details are not found from the Company records,
manufacturing warranty as per the product serial number will be used as date of
original purchase.
7. While A. O. Smith will make reasonable efforts to carry out repairs/replacement of
parts under warranty within reasonable time, it is expressly made clear that A. O.
Smith shall not be responsible to complete the said services within any specified
period of time.
8. In the event of any unforeseen circumstances, and spares are not being available,
the A. O. Smith’s prevailing depreciation rules will be binding on customer to
accept as commercial solution in lieu of repairs.
9. If an identical model is no longer available due to a change in law, regulation, or
standard, A. O. Smith will replace the product with one having a similar capacity
and input. In these instances, the customer will have the option of paying the
difference between what was paid for the original model and the new model with
the additional features, or receiving a refund of the portion of the purchase price
on a pro-rata basis allocable to the unexpired portion of the warranty. Company’s
decision will be final on repair, replacement or refund as aforesaid and Clause 11
and binding on the customer.
10. Warranty is valid within Company Service Network coverage only. In case the
customer moves to a non-coverage area, customer needs to bring the product to
nearby services network location, Company shall not be responsible for providing
services to non-service network area.
11. Notwithstanding anything contained in this warranty terms, the Company shall
not be liable in case of failure to provide services under this warranty in case of any
force majeure event, i.e., due or attributable to any act of God, orders, restrictions
or regulation of Government, Central or State, war working conditions, hostilities,
riots, civil commotion, strike, lockout, labour trouble, explosion, insects, rodents
or any other cause or circumstance of whatsoever nature beyond the control of A.
O. Smith.
12. The customer will have no claim under this warranty in respect of any personal
injury, sickness, illness, death, property damage or consequential damages, arised
either directly or indirectly due to utilisation of product.
13. A. O. Smith reserves the right to make design and product changes or change
the specification at anytime without any obligation to prospective buyers or
customers or owners of products previously sold.
14. Warranty does not cover to any accessories provided by dealer or purchased by
customer.
15. Warranty does not cover;
t
Plastic, cosmetic parts and exterior finish.
t
If defect or fault is caused or occurred due to improper installation by the customer
or not installed as per A. O. Smith guidelines specified in product user manual.
t
If failure or damage due to plumbing or other arrangements like, usage of
pressure pump, extension of power supply board, non-compatible power socket
etc. connected to product. With regard to repairing the existing worn-out/
defective part(s) or replacing the same and ascertaining the presence of above
circumstances, the decision of A. O. Smith shall be final. In any such event, A. O.
Smith will submit a prior estimate for approval or bill for the work to be carried out
at the rate prevailing at that time.
t
If product is repaired by unauthorised personnel and usage of non-recommended
parts or consumables.
t
If product serial number is missing or altered.
t
If damage is caused by pest infestation.
t
If the input water emits pungent smell.
t
If the input water is discoloured.
t
If product is used for commercial purpose.
t
It is recommended to keep the surroundings of the Water Purifier free from dust
and other foreign objects (like insects, cockroaches, ants and other pests), as any
damage occurring due to the ingress of these foreign objects will not be covered
under warranty.
16. Filters and RO membrane will be covered for any material damage, input
malfunctioning under warranty for 1 year from date of purchase if water TDS
<2000 ppm.
t
If iron content is >0.3 ppm, it is recommended to use Iron filter for life of filters.
t
Warranty on filters and membrane is valid provided product is used only for
residential and self consumption purpose.
17. Calls which are site related to e.g. plumbing, tap leakage, electricity (within
warranty period), etc. which is not related with product functionality, will be
charged to customer as per rate card*.
*Refer rate card www.aosmithindia.com
18. All implied warranties and conditions under law, trade, custom or otherwise are
excluded and the warranty and remedies as provided herein-above are in lieu of all
other warranties and remedies to the extent permissible under law.
19. NOTWITHSTANDING ANYTHING ELSE TO THE CONTRARY, THIS IS CUSTOMER’S
SOLE AND EXCLUSIVE WARRANTY. ALL OTHER WARRANTIES INCLUDING A
WARRANTY OF MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE
ARE EXPRESSLY DISCLAIMED. A. O. SMITH SHALL NOT BE LIABLE FOR ANY
CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE OR OTHER INDIRECT DAMAGES.
TOTAL LIABILITY ARISING AT ANYTIME SHALL NOT EXCEED THE PURCHASE PRICE
PAID WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY OR ANY OTHER
LEGAL THEORY.
20. The warranty is issued at Kanakapura, and courts at Kanakapura shall have
exclusive jurisdiction over matters covered or flowing from this warranty.
Post Warranty
1. The customer may be offered a yearly Service Contract at the prevailing Company
rates and terms.
2. In case the customer does not wish to enter the Service Contract, he has an option
to call our Customer Care Centre and get A. O. Smith Water Heater unit serviced
on an actual basis, i.e. by paying the Labour Cost and Spares needed to attend to
that Service or Complaint Call at the prevailing Company rates. Such service will be
rendered by the Company in towns or places where the Company has its Authorised
Service Providers.
3. In case of product repair after warranty by Authorised Service Provider, all expenses
of transporting the goods to and from the Authorised Service Provider shall be
borne by the customer directly.
4. If, during such service, it is necessary for the Company or Authorised Service Provider
to replace or repair defective components or parts, the customer shall be required to
pay for the same as per the Company’s prevailing price list.
Jurisdiction
The courts of competent jurisdiction at Kanakapura, Karnataka shall have exclusive
jurisdiction over all matters arising out of any disputes in relation to the product.
Expert Company Service - Power of 1
1. Different models have different service delivery levels.
2. Service level mentioned for particular models are applicable for metros and ‘A’
Class cities, e.g. Delhi and NCR, Bengaluru, Hyderabad, Kolkata, Pune, Goa, Cochin,
Chennai, Chandigarh and Ahmedabad.
3. Service level deliverables are valid up to city municipal limit only.
4. Service level may differ in case of public holidays and unavoidable conditions due to
natural calamities, any political and regional regulations.
5. Power of 1 valid service is applicable for calls registered at A. O. Smith Call Centre
before 4 p.m. only.
Frequently asked questions (FAQ)s
1. What is A. O. Smith Z8 / Z9 RO Water Purifier?
A. O. Smith Z8 / Z9 RO is advanced 8 stage RO from A. O. Smith. It is 100% RO
with no bypass of water for maximum purity. It is double purified by SCMT (Silver
Charged Membrane Technology) and required essential minerals are added back
to water. It has options to draw normal, warm and hot water.
2. Does it have provision of hot water?
Yes, you can draw hot water from A. O. Smith Z8 / Z9 RO Water Purifier.
3. What temperature for hot water?
It has 2 temperature choices. With the first press, the water will heat up to 45° C
and upon pressing for 3 seconds, the water will heat up to 80° C.
4. Is warm/hot water readily available?
It is very convenient to get warm/hot water from your A. O. Smith Z8 / Z9 RO Water
Purifier. For warm water at 45° C, press the water heating button once and within
2 minutes (approx.) you will get warm water. For hot water at 80° C, press and hold
the water heating button for 3 seconds and in about 5 minutes (approx.) you can
draw hot water.
5. What is night assist?
India’s first RO Water Purifier with night assist technology along with light at the
point of water dispensing. It is designed for the ease of taking a glass of water in
the middle of night. It also keeps your kitchen beautifully illuminated.
6. What is child lock protection?
India’s first RO with child lock feature inbuilt to meet the international standards
of safety for you and your loved ones. It is designed to ensure protection from hot
water spillage when you don’t intend to take.
7. Does it give cold water?
No, it gives water at normal temperature and at 2 hot water temperature choices.
8. What is 100% RO with mineraliser?
In ordinary RO+UV Water Purifiers, some amount of water is made to bypass the
RO membrane. With this, heavy metals, unwanted salts and pesticides also pass
through. In A. O. Smith Z8 / Z9 RO Water Purifier, 100% of the water is passed
through the RO membrane which ensures maximum purity of water and required
minerals are added back to pure water.
9. How many stages A. O. Smith Z8 / Z9 RO has? And what are the stages?
A. O. Smith Z8 / Z9 RO has 8 stages of purification which are Pre- Sediment
ART™ MAX (Advance Recovery Technology™) + SCB filter® + RO membrane
+ MIN-TECH (Mineraliser Technology) + ZX Double Protection Dual filter®
É
(Silver
Activated Post Carbon block + SCMT).
É
Patent Applied
10. What is SCMT?
Silver Charged Membrane Technology is double purification of water after the RO
membrane to ensure absolute purity.
11. What is RO+SCMT?
It is unique double purification process to ensure absolute purity of water.
Customer
Co
py to be retained by the Custome
r
Dealer
’s Stamp and Signature
W
arranty Card
Invoice Number: ________________________________ Dated: __________________________
Unit Serial Number: __________________________________
Model: _________________________ Capacity: ______________________
Customer's
Name
and
Address:
____________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Ph:
__________________
Mobile:
_____________________
E-mail:
______________________
Compan
y
Co
py to be sent back to the Compan
y
Dealer
’s Stamp and Signature
W
arranty Card
Invoice Number: ________________________________
Ph:
__________________
Mobile:
_____________________
E-mail:
______________________