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INS

TALLA

TION

 18 

 Residen  al Hybrid Electric Heat Pump Water Heater Use and Care Guide 

Hybrid Mode - 

This is the default, recommended 
setting, combining high energy 
efficiency with reduced recovery time. 
This mode uses the heat pump as the 
primary heating source. The heating 
element will heat water if demand 
exceeds a predetermined level so 
that the set point temperature can be 
recovered more quickly.

Electric Mode - 

The water heater functions as a 
conventional electric unit, relying on 
only the elements for heat. This mode 
may be useful in periods of increased 
hot water demands. Electric Mode will 
remain for 48 hours before reverting 
back to default mode setting.

Vacation Mode - 

The controller will not allow the 
temperature to drop below 60

°

F/15

°

while in Vacation setting. This mode is 
recommended when the water heater 
is not in use for a long period of time, 
to minimize energy consumption 
and prevent the water heater from 
freezing during cold conditions. 

 C AUTION! Hydrogen gas builds up 

in a hot water system when it is not 
used for a long period (two weeks 
or more). Hydrogen gas is extremely 

fl

 ammable. If the hot water system 

has not been used for two weeks or 
more, open a hot water faucet for 
several minutes at the kitchen sink 
before using any electrical appliances 
connected to the hot water system.  
Do not smoke or have an open 

fl

 ame 

or other igni  on source near the fau-
cet while it is open. 

 

NOTE:

 When Vacation Mode is 

selected, the vacation timer will be 
displayed. Press the Up and Down 
button to modify the timer to desired 
number of vacation days (setting 
range: 1 to 99 days). The vacation 
timer will blink on the display; press 
the Mode/Enter button to confirm the 
vacation timer. To deactivate Vacation 
Mode, press the Mode/Enter button 
to switch to the desired mode.

NOTE:

 Do not shut off power to the 

unit for extended periods of time. 
If power must be turned off for an 
extended period of time, drain the 
tank completely.

Other Controls

°F/°C Switch - Press “Temperature 
Down” button and hold for 3 seconds 
to switch temperature unit between 
Fahrenheit and Celsius

Power Saver Enable/Disable:

• 

Press “Mode/Enter” button and 
hold for 3 seconds. The power 
saver feature will be activated 
and the display will show “P.S.” 
(not to be mistaken with P5), and 
the setting temperature alterna-
tively. This feature allows the unit 
to be managed by grid or other 
utility based load management 
programs.

• 

To deactivate the power saver, 
press “Mode/Enter” button and 
hold for 3 seconds.

Heat pump defrosting indication:

• 

There will be frost accumulat-
ing on the evaporator when the 
heat pump is operated under low 
ambient temperatures. The con-
troller will order the unit to enter 
into defrosting cycle to optimize 
the heat pump operation per-
formance. During the defrosting 
period, the user interface module 
will display “ICE” as an indication.

Out of heat pump operation range:

• 

The user interface module will 
display “HPO” as an indication 
that the ambient and/or water 
temperature condition is out of 
the heat pump operation range.

NOTE: 

The display will go into “Sleep 

Mode” for energy saving if there is no 
operation on any button for 15 min-
utes. All the display and lights will be 
turned off except for the “Operational 
Mode Indication Light”, which will 
remain illuminated while the unit is 
powered on. The unit can be awak-
ened by pressing any button.

INSTALLATION

Содержание Vortex FPTU-50

Страница 1: ...ren t sure you can safely and properly do any of this work yourself Call our Technical Assistance Hotline at 1 888 479 8324 We can help you with installation operations troubleshooting or maintenance...

Страница 2: ...Drain Pan Discharge Pipe Do Not Cap or Plug Temperature and Pressure Relief Valve Drain Cold Inlet Hot Outlet Shut off Valve Hot Air Filter User Interface Module UIM Upper Element and ECO Condensate D...

Страница 3: ...the water heater DANGER Read and follow all safety messages and instruc ons in this manual DANGER indicates hazardous situa on that if not avoided will result in death or serious injury WARNING WARNIN...

Страница 4: ...oximately 140 F 60 C Higher temperatures increase the risk of scalding Refer to the National Plumbing Code for requirements limiting the allow able temperatures at fixtures in the home Thermostatic Mi...

Страница 5: ...ubjected to flood conditions or the thermostat s have been submerged in water the entire water heater must be replaced Make electrical connections prop erly according to the instructions on page 15 Us...

Страница 6: ...re you start be sure you have and know how to use the following tools and supplies Plumbing tools and supplies appro priate for the type of water pipes in your home Threaded connectors Figure 1 for th...

Страница 7: ...ssure Gauge to an outside faucet and measure the maximum water pressure experienced throughout the day highest water pressures o en oc cur at night Figure 6 Use a Water Pressure Gauge to make sure you...

Страница 8: ...n available at your local plumbing supplier Figure 8 that is piped to an adequate drain The drain pan must be at least 2 50mm wider than the diameter of the water heater Install the drain pan so the w...

Страница 9: ...dance with this manual s instruc ons Inspect the drain pan pipes and surrounding area regularly and fix any leaks found Drain pans are available at your local plumbing supplier Leaks are frequently in...

Страница 10: ...hose in a drain outside or a bucket Note that sediment in the bo om of the tank may clog the valve and prevent it from draining If you can t get the tank to drain contact a qualified person 7 Turn the...

Страница 11: ...may lead to condensate draining improperly and resulting in property damage DO NOT CONNECT ELECTRICAL WIRING UNTIL YOU ARE INSTRUCTED TO DO SO NOTICE Connec ng electrical power to the tank before it i...

Страница 12: ...one supplied with unit a ach the elbow to the primary drain connec on and insert the PVC pipe into the female end allowing enough length to access an adequate drain 2 Using 1 2 ID rubber or flexi ble...

Страница 13: ...alves to reduce the risk of scalding 3 For water heaters that are fed by a solar water hea ng system or any other pre heat ing system always install a Thermo sta c Mixing Valve or other tempera ture l...

Страница 14: ...y joint com pound NOTICE This water heater model con tains an outlet connec on J tube that has an orienta on mark that must line up with arrow in a 12 o clock posi on 3 Connect the hot water supply us...

Страница 15: ...heater requires a 240 208 VAC single phase 30 amp power supply at 60Hz Check the water heater s data plate see Figure 22 and ensure that the home s voltage wiring size ampacity and circuit breaker ra...

Страница 16: ...l opera onal modes see Adjus ng the User Interface Module Opera onal Modes sec on Step 12 Adjus ng the Temperature With the installa on steps completed you may adjust the water heater s temperature se...

Страница 17: ...ater Temperature Regula on sec on If the instruc ons are not clear contact a qualified person NOTE For increased water demand switching temporarily to Hybrid Mode or Electric Mode will decrease the re...

Страница 18: ...range 1 to 99 days The vacation timer will blink on the display press the Mode Enter button to confirm the vacation timer To deactivate Vacation Mode press the Mode Enter button to switch to the desir...

Страница 19: ...sed DO NOT discharge the condensate drain lines into the metal drain pan In a closed system use a thermal expansion tank See Closed System Thermal Expansion section 12 300mm Maximum Air Gap Shut off V...

Страница 20: ...ss directions see Replacing the Heating Element Section on page 29 If error persists proceed to the next step 2 Replace non functioning element See Replacing the Heating Element Section on page 29 SF...

Страница 21: ...ox and GFCI if used If error persists proceed to the next step 2 Check condensate pump outlet tube for blockage If error persists proceed to the next step 3 Check control wire connections to condensat...

Страница 22: ...rrectly installed outlet j tube 10 Thermostatic mixing valve faulty set too low 11 Low supply voltage Increase set point temperature see Adjusting the Temperature on page 16 Clean air filter page 32 C...

Страница 23: ...nk as directed under the Draining and Flushing section page 28 No action required Drips from T P Relief Valve Discharge Pipe on page 25 1 Excessive water pressure 2 Add or service a thermal expansion...

Страница 24: ...fuses and check the power on both incoming power wires using a non contact circuit tester Turn the power off and replace the cover on the electrical junction box If the water heater is not getting po...

Страница 25: ...e tank overhea ng WARNING Do not cap or plug the T P relief valve or discharge pipe and do not operate the water heater without a func oning T P Relief Valve this could cause an explosion Water pressu...

Страница 26: ...he low pres sure is only on the hot water side the primary causes of this are Melted heat traps or dip tube Solder ing copper pipes while they are con nected to the water heater can melt the heat trap...

Страница 27: ...hot and cold connec ons and make sure your homes hot water pipe is connected to the hot wa ter outlet on the water heater Usually reversed connec ons are found soon a er the installa on of a new unit...

Страница 28: ...from draining Have a qualified person use a de lim ing agent suitable for potable water to remove the sediment buildup In most cases it is easier and cheaper to replace lime encrusted elements than t...

Страница 29: ...rn out Once you are certain the tank is completely full of water close the hot water faucet 10 Restore power to the water heater It may take two hours for the tank to heat up Replacing the Hea ng Elem...

Страница 30: ...ep 10 in the Installa on sec on 10 Refill the tank by opening the cold water supply valve Make sure a hot water faucet is open and the drain valve is closed Allow the hot water to run full for at leas...

Страница 31: ...ghtly against the tank 9 A ach the wires following the wiring diagram on the water heater s label Make sure all wire connec ons are ght 10 Replace the plas c element ECO cover insula on and access pan...

Страница 32: ...e circuit breaker fuse box 1 Take the two tabs on the air filter and remove slide it from the top cover of the unit 2 If you are replacing the filter skip to step four To clean the filter use a vacuum...

Страница 33: ...Upper Lower Tank Temperature Sensor Assembly 14 Fan Shroud 15 Condensate Drain Access Cover 16 Electronic Expansion Valve Coil 17 Run Capacitor 18 Relay Kit 19 Condensate Drain Pan 20 Smart Grid Cove...

Страница 34: ...ada N1M 2X1 Should you have any questions please Visit us online at www hotwatercanada ca or Call our Technical Support line at 1 888 479 8324 Copyright 2015 Inc All Rights Reserved Teflon is a regist...

Страница 35: ...Canada N1M 2X1 Pour toute question Visitez nos sites web www hotwatercanada ca Appelez notre service technique au 1 888 479 8324 Copyright 2015 Inc Tous Droits R serv s Tefl on est une marque de comme...

Страница 36: ...voir 14 Capot de refoulement de ven lateur 15 Couvercle d acc s pour la vidange de condensat 16 Serpen n Soupape de dilata on lectronique 17 Condensateur de marche 18 Trousse Relais 19 Bac de vidange...

Страница 37: ...ir couper l alimenta on lectrique du chau e eau au tableau de distribu on 1 Tenir les deux langue es sur le fi ltre air et le re rer glisser du couvercle sup rieur de l appareil 2 Si vous remplacez le...

Страница 38: ...ECO soit parfaitement coll contre le r servoir 9 A acher les fi ls en suivant le sch ma de c blage sur l que e du chau e eau S assurer que toutes les connexions des fi ls sont bien serr es 10 Reme re...

Страница 39: ...nstalla on 10 Remplir de nouveau le r servoir en ouvrant le robinet d alimenta on d eau froide S assurer qu un robinet d eau chaude est ouvert et que le robinet de vidange est ferm Laisser l eau chaud...

Страница 40: ...t sup rieur Une fois certain que le r servoir est compl tement rempli d eau fermer le robinet d eau chaude 10 Reme re le chau e eau sous tension Il peut s couler deux heures avant que le r servoir se...

Страница 41: ...gent de d tartrage ad quat pour l eau potable afin d enlever l accumulation de s diments Dans la plupart des cas il est plus facile et moins dispendieux de remplacer les l ments incrust s de tartre qu...

Страница 42: ...fi er les connexions chaude et froide et s assurer que le tuyau d eau chaude du domicile est connect la sor e d eau chaude sur le chau e eau Habituellement les connexions invers es sont remarqu es imm...

Страница 43: ...aude Si les robinets d eau chaude et froide ont une basse pression appeler votre fournisseur d eau local Si la basse pression est uniquement du c t eau chaude les causes principales sont Pi ges de cha...

Страница 44: ...la sec on Installa on du pr sent manuel pour plus d informa ons Une grande quan t d eau chaude provenant du tuyau d vacua on DST peut tre d une surchau e du r servoir AVERTISSEMENT Ne pas couvrir ou...

Страница 45: ...fier l alimentation sur les deux fils d entr e d alimentation en utilisant un multim tre sans contact Couper l alimentation et remettre le couvercle sur la bo te de jonction lectrique Si le chauffe ea...

Страница 46: ...rite la section Vidange et rin age page 28 Aucune action requise coulements du tuyau d vacuation de la soupape de d charge DST la page 25 1 Pression d eau trop lev e 2 Ajouter un vase d expansion ther...

Страница 47: ...thermostatique d fectueux r gl trop bas 11 Tension d alimentation basse Augmentation du point de consigne de la temp rature vous reporter Ajustement de la temp rature la page 16 Nettoyer le filtre air...

Страница 48: ...r blocage Si l erreur persiste passer l tape suivante 3 V rifier les connexions des fils de commande la pompe condensat Si l erreur persiste passer l tape suivante 4 Remplacer la pompe condensat auxil...

Страница 49: ...t d fectueux Vous reporter la section Remplacer l l ment chauffant la page 29 SF Le filtre air est sale 1 Couper l alimentation au tableau de distribution 2 Nettoyer le filtre air Voir la section Entr...

Страница 50: ...Froid Vidange de condensat primaire PVC 3 4 po Eau ti de aux robinets Sortie d eau non ti de Robinet d arr t Chaud Raccord Conduite de vidange de 1 po de diam int au moins Bac de vidange 64 mm 2 5 po...

Страница 51: ...de vacances d sir plage de r glage 1 99 jours La minuterie de vacances clignotera l cran appuyer sur le bouton Mode Entr e pour confirmer le nombre de jours Pour d sactiver le mode Vacances appuyer su...

Страница 52: ...ure d eau Si les instruc ons ne sont pas comprises contacter une personne qualifi e REMARQUE Pour une demande accrue d eau changer temporairement au mode Hybride ou mode lectrique diminuera le temps d...

Страница 53: ...fonc onnement voir la sec on Descrip ons des modes de fonc onnement tape 12 Ajustement de la temp rature Avec les tapes d installa on compl t es vous pouvez ajuster le r glage de temp rature du chau e...

Страница 54: ...enta on lectrique monophas de 240 208 VCA 30 A 60 Hz V rifi er la plaque signal que du chau e eau voir Figure 22 et s assurer que la tension le calibre des fi ls courant admissible et la puissance et...

Страница 55: ...appliquer trop de p te joint AVIS Ce mod le de chau e eau con ent une connexion de prise tube J dot d une marque d orienta on qui doit tre align e avec la fl che dans la posi on de midi 3 Connecter l...

Страница 56: ...r duire le risque d chaudage 3 Pour les chau e eau aliment par un syst me de chau age d eau solaire ou tout autre syst me de pr chau age toujours installer un m langeur thermosta que ou un autre appa...

Страница 57: ...eil fi xer le coude la connexion primaire et ins rer la conduite en PVC l extr mit femelle pour perme re su samment de longueur pour acc der au drain ad quat 2 Avec une tubulure plas que de diam int 1...

Страница 58: ...tra ner une mauvaise vidange du condensat et entra ner des dommages mat riaux NE PAS CONNECTER LE C BLE LECTRIQUE JUSQU AU MOMENT O LES INSTRUCTIONS L EXIGENT AVIS Connecter l alimenta on lectrique au...

Страница 59: ...boyau dans un drain l ext rieur ou dans un seau Noter que le s diment au fond du r servoir peut boucher le robinet et l emp cher de se vidanger Si vous ne pouvez pas vidanger le r servoir contacter u...

Страница 60: ...ir votre chau e eau selon les instruc ons du pr sent manuel Inspecter le bac de vidange les tuyaux et la zone avoisinante r guli rement et r parer toutes fuites trouv es Les bacs vidange sont disponib...

Страница 61: ...ble chez votre fournisseur local de plomberie sous le chauffe eau Figure 8 pour recueillir la condensation ou les fuites dans les connexions de la tuyauterie ou le r servoir Installer le chauffe eau d...

Страница 62: ...ur et mesurer la pression d eau maximale d tect e durant la journ e les pressions d eau les plus lev es sont souvent le soir Figure 6 Utiliser un manom tre de pression d eau pour s assurer que la pres...

Страница 63: ...r s assurer d avoir et de savoir comment u liser les ou ls et fournitures suivants Outils et fournitures de plomberie appropri s pour le type de tuyaux d eau dans votre domicile Connecteurs filet s Fi...

Страница 64: ...aient causer un risque d incendie Si le chauffe eau est sujet des inondations ou que le s thermostat s ont t immerg s dans l eau le chauffe eau au complet doit tre remplac Faire des connexions lectriq...

Страница 65: ...vannes Le module d interface utilisateur de MIU de ce chauffe eau est pr r gl en usine une temp rature de consigne d environ 60 C 140 F Plus la temp rature de l eau est lev e plus le risque d bouillan...

Страница 66: ...les messages et consignes de s curit fi gurant dans ce manuel DANGER indique une situa on dangereuse qui si elle n est pas vit e causera la mort ou des blessures graves AVERTISSEMENT AVERTISSEMENT ind...

Страница 67: ...cuation Ne pas couvrir ni boucher Soupape de d charge s curit thermique Vidange Froid Entr e Chaud Sortie Robinet d arr t Chaud Filtre air Module d interface utilisateur MIU l ment sup rieur et ECO Co...

Страница 68: ...ra on vous m me de fa on s curitaire et ad quate Appeler notre Ligne directe d assistance technique au 1 888 479 8324 Nous pouvons vous aider avec l installation le fonctionnement le d pannage ou l en...

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