RESIDENTIAL GAS AND ELECTRIC WATER HEATER
SERVICE HANDBOOK
A.O. Smith Water Products Company
Training Department
©
2002
Ashland City, Tennessee
33
Residential Electric – continued
C-2 service “No Hot Water” – continued
Test between the two element terminals
If …
… then
rated voltage is not present
check wiring from control.
rated voltage is present
•
repeat Ohms resistance test of element
•
check for water leaks in piping or fixtures.
Complaint: Water Too Hot
Conditions:
Tank water above thermostat s10
°
F
Power on
Voltage Check
Test between 4 and 2 or L4 and T2
If …
… then
rated voltage is present
replace thermostat control.
lower than rated voltage is present
test for grounded element.
no voltage is present
test complete.