background image

18

warranty

A. O. Smith Corporation, the warrantor, extends the following LIMITED WARRANTY to the owner of this water heater:
1.  THE TANK

  If the glass-lined tank in this water heater shall prove upon examination by the warrantor to have leaked due to natural corrosion from potable water 

therein, during the first THREE years after initial installation, the warrantor will supply a complete new A. O. Smith water heater of equivalent size 

and current model. Some government agencies are requiring energy efficient standards for water heaters. In the event regulations prohibit sale 

of a model of equivalent size and construction, A. O. Smith will provide a model which complies with the regulations of your area, in which case 

the consumer will be charged the difference in price between the like replacement and the energy efficient model required. The warranty on the 

replacement water heater will be limited to the unexpired term of the original warranty.

2.  ALL OTHER PARTS

  If within ONE year after initial installation of this water heater, any part or portion shall prove upon examination by the warrantor to be defective in 

material or workmanship, the warrantor will repair or replace such part or portion at its option.

3.  CONDITIONS and EXCEPTIONS

  This warranty shall apply only when the water heater is installed in accordance with local plumbing and building codes, ordinances and regulations, 

the printed instructions provided with it and good industry practices. In addition, a temperature and pressure relief valve, certified by A.G.A.and 

approved by the American Society of Mechanical Engineers, must have been installed.

 

a.  This warranty shall apply only when the heater is used:

 

 

(1) at temperatures not exceeding the maximum setting of its thermostat;

 

 

(2) at water pressure not exceeding the working pressure shown on the water heater;

 

 

(3) when filled with potable water, free to circulate at all times;

 

 

(4) in a noncorrosive and non-contaminated atmosphere;

 

 

(5) in the United States, its territories or possessions, and Canada.

 

 

(6) used with factory approved anode(s) installed;

 

 

(7) in its original installation location;

 

 

(8) sized in accordance with proper sizing techniques for commercial water heaters;

 

 

(9) bearing a rating plate which has not been altered, defaced or removed except as required by the warrantor;

 

 

(10) not used in a closed system without a properly sized and installed thermal expansion tank;

 

 

(11) fired at the proper voltage and wattage;

 

 

(12) maintained in accordance with the instructions printed in the manual included with the heater.

 

b.  Any accident to the water heater, any misuse, abuse (including freezing) or alteration of it, any operation of it in a modified  

 

 

 

form, or any attempt to repair tank leaks will void this warranty.

4.  SERVICE and REPAIR EXPENSE

  Under this limited warranty the warrantor will provide only a replacement water heater or part thereof. The owner is responsible for all other costs. 

Such costs may include but are not limited to:

 

a.  Labor charges for service, removal, repair, or reinstallation of the water heater or any component part;

 

b.  Shipping, delivery, handling, and administrative charges for forwarding the new heater or replacement part from the nearest  

 

 

 

distributor and returning the claimed defective heater or part to such distributor;

 

c.   All cost necessary or incidental for any materials and/or permits required for installation of the replacement heater or part.

5.  LIMITATIONS ON IMPLIED WARRANTIES

  Implied warranties, including any warranty of merchantability imposed on the sale of this heater under state law are limited to one (1) year duration for the 

heater or any of its parts. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

6.  CLAIM PROCEDURE

  Any claim under this warranty should be initiated with the dealer who sold the heater, or with any other dealer handling the warrantor’s products. 

If this is not practicable, the owner should contact:

 

 

 

 

U.S. Customers 

 

 

 

Canadian Customers

 

 

 

 

A. O. Smith Water Products Company 

 

A. O. Smith Enterprises, Ltd.

 

 

 

 

500 Tennessee Waltz Parkway   

 

P. O. Box 310 - 768 Erie Street

 

 

 

 

Ashland City, TN  37015 

 

 

Stratford, Ontario N5A 6T3

 

 

 

 

Telephone: 1-800-323-2636 

 

 

Telephone: 1-800-265-8520

 

a.  The warrantor will only honor replacement with identical or similar water heater or parts thereof which are manufactured or  

 

 

 

distributed by the warrantor.

 

b.  Dealer replacements are made subject to in-warranty validation by warrantor.

7.  DISCLAIMERS

 

NO  OTHER  EXPRESS  WARRANTY  HAS  BEEN  OR  WILL  BE  MADE  IN  BEHALF  OF  THE  WARRANTOR  WITH  RESPECT  TO  THE 

 

 

MERCHANTABILITY  OF  THE  HEATER  OR  THE  INSTALLATION,  OPERATION,  REPAIR,  OR  REPLACEMENT  OF  THE  HEATER.  THE 

 

 

WARRANTOR SHALL NOT BE RESPONSIBLE FOR WATER DAMAGE, LOSS OF USE OF THE UNIT, INCONVENIENCE, LOSS OR DAMAGE

 

 

TO PERSONAL PROPERTY, OR OTHER CONSEQUENTIAL DAMAGE. THE WARRANTOR SHALL NOT BE LIABLE BY VIRTUE OF THIS 

 

 

WARRANTY  OR  OTHERWISE  FOR  DAMAGE  TO  ANY  PERSONS  OR  PROPERTY,  WHETHER  DIRECT  OR  INDIRECT,    AND 

 

 

WHETHER ARISING IN CONTRACT OR IN TORT.

 

a.  Some states do not allow the exclusion or limitation of the incidental or consequential damage, so the above limitation or    

 

 

 

exclusion may not apply to you.

 

b.  This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Fill in the following for your own reference. Keep it. Registration is not a condition of warranty. The model and serial number are found on the 

heater’s rating plate.
Model No.________________________________________ Serial No.________________________________ Date Installed ________________ 

Dealer’s Name_________________________________________________________________________________________________________ 

Dealer’s Address _______________________________________________________________________Phone No. _______________________

City and State __________________________________________________________________________Zip ____________________________

Содержание DHE-10.000

Страница 1: ...nce COMMERCIAL ELECTRIC WATER HEATERS ASME Thank you for buying this energy efficient water heater fromA O Smith Water Products Company We appreciate your confidence in our products MODELS DVE 150 THRU DVE 10000 DHE 200 THRU DHE 10000 INSTALLATION OPERATION SERVICE MAINTENANCE LIMITED WARRANTY A DIVISION OF A O SMITH CORPORATION RENTON WASHINGTON ...

Страница 2: ...that of a Qualified Agency as defined by ANSI below in the field involved Installation skills such as plumbing air supply venting gas supply electrical supply are required in addition to electrical testing skills when performing service ANSI Z223 1 2006 Sec 3 3 83 Qualified Agency Any individual firm corporation or company that either in person or through a representative is engaged in and is resp...

Страница 3: ...3 GENERAL SAFETY When servicing this unit verify the power to the unit is turned off prior to opening the control cabinet door ...

Страница 4: ...echnician 4 Carefully plan your intended placement of the water heater Examine the location to ensure the water heater complies with the Locating the New Water Heater section in this manual INSTALLATION AND SERVICE OF THIS WATER HEATER REQUIRES ABILITY EQUIVALENT TO THAT OF A LICENSED TRADESMAN OR QUALIFIED AGENCY Page 2 IN THE FIELD INVOLVED PLUMBING AND ELECTRICAL WORK ARE REQUIRED 5 For install...

Страница 5: ...5 dimensions and capacities data ...

Страница 6: ...6 FEATURES AND COMPONENTS NOTE Your actual configuration may vary DVE Vertical Water Heater typical ...

Страница 7: ...7 FEATURES AND COMPONENTS NOTE Your actual configuration may vary DHE Horizontal Water Heater typical ...

Страница 8: ...ABILITY EQUIVALENT TO THAT OF A QUALIFIED AGENCY PAGE 2 IN THE FIELD INVOLVED PLUMBING AND ELECTRICAL WORK IS REQUIRED general The installation must conform to these instructions and the local code authority having jurisdiction Grounding and electrical wiring connected to the water heater must also conform to the National Electrical Code NFPA70 This publication is available fromThe National Fire P...

Страница 9: ...ng the requirements for Relief Valves for Hot Water Supply Systems ANSI Z21 22 and the ASME code If replaced the valve must meet the requirements of local codes but not less than a combination temperature and pressure relief valve certified as indicated in the above paragraph Contact the A O Smith Customer Care Center for replacement temperature pressure relief valves 800 527 1953 The valve must b...

Страница 10: ...water heater Heater Circuits The water heater s electrical components are pictured and identified by the Features and Components illustrations on pages 6 and 7 The model and rating plate illustration identifies the heater electrical characteristics The heater has two electrical circuits Control Circuit 120V circuit containing all safety and control devices The control circuit operates the contacto...

Страница 11: ...11 electrical and recoveries data TABLE 2 ...

Страница 12: ...12 WIRING DIAGRAMS TURN OFF THE HEATER ELECTRICAL SUPPLY BEFORE SERVICING ANY ELECTRICAL COMPONENTS 300 600 VOLTS STANDARD THERMOSTAT CONTROL WIRING WYE ...

Страница 13: ...13 WIRING DIAGRAMS TURN OFF THE HEATER ELECTRICAL SUPPLY BEFORE SERVICING ANY ELECTRICAL COMPONENTS 208 240 VOLTS STANDARD THERMOSTAT CONTROL WIRING DELTA ...

Страница 14: ...be manually de energized if full capacity is not needed Filling the Water Heater To fill the water heater with water 1 Turn off the electrical disconnect switch 2 Turn off pilot toggle switch 3 Close the heater drain valve 4 Open a nearby hot water faucet to allow the air in the system to escape 5 Fully open the cold water inlet valve filling the heater and piping 6 Close the hot water faucet when...

Страница 15: ...ipped with a sacrificial anode Anodes protect the glass lined tank from corrosion by sacrificing themselves through electrolysis When the anode material is consumed there is no more protection and corrosion of the tank accelerates Inspection of the anode every 6 to 12 months allows you to identify a spent anode and replace it Replace the anode when its diameter is 3 8 1 cm of an inch or annually w...

Страница 16: ...ure of the water is increased more scale is deposited on the elements 3 Mineral level characteristics of the water supply Regardless of water treatment the elements should be examined regularly STRANGE SOUNDS Water scale accumulations may cause noises to occur during operation It is recommended that a lower heating element be removed periodically for examination If it is scaled all of the elements...

Страница 17: ...akes strange sounds 1 Sediment or lime scale accumulations on the elements causes sizzling and hissing noises when the heater is operating The sounds are normal however the tank bottom and elements should be cleaned Refer to MAINTENANCE section of this manual for details 2 Some of the electrical components of the water heater make sounds which are normal ie contactors will Click or snap as the hea...

Страница 18: ...The owner is responsible for all other costs Such costs may include but are not limited to a Labor charges for service removal repair or reinstallation of the water heater or any component part b Shipping delivery handling and administrative charges for forwarding the new heater or replacement part from the nearest distributor and returning the claimed defective heater or part to such distributor ...

Страница 19: ...19 NOTES ...

Страница 20: ...20 www aosmithwaterheaters com ...

Отзывы: