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ADJUSTABLE BASE GUARANTEE
Congratulations on the purchase of your new A.H. Beard product. We are confident that it will provide
years of sleeping comfort.
A.H. Beard has been setting the standard for quality bedding since 1899. However in the unlikely event
that a product fails to meet our high standards, A.H. Beard offers a guarantee to the original purchaser
to repair the product against faulty workmanship and materials for a period of 10 years.
In order to make a claim under this guarantee you must retain your original receipt as proof of
purchase, and the product serial number, which can be found on the back of this leaflet or inside the
battery compartment of the base remote control.
For prompt service, please register your purchase on our website:
ahbeard.com/customer care
RIGHTS UNDER THE AUSTRALIAN CONSUMER LAW AND THE
CONSUMER GUARANTEES ACT IN NEW ZEALAND
The benefits given by the guarantee set out in this document are in addition to any other rights and
remedies you may have under a law in relation to the goods to which the guarantee relates.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law and
the Consumer Guarantees Act in New Zealand. You are entitled to a replacement or refund for a
major failure and for compensation for any other reasonably foreseeable loss or damage. You are also
entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the
failure does not amount to a major failure.
RIGHTS UNDER THIS GUARANTEE
A.H. Beard provides the original purchaser of this product a guarantee against defects in
workmanship and materials for a period of 10 years.
If, during the guarantee period, a defect caused by faulty workmanship or materials appears, A.H.
Beard will repair your adjustable base within a reasonable time after receiving your valid guarantee
claim. Note that the guarantee period applies to the original purchaser and commences on the date of
purchase of this product.
A.H. Beard reserves the right to charge an up-front call out fee prior to an inspection taking place
at any stage during the life of the base. This fee will be refunded should a manufacturing fault be
discovered.
If identical materials are not available at the time A.H. Beard repairs your base under this guarantee,
A.H. Beard reserves the right to substitute materials of comparable quality.
HOW TO CLAIM YOUR GUARANTEE
If you want to make a claim under a guarantee in this document please contact A.H. Beard via one of
the methods below
• By telephone in Australia on 1300 654 000
• By telephone in New Zealand on 0800 242 327
