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... the motor does not run?
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Mains voltage is missing.
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Check correct connection of the control (switch or timer).
... the motor is running in the wrong direction?
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Swap the two wires for the direction of rotation (brown + black).
... the motor does not switch off at the set point?
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Check fit of limit switch adapter (must be flush with motor head and shutter shaft).
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Roller capsule is not fixed or roller shutter shaft is too short.
... the motor does not switch off at all?
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Limit switches are too far apart: See setting the end points with set button or ESK setting cable (roller shutter motor: page 11 / awning motor: page 15).
... the motor stops running after continuous operation?
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The thermal protection switch of the motor has tripped. After a cooling phase (min. 10 min.), the motor is ready for operation again.
... the motor turns in only one direction?
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Check correct connection of the control (switch or timer).
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Check limit switch: See setting the end points with set button or ESK setting cable (roller shutter motor: page 11 / awning motor: page 15).
... the motor does not operate at the specified speed?
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Check roller shutter weight; if necessary, correct inclined installation of roller shutter shaft or Eliminate mechanical friction in the roller shutter box or rail guide.
TROUBLESHOOTING
WHAT TO DO WHEN ...
3T-MOTORS Tubular motors
| Troubleshooting
