4
Troubleshooting Guide
Water leaks at quick connect fittings
Push tubing in as far as it will go. If leaking continues, shut off cold water supply and remove water line by
pushing in on the connector collar while pulling the tubing away. Inspect tubing for cracks. If tubing is
cracked, simply cut that portion away and re-insert tubing into quick connect fitting.
Water does not flow from the filter
Check to see if the original water supply valve is open, allowing water to flow to the filter. If water still does
not flow, make sure the filter cartridge is turned to the right as far as it will go. Also, check for crimps or
sharp bends in tubing. Check maintenance schedule for cartridge changeout.
Water appears cloudy or air comes out of filter faucet
Flush filter for 1 gallon (approximately 2 minutes) to remove any carbon fines or trapped air in the filter and
water lines. Longer flushing may be required to eliminate air bubbles completely.
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1
Push in grey collet to release tubing.
2
Tubing is secured in.
Grey Collet
Tube
Push tubing straight in as far as it will go.
1
Pull tubing straight out.
2
To Attach Tubing
To Release Tubing
This product is outfitted with user friendly ‘Push In’ connectors. Proper use of the connectors is shown in
the diagrams.
It is most important that the tubing selected for use with these connectors be of high quality, exact size and
roundness, and with no surface nicks or scratches. If it is necessary to cut the tubing, use a plastic tubing
cutter or sharp razor knife. Make a clean square cut.
Should a leak occur at a ‘Push-In’ connector, the cause is usually defective tubing.
To Fix:
•
Relieve pressure
• Release tubing
• Cut off at least 1/4” from end
• Reattach tubing
• Confirm connection is leak free
Figure 2.B
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