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C-Series Intercom Systems
Model C960
Technical Bulletin 7/14/99
C960 Headband Width Adjustment Tab Cover
A new plastic cover (78-8095-0607-0) is now available to repair C960 main headband assemblies with broken
width adjustment tabs. Clean the old tab halves with alcohol, apply "super glue", and slip on new cover.
Tips and Tricks
•
C960
headbands are made of glass-filled nylon. This type of plastic is susceptible to stretching and re-
forming and may fit loose on the head for a variety of reasons. Here are some headband cautions and
corrections:
ü
Avoid resting the headset on your shoulder between orders. Your shoulder is much larger than your
head and this will stretch the headband over time.
ü
Avoid setting the width adjustment tab too tight for a large head. This will stretch the headband over
time.
ü
Change all headband pads regularly for hygienic reasons and to assure a comfortable fit. New pads can
tighten the headband by 3/4 inch.
ü
Cut a piece of 1/16" to 3/16" thick, double-stick foam tape to 1" long by 1/4" wide. Apply this tape to
the folding headband arm directly under the width adjustment tab. This method will work on the old
style as well as the new style headbands with the two raised width adjustment stops molded onto the
folding arm.
ü
Apply a heat gun to both sides of the folding headband arm for approximately 30 seconds. This should
soften it enough to allow it to be bent to a tighter arc. If enough heat is not applied, the nylon might
return to its original arc after cooling.
•
C960
headsets with low or no listen volume may merely have the speaker hung up on the magnet. This is
generally the result of a drop. Many times this can be corrected in the field. Place a small dowel rod, such
as a wooden Q-tip handle or a toothpick, through one of the speaker cover holes and gently push the speaker
back over the magnet.
•
If extra pressure on
C960
or
C760
headset buttons is needed to activate the base station TALK or PAGE
LEDs the problem may be grease buildup under the headset buttons. Disassemble the case and clean the
bottom of the silicone switches and the circuit traces with a Q-tip and alcohol. If this is not done, the extra
pressure will flex the circuit board and fracture components.
•
Replace
C960
and
C760
microphone windscreens regularly. If the windscreen is torn or missing, dirt and
grease can plug the holes in front or back of the microphone. Sometimes the holes can be cleaned with a
toothpick. Solvents will ruin the mic.
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