Product Warranty
Appendix B - Warranty and Licenses
28
Product Warranty
Three (3) Year Parts and Labor Limited Warranty
3Dlabs warrants that the Product provided by 3Dlabs (excluding any software) will be free from material
defects in materials and/or workmanship for a period of three (3) years from the date of purchase of
PRODUCT NAME by you, the Buyer. During this warranty period, 3Dlabs will correct any material defects
in material or workmanship in the Product, or any failure of the Product to materially conform to 3Dlab's
hardware specifications, at no-charge to you for materials and 3Dlab's in-house labor, in accordance with
3Dlab's Return Material Authorization ("RMA") policies which are available from 3Dlabs or an authorized
3Dlabs service center as provided below. Shipping costs must be pre-paid by Buyer. Any replacements parts/
products will be new or serviceably used, and are warranted for the remainder of the original warranty or thirty
(30) days from the date of shipment of the replacement parts/products, whichever is longer. The warranty
period provided herein shall not be extended as a result of purchasing any additional parts/products from
3Dlabs. Buyer must notify 3Dlabs or an authorized 3Dlabs Service Center in writing if there is a defect in
material or workmanship, and such written notice must, in all events, be received by 3Dlabs or an authorized
3Dlabs Service Center before expiration of the warranty period. Buyer's purchase receipt or other proof of date
of original purchase by Buyer will be required before 3Dlabs will render any actions under the warranty
provided herein. This warranty only covers failures due to defects in materials or workmanship that occur
during normal use. It does not cover damage that occurs in shipment or failures that are result from, but are not
limited to, accident, misuse, abuse, neglect, mishandling, misapplication, alteration, modification, fire, flood,
earthquake, explosion, lightning, line power surge, introduction of sand, dust, humidity and liquids, damage
attributable to acts of God, or service by any entity other than 3Dlabs or an authorized 3Dlabs service center.
The warranty provided herein is non-transferable.
Limits and Exclusions
THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY AND BUYER'S ONLY REMEDY
APPLICABLE TO THIS PRODUCT. ALL OTHER WARRANTIES, EXPRESS OR IMPLIED
(INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, NONINFRINGEMENT OR
FITNESS FOR A PARTICULAR PURPOSE) ARE HEREBY DISCLAIMED. 3DLABS SHALL NOT BE
LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF
THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY. Some states do not allow
limitations on implied warranties or conditions, incidental or consequential damages, so the above limitation
may not apply to you. Some states do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may not apply to you.
Inquiries and RMAs
For inquiries and RMAs in the United States or Asia (other than Japan), please direct all
communications to:
3Dlabs, Inc., LRMA Department, 480 Potrero Avenue, Sunnyvale, CA 94086
(408) 530-4700
For inquiries and RMAs in Europe, please direct all communications to:
3Dlabs, Ltd., RMA Department, Meadlake Place, Thorpe Lea Road, Egham, Surrey, TW20 8HE, England
44 + 1784 + 470555
For inquiries and RMAs in Japan, please direct all communications to:
3Dlabs K.K., RMA Department, Level 16, Shiroyama Hills, 4-3-1, Toranomon, Minato-ku, Tokyo 105, Japan
81+ 3 + 5403 + 4654
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