Appendix C: Technical Support and Information
xix
3Com Corporation Limited Warranty
This warranty applies to customers located in the United States, Australia,
Canada (except Quebec), Ireland, New Zealand, U.K., and other English language
countries, and countries for which a translation into the local language is not provided
HARDWARE:
3Com warrants to the end user ("Customer") that this
hardware product will be free from defects in workmanship and materials, under normal
use and service, for the following length of time from the date of purchase from 3Com
or its authorized reseller: Five (5) years
3Com's sole obligation under this express warranty shall be, at 3Com's option
and expense, to repair the defective product or part, deliver to Customer an equivalent
product or part to replace the defective item, or if neither of the two foregoing options
is reasonably available, 3Com may, in its sole discretion, refund to Customer the purchase
price paid for the defective product. All products that are replaced will become the
property of 3Com. Replacement products may be new or reconditioned. 3Com
warrants any replaced or repaired product or part for ninety (90) days from shipment, or
the remainder of the initial warranty period, whichever is longer.
SOFTWARE:
3Com warrants to Customer that each software program
licensed from it will perform in substantial conformance to its program specifications, for
a period of ninety (90) days from the date of purchase from 3Com or its authorized
reseller. 3Com warrants the media containing software against failure during the
warranty period. No updates are provided. 3Com's sole obligation under this express
warranty shall be, at 3Com's option and expense, to refund the purchase price paid by
Customer for any defective software product, or to replace any defective media with
software which substantially conforms to applicable 3Com published specifications.
Customer assumes responsibility for the selection of the appropriate applications
program and associated reference materials. 3Com makes no warranty or representa-
tion that its software products will meet Customer's requirements or work in combina-
tion with any hardware or applications software products provided by third parties, that
the operation of the software products will be uninterrupted or error free, or that all
defects in the software products will be corrected. For any third party products listed in
the 3Com software product documentation or specifications as being compatible, 3Com
will make reasonable efforts to provide compatibility, except where the non-compatibility
is caused by a "bug" or defect in the third party's product or from use of the software
product not in accordance with 3Com's published specifications or user manual.
THIS 3COM PRODUCT MAY INCLUDE OR BE BUNDLED WITH THIRD PARTY
SOFTWARE, THE USE OF WHICH IS GOVERNED BY A SEPARATE END USER LICENSE
AGREEMENT. THIS 3COM WARRANTY DOES NOT APPLY TO SUCH THIRD PARTY
SOFTWARE. FOR THE APPLICABLE WARRANTY, PLEASE REFER TO THE END USER
LICENSE AGREEMENT GOVERNING THE USE OF SUCH SOFTWARE.
